Cannot upgrade to iTunes plus or Complete My Album

Every time I try to upgrade to iTunes Plus or try to Complete My Album iTunes does not accept my password. I enter my password and the login box comes up again with the password feild is empty. It sometimes states that I've incorrectly input the password. It accepts my password for all other purchases. Does anyone know why and a solution to the problem?

I think I solved this for me. I had Netbarrier set to enable "Information Hiding" when I first had this problem. Unchecking that setting solved the problem.

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HT1349 I cannot Upgrade To Itunes Plus Or Burn Itunes Songs To Mp3 Cd Disks.

I have ITunes 10.7.0.21 and I cannot Upgrade To ITunes Plus Or Burn ITunes Songs To Mp3 Cd Disks. Do I not already have the DRM Free Songs that I have already purchased from ITunes over the course of the last year? How do I get my DRM Free Songs and be able to burn or transfer them. Please advise

I think I solved this for me. I had Netbarrier set to enable "Information Hiding" when I first had this problem. Unchecking that setting solved the problem.

I cannot upgrade to iTunes 11.1 therefore I can't sync my iphone to iTunes anymore... any way around this?

I upgraded the software on my 4S to iOS7 and now I can't sync my phone to iTunes on my computer. I cannot upgrade to iTunes 11.1 because I am on OSX 10.5.8. Help...

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.

Upgraded to iTunes Plus-Question

I just upgraded to iTunes Plus (8.0.2.20) and was under the impression that this would allow me to use my Sansa mp3 player with iTunes. Is this correct or did I misunderstand. iTunes does not recognize my player and I have purchased the upgrades for my library. Any help is apprectiated.

Upgrading to a new version of the iTunes program does not cause your songs to get upgraded to iTunes Plus.
iTunes Plus songs are in AAC format. Depending which model of Sansa you have it may or may not play the AAC files. If not, use iTunes to convert them to MP3.
The iTunes program cannot be used to load the Sansa. You probably have to use Windows Media Player. Follow the directions that came with the player.

Upgraded to itunes plus, but still got some DRM tracks

Hello,
I upgraded to itunes plus a little while ago and then sufferred a hard drive crash. I've restored my purchased items from my ipod, however they were the pre-upgraded DRM versions. iTunes is saying that all my purchases are DRM free and I can't find another way of removing the DRM.
Thanks in advance.
Damion.

Sorry, but officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places. If your hard drive was erased and you don't have a backup of the upgraded tracks (which were a completely new download, not just a DRM "unlock"), and don't have them on an iPod, you're probably out of luck and will need to repurchase your tracks or live with the older 128kbps DRM version.
If you have your tracks backed up, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.

Can't upgrade to Itunes Plus. I keep getting error message 1004: An unknown error occured. There was an error in the itunes Store. Please try again later. Can anyone help?

I can't upgrade to iTunes Plus. I can download songs normally but when I try to upgrade I continue to get the error message. Please help.
Thank you!

If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

HT201272 There are purchased items that are no longer showing in the iTunes store because I upgraded to iTunes Plus format. What can I do? My hard drive crashed and lost a great deal of my music and it's not showing in iCloud.

What can I do to see items that I have purchased but upgraded to iTunes Plus? They are not showing in my iCloud as purchased, but I still can see the original protected versions from old backups. The original was downloaded with my iMac but the computers hard drive has burned out and needs to be replaced.
Please help.
Thank you.

Thanks for the reply although I'm not too happy to hear it. What's awesome about the cloud is no longer having to keep up with any physical media. The promise of that is realized with everything else (my work, music, books) besides movies and TV.
I wonder how Google Play will handle movies/tv that becomes unavailable? Google Play does allow you to download media in some circumstances (on Android and iOS) but is generally intended for streaming. Maybe relying on a physical copy as I do with iTunes should make me more comfortable with it and not less.
I will come back to mark your reply as the solution as it becomes clear there is not a contrary position. Thank you.

HT4623 What's with audio xciter, it only plays a few songs, ones that it won't gives me a message ,upgrade to iTunes plus, what's with that, oh, it ALso says the music is drm protected, upgrade to iTunes plus?

Anyone know what's wrong with audio xciter? It tells me to upgrade to iTunes plus, what's that?when I play my music, it plays a few but wont others because it's drm protected, maybe wrong word and tells me to upgrade to iTunes plus, think I bought junk software!

I am seeing the same thing. 95% of my songs are DRM protected -according this app. But they are not. Hopefully someone has an aswer. The web page support for Xciter does not mention this issue.

Not all songs in album upgraded to iTunes Plus

I have many tracks that weren't upgraded after selecting "Upgrade to iTunes Plus" (actually, hundreds of them). I understand that not all tracks are currently available. Oddly, 3 tracks from the Aerosmith album "Big Ones" were not upgraded, yet all of the other tracks were. I have many other albums that show iTunes Plus eligibility in the iTunes Store, but were not upgraded. There does not seem to be any way to check for additional upgrades (the option disappeared from the iTunes main screen after upgrading). It sounds like there are many of us out there with the same type of issue. What is the deal?

Apparently sometimes, for various reasons (replacement of a track in the Store with another copy, slight changes in the release identification, etc.) the link between the track and your Purchase History can break, which will result in the track not appearing as eligible for iTunes Plus upgrade even though it exists as Plus in the Store.
Contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page (there is no category specifically for this issue, so I'd suggest just picking one under the Purchases - problem area) and explain the problem to them. It may take a couple of email exchanges to get past the "form" email responses, but eventually they should work out a solution for you. You may need to provide the track name, artist and order number so they can confirm the original purchase.
Regards.

Upgrades to iTunes Plus are not showing up

I'd love to upgrade more of my 128-bit tunes to 256-bit. I see that some are now available as such via iTunes, but my "Upgrade to iTunes Plus" doesn't show them. When I click on the title of one of them, I get a message that it is not available for customers in the US - but I can easily find it on iTunes and put it in my Shopping Cart.

Apparently sometimes, for various reasons (replacement of a track in the Store with another copy, slight changes in the release identification, etc.) the link between the track and your Purchase History can break, which will result in the track not appearing as eligible for iTunes Plus upgrade even though it exists as Plus in the Store.
Contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page (there is no category specifically for this issue, so I'd suggest just picking one under the Purchases - problem area) and explain the problem to them. It may take a couple of email exchanges to get past the "form" email responses, but eventually they should work out a solution for you. You may need to provide the track name, artist and order number so they can confirm the original purchase.
Regards.

Cannot upgrade my itunes 10 11.1

cannot upgrade my itunes to 11.1

You should not have to download and install iTunes from Apple in order to get the latest version on your Mac. You should be able to choose Software Update from the Apple () menu.
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/HT1338
Alternatively, you can try and access the update from within iTunes itself by selecting teh Check for Updates menu item.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If both of the afore mentioned update methods fail, then another option is to download and install iTunes directly from Apple's download site.
Software downloads: Frequently asked questions
http://support.apple.com/kb/HT2404
Download iTunes
http://support.apple.com/downloads/#itunes
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311

What does it mean when upgrading to iTunes Plus?

Ok ~
So was about to upgrade to iTunes Plus, and when I click it I find this:
106 Total Songs
14 Songs
5 Albums
And then I'm given a price. I'm not sure what the break down is, or what 106, 14 are in comparison to one another. And I thought I had purchased more than 5 full albums, but whatever there. Now I have about 300 total songs listed in music I have purchased, so why only 106? I thought that more than 80% was in Plus as of last October? Could it be that a majority of my songs are not Plus yet?
Hopefully someone can make heads and tails out of what this means.
Thanks,
Chaz

In my experience...not everything has been upgraded to iTunes Plus...yet. I downloaded a huge number of upgrades a few weeks ago and now it seems like every three or four days when I connect to the iTunes store I'm alerted about more iTunes Plus upgrades available.
My advice...after you accept and install this upgrade, sort your library by "kind" to see how many more "protected aac" tracks you still have listed.
On Edit: iTunes Plus tracks will show up in your library as "purchased aac".
Message was edited by: samdogmom

Running OS X 10.5.8 and cannot upgrade to itunes 11

I'm running OS X 10.5.8/Leopard and cannot upgrade to itunes 11. I recently installed IOS 7 on my iPhone and it will not sync to my current 10 version of iTunes. Will installing Snow Leopard onto my macbook allow me to install iTunes 11 and resolve the issue?

Yes. You'll need to run the 10.6.8 combo updater after installing the DVD.
(90037)

Clicking "Upgrade to iTunes Plus" causes problems

I click "Upgrade to iTunes Plus" and it brings me to my music to upgrade. I click on "Buy" and I'm getting a pop up window that says "Your iTunes Plus Upgrade is Processing" and that I'll be notified by email when and how to upgrade. So I click the OK button and the window closes, only to open again. The only way to get rid of the window, or to go back to my Library, is to force quit. Anyone else experiencing this. In my past upgrades, I click the "Buy" button and the downloads just begin.

Well, my issue has been resoled. Not sure what worked, but I went into my account setting at the itunes store and I reset all my warnings. I saw this morning that one song was available for upgrade. I clicked "buy now" and it came up with a dialogue about making sure I wanted to upgrade. I checked "don't show this message again. The download started immediately (no email shenanigans) and it properly asked if I wanted to add the song to my library or delete the old song and replace it with the download.
Hope the fix sticks!

I have imac 10.4 so cannot upgrade to itunes

Any answers? I cannot upgrade???

Answers for what?
Cannot upgrade to itunes what?
What is your issue and question?
Please explain.

Cannot upgrade to iTunes plus or Complete My Album

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