Cannot upgrade to iWork 9.0.3 running os 10.6.8

Greetings all,
I cannot get iWork ’09 to upgrade using Software Update.
I am running 10.6.8.
iWorks is installed in /Applications/iWork '09. I have changed neither the name or location of the initial install.
My specific problem is that pages will no longer open the word documents it once would (.doc, docx).
I had a hard drive fail, and had to reinstall the os and applications. So, basically, before hard drive fail, running os 10.6.8, I had no problems reading word documents with Pages 4.0.3. Now, after rebuild, I cannot get pages to update from version 4.0.
Initially, I updated Pages to 4.0.3 under os 10.5.8. Then I upgraded the os to 10.6.8. But after the rebuild, starting with 10.6.3, I’m having problems...
Help appreciated.

The fix was to manually upgrade to iWorks 9.0.4. Problems solved.

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Hi Steve,
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Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.

My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
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Problem description:
Imac late 2009 running slow
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 4:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (21.5-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            Empty
        BANK 1/DIMM0
            Empty
        BANK 0/DIMM1
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        BANK 1/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
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Video Information: ℹ️
    NVIDIA GeForce 9400 - VRAM: 256 MB
        iMac 1920 x 1080
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 5:5:56
Disk Information: ℹ️
    ST3500418ASQ disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GA11N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Western Digital My Book 111A 1 TB
        disk1s1 (disk1s1) <not mounted> : 32 KB
        My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
    Apple Internal Memory Card Reader
    Apple, Inc. Keyboard Hub
        Apple, Inc Apple Keyboard
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
    /etc/hosts - Count: 30
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Toast 10 Titanium/Toast Titanium.app
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Startup Items: ℹ️
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Problem System Launch Agents: ℹ️
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    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.photolibraryd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
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Problem System Launch Daemons: ℹ️
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [failed]    com.apple.mtrecorder.plist
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    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.softwareupdated.plist
    [killed]    com.apple.wdhelper.plist
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Launch Agents: ℹ️
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    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
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    [running]    com.logmein.logmeinguiagent.plist [Click for support]
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    [running]    de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
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    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Mail    Application (/Applications/Mail.app)
    Dropbox    Application (/Applications/Dropbox.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    iAntiVirus    Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
    LogMeInSafari64: Version: 1.0.730 [Click for support]
    Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    LogMeIn: Version: 1.0.730 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    LogMeInSafari32: Version: 1.0.730 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    EPPEX Plugin: Version: 10.0 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
    Adobe Version Cue CS2 [Click for support]
    Adobe Version Cue CS3 [Click for support]
    Adobe Version Cue CS4 [Click for support]
    Déjà Vu [Click for support]
    Flash Player [Click for support]
    Growl [Click for support]
    SixtyFourSwitcher [Click for support]
Time Machine: ℹ️
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    Destinations:
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        Total size: 1.00 TB
        Total number of backups: 13
        Oldest backup: 2015-04-21 19:59:59 +0000
        Last backup: 2015-05-02 19:49:37 +0000
        Size of backup disk: Adequate
            Backup size 1.00 TB > (Disk used 190.89 GB X 3)
Top Processes by CPU: ℹ️
        12%    iavd
         5%    iAntiVirus
         5%    WindowServer
         5%    diskimages-helper
         1%    mdworker(5)
Top Processes by Memory: ℹ️
    537 MB    kernel_task
    266 MB    Google Chrome Helper(4)
    111 MB    Google Chrome
    74 MB    ocspd
    74 MB    WindowServer
Virtual Memory Information: ℹ️
    1.45 GB    Free RAM
    2.55 GB    Used RAM
    59 MB    Swap Used
Diagnostics Information: ℹ️
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Thanks for all the replies.
I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
Things are better, but still slow.
Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
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04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
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04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
    "Accept-Ranges" = bytes;
    "Cache-Control" = "max-age=14400";
    Connection = "Keep-Alive";
    "Content-Encoding" = gzip;
    "Content-Language" = "en-us";
    "Content-Length" = 793;
    "Content-Type" = "application/x-apple-plist";
    Date = "Mon, 04 May 2015 17:53:43 GMT";
    Etag = "\"e20-5071070ddab80\"";
    Expires = "Mon, 04 May 2015 21:53:43 GMT";
    "Keep-Alive" = "timeout=15, max=281";
    "Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
    Server = Apache;
04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
}>
04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:    NC Disabled: NO
04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:   DND Enabled: NO
04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES   (Topics: (
04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove. Errno=18
04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
    Move
), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
    label = "2.5.4.6";
    "localized label" = "2.5.4.6";
    type = string;
    value = US;
    label = "2.5.4.8";
    "localized label" = "2.5.4.8";
    type = string;
    value = California;
    label = "2.5.4.7";
    "localized label" = "2.5.4.7";
    type = string;
    value = Cupertino;
    label = "2.5.4.10";
    "localized label" = "2.5.4.10";
    type = string;
    value = "Apple Inc.";
    label = "2.5.4.3";
    "localized label" = "2.5.4.3";
    type = string;
    value = "courier.sandbox.push.apple.com";
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0   CarbonCore                          0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1   libdispatch.dylib                   0x9a9460b5 dispatch_once_f + 251
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2   libdispatch.dylib                   0x9a9470d8 dispatch_once + 31
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3   CarbonCore                          0x93f7269d _Gestalt_SystemVersion + 1050
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4   CarbonCore                          0x93f717c0 Gestalt + 150
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5   AdobeAFL                            0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6   ???                                 0x8feb70b3 0x0 + 2414571699
04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
Hope this isn't too much ... thanks again for everyone's input.

I cannot upgrade from iOS 5.-01 to 5.1 on original iPad

My wife and I both have iPads running 5.0.1. Mine is v2 and hers is v1. We both have Macs with 10.7.3 and iTunes 10.6.
When I tried upgraded to 5.1 throguh iTunes I got messages saying I could not connect to the server. A friend suggested I reboot the iPad and my Mac. I did and the upgrade went fine.
I cannot upgrade my wife's iPad, however. Even after rebooting I get an error saying iTunes cannot download the upgrade because her computer is not hooked up to the internet. It is, however. I can access the iTunes store, use Safari, and get e-mail. I then tried to download the upgrade directly through the iPad but after a few minutes I get a message saying the updte failed.
Any suggestions?

Problem solved. I upgraded after switching a cable. Not sure why that mattered but all is fine now.

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.
Running Mac OS 10.7.3 using itunes 10.6
unplugged other USB devices, disabled security, restarted computer. Next?

Try changing the DNS as described here:
iOS 5 update issues "Network...: Apple Support Communities

Cannot upgrade to windows 8.1 pro help me

help me cannot upgrade to windows 8.1 pro cannot find the update from the the store windowssetupbox says i am not connected to internet no matter i am connected to internet windowssetupbox says this when i enter product key and click next help me please
my windows edition is windows 8 pro with media center build 9200 nad also can you please list all the windows editions that are not supported for update?this can help me

Hi,
Did we followed this article to update to Windows 8.1 from Windows 8?
Update to Windows 8.1 from Windows 8
For can't find the update in the store, have you checked this article?
Why can't I find the update in the Store?
Please take a check in the question You might be running an edition of Windows 8 that doesn’t support updating from the Store
in the above article for the editions that won't be able to update from Windows store.
Best regards
Michael Shao
TechNet Community Support

SCCM 2012 R2 SQL Database Upgrade Fails : Setup cannot upgrade the ConfigMgr database. Contact your SQL administrator.

Hi Friends,
We have planned to upgrade our SCCM 2012 SP1 infrastructure to SCCM 2012 R2 so we have setup test environment to test SQL database upgrade before doing same in production.
But while testing SQL database upgrade on test machine, it is getting failed with below error.
ConfigMgrSetupWizard.log
ConfigMgrSetupWizard Verbose: 1 : Scripted setup failure handling callback called. Failure: 29.
ConfigMgrSetupWizard Verbose: 1 : Received error [Setup cannot upgrade the ConfigMgr database. Contact your SQL administrator.] from native code.
ConfigMgrSetup.log
ERROR: SQL Server error: [23000][2627][Microsoft][SQL Server Native Client 11.0][SQL Server]Violation of PRIMARY KEY constraint 'ContentDistribution_PK'. Cannot insert duplicate key in object 'dbo.ContentDistribution'. The duplicate key value is (921). :
tr_ContentDistributionNotification_insert
ERROR: Failed to execute SQL Server command: ~-- ~-- Rebuild ContentDistribution tables ~-- ~IF (EXISTS(SELECT TOP 1 1 FROM dbo.SMSData WHERE SMSBuildNumber <= 7900) AND dbo.fnIsSecondary() != 1) ~BEGIN ~ exec spRebuildContentDistribution
@TruncateTables=0 ~END
Failed to create process of SetupWpf.exe.
Can anyone please help to get this resolved.
Thanks.

We found out that there were duplicate entries in the PkgStatus_G and the PkgServers_G tables in the SCCM DB. We identified them, deleted them , and then we were able to run the /TESTDBUPGRADE command and it went through fine. We performed
all of this on a COPY of the PROD DB and then moved the changes in PROD. Hope this helps someone.
- Dave

Installer Error: Cannot Upgrade NI-488.2

Hi all,
I recently created an installer for one of my LabVIEW programs, and when I ran the installer on another computer I recieved this error:
"Installation Cannot Proceed: Cannot upgrade NI-488.2 : This installer cannot upgrade the installed feature set of NI-488.2 prior to 14.0. Uninstall NI-488.2 then run this installer again. This process will remove NI-488.2 Configuration support and Application Development support (if present)."
Can someone help elaborate on this error, and is there is there a way to not force an uninstall for someone who may have the driver(s) previously installed?
I'm new to building applications so I appreciate any help!

I'm including it because I won't know which customers will have it and which ones will not, so I assumed it would be safer including it in the installer.
However, since I'm new to LabVIEW installers I wasn't aware that this could present a problem for users who already have the driver installed. Would you then suggest leaving it out and letting the cusomers know elsewhere that they need to install it (as a consequence of not being able to opt out of the driver) vs forcing them to unistall to properly run the installer?
Thanks
Josh

Cannot upgrade from Solaris 10 U5 to Solaris 10 U8

I have a V490 which has Solaris 10 U5 running on it, and has OBP 4.15.6. I also installed 2 qlc fiber channel HBA.
Now, I want to upgrade it to Solaris 10 U8. However, I experienced some problem.
When you boot from the internal hard drive, the OS recognized hard drive through controller c1. Therefore, you will see hard drive as c1t0d0 and c1t1d0.
When I try to upgrade the OS, I booted from cdrom (Solaris 10 U8). Then the OS recognized the hardware in different order. The OS assign c0 to one of the HBA, and c1 to another HBA. For both hard drives, they are recognized under c3. In that case, I cannot upgrade the OS. I followed every screen of installation, until one point, it should check your existing system for an OS instance, then prompt you that you can upgrade your OS. However, in my case, it didn't prompt me, instead, it treated it as a new machine and go on with the rest of installation procedure.
Can any one help me?
Thanks in advance.

Perhaps you could use the live upgrade utility ,*lucreate, luupgrade,* etc.. I tried to upgrade an old x86 box last week however, but found that I needed patches which seemed only available to purchasers of service plans. That was update four to update eight.
Sorry, not addressed your controller issues.

IPad 1 cannot upgrade to io6, but apps want me to upgrade to make them compatible with 6 - should I refuse the updates?

iPad 1 cannot upgrade to io6, but apps want me to upgrade to make them compatible and streamlinedwith 6 - should I refuse the updates? They don't say if they'll still run in an ios5 platform and I can't afford a new iPad if these upgrades make the iPad apps unusable on this machine. Thanks for any assistance!
Kelley

Having the same issue here. I unfortunately purchased a book on iTunes, then went to download iBooks, but can't due to their recent update/upgrade. My kids iTouchs are all 6.1.5 , So I'm guessing that if you did not have iBooks previously purchased that you are now S.O.L. if you want to read a book on your iPod??
I am rather frustrated that I spent money on a book that they can't read.
Is there another app that will let them read it?

Cannot upgrade to iWork 9.0.3 running os 10.6.8

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