Cannot upgrade to snow leopard
I have a late 2007 iMac (2GHz core 2 Duo). Since I purchased it, it has run Tiger, then Leopard flawlessly. I recently bought a Magic Trackpad which required me to upgrade to Snow Leopard. Unfortunately, 10.6 seems to kernel panic almost as soon as it boots up. If I downgrade back to 10.5, all works fine again. I have tried the following:
1. Clean install of 10.6 = kernel panic once the OS boots
2. Clean install using another 10.6 installation disk = kernel panic once the OS boots
3. Swap out RAM = kernel panic once the OS boots
4. Boot from an external 10.6 disk = kernel panic once the OS boots
More often than not, I can boot into safe mode with Airport disabled although sometimes (seemingly random) that also kernel panics. I am completely stumped here and would appreciate any help please. I don't want to be stuck in Leopard for all eternity! BTW I did take it into the Apple Store, and the "geniuses" claimed it was fixed - took it home and it wasn't. Below is the output from the kernel panic log:
Tue Dec 14 15:55:27 2010
Machine-check capabilities (cpu 1) 0x0000000000000806:
family: 6 model: 15 stepping: 10 microcode: 146
Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32MC0STATUS(0x401): 0x1000000000000000 invalid
IA32MC1STATUS(0x405): 0x0000000000000000 invalid
IA32MC2STATUS(0x409): 0x0000000000000000 invalid
IA32MC3STATUS(0x40d): 0x0020000000000000 invalid
IA32MC4STATUS(0x411): 0x0000000000000011 invalid
IA32MC5STATUS(0x415): 0xb200001802000e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x0200
Other information: 0x00000018
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 1 caller 0x2a9d27): Machine Check at 0x1c9b958d, thread:0x416ab7c, trapno:0x12, err:0x0,registers:
CR0: 0x80010033, CR2: 0x1d6ba000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000010, EBX: 0x03d07440, ECX: 0x00000001, EDX: 0x00000000
ESP: 0x225e3b60, EBP: 0x225e3b98, ESI: 0x03dd5000, EDI: 0x1c9c4490
EFL: 0x00000006, EIP: 0x1c9b958d
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x1c8effb8 : 0x21b50c (0x5d42fc 0x1c8effec 0x223974 0x0)
0x1c8f0008 : 0x2a9d27 (0x595e34 0x595f21 0x1c9b958d 0x416ab7c)
0x1c8f00f8 : 0x2a1912 (0x1 0x1ff4ab4 0x3fe9568 0x7fd2ad0)
0x225e3b98 : 0x1c9aefc0 (0x1c8ed0a4 0x2 0x3dd5000 0x0)
0x225e3c88 : 0x1c9b051c (0xdc93b9a6 0x8000002c 0x0 0x0)
0x225e3d48 : 0x2abb32 (0xffffffff 0x7fffffff 0x225e3da8 0x1c936000)
0x225e3d68 : 0x22584d (0x1c93649c 0xdc93b749 0x2c 0x1c936488)
0x225e3dc8 : 0x22661f (0x1 0x416ab7c 0x40db4b0 0x2a358d)
0x225e3e38 : 0x227243 (0x416ab98 0x0 0x225e3e68 0xffffffff)
0x225e3ea8 : 0x2272e7 (0x210ce6 0x0 0x0 0x416ab7c)
0x225e3ec8 : 0x211b53 (0x210ce6 0x3000002 0x94 0x0)
0x225e3ef8 : 0x216dd5 (0x44dff14 0x3000002 0x94 0x0)
0x225e3f78 : 0x295156 (0x3c9f768 0x0 0x0 0x0)
0x225e3fc8 : 0x2a148d (0x3c9f764 0x0 0x10 0x7212644)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(105.13.0)@0x1c9ad000->0x1c9cafff
BSD process name corresponding to current thread: notifyd
Mac OS version:
10H574
Kernel version:
Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
System model name: iMac7,1 (Mac-F4238CC8)
System uptime in nanoseconds: 192682025668
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0x22c1b000, size 0x1900544) - last unloaded 165488578251
loaded kexts:
com.apple.kext.ATIFramebuffer 6.2.4 - last loaded 99002809940
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBUHCI 4.1.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.iokit.IONDRVSupport 2.2
com.apple.kext.ATI2400Controller 6.2.4
com.apple.kext.ATISupport 6.2.4
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.CSRUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Are you trying to boot off a 10.6.5 updated system, or a 10.6.5 installer DVD from another Mac? According to;
http://en.wikipedia.org/wiki/MacOS_X10.6
The build and Darwin version belong exclusively to 10.6.5.
Your Mac can only boot off 10.6 and 10.6.3 retail to install 10.6, as well as systems upgraded from those 10.6 installations on your specific model and vintage iMac. But it can't boot off another Mac's installer. The 10.6 installer DVD must look like *
and not say Upgrade, Dropin, or OEM.
- * Links to my pages may give me compensation.
Message was edited by: a brody
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After I upgraded to Snow Leopard on my MacBook Pro & Mac Pro, I have not been able to scan from my HP Photosmart 8180 All-In-One printer. The printer works fine and I can connect to the HP for a scan; but, when I try to scan I get the same error during the scan on both computers. I have reloaded the original HP software drivers and made sure they were current prior to the above, so I need some direction on how to proceed.
Here - this might fix it:
* Cause *
This issue might have occurred if you are trying to scan using the previous version HP Software and Drivers or due to the device driver/ software conflicts.
This issue may also occur if the previous version HP Software and Drivers are conflicting with the Generic built-in Drivers that are available in Mac OS X 10.6 or due to the communication error between the Printer and the Mac Computer.
* Information *
The latest HP printer drivers, scan software, and utility for most of HP All-in-One Printers are included in Mac OS X 10.6 by default. So, no need to reinstall or download any HP software for full print, scan and utility functionality.
Scanning: The Scanning interface is now built into Snow Leopard and supported with the Apple Image Capture application. Instructions follow.
NOTE: HP Scan Pro software (from Mac OS X 10.4, 10.5) is not supported in Snow Leopard. The HP icon for HP Device Manager still in the dock after upgrade is not functional and should be removed.
NOTE: Scan support from pushing the Scan button on the printer is not supported with this version of the scan interface built into Snow Leopard. Scan functionality is supported by scanning directly from the computer.
* HP Full Feature Software and Drivers for Mac OS X v10.6
However, in checking the Software and Drivers downloads page for your HP All-in-One Printer, I am glad to see that the latest version (10.3) HP Full Feature Software and Drivers are available to work with Mac OS X 10.6 Operating System for full Print and Scan Features.
Once you install the latest version HP Full Feature Software and Drivers, you can scan using the HP Scan.App application from your Mac Computer running Mac OS X 10.6.
* Resolution *
In order to resolve this issue, I would request you to follow the steps provided below as they are mentioned and let us know the status of this issue.
* Step 1: Uninstall the previous version HP Software and Drivers *
Please follow the steps provided below to uninstall the previous version HP Software and Drivers using the HP Uninstaller:
1. Click on Go > Applications > Hewlett-Packard.
2. Double-click the HP Uninstaller, and then click Continue.
3. Select the product to uninstall, and then click Uninstall.
4. When prompted, enter the Administrator name and Password, and then click OK.
5. Drag any HP series related icons from the desktop to the Trash.
* Step 2: Verify Disk Permissions *
To Verify Disk Permissions, please follow these steps:
1. Click on Go tab from the menu bar at the top.
2. Select Utilities tab.
3. Click on Disk utility.
4. Once the disk utility pops up please select the hard drive and click on Verify Permissions tab.
5. This may take some time to complete as the Mac will try to verify all the permissions for the hard drive.
6. Once the Verify Disk Permission is complete, restart the Mac.
* Step 3: Repair Disk Permissions *
Please follow the steps provided below to repair disk permissions.
1. Click Hard Drive.
2. Click Applications.
3. Click Utilities.
4. Double-click Disk Utility.app.
5. Select the volume or hard drive where the operating system is located.
6. Click the First Aid tab.
7. Click Repair Disk Permissions to run the Disk Permissions Repair utility.
* Step 4: Download and install the HP Full Feature Software and Drivers *
Please visit the following web link and follow the installation instructions to download and install the latest version HP Full Feature Software and Drivers for your HP Printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75095-1 &lc=en&dlc=en&cc=us&product=3739150&os=219&lang=en
NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.
* Installation Instructions *
1. Click the Download Only button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.
Note: Make sure the printer is not connected to the computer before running the file.
4. At the end of saving the file, go to the directory where the file was saved and execute it.
Note: File is compressed and may take time to expand and run.
5. Follow any on-screen instructions.
* Scan using the HP Scan.app Software in Mac OS X v10.6
After you install the latest version HP Photosmart Full Feature Software and Drivers successfully, please follow the steps provided below to scan using the HP Scan Software.
1. Click on Go from the top menu bar.
2. Click on Applications.
3. Click on Hewlett Packard Folder.
4. Double-click on HP Scan.App.
5. Click on the Documents and then click on Scan.
6. The scanned output will appear in Scan window and prompts you to scan another page.
7. If there is any other page to scan, then please click on yes otherwise, click on No.
8. In Scan Window, please click on Send option.
9. Select the appropriate destination under the “Choose a Destination, or Task, for Scanned items” to send the scanned output and then click on Send to send the scanned output to the appropriate destination.
* Scanning using the inbuilt Scan Interface
There are three ways to perform scanning using the generic built-in Software and Drivers from your HP All-in-One Printer:
Ø Preview program
Ø Image Capture program
Ø System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode (Flatbed or Document Feeder) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
1. Click the Apple Preview icon in the dock to open the Preview application.
2. From the Preview File pull-down menu, choose Import from Scanner.
3. Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
1. In the Applications folder, select and open Image Capture.
2. In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
1. From the Apple menu, choose System Preferences.
2. Click Print & Fax.
3. In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
4. Click the Scan tab, and then click Open Scanner.
The Printer Browser window appears.
5. Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
1. Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
2. Select your HP printer in the list on the left.
3. Click the - sign at the bottom of the list to delete the product from the list.
4. Click the + sign at the bottom of the list to add the product back to the list.
5. Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture. -
Cannot install Mavericks, upgraded to Snow Leopard, system identifier 4,1
Hello all,
I am having issues upgrading to Mavericks.
I am using a MacBook (purchased in 2008) , system identifier 4,2.
I have successfully upgraded to snow leopard and now running Mac OS X 10.6.8.
When i tried to download Mavericks a message came up saying that Mavericks could not be installed on this computer..although I was advised by apple that i could.
Any thoughts?
Thanks
LidaThat is not what the Apple pages say about your Mac and Mavericks.
Personally I would trust that much more then some guy you spoke with.
Allan -
I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, MarkUnfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems. -
System freezes when attempting to upgrade from Snow Leopard to Lion
I hope someone can help me out there. I have downloaded the Lion upgrade install program and built an install disk on my jump drive using Lion Diskmaker 2.0.2, but when I tried to upgrade from Snow Leopard to Lion using the jump drive, the install freezes at 24% and I cannot reboot or anything. It just keeps coming back to the install screen. Any suggestions?
This could be due to a number of causes. If you have the Lion installer application, then I suggest you put it in your Downloads folder. Now do this:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
When you've done the above you should now double-click on the Lion installer application in your Applications folder. When prompted click on the Install button. Note that you will not use the flash drive you made as you shouldn't need it. And, this will avoid any issues with a bad flash drive installer.
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