Cannot upload songs to iTunes Match

Hi all,
I have the account for something more than a year. After a year of uploading tracks and updating my Library i managed to keep only the songs i am interested in and removed all the duplicates. That was a good time to clear my itunes match and re-upload-match everthing that i have now in my Library of the local computer. I managed to clear the itunes match librady in the cloud and now it says in all my devices that i have no content. Though, when i "Update itunes match" it scans my libray and says "Your itunes library is now available in iCloud. No songs are available in icloud" even though i have in my local library aprox 7000 songs. Does anyone has this problem? Any solution to upload/match again?

Hi again,
I had already the view you advised open. Well here are the different statuses i have:
1)Duplicate (almost 50%)
2)Ineligible (only 20 songs)
3)Removed from icloud (the other 50%)
I have no song with no status at all. Though, the ones that are marked as duplicates are not duplicates in my library. It is like it still finds them in icloud even though icloud is empty with songs
Attached are screens that might help.

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HT204406 cannot upload song to itunes match, i cloud seems keep pending to upload

Cannot upload song to itunes match, i-clould seems keep pending to upload

Ragazzi anche io ho lo stesso problema.
Ho attivato l'iTunes Match, che funziona correttamente sul pc e sull'iPhone 4S.
L'ho attivato anche sul mio iPad, ma, tuttavia, dopo un breve periodo in cui ha funzionato correttamente, ha iniziato a dare problemi.
Vi descrivo di seguito ciò che ho rilevato:
- il periodo in cui l'iTunes Match ha funzionato correttamente sull'iPad è durato solo qualche settimana;
- in seguito, anche se tutti i brani della Cloud venivano visualizzati sull'iPad, dava problemi nel senso che i brani non venivano riprodotti e, inoltre, la durata veniva indicata in "zero" per tutti i brani, sicchè, cliccandoci, non venivano riprodotti;
- ho provato a disattivare e riattivare l'iTunes Match e, a questo punto il dispositivo ha dato il messaggio "tutta la tua libreria musicale verrà sostituita con quella su iTunes Match", mentre, nell'applicazione "MUSICA" erano spariti tutti i brani: veniva visualizzata, al centro della pagina, la nuovoletta del Cloud, con una barra di download sotto. Questo è durato per circa quattro giorni, senza che succedesse nulla, nel senso che la barra del download non mostrava segni di caricamento;
- allora ho provato a ripristanare le impostazioni e, a questo punto, erano visualizzati di nuovo i brani, ma comunque senza possibilità di riprodurli (la durata di nuovo indicata come "zero");
- nel momento in cui ho provato a cliccare su uno dei brani, è riapparsa la nuvoletta del Cloud con la barra di download sotto;
- quando i brani ricompaiono, hanno sempre durata zero e non vengono riprodotti;
- ho attivato anche la condivisione in famiglia ma il problema non cambia.
Vi preciso che il mio iPad è della prima generazione ed è aggiornato all'IOS 6.

HT4914 What will happen to my uploaded songs after iTunes match subscription expired.

My iTunes match subscrption just expired a week ago, and I press "No Thanks" button on my computer. Of course all my uploaded songs disappear on my computer, if I change my mind now and resubscrpt. Will I still get back my songs? My iPad is still showing those songs though...

Hi,
At present, if you delete a track from your library, instead of asking if you wish to delete from the cloud you are asked if you wish to hide song.
This indicates that the songs will remain on the Apple server. For how long, I do not know but certainly, songs deleted in the past have immediately been recognised as previously uploaded.
This obviously speeds up process if you have to rematch your library or decide to re subscribe at a later date.
Jim

HT4914 how to upload songs from itunes match onto a new computer

Hey Folks , just wanted to get clarity on something , when i have iTunes Match & my library in the cloud ... would i be able to upload the library to a new computer? i want to start itunes match on my laptop , which holds the library , but want to uplaod the library to the computer , would i be able to with itunes match ?

Hello dolladp
If you enable iTunes Match on the old computer, it will match and upload all the files. When that process is complete then all you have to do is enable iTunes Match on the new computer and download if you choose to the new computer.
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Cannot play songs in iTunes Match

Some of the songs in my iTunes Match Library show up on my computer (MacBook Pro running latest OS) as greyed out and they do not play - although they are already in my library and they play on my other devices (so I know they're good). I can see info (but not lyrics or artwork). I did notice that these seem to have no sampling rate (compared to the songs that function normally).

Hi mdtempleton,
This article includes the most relevant troubleshooting steps for the songs that are appearing grey in iTunes:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Take care,
- Ari

Some uploaded songs to itunes match stop in the middle of the song now

I loaded all our CD's onto Mac .....spent weeks last summer doing it and then purchased Itunes Match....several songs now just cut off in the middle of the song. The songs show up on my Itunes, show the title, full amount of play time, but even on my computer, play only the first minute or two of the song and then cuts out. Really annoying as I have about 5000 songs and hate to spend more time compiling a list of each corrupted song and reloading without knowing if this is going to just keep happening. Any ideas what I might have done wrong or need to change? Thanks......

Hey Jesus,
I found the following resource that may provide more information:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
- Delete the purchased song that is exhibiting the problem from your iTunes library.
- Click on the Purchased link in the iTunes Store to view your previously purchased music.
- Download your previously purchased song from this list.
Thanks,
Matt M.

"Uploaded" songs with iTunes match won't play

In an effort to conserve disk space on my Mac, I decided to delete most of the songs in my iTunes library. When I went to play a song that was uploaded (instead of matched or purchased) it would stall then skip it. I am running the latest build of Lion (10.7.3) with the latest version of iTunes. I have found that the songs will play on my iOS devices but I can't figure out why they won't stream on my Mac.

Mayer you like to follow this discussion: https://discussions.apple.com/message/17484854#17484854

Uploading to online data storage: Now cannot download songs into iTunes

Hello all.
I am not seeing this one on any FAQs, knowledge bases, or discussion boards yet:
I am doing my initial upload of files to SugarSync, a highly-recommended online data storage service. Since I started, I cannot download songs into iTunes, even from the iTunes Store.
On any new downloads from the iTunes Store, the song DOES appear in the Music library view but immediately after completing the download it shows the exclamation point warning that the file is not in its location. The new folders get created properly within the iTunes Music folder but the subfolder where the song should be is empty. Each time I had to write iTunes Support to get them to make the files available.
I can still add files manually, no problem. E.g., I can add *.mp3 or *.wav files or folders, I can convert them to AAC, etc. The glitch seems to occur only when automated loads into iTunes are operating.
As a test, I downloaded a song from Amazon. Here the problem was different but I could work around it manually. Normally the Amazon process loads songs automatically into iTunes, too. Here again, the download did create the proper folder in the iTunes Music folder, as it should, but this time the symptoms were reversed:
(a) the mp3 file WAS in its folder as it should be (w/the iTunes DL, the file was NOT there)
(b) the song did NOT appear in the iTunes Music view (w/the iTunes DL, the song DID appear)
(c) I was able to browse to the file and tell it manually to load into iTunes (w/iTunes I had to write Support and wait a day).
(I wonder what's the cause of the differences between the two cases.)
Strictly speaking, I can't PROVE the problem has anything to do with SugarSync (which otherwise seems good so far), but the DL problem started as soon as I started using it. Something in the SugarSync upload or file-monitoring process, or an odd thin gin iTunes, seems to be preventing automated, direct loads into iTunes. And since the data service runs in background, so it can monitor file changes, that might mean I can't buy music anymore! Obviously that would be a dealbreaker with SS. (I have contacted SS on this but they've not had fair chance to reply yet.)
1) Anyone else have this problem?
2) Is this permanent or just temporary while I am doing the initial upload?
3) Anyone know a solution?
(FYI, I am a highly-experienced user and otherwise quite handy with iTunes files, library moves, and backups. My library is entirely consolidated and all AAC.)
Thanks.
(Oh, and this occurred in both iTunes 8 and the new iTunes 9, so it seems unrelated to the upgrade this week.)

UPDATE 1. CHANGING BROWSER HELPED -- OR DID IT?
I called Apple iTunes Support, who said the problem is new to them. The technician's hypothesis was that something, perhaps browser-related, was interfering with the initial creation of a temporary file (which should go to the Recycle Bin) that instead causes the completed file to go to there.
He noted that iTunes, though not going through one's browser onscreen, does use settings within one's default browser. I use Mozilla Firefox, so we switched to IE as the default browser, restarted iTunes, and the song downloaded with no problem! Then I switched back to Mozilla, restarted iTunes, and it worked AGAIN with no problem!
(Dutifully I advised SugarSync, which is still investigating.)
UPDATE 2: ARTIST NAME CHANGE - SOME FILES GOT MIS-MOVED / MIS-CHANGED
Definitely something still wrong. This time some pre-existing song entries (not new downloads) lost their connection to their source file.
In iTunes, which manages folder names for artists and albums automatically, I corrected the spelling for an Artist, so immediately iTunes renamed the folder, and automatically SugarSync noted the change to be uploaded. While the changed folder name and all the songs within were still uploading to SS, in iTunes I saw exclamation points come up -- but only for some of them. Most files got moved or changed correctly, but several lost connection to their file (i.e., the file was removed for the original misnamed folder but never moved into the correctly-named folder). Weird.
Worse, in only some of those cases did I find the missing *.m4a file in the Recycle bin. (I had to retrieve old, original *.mp3 versions from another folder and re-import each into iTunes manually.) I've never seen iTunes have a problem managing an Artist rename until I started using the live SS process.
(I've reported this to SS and asked if there is a way to disable temporarily SS to see if that's the problem.)
[Note: I am willing to try downloads again but I am wary of trying to rename entire Artists (Folder) again. That was a lot of work.]
====
UPDATE 3: SERIES OF TESTS - 1 FAILURE USING iTUNES
Still problem occurs, but not always. Today, I rebooted PC. I tried CD, iTunes, & Amazon. I varied having the browser open when using iTunes.
Here are the results of a series of attempts to download songs. "FAIL" means the file did not load properly into iTunes or loaded but lost its connection (exclamation point warning).
# Source Mozilla #Songs Result
1 CD Closed 1 OK
2 iTunes Closed 1 OK
3 Amazon Open 2 OK
4 iTunes Open 1 FAIL
5 Amazon Open 1 OK
6 iTunes Closed 1 OK
7 Amazon Open 2 OK
8 iTunes Open 2 OK
(I reported this to SS. Hoping they'll test and find the problem.)

How do I delete/hide songs from iTunes Match? (More info inside)

How do I delete/hide songs from iTunes Match? When I mark them, and delete them (and yes, I mark the box where it says delete from the cloud as well), they just reappear once I sync with itunes match again. (the symbol available for download appears). Is there a way to completely remove the tracks?
(And no, I don't just want to hide them (in the menu), since the tracks will appear in my iPhone anyways).

Hey imol92,
You may have already looked at this; http://support.apple.com/kb/ht4915
It is all the public information on removing songs that you have uploaded to the iTunes Cloud.

Downloading a missing song with iTunes Match

On my second computer I had downloaded a song and it was deleted. iTunes now displays the missing file question mark. There is no option to download or play the song from iTunes Match. My assumption, is that if I delete the track it will delete from Match also. Is that correct? and also is there a way to download the song without rebuilding my iTunes library file ?

If you delete it, it will ask you if you want to delete from Match, select no. After that you will be able to redownload from the cloud hitting the cloud icon (if it was matched/uploaded to cloud in the first place).

HT4914 can you download songs from itunes match from the cloud to your iPhone ie for times when you dont have internet connection

can you download songs from itunes match from the cloud to your iPhone ie for times when you dont have internet connection?

Unless you have an Internet connection you cannot access iCloud. You can download your music from iCloud to store permanently on your iPhone, but only when you have an Internet connection to do so.

Can't download certain songs from iTunes match

Last night I extacted a full album from a CD to my PC laptop via iTunes.
All track names were detected by gracenote and all 12 songs were exacted and showing up in iTunes except the artwork was missing for some reason?
I upload all 12 songs to iTunes match.
Today, on my desktop, I turned on iTunes match and I can see the album and all 12 songs.
There is a download button next to each track and I attempted to download all 12 songs. Most of them downloaded except 4 songs for some reason?
The download button is NOT greyed out, it's black, but when I click on it iTunes does nothing. The songs were not downloaded from iTunes match and I have no idea why? No error message....it just doesnt want to download those 4 songs.
Troubleshooting:
-Turned off itunes match. Restarted iTunes and turned iTunes Match back on. Tried to download the songs again, download button is black but same problem.
-Signed out of my Apple account and singed back on. Tried to download the songs again, download button is black but same problem.
-Deauthorized computer, re-authorized computer, updated iTunes match. Tried to download the songs again, download button is black but same problem.
I don't get it? Why would some of the tracks download but not all of them when the entire track list is present. 12/12 songs are showing up but iTunes Match would only let me download 8/12 songs.

Also, I am running iTunes 11.1.3 on Windows 7 Pro x64 for both my laptop and desktop.

My iPhone 4S needs ages to download a song from iTunes Match... i have a fast wirelesslan connection!

My iPhone 4S needs ages to download a song from iTunes Match... i have a fast wirelesslan connection!
may the problem is that my pc still upload songs to iCloud?

The problem you describe sounds like a bad network speed. Did you say you're uploading stuff to iTunes Match at the same time you attempt a download? Cause that might be the cause.

Can you Download all Songs from ITunes Match onto Computer without having to click every cloud

I am preparing to cancel my iTunes match service as I have moved from Australia to the UK and want the UK iTunes store but I cannot transfer over untill ITunes Match is canceled and before I do this I want to put all cloud music onto my ITunes and wondered if there was a quick way to do this. I don't want to click on every cloud icon.
iTunes is the PC version

Go to Edit > Select All. This will select all the songs in your library. Then right-click and select "Download."

Replacing a Broken Song in iTunes Match...

I ran into a problem with a song in iTunes Match (thankfully, and hopefully, just the one...) where, 25 seconds into the song, there are three or four little glitch pops, like when the song file was created, it was reading a scratch on the CD or something. Normally that's not an issue: delete the song, reupload the song. Presto.
Only, with iTunes Match, that doesn't seem to be the solution. As with iTunes Match on everything else, logic is never the solution. But I digress.
Here are my steps.
1. 'What the...? The Beatles "Wait" has a glitch on it.'
2. Delete the song from computer and from iCloud.
3. Go get Rubber Soul. Check CD for scratches. None. Perfectly clean like the first rain of the season in the stillness of a clear, cool dawn. Reupload 'Wait.'
4. Check new actual file of 'Wait' before uploading it to iCloud. Sounds fine! Thumbs up all around!
5. Update iTunes Match.
6. Song still sounds fine on computer—even after deleting it from the computer and streaming it from iCloud. But the fun isn't over. Not yet.
7. Check iPad. 'Wait' is gone before update, new 'Wait' is there after update.
8. New 'Wait' has the glitch.
9. Repeat steps 1 through 8, get same results.
10. Change name of file and song, try to trick iCloud into thinking it's a new song or something. 'Wait' still has the glitch.
11. Angrily make sandwich. Insult cat. Think about other things. Can't think about other things.
12. Use MediaHuman's Audio Converter to make a new file of the song with a new name and everything. 'Wait' still has the glitch.
13. Delete song again from computer and iCloud, wait (no pun intended) for like a day. In case it, you know, needs to think about what it's done.
14. Repeat steps 3 through 8. And lo, it maintains the glitch.
15. Try downloading the song on the computer. Because remember Step 6?
16. Yeah, turns out Step 6 was a dirty lie. The song I downloaded to the computer has the glitch.
17. Say all of the swear words. Say, 'I don't care about first world problems.' Say, 'Okay, I totally care about first world problems.'
18. Swallow pride.
19. Ask for help online.
Help. Help me. How does work. Can't... I've...never felt so...powerless before... need structure...need order...need...con...trol.........I die!

Hi,
I have just checked my copy of "Wait". The Matched version has the fault as described by you. It appears on my downloaded copy on my computer as well as when I stream it from my Ipad.
I used a CD which dates back to when the CD was originally released. I have had match for almost 2 years and "Wait" was matched with the version that was available in irunes store at the time.
I believe that newer Remasters are now available and this a possible reason for older disc not being matched with those versions.
Anyway, I have just purchased "Wait" from itunes Store - plays fine and has better sound quality!! However, it seems that the original is still on Apple servers, thus matching with faulty version.
Jim

Cannot upload songs to iTunes Match

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