Cannot Use Blackberry App World / Icon disappeared

I have lost App World.  I was prompted to update to a newer version, which I did (repeatedly!), and now it's gone and the icon is nowhere to be found.  I can find it listed under Applications but cannot use it.  I've tried all the tricks -- pull the battery, delete it and download it again, etc.  I've spent all day and it still doesn't work.  I've really about had it!

Hi Trecex 13,
Welcome to the Community,
If you looking for the latest version of App World Download it from here http://blackberry.com/appworld
But before that if you had installed any previous version then uninstall it this way :
Options > Device > Application Management.
Scroll to BlackBerry AppWorld > Delete.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a min, and then reinsert the battery to reboot.
Good Luck
Prince
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Similar Messages

  • Cannot use Blackberry App World or Blackberry Messenger

    I have a Torch 9800 and I have downloaded App World and Messenger but they do not appear anywhere on the phone.  I can see them in my applications list, but no icon and not visible on the home screen.
    How do I get these to work?
    thanks!

    Hi enriquerp77
    Welcome to Support Forums
    If you are having trouble locating BlackBerry World as well as BlackBerry Messenger , then :
    For BlackBerry App World :
    If you device OS is prior to 6.0.0.706 then try Updating your device software or Download BlackBerry World version 4.0.0.55 which is the best workaround now available for BlackBerry  World also uninstall BlackBerry world from Options > Device > Application Management > Locate and delete BlackBerry  World , then perform another Battery pull restart .
    Then From your BlackBerry Browser browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 . In addition check this Knowledge Base for further help :
    KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.
    For BBM  :
    On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back . After reboot from your BlackBerry Browser browse or Click here www.blackberry.com/bbm and download  the most recent available for your device  . If device prompt for a restart do it .If still unable to view BBM icon on your Homescreen check this Knowledge Base :
    KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone.
    Please try those steps and let us know also perform a Battery pull restart after each install.
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    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Blackberry App world icon disappear on 8900

    app world icon has disappeared. it only appear on the application center and cannot open it. when i click on it takes me through the whole installation process and after all this, still does not appear anywhere.
    need help

    Hey setheme,
    Welcome to the BlackBerry Support Community Forums.
    Have you tried removing the battery and placing it back in?
    Also have you looked under your downloads folder to see if App World was listed there?
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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    Click  Accept as Solution for posts that have solved your issue(s)!

  • Blackberry app world icon disappeare​d

    Can anyone please help!!
    upgraded my bb app world to find out the icon disappeared from my menu
    its not hidden, its in the application page but it wont let me open it!
    i have tried everything: deleting, re installing, re booting, taking the battery out, 
    think i have rebooted by phone about 10 times by now and it still won't come up on the main menu
    how do i get bb app world icon back to the main menu????

    Everyone...please refer to this rather long thread:
    http://supportforums.blackberry.com/t5/BlackBerry-​App-World-General/No-App-World-icon-exists-after-u​...
    I believe that the most up-to-date remedies are there (likely toward the end where the most recent posts are), and keeping all discussions in one thread will make it easier for everyone to find the relevant solutions and recommendations.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry app world icon disappeared

    Hi anyone could help, I have tried to upgrade my Blackberry app world and the icon just disappeared and tried to open menu to show all hidden icon nothing help. I also tried to re-download the icon but nothing shows on the home screen, please help on that. Thank you. 

    Hello mashjohn and welcome to the BlackBerry® Support Community Forums.
    Under Options>Device>Application Management, do you see App World installed? If so, delete it and ensure you reboot.
    On your browser go to www.blackberry.com/appworld to reinstall it. If you get a prompt to reboot, ensure you do so.
    Check to ensure your icon now appears.
    Let me know how you make out.
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Cannot view my blackberry app world icon

    I had to re-download blackberry app world application as it was deleted after trying to download new version. I have it installed but it is not set as an icon. I tried to re-download it again but the same thing happened. I cannot go into blackbery app world to download and I don't receive any update for upgrades etc.please assist

    Please read this Knowledge Base article on the issue, pay attention Resolution #4
    BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • APP WORLD ICON DISAPPEARED AFTER UPGRADE

    Okay so I have had enough!! This the third time I'm having this issue, i update my black berry app world the icon disappears i uninstall app world and I come here get a link to the former version and redownload but guess what? everytime I do this give it a couple of days tops it alerts me that there is an upgrade available for my app world I upgrade and then the circle begins again! Its so tiring! Can RIM please find a lasting solution to this issue because battery pulling of my battery,uninstalling, going back to the old version non of these profers a permanent solution!HELP!!!

    Hi,
    Check the below knowledge base article -
    KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Cannot install blackberry app world on black berry curve 8520 - OS 5

    Cannot install blackberry app world on black berry curve 8520 - OS 5
    here's the error message;
    "sorry your device does not meet the system requirements that are needed to support blackberry app world"

    i have sort of the same problem? when i try to download bb app world on my 8520, it lets me go as far as selecting the language, but after pressing 'next' all that shows up is the blackberry image at the top of the screen,, and like its finished loading???? pleaseeeeeee!!! i need help, seriously starting to annoy me! and this phone is useless to me because i cant get anything on it!

  • Cannot access blackberry app world from icon

    i have the unlimted package which allows me access to blackberry app world, however, when i go to the icon i keep getting an error message saying blackberry app world is having trouble connecting to the server and verify network connections.
    my service carrier suggested deleting the icon and reinstall it, but when i try to do that, i get a message saying blackberry app world has already been scheduled for deletion and deletion will occor when handheld is restarted. but when i do restart, it is still there.
    please help.

    Hi,
    Try this, might help...
    Do a battery pull restart....take out the battery when ur BB is ON...keep it that way for 1-2 mins n then reinsert the battey n let ur BB start... 
    with regards
    simply abhik...
    Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
    For BB OS update: http://us.blackberry.com/software/smartphones/update.html
    BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

  • HELP HELP App world icon disappeared

    My App World icon has disappeared from desktop while uptdating to ver 3.1.0.56. I have checked this forums and it seems it's a widespread problem and the solution is to wipe the cell phone software and then reinstall everything.
    However, I am not satisfied with this solution as: 1 - I paid a lot of money for a work instrument that is software prorietary; 2 - I have no computer I can use to install BB software as I am running Linux; 3 - RIM has been aware of this bug some time but yet hasn't done anything to fix it or avoid it in the future.
    So my question now is: is there another way to make my icon reappear or should I just replace my and all my employees' cell phones with Android ones?

    Have a look at the post above - it depends on which version you're talking about. A lot of people were having problems with version .56 and then installing the BB ID app after doing the update. Then with version .58, a lot of people had the problem with the AppWorld icon disappearing after the upgrade. If this is your problem, then you can simply go to http://appworld.blackberry.com/ on your phone and install version .56 from there and that should overwrite .58 to .56. Hope this helps...

  • Cannot update blackberry app world. It shows some weird error.

    Here is the story. I was using os7 and and 2 days back I upgraded it to 7.1. As usual after upgrading the os, I updated pre installed apps. Like Facebook and bbm and did a re start. After re staring I found that there is no Facebook and bbm icon. I went to app world and searched for it. At the bbm screen there was no button, no re install, delete or anything. On facebook page there was a re install button through which I re installed it and again did a re boot. But again the same thing. So I though of re installing the firmware. I wiped the device via bbsak and installed the firmware via loader.exe (later I also tried with blackberry desktop manager). Now after upgrading when I went to update my app world, it re directed me to browser where I clicked download and then an error came up. I have attached a pic. Now I am unable to upgrade my blackberry app world. I tried several things like removing app world and again trying to Download it from browser, re installing firmware, downgrading and then again upgrading to 7.1 but all in vain. Please help, as I don't have any clue what's wrong and what to do. <br />
    P. S: It's my first blackberry, and I bought it unlocked 5 days back. And I don't use BIS. I tried downloading app world via WiFi and via mobile data.<br />
    <br />
    Here is the error shown<br />
    <br />
    Error: Invalid manifest or application descriptor. <br />
    <br />
    The &quot;MIDlet-Name&quot; attribute is missing<br />
    <br />
    Posted via the CrackBerry App for Android

    Hi and Welcome to the Community!!
    Please try this sequence:
    1) Remove both AppWorld AND the Identity App from your BB
    KB10040 How to view or remove installed applications on a BlackBerry smartphone
    If it requests that you reboot the BB, do so
    2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
    3) Install (on your BB) a fresh copy of AppWorld (during which a fresh version of the Identity App should also install)
    http://blackberry.com/appworld/download
    Again, if it requests to reboot, do so.
    4) Do another Batt-Pull reboot
    5) See if it now works.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • App world icon disappeared

    good day all, i have noticed there have been a couple posts on the forum regarding the disappearance of the app world icon after upgrade, though i have not seen a reply with a solution, as all solutions have not worked is there anyone who can help me get my app world back as this seems to be a common issue?

    Have tried to download again and again and again and still no success on the app world? Please help?i

  • Blackberry App World icon has disappeared

    HI,
    I have recently upgraded to App world ver 2.0.63 and now the icon has disappeared. My 9810 (Torch) is on version 6.0 bundle 695. 
    Can someone help.
    Thanks

    It appears the current workaround is to downgrade your AppWorld client to version 4.0.0.55. This can be done by visiting the following link in your browser.
    http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cannot download blackberry app world apps - "enable cookies" error message keeps coming

    Hi,
    I have a Curve 3920, running v7.1.0 OS.
    Back in July I kept getting low memory messages and it kept getting stuck so I had to un-install apps such as Linkedin or What's App. Then I realized I only had 2GB memory so upgraded to a 16GB one.
    Now the blackberry works ok but it is impossible to re-install Linkedin or World Apps app or any other from Blackberry World interface, it keeps coming coming up with ""BlackBerry ID Services. We detect that cookies have been disabled in your browser. Please enable cookies in order to continue." error message, even though I have correct set-up in the device browser option set-up menu.
    However I successfully managed to download What's App, but not from app world page.
    Any idea of what can be done?
    Many thanks in advance.
    VladUK
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!!
    Please try this sequence:
    1) Remove both AppWorld AND the Identity App from your BB
    KB10040 How to view or remove installed applications on a BlackBerry smartphone
    If it requests that you reboot the BB, do so
    2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
    3) Install (on your BB) a fresh copy of AppWorld (during which a fresh version of the Identity App should also install)
    http://blackberry.com/appworld/download
    Again, if it requests to reboot, do so.
    4) Do another Batt-Pull reboot
    5) See if it now works.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Says I cannot download blackberry app world

    Okay so it says my phone can't download the appworld but I do have a data plan , I'm using the bb curve, and my version is up to date .. Please help.

    Hello,
    What is the complete and exact error message, please?
    Thanks!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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