Cannot use ePrint on my photosmart 7525

Using Win 8, latest level and Gmail, ePrint will not print anything. Printer works fine using wireless. Hp Printer Doc gives me some kind of errors message: 'This connection is Untrusted'. Gmail says that the message is printed. Have not been able to find anything at HP Web, even remotely. Help, or I am returning this printer ??

Hello-
Unfortunately, I'm not seeing the ePrint utility on the software support page for the HP Photosmart 7525 e-All-in-One Printer - Windows 8.
Please keep checking back as we're adding ePrint support to new and existing HP products often.
Handypants
Although I am an HP employee, I am speaking for myself and not for HP.
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Hi,
Be sure to plug the printer to your PC with a USB and then install the printer below, the firmware update require a USB connection as listed within the How to Install tab:
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My iPhone cannot find my AirPrint printer HP Photosmart 7525. What do I do?

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Hey kennethfrommascoutah,
Thanks for using Apple Support Communities.
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Before installing, registering, and setting up my new HP Photosmart 7525 I need to know whether I can keep using my 2 year old HP Photosmart 7510 and its software on my computer and whether this would cause a conflict. My 2 year old Photosmart 7510 works fine and I want to use the Photosmart 7510 and the Photosmart 7525 both from the same computer and network without conflict. And if a conflict would be probable, is it necessary to remove the Photosmart 7510 software before installing the software/drivers for the Photosmart 7525?

Hi,
You can install more than 1 printer to your computer. They will share few folders including HP Photo Creations product but they should live harmony together.
Regards.
BH
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Hello LTron,
Welcome to the HP Support Forums!
I see you are looking to use a cartridge previously installed in a different printer, the Photosmart 7525 says it a used cartridge.
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'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message with A Genuine ....
I hope this information has helped.
JERENDS
I work on behalf of HP
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PhotoSmart 7525 printer/Can't get a code to set-up eprint

When I try to get a code to setup eprint, I get a message saying I need to upgrade. When I accept terms and tell it to automatically update, I get an error message saying there is no internet connection.
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HI ButterflyWV,
Welcome to the HP Support Forums. I see that you are getting a connection error message when trying to enable the web services of your Photosmart 7525 printer.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post that has the steps, with screen shots, on how to do this. Please don’t fret that the screen shots are a Photosmart 7510 printer, the steps are the same.
Have a good weekend.
Regards,
Happytohelp01
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I work on behalf of HP

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Glad to hear that worked
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I am an HP employee.

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Hello IKR, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into your printer options. I would like to help.
I would recommend following the steps in this Apple thread on How do I print only grayscale?
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Charlie, did you ever figure this one out. I also cannot use the flash drive if my HP printer is on.

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Please!

Hi there and welcome to the Forum. You should be able to print from your Apple device to your B210 using AirPrint as the printer is compatible with that feature. Take a look at this document for all the information you need to use AirPrint including steps you can take if you're getting a "No printers found" message on the iPad
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Hope this helps but post back if still having problems.
Best
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I am an HP employee.

Driver software for Photosmart 7525

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Hi , Welcome to the HP Forums! I see that you are having trouble installing your HP Photosmart 7525 on Windows 8.1. I am happy to help! Please try the following steps: Uninstall the software. Uninstalling the Printer Software. (Only if the software was previously installed or partially installed. Otherwise, carry on with the rest.)Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Windows Firewall from start to finish.Create a new user account. Managing User Accounts and Logins (Windows 8).Reinstall using the HP Printer Install Wizard for Windows. Hope this resolves your issue! “Please click the Thumbs up icon below to thank me for responding.”

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It seems that my HP printer "bad luck" has not changed -- at all! After having lots of issues (and not being able to resolve them with a Photosmart 6515 this summer), I bought a Photosmart 7525 in July.
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So I'm ready to just buy a B/W laser printer and give up on ink jets. I wish I could get by without even having a printer at home, but now the schools expect us to print out everything at home these days that they send us via e-mail. Since I end up having to go elsewhere to print photos anyway, maybe I just need to forget about printing photos at home entirely.
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Thanks for your help RnrMusicMan, but I've already returned the printer to Costco, and they did refund my money.
The printer was only five months old. This is the third Photo"smart" printer I've had major issues with in less than four years. I guess I'm not very smart to keep trying -- or hoping for a different result.
Unfortunately, I still have a bunch of 564 ink cartridges that I can't use -- some I opened trying to get this printer to work, and some unopened.
I bought an HP Envy printer on Sunday from Costco that takes the 61 XL cartridges, but I took it back yesterday without even opening the box. My spouse told me I was crazy for even thinking about trying again. And with a tri-color cartridge, it will just be a problem with one color running out.
So for now, I'll just use our old Kodak printer or plan a little further ahead and have the photos printed outside. Every time I have a project to print, my HP printer does not print for me. I spend hours of time, waste lots of ink, paper and money, and still end up having to go elsewhere to get them printed. So, I just need to do that and forget about printing them from home!
The HP rep that was at Best Buy suggested for me to return the unopened ink to Wal-Mart for in-store credit. I tried to return two yesterday, but that didn't work. They only exchange ink cartridges, not return them. So, now I'm probably on some list with them, too!
So thanks for offering to help, but I'm done with trying to make an HP printer work for me at home.

How do I set a manual IP address and manual DNS servers for my HP Photosmart 7525 Printer?

Cannot print. Had difficulty when printer was initially set up. Assstance from "happytohelp01" resolved the issue by advising me; a manual IP address andmanual DNS servers for the printer. I did not write down the information and now my printer is not working (it did work for about a month), now nada. I initially had problems connecting to the web server - now its doing the same thing, but I don't know what IP adderss and DNS to use. Please help if you can.
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Hi @LaceyNo1,
Welcome to the HP Forums!
I understand that you are wondering, how to set a manual IP address, and manual DNS servers for your HP Photosmart 7525 Printer. I am happy to look into this for you!
After some searching, I believe I have found the post, that my colleague @happytohelp01, helped you with. Located at this post, Re: Photosmart 7525.
Hope this is what you were looking for, and have a good day!
RnRMusicMan
I work on behalf of HP
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Photosmart 7525 won't scan to mac...HELP!

I recently bought an iMac (OSX 10.9.4) and an HP Photosmart 7525 e-all-in-one printer. The print and fax work fine, but I cannot scan to my computer.
I've installed the HP software from the HP download site, but I still get a message on the printer that says "No computer is connected" How do I fix this??
This question was solved.
View Solution.

Hi @mfspectrum,
I see by your post that you are unable to scan. I can help you with this.
Enable the scan to computer settings. A 'No Computer Detected' or 'Connection Error' Message Displays during Scanning. Go to Solution two: Check the Scan to Computer setting, Step one: Check the Scan to Computer setting.
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Try and scan again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Fax from computer to photosmart 7525 gets cancelled after spooling

I can fax directly from printer, but when I use the HP software or print function on the computer to set up fax and send, the progress goes from spooling to cancelled without any error notices. I have a Dell XPS 8500 running 8.1 and Photosmart 7525 connected by USB and wirelessly. They communicate just fine with the scan and print functions. Both are current on updates using the check for updates utility. I have a dedicated Voip phone line from Comcast and ther most current modem that I have slowed through the fax settings. I've spent hours reading forums on HP and Microsoft searching for exactly this issue. Please help

Hi @xskilledtrades
The truth is, I don't know what is causing the fax from computer function to fail. I understand from your description that the fax is cancelling after spooling, but that you can print and scan just fine as well as fax directly from the printer. I suspect the issue has something to do with the driver, thus I suggest we remove the driver and reload it.
Please use the following steps to delete the printer/fax from device and printers, and the driver from the server properties.
1. In the ‘Devices and Printers’ folder
2. Choose ‘Print server properties’.
Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only'
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue, or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer and the printer should resolve this ‘in use’ error and allow the driver to be removed.
If the you continue to get an 'in use' message follow the steps in the document here; The Specified Printer Driver is Currently in Use
After the driver is removed, open Start > All Programs > HP folder > Printer folder > HP Setup and Software (or the printer icon).
The Setup and software screen will open and you can click on Connect a new printer.
Thanks, I look forward to hearing back from you.
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Sunshyn2005 - I work on behalf of HP

Cannot use ePrint on my photosmart 7525

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