Cannot use firefox and keep getting message that profile is missing

how do I open profile?

Look on your desktop. Do you see a folder called; '''Old Firefox?'''
'''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile'''
'''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''

Similar Messages

  • Trying to send "Message" on iPad 2 and keep getting message that "x" is "not registered with iMessage." Never happened on previous iPad. What does it mean and how do I solve?

    Trying to send "Message" on iPad 2 and keep getting message that "x" is "not registered with iMessage." Never happened on previous iPad. What does it mean and how do I solve?

    Trying to send "Message" on iPad 2 and keep getting message that "x" is "not registered with iMessage." Never happened on previous iPad. What does it mean and how do I solve?

  • Since Yosemite update, we cannot open Minecraft.  Keep getting message that we need to install the legacy SE 6 runtime. This has been unsuccessful. Any suggestions? A nine year old boy will be grateful! Thanks!

    Since Yosemite update, we cannot open Minecraft. Keep getting message that we need to install the legacy SE 6 runtime. This does not work. Any suggestions? A nine year old boy will be grateful as will his mother! Thanks!

    Is this the one you're installing?
    Java for OS X 2014-001

  • HT1420 Trying to get latest version of Itunes and keep getting message that Apple Mobile Devices failed to start, do I have authorization. I am only user.  I have uninstalled old version of ITunes, becuase I kept getting errors. What do i do?

    Last time I opened ITunes, was told I did not have latest version and proceeded to download new version.  As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services.  I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
    What should I do?

    Hey CarleneS,
    First, I would try the steps in here:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Regards,
    Delgadoh

  • After I exit Firefox, I keep getting messages that Firefox is still running and I have restart my computer. How can I avoid this from happening?

    This happens when I close the internet browser. When i want to go back on, nearly every time, I get the message that firefox is till running, close or restart the computer. Since i have closed it, I continuously have to restart my computer (or switch over to Chrome)

    Sounds like it is hanging when you exit and later try to restart Firefox.
    * How to stop the running Firefox process
    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    **Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
    * What may cause Firefox to hang at exit
    ** http://support.mozilla.com/en-US/kb/Firefox+hangs
    ** http://kb.mozillazine.org/Firefox_hangs
    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
    * You may need to try Firefox Safe Mode
    ** You may need to use '''Safe Mode''' to locate the problem:
    ***See: http://kb.mozillazine.org/Safe_Mode
    ***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
    ***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
    ****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
    ****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''<u>before</u>''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
    ****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
    ****Test to see if the problem you are experiencing is corrected.
    *** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
    ***#by enabling '''<u>one at a time</u>''' until the problem reappears.
    ***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
    ***#'''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit).
    ***#You can use "Disable all add-ons" on the Safe Mode start window.
    **See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
    <br />
    <br />
    '''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
    *Shockwave Flash 10.2 r152
    *Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
    #**Use either of the links below:
    #***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
    #***''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
    #***Plugin for Firefox and most other browsers
    #***ActiveX for IE
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
    #**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
    #*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • I have new 4s. Backed up old 3G on iTunes, attempted to sync new 4s to iTunes and keep getting message that new iphone does not have 10.5 but have downloaded on all Mac devices.  How do I get old settings to my new 4s?

    I purchased the new iPhone 4S tonight.  Previously used the 3G.  Synced the 3G, plugged in the new 4S and got message could new iPhone did not have 10.5 and to go to iTunes and download.  Did that on both new 4S and made sure iTunes on Mac had 10.5.  Tried again.  Got same message.  Cannot sync new 4S to iTunes and restore to move my photos and contacts to new 4S.  What can I do?

    thanks but how do i recover i have logged in to itunes and connected new phone and none of my old library is there ?
    Do i need to sync the old 4 to have all apps and music in my account
    Sorry not to good on the itunes thing
    thanks

  • Cannot update to IOS 5  keep getting message that update server cannot be contacted.  I have updated my I-tunes and use windows 7

    Cannot update to IOS 5  keep getting message that update server cannot be contacted.  I have updated my I-tunes and use windows 7

    See this previous discussion;
    https://discussions.apple.com/message/12341443#12341443

  • Games won't open, keep getting message that it can't connect to Games Center even when opened thru same; reset and reboot not help; any suggestions?

    I keep getting messages that the games cannot connect to the game center.  Even when I try to open using the "play" incon in the Game Center, I get the same message.  The message refuses to do anything when I press either "cancel" or "retry,", it just sits there and the game won't open when it appears.
    I have tried resetting the IPad, turning it off/on; re-syncing, etc., and nothing seems to work.   Can any one suggest a way to get the stupid Game Center message to close or some other method to open the game?
    Thanks.

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    * [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • When I am using Firefox I keep getting unrequested Windows opening with full page advertisements. Why is this happening and how can I stop it?

    When I am using Firefox I keep getting unrequested Windows opening with full page advertisements. Why is this happening and how can I stop it? This is particularly aggravating when the new page has music or a voice message that intrudes even when I am not looking at the page.

    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    *http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Is there a problem with iPhone update server, I can't seem to update my IOS on my wife's 3GS iPhone, keep getting message that the server is not reachable, yet I am connected to internet and had no problem syncing the phone or downloading iTunes software

    What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame.  What gives??

    Try this support document http://support.apple.com/kb/TS3694 and look at this section.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors: 
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Microsfot Sync Services in Lion - isync problems - keep getting message that can't open application  Microsoft Sync Services because PowerPC apps no longer supported since upgrading to Lion. what is this and how do I get rid of the message?

    I keep getting message that i cant open application Microsoft Sync Services because PowerPC applications are no longer supported - what is this and how do I get rid of this?

    Thanks- so if I remove the old apps that i no longer use then the message will automatically go away?

  • How do I upgrade my browser?  I have Mac OSX 10.6.8 and Safari5.1.10.  Keep getting messages that I need to upgrade

    I have a Max OS X 10.6.8 with a Safari 5.1.10 browser.  I keep getting messages that my browser needs to be upgraded but can't find out how to do it and what I should upgrade to.  I am prettu computer challenged so would appreciate any help and please keep it simple!  : - )

    Apple Safari updates are linked the OS X system upgrades, only. The most recent version of Safari for OS X 10.6 Snow Leopard isn't recent enough.
    Instead of, or in addition to, try Mozilla FireFox web browser, instead.
    Mozilla FireFox web browser is a stand alone, Mac-friendly web browser that gets continual updates without having to upgrade/update your entire OS X system.
    The current, up-to-date version of FireFox is fully compatible with OS X 10.6 Snow Leopard.
    Good Luck!

  • And I keep getting messages that " the username or password for imap.gmail is incorrect

    I Have a new I pad and I cannot set up email. I tried 2 different emails and I keep getting messages that " the username or password for imap.gmail is incorrect. What am I doing wrong?

    I would delete the accounts and start all over again making sure to follow the instructions here.
    http://support.apple.com/kb/ht4810
    Sometimes, you have to go deeper into the settings and check the outgoing mail server setting as well, especially, if you cannot send mail.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional

  • I can no longer import pictures to my ibook (OSX version 10.6.8) using iphoto 09 version 8.1.2 and now get message that file is in an unrecognizable format.  What is wrong?  Same camera as before.

    I can no longer import pictures to my ibook (OSX version 10.6.8) using iphoto 09 version 8.1.2 and now get message that file is in an unrecognizable format.  What is wrong?  Same camera as before.

    Julesvernet
    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?

    When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?

    What version of iTunes are you currently running? To check, in iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. For example, I see:
    iTunes: 10.5.2.11

Maybe you are looking for

  • How can I use a refrence background image ?

    HI, I need to register align horizontally and vertically) about 100 images to the first. I don't want to stack or merge them. An ideal way to accomplish this would be to be able to set the first image as a background reference image for all images in

  • Referencing Region ID

    Is there substitution string for region ID that I can use in a URL?

  • N97 apps not working

    AccuWeather, Reuters, and AP News don't work on my N97, though Facebook is fine. All of them get to "loading content", but they never do.... I recently updated software to 12.0.0.26, which actually sorted out a few bugs (can't download v2 though). An

  • Mandatory-if metadata fields

    Hi My client has a requirement to dynamically change a metadata filed from a non-mandatory field to a mandatory field dependant on a value selected from a option list metadata field on the same checkin page. Has anyone customized something like this

  • How do you uninstall and reinstall ipod software?

    How do you uninstall and reinstall software on an ipod touch?