Cannot Use iPOD at all

I am unable to use my iPod (Nano 2 GB). I have already attempted to reset, retry, restart, reinstall and restore, all to no avail. Further, I have updated software installed. For whatever reason I am unable to navigate past the main screen. The device does charge, but does nothing else and it is no longer under warranty. Can anyone help me please???
Oh, and because I attempted to restore the device, it is now stuck on the screen where a language is selected and will not turn off

I called apple customer support and explained the situation. He told me to go into an apple store. I told him they were ignoring the forums and I asked if he could tell somebody about this issue so they could come on the forums and help us. He said he would try. It appears he wasn't successful. They seem to be completely ignoring this issue.
I'm going to go to an apple store this weekend and ask about it. I'm expecting that they aren't going to be able to help me at all. After that I'm gonna call them again and make them explain.

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