Cannot use iTunes?

A while ago, I tried to update iTunes to the newest version. In the middle of the update, my computer shut down. Now I cannot do anything with iTunes; I can't open it, reinstall, uninstall, or repair it. Every time I try to do anything, it'll get to the "computing space requirements" part and freeze, completely locking up my computer. I cannot do anything with quicktime, either, as the same problem occurs. I tried to just delete all the files altogether, but I can't do that either because of whatever protection rights are on them. How do I fix this?

Every time I try to do anything, it'll get to the "computing space requirements" part and freeze, completely locking up my computer.
Sometimes that can indicate that the installer is getting hung up on disk damage on the PC.
Let's try running a chkdsk over your C drive. There's instructions in the following Microsoft document. (Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r depending on which way you go about doing the chdsk.)
[How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
The chkdsk should take a long time. If it stops after seconds or just a few minutes, something's interfering with the scan.
Does the chkdsk find/repair any damage?

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I've downloaded itunes 12.0.1.26 3 times after the update and it still doesnt work! Everytime i start it up it comes up not responding, why is this happening? how can it be fixed? I currently cannot use itunes!!!!!!

I've downloaded iTunes 12.0.1.26 3 times after the update and it still doesn't work! Every time i start it up it comes up not responding, why is this happening? how can it be fixed? I currently cannot use iTunes!!!!!!

Hey High Socks,
Thanks for the question. If I understand correctly, iTunes isn't working when you try to launch it. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My Windows XP computer becomes extremely slow when I try using iTunes. It cannot connect to iTunes Store. I tried uninstalling and reinstalling iTunes but nothing changes. I cannot use iTunes or sync my iPod anymore. Please help.

I cannot use iTunes anymore. My computer becomes extremely slow or just freezes. I notice the problem started after I updated iTunes to a new version. I have tried uninstalling iTunes completely from my computer and installing it back, but problem continues. We iTunes launches, it tries to connect to iTunes store, but it doesn't seem to be able to do that either. I can't sync my iPod or play back my music, please help.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

HT201413 upgrading from version 10- now i cannot use iTunes at all!

I downloaded the most recent iTunes software (upgrading from version 10) and now I cannot use iTunes at all! Upon opening iTunes, it says that "an unknown error occurred (-45054)". If i click "ok" itunes immediately closes itself...what do I do??

Hello KarmaThaPilot,
I located an article that may help you with the issue you're experiencing. Take a look under that heading titled "Using the Repair Privileges Utility."
Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/ht2963
For Mac OS X 10.2 or later, open Disk Utility (/Applications/Utilities/). Select your Mac OS X startup volume in the column on the left of the Disk Utility window, then click the First Aid tab. Click the Repair Disk Permissions button.
Before performing maintenance such as repairing disk permissions, it's always best to perform a backup of critical files.
Mac OS X v10.5, v10.6: How to back up and restore your files
http://support.apple.com/kb/ht1553
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

TS1292 Cannot use itunes card says already been redeemed but havent used it it plz help

Cannot use itunes card says already been redeemed but havent used it it plz help
<Edited By Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to change the title of your post as it appears to include the card number.
You've tried logging out and back into your account to see if the amount from it has been added to your account ? If it isn't then was the card complete when you bought it i.e. the part that you scratch off to uncover the code was still on the card ? If it was, and you've double-checked that you are entering the correct code, then try contacting iTunes Support (they might want images of the card and the receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

For some reason I cannot use itunes,it asks me to reinstall.How do I reinstall?

I have a new Macbook Air and I cannot use my itunes. It asks me to reinstall. How do I do that?

download the standalone installer from here and run it over the existing installation.
if that doesn't work, try removing iTunes completely (click here and follow the instructions), then reinstall it.

I cannot use itunes with windows 7. I think the problem has something to do with the fact that a 32 bit xp version was loaded on my machine. I can't uninstall it and the 64 bit version will not install.

I cannot use tunes with windows 7. A 32 bit xp version was loaded from my prior computer. It will not uninstall. The 64 bit version will noit install.

I cannot use tunes with windows 7. A 32 bit xp version was loaded from my prior computer. It will not uninstall. The 64 bit version will noit install.

Installed Itunes Version 7.7, now cannot use Itunes

After installing Itunes version 7.7, I now cannot open Itunes becuase it gives me the error of" The Folder iTunes cannot be found or created and is required. The default location for this folder is inside my "My Music" folder". I have uninstalled it and tried to install previous versions to no avail. I also tried the Microsoft Install Clean up utility and I still cannot install any version of itunes.

i have managed to solve it
what ive done is: went into apple updates and re-installed it, and this time everything is working properly
Hope if anyone else has this problem, this will help them

Did not update to ios8.2 still cannot use iTunes store

This situation appeared almost at the same time when I realised I couldn't use iTunes store in iPhone with IOS8.2.
However I didn't update my iPad to ios 8.2 and i can't use App store either.
What happened? Is IOS8.2 the real problem????

HI,
I have the same problem.
First, I tried to play a game but it didn't work.
So I signed out from Game Center and when I tried to sign in again, it said ''GKErrorDomain 3''.
Moreover, I can't install apps ...
I updated iOS but the issue isn't resolved ...
Bye.

I cannot use iTunes because I cannot upgrade quicktime

Apple has deviously inflicted more consternation that I thought possible upon me: I just want to use iTunes on my MacBook Pro I have had for a little over a year, and all of a sudden iTunes won't open.
I get this message:
iTunes requires QuickTime 7.5.5 or later.
and it tells me to upgrade quicktime, i download the upgrade, attempt to install it, and it tells me the installation failed due to damaged source file. But the source file is what I am downloading from Apple, who are really screwing me here (general inferiority of their products aside!) I have tried in vain to find online support, and have called Apple for support twice now, to say which I did not receive would be an understatement. The first guy told me he would e-mail simple steps to fix the problem -- I never got an email. I called again and a different woman told me it would be a violation of policy for her to email me any such help without my serial number, which I didn't have because I was not at home and anyhow the serial number isn't even listed under "About this Mac", furthermore all I wanted was assistance with a damaged file that they are offering for free download to the public.
Finally the woman told me I should download the latest version of iTunes and that would take care of it, giving me the impression that the newly installed iTunes would contain the requisite version of QuickTime, but this was not the case and now I have the new version of iTunes but it still will not open.
Please help me, I just want to use iTunes!

Go to Applications > Utilities, launch *Disk Utility*.
Select your HD, select First Aid, run *Repair Disk Permissions*.
If hat does not fix it, boot from your Install DVD, run Disk Utility then *Repair Disk*.

Cannot use iTunes to download apps or rearrange icons

Since I updated iOS 8 on my iPhone 6 this morning, I cannot rearrange the icons on my screens, either right on the phone or in iTunes when connected with USB cord. I also cannot install apps that I previously downloaded. Anyone else having these problems? The iTunes store is supposedly functional again.
Thanks in advance!

Hi handyfromdurham,
Welcome to the Apple Support Communities
I understand that you were having issues installing apps and rearranging apps. You also make mention of the interruption to Apple Services. Was this issue resolved after the affected Apple Services came back up or are you still experiencing this issue? The link to check the status of Apple Services is included below for future use. Please let me know if the issue continues.
Apple - Support - System Status
Best regards,
Joe

Cannot use Itunes or Quicktime

Can someone please help with reinstalling Itunes. No matter how many times I try to uninstall Itunes (and quicktime, Itunes Helper, Bonjour etc etc) and reinstall I cannot get the program to work.
I think I did an update a while back and since then it simply will not start, I get the standard windows crash report ("Quicktime player/Itunes has encountered a problem and needs to close...")
I have tried uninstalling everything, removing the folders left behind, deleting registry entries associated with apple software and then reinstalling using the latest downloads from the Apple website. Nothing works.
Any help is much appreciated as I really want to get this thing working again!

read the thread HELP HELP HELP, i did a full system recovery clean hardrive the works and i cant get itunes installed what so ever. Have a look at the tips in there see if they help you out. Got a nice new ipod touch and its stuck in recovery mode and will be until i get itunes installed.

Cannot use iTunes to transfer music files except for one computer login.

Info: We have 2 laptops in our home, both on Windows Vista SP2. Both iTunes 10.5. I recently got an iPhone 4 with iOS 5.0.1, on Verizon, 8 GB.
I have only one Apple ID as far as I can tell, but I do remember being forced to change my login name to an email address, and make my password more complex. During that time, I think my other laptop was inoperative. I had to install a new hard drive and reinstall Windows and all apps from scratch. The two laptops do not have identical music libraries.
Apps sync only on the first computer and user login I used the iPhone on. The other computer doesn't show the same apps and warns me that if I sync with it I might replace the apps on the phone with what's in its apps list. How do you ensure that either laptop can sync the iPhone without wiping the content off? I want to backup to both laptops.
I cannot transfer any of my music files from the second laptop at all. I get a cursor with the red slash circle. I can transfer files on the original computer, but I have to be logged on as the one computer user account. It's like every connection except this one computer account can maintain my iPhone properly.
Anyone else have a similar problem or have a fix?

Use only one computer as the mother ship to sync with a device.

Seem to have multiple apple ids one on computer one on iPod cannot use iTunes because password for old id not recognized cannot update user name for ipod

cannot update username on ipod for itunes
why are they all different. Why don't I have just one id?
I cannot update apps.
password for username not recognized
I want one apple id for everything
one password for everything
I cannot retrieve or reset anything for itunes to update apps

It appears that you have apps on the iPod that wer purchased with more than one iTunes account. If one from more than one iTunes account need updating, you need to update them one at a time (not update all) until all the remianing apps were purchased from one account. You may need to change the accont the iPId is signed into by go to Settings>Store and signing out and in.
Accounts can't be merged.

I have a new ipod nano and have created an Apple ID and provided all of my account details including address (shipping and billing and debit card). When trying to buy music through itunes I am told to review my account details. i.e. I cannot use itunes!!

I have a new ipod nano but at the moment I am unable to download music through itunes. I'm so disappointed. I have created an Apple ID, reviewed and inputted all of my data for my account and still get told to 'review account' because my ID has not 'been used with Itunes before. Why is this happening and why don't apple have a more intuative way of dealing with this.
Please help, I am completely frustrated.

You'll either have to redeem an iTunes gift card, or create a new ID by following the directions here:
http://support.apple.com/kb/ht2534

Cannot use iTunes?

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