Cannot use iWork after external drive backup

I am desperate to access my files. I recently backed up my hard drive and then left for abroad. Now when I try to open my iWork (Pages and Keynote) files, I am being given options to buy, take a tour or enter my serial number. Obviously away from my home I CANNOT find that information and I am desperate to get my files for the business day on Monday, Asian time. Any help, please!

Not certain, but this can fix myriad Mail problems, especially if you had to ever force quit it...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

Similar Messages

Can I use a 2tb external drive with Time Machine to backup my Mac Mini (256gbSSD + 2tbHDD)?

Can I use a 2tb external drive with Time Machine to backup what I have on my Mac Mini?
My Mac Mini has one 256 SSD and one 2tb HDD. I want to use Time Machine to do a backup of everything.
Would an external 2tb My Passport Drive by Western Digital work for the backup?
It seems like it would not work because the total storage on the Mac Mini is 2304 gigabytes (SSD + HDD).
And the external Western Digital drive is only 2048 in gigabytes versus 2304 gigabytes the Mac Mini has.

No. A Time Machine backup drive should have at least twice the capacity of the drive it backs up. You would need at least a 4 TB backup drive for Time Machine.
Might I suggest as an alternative that you not use Time Machine but a third-party backup utility that simply overwrites older files with new ones such that the backup drive can be the same capacity as the drive backed up.
Suggested Backup Software
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Others may be found at MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.

I have an iPod G2 with a firewire 400 lead. how can I attach it to my new 13 inch Mac book Pro, is there a 400 to 800 firewire converter. USB lead wont work with the Macbook Pro. iPod used as an external drive to archive memory cards on the go.

My G2 iPod that I use as an external drive to archive memory cards on the go cannot link with my new 13" Macbook Pro cause it uses a firewire 400 lead. It will not work with a USB lead. Is there a firewire 800 ipod lead or converter available? Can any one shed some light on this please?

As far as I know, if a harddrive works with a Macpro, it should work with the Macbook: if your Macbook is low on power, plug in the AC adapter
If your Macbook has a firewire port, then it should be fine. BUt i would do somemore research first.

Hi, I have a macbook pro with a new hard drive installed. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files'

hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.

See E-10 in the first link.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

Using only an External Drive

I bought an iomega external drive to hold my 900CD library on (160GB) so I would not use space on the internal drive. The problem is I keep ripping CD's and they keep going to the internal drive. Can anyone tell me how to use only the external drive for itunes and my ipod(30GB)?

See this link from MacMuse, follow his instructions EXACTLY & you should be good to go. Just think, once you get the EHD up & running, no more worries about losing your music due to a computer crash. The other thing I would recommend is a secondary backup such as burning data CD's or DVD's which is what I do. I only burn about once or twice a month now, but this is just extra insurance in case the EHD takes a hike for some reason.
MacMuse, "Computer Crashed" #4, 11:49pm Feb 7, 2005
EDIT:
I forgot, the one thing that was suggested to me when I put my EHD in is to regularly send backups of the .itl & .xml files which are the database files for your library, playlists, etc. to your EHD. I send copies of these 2 files to the EHD any time I add music, change playlists, etc. DO NOT MOVE the original files off your main HD, that is there "home." If you should happen to have bad luck & have a crash with these 2 files backed up, along with the iTunes music folder, you should be able to get iTunes up & running in a "jiffy".

HT201250 Can I restore photo files from Time Machine without the use of an external drive? I'm trying to restore lost photo files and I see them listed in Time Machine (without use of an external drive), but when I try to restore I get a error code 36.

Can I restore photo files from Time Machine without the use of an external drive? While I was transferring photos back and forth from a thumb drive something went haywire and my IPhoto was wiped clean! When I click on Time Machine I see all the dated pages (without an external storage drive connected), go back to a date where all my photo files are there, click "restore", and I get the message: "The Finder can't complete the operation because some data in file cant be read or written (error code - 36)"

Thanks so much Terence. I tried some of the fixes from that page, but then discovered the suggestion to compress the Time Machine Back up of the original library and transfer it as a zip back to my computer as detailed here:
http://pondini.org/TM/E9.html
That worked like a charm. I really appreciate it.

I recently purchased a new iMac with an external drive. I want to transfer my files from my old iMac to the external drive, but I'm afraid that doing that will compromise the use of the external drive on my new iMac. Comments? Help?

I recently purchased a new iMac with an 1 Terrabyte external drive. I want to transfer my files from my old iMac to the external drive, but I'm afraid that doing that will compromise the use of the external drive on my new iMac. I have not downloaded the external drive's software onto my old Mac because of this concern. May I simply "drag and drop" the contents I want transferred to the external drive, then set up my new Mac with the drive and download there? or is there a better procedure? Comments? Help?

If your intention is to copy a just documents and data (word processing files and music for example) then yes, you can use drag and drop. If you want to transfer data and applications and permissions, it would actually be easiest to connect the drive to your old computer and turn on TimeMachine. Once TM is finished, connect the drive to your new computer and restart it holding the option key to get into Recovery mode. Then you can use the restore from TM option to transfer your data and programs to the new computer.

Hi,I cannot use Acrobat after 30 days on my new PC Win7, seems to be an issue with activation.

Hi,I cannot use Acrobat after 30 days on my new PC Win7, seems to be an issue with activation.
Thanks
Wolfgang

Hi Sukrit,
The software package was bought from german distributor CANCOM on 2013-01-03.
I set up my account at Adobe and posted the serial number.
This is the licence:
After 30 days I could not use Acrobat. Most time I only need the distiller for creating pdf from
Indesign. I reinstalled Acrobat several times, after 30 days it stops working again.
I contacted the support but without success. This PC used WIN XP.
Now I got a new PC win WIN7.
I got the message to visit may account, which I did. I can't remember to ckeck the serial
number.
Photoshop and Indesign are working. Acrobat stopped after 30 days, this is the point my
request started.
Trying to put in the serial number again yields this:
Please be so kind to clear this issue.
With my best regards
Wolfgang Sauer
Am 4 Apr 2015 um 5:59 hat sukritd15 geschrieben:
Hi,I cannot use Acrobat after 30 days on my new PC Win7, seems to
be an issue with activation.
created by sukritd15 in Acrobat Installation & Update Issues - View the full discussion
Hi ,
Could you please elaborate more about the issue?
What are the challenges you are facing with activation of Acrobat ?
The basic method to activate/license Acrobat is by typing in your Adobe credentials ,i.e Adobe
ID and password.
That will let you access Acrobat easily.
Let us know if you are experiencing any more difficulties in activating Acrobat .
Regards
Sukrit Dhingra
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I installed maverick 10.9.2 and cannot use iWork's (pages, keynote, etc) anymore

I installed maverick 10.9.2 and cannot use iwork anymore...tryed new user and still did not work

What version of iWork are you trying to use? If you're not using iWork 9.3 in Mavericks, be sure to run Software Update before running any of the applications. You can also download the standalone updater from this page.

Why is my iTunes so slow when used on an external drive

I have an late 2006 iMac Intel 2.0GHz w/ 512mb ram, Model MA200LL. It has a 250GB HD. 13.4GB of used space on the internal HD. The problem has occurred when it had Tiger and has persisted through Leopard 10.5.2.
I have 125GB of music on a Seagate Free Agent 250GB external hard drive. When I try to delete a song it takes 87 seconds to delete. When I scroll through the 22,222 songs I get a spinning wheel for 10 - 15 seconds. Switching songs works very good.
I used the same external drive on my Mac Pro (2.66GHz - 1GB Ram) and when I try the same actions it works instantly.
The same issues arises when I used a 500GB WD World Book external hard drive.
I have run Onyx which reported no problems with the internal hard drive.
Should I expect to delete files quicker on the iMac in iTunes? If there is a problem, what can I do so that I get iTunes to perform better using an external drive?
Thank you.

One thing that you can do in general to help overall performance is upgrade your RAM. The late 2006 iMacs should be able to take up to 3GB of RAM(some people install 4GB anyway) but even going up to 2GB should help your system a lot. Besides RAM is cheap these days: http://eshop.macsales.com/MyOWC/Upgrades.cfm?model=288&type=Memory&TI=3454&shoup grds=Show+Upgrades
The Free Agent drives are USB only so for one thing USB will be slower than your internal drive by at least half, however it still shouldn't take 10-15 seconds to access unless something else is going on. What version of iTunes do you have? Did you try Repairing the Disk Permissions and Verifying your internal drive? Try resetting the SMC and see if that helps: http://docs.info.apple.com/article.html?artnum=303446
Should I expect to delete files quicker on the iMac in iTunes? If there is a
problem, what can I do so that I get iTunes to perform better using an external
drive?
Yes. The internal drive inside your iMac has read/write speeds somewhere between 55-65MB/sec while your USB will max out at about 30MB/sec. This may not fix your problem but just as recommendation, next time purchase an external drive that has a Firewire connection. Firewire 400 maxes out at about 40MB/sec but overall performance is usually better than USB 2.0.
George

Use of an external drive for itunes library - backup options?

Hi,
I have a dell laptop with 60GB of memory and I just purchased an 80GB ipod classic. I cannot upgrade the storage in this laptop. Originally I was thinking I would just buy a new laptop. But given that all laptops now come with Windows Vista and reading about all the issues that users have had with Vista and Itunes I do not think that would be a good idea. Do you agree that I should just stick with my Windows XP Machine?
So I was thinking I would change my music library so it resides on an external drive. My only concern with this - is how do I keep a backup of this external drive? From reading all the forum posts if this external drive failed it can be done moving the information from an ipod back to another drive using third party software but it sounds risky.
Any thoughts on how others are handling this would be appreciated.
Thank you!
Karen

Karen, most 3rd party software is pretty easy to use. The one thing I need to point out that relying on the iPod can be pretty risky, too. What if iPod is lost or stolen? What if you have an iPod problem that requires a restore? I would suggest that as a secondary backup for the EHD, you either burn data discs or possibly consider a 2nd EHD, since you can buy them pretty cheap these days. Right now, I backup to 2 different EHD's, then burn data discs as needed of my iTunes library, just in case I would be unlucky enough to lose everything.

Using a Second External Drive For Time Machine Backup

I have been using Time Machine for almost a year and the external drive I'm using is almost full. Can I switch to a second external drive? If I decide to keep using the same drive is there a way to keep my original backup? Is there information that I need from that first backup that I did?
Thank you!!!

bvasel900 wrote:
Hi, and welcome to the forums.
I have been using Time Machine for almost a year and the external drive I'm using is almost full. Can I switch to a second external drive?
Yes, if that's what you want to do (see below). If you start "fresh" on a new drive, your first backup will be a full one; everything on your system. Or, you can copy your current backups to it via the procedure in item #18 of the Frequently Asked Questions *User Tip* at the top of this forum. TM will then continue making it's usual "incremental" backups, and you can erase the old disk and use it for other things.
If I decide to keep using the same drive is there a way to keep my original backup? Is there information that I need from that first backup that I did?
Probably not. As Mr. Peck noted, TM will automatically delete your oldest backups when it needs room for new ones (unless you have the +*Warn when old backups are deleted+* box checked in TM Preferences > Options).
But unless you've been deleting things from your internal HD, counting on TM to keep it's backup copies indefinitely, you won't lose anything you need.
That's because of the "magic" of Time Machine. Each backup is an "incremental" backup, copying only the items that have been added or changed since the last backup. But by using "multi-links" to the backups of items that did not change, each backup is, in effect, a full, complete copy of your entire system!
So when TM deletes your oldest backup, all it will be deleting are it's copies of things you changed or deleted long ago.

Using a single external drive for both Time Machine AND for manual backups?

I'm new to Leopard and haven't launched Time Machine yet. I would like to use a single (500 GB) external hard drive to use with Time Machine, plus I would like to use whatever portion of this external drive Time Machine isn't using to keep some other files upon it as well--things that I can drag-and-drop manually and then trash from my computer's HD (avi files, etc., so that they don't take up space on the computer). Is there anything special I need to do with the external hard drive before I let Time Machine have its way with it, so that I can also do drag-and-drop manual file backups with it?

I’m not terribly knowledgeable, but I’ll tell you what seems to be working for me.
I also have a 500GB external drive which I had planned to use for TM for my MBP. I partitioned it (using Disk Utility) into two partitions. One I created nearly the same size as my MBP drive, the other I used for TM.
I used the smaller partition for a backup using SuperDuper prior to upgrading from Tiger to Leopard. Once I tested that I was able to boot from it and that all my programs seemed to work, I upgraded to Leopard and told it to use the other partition for TM.
It then created a TM icon for the other partition and, to the machine, it looks like a separate drive. I’ve seen no performance hit at all.
Just one man’s experience, though I haven’t yet tried to retrieve anything.
Good luck.

Upgrading my intel iMac to internal SSD and running 1TB external drive from firewire 800 for mass storage while still using a second external drive for backups...my goal-speed with a SSD, to still have 1TB of room for everything i have now..possible?

I seem to kill HD's every two years...the last two i've installed were WD Caviar Black 1TB 7200rpm 3.5" drives. The speed gains over stock drives have been remarkable. I don't blame the drives for the failures, my machines are up and running 16 hours a day, every day, year round. They die from 'mileage' so to speak...i assume...there's no viral acvtivity or questionable downloads to gunk things up...just lots of work.
I have my third new drive ready to install in my intel based iMac...but i've had a thought...I want to install a SSD in my iMac for the speed gain (and recent price drops)...for standard storage i want to use this new WD Caviar Black 1TB in an external drive bay and connect via firewire 800 for storing everything except the OS and my most commonly used software...am i crazy? will the firewire 800 external drive negate the speed gained with an internal SSD??
I have four iMacs in my office, and one at home. I buy second hand and install new drives and boost memory. I'm going to do this on my 'home' machine...if it works out well i want to upgrade the other three this way...but first i need to know if i'm just dreaming, or will it really make a difference? or even possible??
Thanks!
2.66 intell core2duo
2009 iMac
8gig ram
1 gig hd
OSX ver. 10.8

The SSD gives great bootup and Application launch speed. I think it also speeds up the video rendering a bit, I do all that on the SSD and then move the finished project to the external drives. As far as the speed for the external drives they are quick enough for viewing video and the file transfer rate is good. I had initially put the SSD into an external cradle (FW800) and the system was faster than on the internal drive. I only got a 1.5GBs SATA drive, perhaps yours could benefit from the 3GBs. I know the 6GBs would be too fast and costs a lot more, even the MacPros need special hookups to make use of the 6GBs.

HT1338 I bought my macbook pro november 2011 and I still cannot use my toshiba external hard drive. what updates do i need to get?

I don't know my operating system. I bought it in nov of 2011. I am trying to axcess a toshiba external hard drive. what new update do I need to get?

You can find out your current system version by select About This Mac from the Apple menu. To make sure it is updated, select Software Update from the Apple menu. A Mac from Nov. 2011 is probably running "Lion," and the latest version of Lion is Mac OS X 10.7.4.
But that should not affect the connection of an external hard drive. There are no special updates for connecting standard external drives.
Does the external Toshiba drive connect by USB port? Is it the smaller type that gets power from the port (no conection except for the one cable), or is it larger (with its own power supply)?

Cannot use iWork after external drive backup

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