Cannot use my Apple ID to log into Support Communities
I can't log into support communities using my Apple ID.
I have to log in using an older e-mail address I used when Apple first started cloud-like services MANY YEARS ago.
The e-mail address I have to use is obsolete and I'd just like to abandon its use for support communities.
When I try to log into support communities with my Apple ID the site starts acting like a Microsoft site and keeps redirecting me in loops to the same nonfunctional page.
Weird, I know, that's why I'm writing this.
Why can't I log into support communities with my Apple ID?
glitch du jour - pépin de la journée - pépin de l'heure - pépin de la minute - take your pick
the intermittent nature makes these (possibly unrelated) misbehaviors really hard to diagnose and fix for the coders. I do not not envy their job.
good to see ya again
CCC
Similar Messages
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Here is the email:
Your Apple ID ([email protected]) was used to sign in to iCloud on a MacBook Pro 13". I had a MacBook Pro stolen in January and I'm wondering if someone was using that stolen computer to login??
Anyway to track the computer trying to log in using my other Apple ID?If you activated the Find My iPhone service (in System preferences>icloud), then you can try to track it. Using another computer's browser, log into icloud.com and look at the Find My iPhone page. On a device, invoke the Find My iPhone app (get it for free at the itunes app store) and log into the icloud account. Note: The Find My iPhone **app** does not turn on the service, you can only do that through Settings>icloud.
If the mac is listed as "offline", then you can't track it. -
Like all of his photos in his photo stream sync to my ipad and it's real irritating. Is there anyway to remove his device from my iCloud? What if I make him a new Apple ID to sign into? Would that solve the problem? And if I have to restore his iPod, where can I save his photo's too.
I'm sure that we're not alone on this issue. It just makes no sense why apple would do this. I suppose this is only due to the fact that iTunes has been out far longer than the newer iCloud implementation. Kind of like putting the cart before the horse. Now it seems as the apple has to work backwards to try and get its existing and potential customer base to start switching over to their unique email system. I wish they would hurry up for simplicity sake.
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Two Apple IDs, can't log into Support Communities with newest one
Hi, I have an old Apple ID (very old, actually, from the earliest date of being able to have one) and a new Apple ID that I want to use for access to the support community.
Problem: I cannot access the support community with my new ID.
I can access it with my old ID. That's how I accessed the support communities to post this request for help.
This is what happens:
I go to Support --> Communities
I enter my newer Apple ID
I enter my correct passwordNote - I use this combination on iTunes for purchases all the time. It works. This isn't a password issue.
I then get asked to establish a sceen name.
I enter a name that (finally) hasn't been taken by someone else and click the button at the bottom of the screen, to continue.
An error message returns stating that there is another account using that e-mail address (my newer Apple ID).
I can never get past this error message using my newer Apple ID.
The system won't let me log in using my new Apple ID. It says my new Apple ID - which is a .mac account e-mail - is already used by someone else. But that someone else is me. I'm not trying to replace my new ID, I'm not trying to alter the password on my new Apple ID, I just can't get past the step where the system rejects any and all attempts to create a screen name associated with my newer Apple ID.
Something's messed up. I just want to use my newer Apple ID and pretty much forget about the older one.HI,
I have in the past "Created" a Support Communities "Alias" for at least one if not two @mac.com accounts
I have create a number of @mac.com accounts as "iChat Names" as the @mac.com registration Page advertised them as during the MobileMe period.
I have checked one on the Apple ID page and logged in (I had to change the password first)
It seems the one I checked had only the @mac.com address and no alternative email address.
(I am sure if I used this one in Messages it would cause problems.)
I am sure another required me to set up an alternative email and that required me to remove one of my three external emails from another ID.
I would still use the "Contact iTunes Support" link to see if they can sort it out.
8:04 PM Tuesday; March 5, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Why can't I use my Apple ID to log into icloud?
It keeps telling me that It's not a valid icloud account even though I downloaded the icloud software. I looked for a specific link to sign up to icloud with, but it keeps me moving in in a circle, back to the home page. Am I missing something?
Where do I find that..I've never set one up? Now in trying to login at the site its says I must set up icloud on a iOS or OS X device before I can use icloud...those devices I don't have...can I download anyone to my Windows 7 system?
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Corrupted/Locked out apple ID "An Unknown Error has occurred" logging into support?
I was forced to use a different apple id to log into this support community because all attempts from different devices and browsers using another ID have ended up at the password prompt with "An unknown error has occurred" at the community login screen. The ID can still be "manged" and appears to be able to make purchases from the iTunes Store over the internet. A phone incident case number 388249960 was opened and I spent over an hour on the phone with this problem. The ID in question was set up more than two years ago to help with my wife's iPad 1 which we paid 800 plus for,,, all the storage and bells and whistles. Recently she started using the iTunes store to purchase and download television series and we got in trouble because her directories were filling the c:drive on a Vista Business computer she normally uses. Before starting to deal with the problem of storage, I tried to make sure everything was up to date and downloaded/installed the latest iTunes 11.0,1,, to her machine. I already had it on another machine running Windows 7 and two older Windows XP machines. All of them were "tested" for home networking to our Apple TV so that I could go to the TV and find a computer which could be used as a source for streaming music, videos, etc., etc. all based on her ID. As of this writing, I believe all of that functionality still exists, but, when I navigate to support and try to log in using her ID and password, I get re-prompted for the password and then "Locked Out" when "An Unknown Error Has Occurred" pops up above the login via the web site.
I am writing this after much agony and travial via an obsolete instance of Windows Explorer running on Windows XP Home Premium on an old portable using a newly created Apple ID which does not appear to have the same problems logging into the support community. Can anyone out there help me?
I have gone to war with Comcast's "free" security enhancement software "Constant Guard" believing that it might be the source. This machine had it installed at one time and has had it completely removed, but... it still experiences the error when my wife's ID is used.
The issue may be related to the recently added requirement for secuity questions and recovery email addresses which I tried to address for her ID and inadvertently ran into conflict/problem with using certain other email addresses with her ID. Perhaps something is corrupted in the database for her ID, or related to problems with support for esoteric things like Microsoft's .NET enhancements which I have long been using on my computers, or possibly Constant Guard "started" the problem because it was probably running when account security data was being updated via the Apple web site? I tried to get information about what I thought was the "recovery email address" associated with her account and was told by Apple Web sites that it was "in use" as an apple ID and could not be used as her recovery address. When I called trying to confirm that this ID was "mine" I was able to provide one of two security clearance pieces of data, but not enough information to get the support person to straighten things out for me. I ended up creating "yet another" ID just to get clear of the mess.
I made a suggestion to one of the folks I spoke with that an improvement to the functionality of apple ID's would be to support "consolidation" of accounts so that if several different Apple devices had been registered with different ID's and they all belonged to the same user(s) that a "common ID" could be created.
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Message was edited by: [email protected][email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here. -
I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live where we only have dial-up and the Apple Store said this is what I need. In addition, when I connect the phone to the connecter it falls out, it will not click in.
Why are you using a usb ethernet adaptor? Just plug the modem into the usb port.
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I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.
ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.
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I have recieved an e-mail seemingly from Apple that has gone straight into my spam. It says that someone has used my Apple ID to sign into iClous on an iPhone 4. There is a lionk to follow to check my details. I am assuming that I should not so this?
You can forward the email to Apple at the link below.
[email protected]
Also check out the article below.
http://support.apple.com/kb/ht2075 -
I have my Macbook Air hooked up to a Thunderbolt Display, is there any way to power on the Macbook Air using an Apple USB keyboard plugged into the Thunderbolt display? I would like to be able to keep the Macbook Air in the Archbook dock and not have to open it to power it on?
Thanks for any advise.SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here. -
I have two iPhones. I just backed up all my photos on my old phone using iCloud but when I log into iCloud on my new iPhone nothing appears? The GB for the photos has been taken from my iCloud allowance so how do I retreive them on the new phone
if you have a laptop just transfer them that way
open the iPhone folder then DCIM then copy all photos off your old phone then open iPhone folder for the new phone the DCIM and paste all photos in their -
when i connect my Ipad with My pc Itune is giving msg that " This IPad Cannot use because Apple Mobile Devise is not started"
You might want to take a look at this kb
http://support.apple.com/kb/TS1538 -
I cannot send mail. I have logged into my SP through the internet and have no problem I have tried to rebuild the inbox and it just flashes very fast - to fast to view the activity. The mail doctor shows all green lights. This started after I disabled ICloud. I had to disable ICloud as I was not receiving all my mail.
I cannot send mail. I have logged into my SP through the internet and have no problem I have tried to rebuild the inbox and it just flashes very fast - to fast to view the activity. The mail doctor shows all green lights. This started after I disabled ICloud. I had to disable ICloud as I was not receiving all my mail.
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Safari Version 6.0.2 (7536.26.17)
I believe my problems stem from the public side of Yahoo where I go to open my Yahoo Email account, and/or from the file I get in
email.
Yahoo security - Using Yahoo search engine: while logged into Yahoo my entire screen gets taken over by a full page popup add/i've cleared histories & cookies & flash cookies but the problem returns, sometimes right away, sometime on the next log on … what to do … . I’ve heard of this problem being called a form of ‘yahoo mail hijacking’.
Yahoo is better than Google right now. While using Google as a search engine and logged into Yahoo-mail the page elevator (up& down) bar actually freezes, a dead giveaway that something is up. So far nothing I do will stop the page elevator from freezing when I'm using the Google search engine. I either have to use the Yahoo or Bing search engines.
MacPro w/OS X ver 10.7.5 & Norton Internet Security 5 for Mac ver 12.4 (73) / I update Norton security at least 3-times a day. I thing I get the bug when I log onto my Yahoo Email and go through my emails. When problems get constant I Reset Safari then run flush to burn flash cookies. What else can I do?
Yahoo wanted $58-bucks for a consult, that’s ********. You would think Yahoo would want to be advised of ongoing Yahoo Searchengine / Yahoo Email problems, and want to help there users with ongoing problems. Sure they will help me with their problem for $58, and probably even suggest even less than what I am already doing on my own.It's hard to tell from your description what is going on, but try this first.
Quit Safari. If it won't quit in the usual way, select
▹ Force Quit...
from the menu bar, then select Safari from the list and press return.
Relaunch Safari by holding down the shift key and clicking its icon in the Dock. That will stop the bad page from reloading automatically. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove all website data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.
Also get rid of the useless Norton crapware, after backing up all data.
Uninstalling your Norton product for Mac -
HT5622 why I cannot use an apple domain to set up an apple ID?
why I cannot use an apple domain to set up an apple ID?
You cannot use an existing @mac.com, @me.com or @icloud.com address to become an Apple ID because they either already are one or are associated with an existing one, and in the latter case these cannot be moved to another ID.
The option is be there to create an @icloud.com address as use it as an ID when you create an iCloud account - please see imp68's post here:
https://discussions.apple.com/message/22283348#22283348
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