Cannot use my Skype - Prepaid 12 Month Unlimited U...

First, don't tell me to contact Skype customer support. They are worthless.
Made the mistake of buying this Prepaid 12 month unlimited etc. from Newegg at a discount - to use on my current Skype subscription.
The validation was never delivered.
And anyway, I cannot figure out how to use the code / PIN even if I had it - as it's not an option on my billing page.
From the great minds at Microsoft - which had the world franchise in computers and then lost it due to stupidity and incompetence.
Keep up the good work!

Dear Readers,
Please contact Skype Customer Service directly to determine where the process went awry.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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