Cannot use photoshop cs6 after trial expired, even after purchasing creative cloud

cannot use photoshop cs6 after trial expired, even after purchasing creative cloud

Hi Rshmaine,
please follow the steps provided on the link mentioned below and let us know if that resolved the issue or not .
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Kartikay Sharma

Similar Messages

  • Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

    Hi.
    I had PhotoShop CS6 trial, which expired.
    I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
    I am prompted to purchase the product to extend it, or type in the product's serial number
    (I never received a serial number.)
    I paid for Creative Cloud and have an order number, I should not be having this issue. 
    I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
    Curonda in Milwaukee, WI.

    Hi.
    The trial expired 2 weeks ago - Monday.
    I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
    I purchased it twice thinking 1 purchase did not complete.
    I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
    Miss Curonda
    ...Remember, happiness is not a mood its a decision.
    Date: Thu, 25 Oct 2012 05:59:51 -0600
    From: [email protected]
    To: [email protected]
    Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
    Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
    Curonda,
    Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
    Thanks
    Nikhil
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  • I cannot get Photoshop CC to Sync? Even after 14.1.1 Update?

    Just as the title says, I cannot get Photoshop CC to sync settings even after the 14.1.1 update which I thought was supposed to address the issue. I have tried uninstalling and reinstalling Photoshop CC on both computers multiple times and it is still not working. Everything appears to be working however after the sync none of the setting are changed that I can tell.

    These are iTune purchased ringtones.

  • I was not given a serial number for Photoshop Use and download keeps saying "Trial Expired," even after reinstall

    Why can't I find a Serial Number?  No email.  I AM WRITING A PHD THESIS DUE MONDAY AND CAN'T USE THE PROGRAM I PURCHASED!

    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing

  • Photoshop CS6: Actions Keep Reappearing Even After I Delete Them

    I keep dragging actions that I want to delete to the actions trash icon. But they just reappear after an hour or so it seems like. I don't close Photoshop down very often and I'm always exporting large batches from Lightroom.
    Any ideas?

    Both Windows and Mac OS likt to hide thing on users. So depending the OS version your using yon need to change system settings so that Finder or Windows explorer can see an display files hidden by default.  I use a PC so windows and I use Windows XP and Windows 7.  With Windows 7 my user id Photoshop actions preference file full Path is "C:\Users\My User Id\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\Actions Palette.psp" Open finder or windows explorer display the folder its in. Then open Photoshop and delete a loaded action see if the file is updated. And if you delete a action from an action set be sure to save the action set so the action will be deleted from the action set saved on disk. If you delete an action set you may want to delete the set you have save to disk so it gone and can not be loaded in the future.

  • Cannot use photoshop or any other program even though i am up to date with payments and nothing appears to be wrong? Help

    I have been trying to use Photoshop, as it was working fine about an hour ago, and now it will not open files and says my subscription has ended even though i have a subscription up until November of next year. Can anyone help? Or have had the same thing happen and have some advice?

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Cannot use photoshop cs6 try version

    I'm using Window 7 Pro 64 bit, processor: Intel Core i7. Download Photoshop cs6 try version, error message appears: Load library failed with 126. The specific module could not be founded.
    Another problem is that I can not use oilpaint filter. It said this feature requires graphic processor acceleration , please check the performace prefernce and verify that " Use Graphic Processor" is enabled.
    When I go  to preference check box, it is inactive and I could not do anything with this option.
    Please help me solve these problem.
    Thanks.

    It means what it says: Update your graphics driver and check the relevant options in the prefs. There'S no way around that. If all you have is the built-in intel graphics, then it's quite possible you may never be able to use some features because OpenGL is not avialable... refer to the system requirements for the program.
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  • Photoshop CS6 extended doesn't qualify for discounted Creative Cloud?

    I have Photoshop CS6 extended already installed on my mac. I want to upgrade to Creative Cloud, £27.34 a month for CS customers but it tells me I don't qualify even though that program is linked to my Adobe ID? How is that the case?

    The product is an education version,the education version are not eligible for promotional offer. Only direct online purchase for retail purchases are eligible for promotional offer.
    Regards
    Rajshree

  • I already have Photoshop CS6. Do I get another with Creative Cloud?

    I would like to join Creative Cloud for Photoshop only, but I have this application already on my iMac.
    Do I need to download another one?

    Hi Potnpan,
    Yeah, you can have a desktop subscription to Photoshop CS6 independent of your exisiting license. The subscription would allow you to install on two more computers, that would allow you to install on a total of four different computers.
    -Dave

  • Trial expired just after two hours

    Hey,
    I've installed Creative Cloud and Photoshop on my brand new Surface Pro 3. After the Photoshop setup I've opened it up and everything was ok. I've made a Windows Update than rebooted. After that...Photoshop states that "Trial expired". After less than two hours!
    How can I fix this? I really can't purchase Photoshop before trying the 200% scaling feature, so this is a deal-breaker for me!
    Thanks
    PS: I don't have any antivirus software installed (again, it's a fresh Surface), nor touched the time or timezone.

    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened an

    Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."  Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!

    I cannot get any help either.  I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."  I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning).  There appears to be no path to a solution.  I have read all the forums and tried about 20 different suggestions all to no avail.  Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL.  On a macbook pro retina with 10.10.3.  This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd.  I have yet to be able to print from CS6 any more.  This is a show stopper and my patience is wearing thin.  And I'm tired of stupid questions like "is your printer powered on?" give me a break.  This appears to be an adobe photoshop cs6 problem - as I can print from every other application.  Anyone have any ideas?  Adobe should have something?... Adobe system  info below:
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Mac OS 10.10.3
    System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 2300 MHz
    Built-in memory: 8192 MB
    Free memory: 4665 MB
    Memory available to Photoshop: 7059 MB
    Memory used by Photoshop: 70 %
    Image tile size: 1024K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
    OpenCL Version:
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
    Display: 2
    Display Depth:= 32
    Display Bounds:=  top: 1072, left: 140, bottom: 1950, right: 1580
    Video Renderer ID: 16918311
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 16384
    OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
    OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
    Display: 1
    Main Display
    Display Depth:= 32
    Display Bounds:=  top: 0, left: 0, bottom: 1050, right: 1680
    Video Renderer ID: 16918311
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 16384
    Serial number: 92629107631240972642
    Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      KerrysHD, 232.6G, 19.7G free
    Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
    Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
    Additional Plug-ins folder: not set
    Installed components:
       adbeape.framework   adbeape   3.3.8.19346   66.1025012
       AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082
       adobe_caps.framework   adobe_caps   6.0.29.0   1.276181
       AdobeACE.framework   AdobeACE   2.19.18.19243   66.492997
       AdobeAGM.framework   AdobeAGM   4.26.17.19243   66.492997
       AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830
       AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830
       AdobeBIB.framework   AdobeBIB   1.2.02.19243   66.492997
       AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.492997
       AdobeCoolType.framework   AdobeCoolType   5.10.31.19243   66.492997
       AdobeCrashReporter.framework.framework   AdobeCrashReporter   6.0.20120201  
       AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082
       AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923
       AdobeLinguistic.framework      17206  
       AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174
       AdobeOwl.framework   AdobeOwl   4.0.93   66.496052
       AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471
       AdobePDFSettings.framework   AdobePDFSettings   1.4  
       AdobePIP.framework   AdobePIP   6.0.0.1654  
       AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082
       AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
       AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661
       AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661
       AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661
       ahclient.framework   ahclient   1.7.0.56  
       aif_core.framework   AdobeAIF   3.0.00   62.490293
       aif_ocl.framework   AdobeAIF   3.0.00   62.490293
       aif_ogl.framework   AdobeAIF   3.0.00   62.490293
       AlignmentLib.framework   xcode   1.0.0.1  
       amtlib.framework   amtlib   6.0.0.75  
       boost_date_time.framework   boost_date_time   6.0.0.0  
       boost_signals.framework   boost_signals   6.0.0.0  
       boost_system.framework   boost_system   6.0.0.0  
       boost_threads.framework   boost_threads   6.0.0.0  
       Cg.framework   NVIDIA Cg     
       CIT.framework   CIT   2.0.5.19287   145486
       data_flow.framework   AdobeAIF   3.0.00   62.490293
       dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  
       dvacore.framework   dvacore   6.0.0.0  
       dvamarshal.framework   dvamarshal   6.0.0.0  
       dvamediatypes.framework   dvamediatypes   6.0.0.0  
       dvaplayer.framework   dvaplayer   6.0.0.0  
       dvatransport.framework   dvatransport   6.0.0.0  
       dvaunittesting.framework   dvaunittesting   6.0.0.0  
       dynamiclink.framework   dynamiclink   6.0.0.0  
       FileInfo.framework   FileInfo   66.145433   66.145433
       filter_graph.framework   AdobeAIF   3.0.00   62.490293
       hydra_filters.framework   AdobeAIF   3.0.00   62.490293
       ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"
       ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"
       image_compiler.framework   AdobeAIF   3.0.00   62.490293
       image_flow.framework   AdobeAIF   3.0.00   62.490293
       image_runtime.framework   AdobeAIF   3.0.00   62.490293
       LogSession.framework   LogSession   2.1.2.1652  
       mediacoreif.framework   mediacoreif   6.0.0.0  
       PlugPlug.framework   PlugPlug   3.0.0.383  
       UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"
       wrservices.framework        
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

  • I am on a trial version of  InDesign in Creative Cloud and before I purchase need to know why and the files cannot be opened by others using CS6.  Isn't Cloud compatible with CS6 design software?

    I am on a trial version of  InDesign in Creative Cloud and before I purchase need to know why and the files cannot be opened by others using CS6.  Isn't Cloud compatible with CS6 design software?

    Industry standard files such as JPEG are compatible with many brands/versions of programs
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    This is not unique to Adobe... MS Word DOCX files are not backwards compatible with earlier versions of MS Word

  • Cannot find Photoshop CS6 even though updater informs me it is up-to-date.  OX S 10.9.1.

    Cannot find Photoshop CS6 even though updater informs me it is up-to-date.  OX S 10.9.1.
    I go to updater and it says that it is up-to-date, even though I have uninstalled it.  When I try to reinstall, the download button is available, I click it, which takes me to the updater screen, and informs me that it is up to date, even though it is not in my application folder.  I have ben able to download Lightroom with success, but not Photoshop and other previously downloaded apps.

    Chin Chin please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to resolve your current difficulties.

  • Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac

    Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac

    See here:
    FAQ: How do I reset my preferences?

  • Cannot use photoshop after paying for subscription

    I had been using photoshop on a monthly subscription and I stopped it. Could not restart that subscription so I paid for a new one. Problem now is I cannot use photoshop at all. I tried entering the old serial number to see if it would work and it did not. I have not received a new serial number for the new subscription. I also tried downloading the creative cloud for photoshop to install and i got an error. I do not know how to fix this problem.

    I got the Creative Cloud to Install. I did use the steps that were given in other discussions here and those did not work. I did find this on a google search and it worked. The only thing I did not do was the CC Cleaner since Creative Cloud was never installed in the first place.
    1. Restart Windows
    2. Download Creative Cloud Cleaner Tool
    3. Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
    4. Once done please rename OOBE folder from these locations:
    Windows:
    C:\Program Files (x86)\Common Files\Adobe
    C:\Users\(UserName)\AppData\Local\Adobe
    5. Restart Windows
    6. Download Creative Cloud
    7. Run Creative Cloud file (CreativeCloudSet-Up.exe).
    And it worked just fine and now Photoshop is working.

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