Cannot use pointer to access Tungsten E2

Originally, several months back, the pointer calibration was not working properly. Downloaded and started using Digifix (which took me through loop after loop) but after reboot it seemed better (not perfect, but better). Recently, I cannot get past the opening screen; the pointer doesn't work at all. Can't access applications - wanted to uninstall digifix but can't get there. Downloaded and tried DigiE, but that doesn't work at all either. Any ideas?
Post relates to: Tungsten E2

The hard reset is pushing the button on the back, correct? Have done this many, many times with no success. Removed screen cover and do not have outer cover. As a matter of fact, since installing DigiE last night the Tungsten will not even turn off for more than a few seconds.
Thanks for the feedback.
Post relates to: Tungsten E2

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