Cannot use presets

I have the education version of AE CS4. Cannot use any of the animation presets. get an error message "unsupported file or extension" when I double click a preset in Bridge. Does the EDU version not allow this or do I have a bug or user error..
Macbook, 10.6.8 core duo 2.2GHz 4 G ram stock graphics card for this model 2007
Thanks for any help
Michael

Hi Dave,
OK, I have taken my newbie hazing, spanking and admonishment in good cheer.
I understand forum etiquette, I have done my homework and I don't go on forums until I have exhausted my resources.
To reiterate, Lynda.com Chad Perkins AE CS4/ CS5, both essentials, and beyond the basics, Trish and Chris Meyer Apprentice series and I have their book Creating Motion Graphics. Also I have been through the entire Devas series, most of this material more that once.
I have used AE Help to chase down this issue. I'm as sure as I can be, that I'm following instructions.
I agree this is a simple task. Why I keep getting this error message, I don't know. That's why I'm here.
Once again, I Create a comp, normal NTSC 720x480, write some text, select the text layer, browse text presets, double click on preset and it's supposed to apply. i get this error message(attached) Please see my screen shots,in the other post, you can see I have my text layer selected. I have tried dragging and dropping them as per Ricks suggestion.
I have accessed the presets from Animation drop down, File/browse in Bridge, and the flyout menu in the effects and presets window. same result.
I have even tried to use File>import>presets> text, but all the text presets are grayed out.
It seems weird to me that the error message says the .ffx file is an usupported file name or extension.
I have re-installed AE on my computer.
Can you help me?
Thank you in advance.

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@0x7fff02912225)
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2014-10-05 14:20:41, Info CSI 00000005 Created NT transaction (seq 1) result 0x00000000, handle @0x26c
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CSIPERF:TXCOMMIT;143
2014-10-05 14:20:42, Info CSI 00000009 CSI Store 367642371808 (0x00000055993166e0) initialized
2014-10-05 14:20:42, Info CSI 0000000a [SR] Verifying 1 components
2014-10-05 14:20:42, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:42, Info CSI 0000000c [SR] Verify complete
2014-10-05 14:20:52, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:55, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:55, Info CSI 0000000d [SR] Verifying 1 components
2014-10-05 14:20:55, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:55, Info CSI 0000000f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000010 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 00000011 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000012 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 00000013 [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
2014-10-05 14:20:55, Info CSI 00000014 Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000015 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000016 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
in store is also corrupted
2014-10-05 14:20:55, Info CSI 00000017 [SR] Verify complete
2014-10-05 14:20:55, Info CSI 00000018 [SR] Repairing 1 components
2014-10-05 14:20:55, Info CSI 00000019 [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:55, Info CSI 0000001a Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 0000001b [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 0000001c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 0000001d [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 0000001e [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
2014-10-05 14:20:55, Info CSI 0000001f Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000020 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000021 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
in store is also corrupted
2014-10-05 14:20:55, Info CSI 00000022 [SR] Repair complete
Since it's the first time I use this tool I'm not familiar with this log file, but what I managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
My question is:
How can I repair this file? Is this even the problem preventing me from connecting to this computer via Remote Desktop?
Here's a link to my original question which contatining the images.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/cannot-use-remote-desktop-host-on-windows-81-pro/e4776239-4d9e-4934-ae2d-b87cc09f7ade

managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
So, the next step supposedly is
using DISM.
Coincidentally I reached that page last night from
this one, which I thought gave me a better awareness of how much manual repair might be possible. E.g. maybe the WinSxS isn't quite as fragile as we are being led to believe? (It's making me feel sort of like how I used to feel about the
registry when seeing all the caveats about using RegEdit before I got used to that tool.)
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(v=WS.10).aspx
Something else that I became aware of yesterday serendipitously is SxStrace.exe. I have never seen it used but it sounds useful. E.g. perhaps easier to interpret for supplemental clues than the ProcMon trace that I usually advocate.
Or perhaps use both and see in ProcMon when the SxStrace is writing. E.g. filter with Operation Is WriteFile.
However, what I would do first is find out what the state of your system is regarding that module. E.g. try this Powershell pipeline to list what you have.
PS C:\windows> dir -R -Fil "termsrv.dll" | sort-object FullName | ft Length, FullName -AutoSize
Note that I am giving you the whole command line, including prompt to show where the command should be started from.
C.f. another thread where doing the same diagnostic procedure seems to be finding more a problem with the Windows Update software than with the user's WinSxS cache.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/windows-81-store-error-0x80070002-comprehensive/2b0ed3e1-1835-4517-97dd-0a7abb6ef74c?page=3#LastReply
HTH
Robert Aldwinckle

HT204053 I cannot use the password to update apps on my second IPhone. It only works on one of the phones. They both have the same Apple ID and password.

I cannot use the password to update apps on my second IPhone. It only works on one of the phones. They both have the same Apple ID and password.

If it really does not work, change your password here https://appleid.apple.com (Manage account) and try to add the account again. I hope it helps.

I cannot use iCloud on Windows 7, as it won't recognize my apple ID when i try to sign in to icloud it i get error saying "you can't sign in because of a server error (please help some one)

I cannot use iCloud on Windows 7, as it won't recognize my apple ID when i try to sign in to icloud it i get error saying "you can't sign in because of a server error (please help some one)

Although your message isn't mentioned in the symptoms, let's try the following document with that one:
Apple software on Windows: May see performance issues and blank iTunes Store

HT5621 I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?

I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?

Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well

Cannot use presets

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