Cannot use Snagit 8's scrolling window feature with Firefox anymore.

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah).
== The last update

same problem for me but no solution. IE8 ok.

Similar Messages

  • Cannot use Remote Desktop host on Windows 8.1 Pro, termsrv corrupted?

    Hello,
    Few days ago I upgraded my home desktop machine from Windows 8.1 to Windows 8.1 Professional so I can use the Remote Desktop feature.
    I enabled everything needed, checked "Allow computers to connect to this computer" from the Remote Settings, forwarded the port 3389 in my rounter and allowed it in my firewall etc...
    But I still can't connect to this computer from outside my home network or inside it. The error I get trying to connect is this:
    (For some reason i still can't post images in this forum...) So I posted a link below to my original thread with the images
    I'm trying to connect using a laptop running Windows 7 Home Premium.
    After searching around I found out that the service responsible for the RDP is called "TermService", I found it on my services but was unable to start it:
    (For some reason i still can't post images in this forum...) So I posted a link below to my original thread with the images
    Also, notice the description of the service. So I tried to run a System File Checker on the service's DLL (sfc /scanfile=c:\windows\system32\termsrv.dll) and got this log:
    2014-10-05 14:20:41, Info                  CBS    TI: --- Initializing Trusted Installer ---
    2014-10-05 14:20:41, Info                  CBS    TI: Last boot time: 2014-10-05 13:56:05.492
    2014-10-05 14:20:41, Info                  CBS    Starting TrustedInstaller initialization.
    2014-10-05 14:20:41, Info                  CBS    Ending TrustedInstaller initialization.
    2014-10-05 14:20:41, Info                  CBS    Starting the TrustedInstaller main loop.
    2014-10-05 14:20:41, Info                  CBS    TrustedInstaller service starts successfully.
    2014-10-05 14:20:41, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart
    2014-10-05 14:20:41, Info                  CBS    Startup processing thread terminated normally
    2014-10-05 14:20:41, Info                  CBS    Starting TiWorker initialization.
    2014-10-05 14:20:41, Info                  CBS    Ending TiWorker initialization.
    2014-10-05 14:20:41, Info                  CBS    Starting the TiWorker main loop.
    2014-10-05 14:20:41, Info                  CBS    TiWorker starts successfully.
    2014-10-05 14:20:41, Info                  CBS    TiWorker: Client requests SFP repair object.
    2014-10-05 14:20:41, Info                  CBS    Universal Time is: 2014-10-05 11:20:41.783
    2014-10-05 14:20:41, Info                  CBS    Loaded Servicing Stack v6.3.9600.17246 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\cbscore.dll
    2014-10-05 14:20:41, Info                  CSI    00000001@2014/10/5:11:20:41.786 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffee15c60e5 @0x7ffeeace2e53 @0x7ffeeace24ac @0x7ff69a94d2df @0x7ff69a94dc97
    @0x7fff02912225)
    2014-10-05 14:20:41, Info                  CBS    SQM: Initializing online with Windows opt-in: True
    2014-10-05 14:20:41, Info                  CBS    SQM: Cleaning up report files older than 10 days.
    2014-10-05 14:20:41, Info                  CBS    SQM: Requesting upload of all unsent reports.
    2014-10-05 14:20:41, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2
    2014-10-05 14:20:41, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
    2014-10-05 14:20:41, Info                  CBS    NonStart: Set pending store consistency check.
    2014-10-05 14:20:41, Info                  CSI    00000002@2014/10/5:11:20:41.801 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffee15c60e5 @0x7ffef3637fc0 @0x7ffef36380f2 @0x7ff69a94ca25 @0x7ff69a94dcae
    @0x7fff02912225)
    2014-10-05 14:20:41, Info                  CSI    00000003 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x559943db20
    2014-10-05 14:20:41, Info                  CSI    00000004 Creating NT transaction (seq 1), objectname [6]"(null)"
    2014-10-05 14:20:41, Info                  CSI    00000005 Created NT transaction (seq 1) result 0x00000000, handle @0x26c
    2014-10-05 14:20:41, Info                  CSI    00000006 Poqexec successfully registered in [ml:26{13},l:24{12}]"SetupExecute"
    2014-10-05 14:20:41, Info                  CSI    00000007@2014/10/5:11:20:41.999 Beginning NT transaction commit...
    2014-10-05 14:20:41, Info                  CSI    00000008@2014/10/5:11:20:41.999 CSI perf trace:
    CSIPERF:TXCOMMIT;143
    2014-10-05 14:20:42, Info                  CSI    00000009 CSI Store 367642371808 (0x00000055993166e0) initialized
    2014-10-05 14:20:42, Info                  CSI    0000000a [SR] Verifying 1 components
    2014-10-05 14:20:42, Info                  CSI    0000000b [SR] Beginning Verify and Repair transaction
    2014-10-05 14:20:42, Info                  CSI    0000000c [SR] Verify complete
    2014-10-05 14:20:52, Info                  CBS    TiWorker: Client requests SFP repair object.
    2014-10-05 14:20:55, Info                  CBS    TiWorker: Client requests SFP repair object.
    2014-10-05 14:20:55, Info                  CSI    0000000d [SR] Verifying 1 components
    2014-10-05 14:20:55, Info                  CSI    0000000e [SR] Beginning Verify and Repair transaction
    2014-10-05 14:20:55, Info                  CSI    0000000f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
    do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    00000010 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
    pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-10-05 14:20:55, Info                  CSI    00000011 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
    do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    00000012 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
    pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-10-05 14:20:55, Info                  CSI    00000013 [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
    2014-10-05 14:20:55, Info                  CSI    00000014 Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    00000015 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
    do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    00000016 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
    in store is also corrupted
    2014-10-05 14:20:55, Info                  CSI    00000017 [SR] Verify complete
    2014-10-05 14:20:55, Info                  CSI    00000018 [SR] Repairing 1 components
    2014-10-05 14:20:55, Info                  CSI    00000019 [SR] Beginning Verify and Repair transaction
    2014-10-05 14:20:55, Info                  CSI    0000001a Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
    do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    0000001b [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
    pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-10-05 14:20:55, Info                  CSI    0000001c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
    do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    0000001d [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
    pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-10-05 14:20:55, Info                  CSI    0000001e [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
    2014-10-05 14:20:55, Info                  CSI    0000001f Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    00000020 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
    do not match actual file [l:22{11}]"termsrv.dll" :
      Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
    2014-10-05 14:20:55, Info                  CSI    00000021 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
    in store is also corrupted
    2014-10-05 14:20:55, Info                  CSI    00000022 [SR] Repair complete
    Since it's the first time I use this tool I'm not familiar with this log file, but what I managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
    My question is:
    How can I repair this file? Is this even the problem preventing me from connecting to this computer via Remote Desktop?
    Here's a link to my original question which contatining the images.
    http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/cannot-use-remote-desktop-host-on-windows-81-pro/e4776239-4d9e-4934-ae2d-b87cc09f7ade

    managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
    So, the next step supposedly is
    using  DISM.
    Coincidentally I reached that page last night from
    this one, which I thought gave me a better awareness of how much manual repair might be possible.  E.g. maybe the WinSxS isn't quite as fragile as we are being led to believe?  (It's making me feel sort of like how I used to feel about the
    registry when seeing all the caveats about using RegEdit before I got used to that tool.)
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    http://technet.microsoft.com/en-us/library/ee619779(v=WS.10).aspx 
    Something else that I became aware of yesterday serendipitously is SxStrace.exe.  I have never seen it used but it sounds useful.  E.g. perhaps easier to interpret for supplemental clues than the ProcMon trace that I usually advocate. 
    Or perhaps use both and see in ProcMon when the SxStrace is writing.   E.g. filter with  Operation Is WriteFile.
    However, what I would do first is find out what the state of your system is regarding that module.  E.g. try this Powershell pipeline to list what you have.
    PS C:\windows> dir -R -Fil "termsrv.dll" | sort-object FullName | ft Length, FullName -AutoSize
    Note that I am giving you the whole command line, including prompt to show where the command should be started from.
    C.f. another thread where doing the same diagnostic procedure seems to be finding more a problem with the Windows Update software than with the user's WinSxS cache.
    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/windows-81-store-error-0x80070002-comprehensive/2b0ed3e1-1835-4517-97dd-0a7abb6ef74c?page=3#LastReply  
    HTH
    Robert Aldwinckle

  • I can't use the (sort by )feature, or open the emages to watch this item - I used to be able to do this with firefox and all of the sudden it stopped working

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