Cannot validate an email address

I have a Bold 9700 and a Curve 8320.
The Bold has, for want of a technical term, borked. It was in an endless reboot loop and I couldn't do anything to get it out of it.
Anyway, I've put the sim card into an old, unlocked but still fully working Curve.
It connects to the network fine - ie I can get SMSs and access the web via the browser.
But I can't setup my email.
You go to the add email page.
It says: 'A new Blackberry device has been detected. You must move your email accounts to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device.'
<It then list my two email addresses>
'Email delivery to your old device has been stopped'
At this point you can't add a new email address (I can't find any way to add a new email address)
If you click cancel, it totally cancels.
So, you can only click 'Move email account'
You do that, it lists the current email address with a space to enter the password, then click 'validate'
So I've done that - the password IS correct.
But every time, it just says: 'An error occurred while accessing your account. Please click below to try again. Link: Access Another Email Account'
If you click that link it takes you back to the start and you go around in the same circle.
So I'm left not being able to validate any of my email addresses - or being able to add a new one.

solid20 wrote:
i have the same problem i have a BB torch and i have a curve with a vodafone SIM i switched the SIM cards for 5 minutes to try something then i returned the SIM again to the torch then it said new device has been detected then i stopped to receive any email and the same message appeared about the validation, i cant validate my e mail even am inserting a correct password and am sure it has nothing to do with the company service i called they couldnt help i have been trying to fix this problem for a week but it seems that this is a real critical problem, please guys i need help if any1 knows how to fix this problem.
regards,
Hi and welcome
Having added to this thread, is it safe to assume you have tried any of the suggested already.
Have you tried pulling the battery with the power on, leaving the battery out for a couple of minutes. Then do the same thing but take the SIM out, replace the battery. Then repeat but replace the SIm.
Let us know the outcome, hopefully this will avoid a complete wipe and reinstallation of the OS.
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Validate Blackberry email address

Good day everyone
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Hi and welcome to the forums!
If you know the email address and you can;t validate it, there's a chance you can change the information and retry the validate process. The attached link shows all the needed steps.
As far as forgetting the password and the recovery question as well, 3 strikes your out!
It pains me to have to suggest this but you'll have to call your wireless service provider.
Thanks,
Bifocals
Blackberry Internet service manual
Click Accept as Solution for posts that have solved your issue(s)!
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As I said you couldn't make it up.

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Ding dong, a text message arrives on the phone in question.
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Validate an email address

Hello
I am using this to validate email addresses and it does not
seem to work:
} else if (!email_txt.length ||
email_txt.indexOf("@") == -1 ||
email_txt.indexOf(".") == -1) {
status_txt.text = "Invalid Email.";
I would, in any case, prefer to use the following server
script for validation purposes:
<%
'Email
re.Pattern = "^\w+@\w+\.\w+"
If Not re.Test(email) Then
errorArray(1) = "red"
ErrorMsg = ErrorMsg &
"<center>Please type in a valid email
address</center>"
end if
%>
If I use this server script, how do I begin to show it in my
movie, please? What Action Script do I use to 'pull it in' from the
server and show it?
Many thanks
Steve

Here's an email validation class I use:
* EmailValidator<br>
* (c) 2006 blurredistinction, LLC<br>
* www.blurredistinction.com
* <p>
* by Dave Mennenoh<br>
* [email protected]
* <p>
* Allows email addresses to be easily checked for validity
using current
verification rules.
* <p>
* Usage: var emv:EmailValidator = new
EmailValidator();<br>
* var valid = emv.validate("[email protected]");
class com.blurredistinction.EmailValidator {
//ranges of valid ASCII values for email addresses
private var validASCII:Array = [[43, 43], [45, 46], [48,
57], [61, 61],
[65, 90], [94, 95], [97, 123], [125, 126]];
function EmailValidator () {}
* Checks an email address for validity.
* @param email Email string to be checked for validity
* @return Boolean - True if valid
public function validate (email:String):Boolean {
//split email into local and domain portions
var localDom:Array = email.split ("@");
//there can be only one @ sign - and there has to be one
//and there must be something before the @
if ((localDom.length != 2) || (localDom[0].length < 1)) {
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if ((localDom[0].charAt(0) == ".") || (localDom[0].charAt
(localDom[0].length - 1) == ".")) {
return false;
//split the domain portion into domain name and extension
var domExtension:Array = localDom[1].split (".");
//domain must contain at least one .
if(domExtension.length < 2){
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//domain can't start with a .
if(domExtension[0].length == 0){
return false;
//there can be multiple .'s in the domain portion so use the
last item in
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//extension length must be between 2 and 4 characters
if (domExtension[domExtension.length - 1].length < 2 ||
domExtension[domExtension.length - 1].length > 4) {
return false;
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chars
if ((!checkString (localDom[0])) || (!checkString
(localDom[1]))) {
return false;
return true;
//------------------------ PRIVATE
* Checks each character in the string to see if it's in the
range of valid
ascii
* @param theString String to be validated
* @return True if each character is in a valid range
private function checkString (theString:String):Boolean {
var sl = theString.length;
var ind:Number;
for (ind = 0; ind < sl; ind++) {
if (!isValidASCII (theString.charCodeAt (ind))) {
return false;
return true;
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valid ascii chars
* @param theChar Single character passed in from
checkString()
* @return True if individual char is in a valid range
private function isValidASCII (theChar:Number):Boolean {
var ind:Number;
for (ind = 0; ind < validASCII.length; ind++) {
if ((theChar >= validASCII[ind][0]) && (theChar
<= validASCII[ind][1])) {
return true;
return false;
HTH
Dave -
Head Developer
http://www.blurredistinction.com
Adobe Community Expert
http://www.adobe.com/communities/experts/

TS4036 Cannot verify iCloud email address....

How do I change the email account information for iCloud? My original email account has been deactivated due to lack of use and therefore cannot be verified when prompted by iCloud. I'm trying to restore my iPhone with all of my stuff.

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Cannot validate an email address

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