Cannot verify email address

Hi
I am unable to verify my email address. When I use my apple ID to purchase stuff on itunes there is no problem. When I try to use it for icloud it says it must be verified first but it won't. Please help

Why Facebook?
Nope, can't have mistyped my email the first time, because I'm using it right now And I've tried to sign into FaceTime with this email so many times.

Similar Messages

  • Apple ID / iCloud - Cannot verify email address , maybe used in a different account?

    Hi all!
    Until last week I was having a Family Account on MobileMe.
    Now that I have transferred all sub accounts to iCloud I moved the main account, too.
    All sub accounts are working fine and the can use all services like Find my Friends.
    Now after having moved the main account all worked fine for that account except one service.
    When trying to use the Find my friends I get a message
    "Cannot connect to Find my Friends - Verify your Apple ID at https://appleid.apple.com to use Find my Friends"
    When opening that URL on my mac and going to "Manage your account" and then clicikng on "Verify now"
    "A verification email has been sent"
    Doing the same from the dialogue on my iPhone I get "Email address is already verified for another Apple ID"
    Having worked though a lot of discussions here I think the issue is with an old apple id that I might forgot about having my new one as an alternative address verified.
    The problem is now that I don't have access to this old account , so I cannot remove it.
    I should mention that I did not get a single mail for verification send to that address , even though having asked for it on my mac now several times.
    What I tried so far
    - Connected to all apple id accounts I have access to and assured that the eMail is not used and verifed there.
    - Tried the "Verify now" several times
    - Supplied a different alternative address to that account and succesfully veriefied it. Still I cannot verify the primary one and cannot use Find my Friends
    - Updated the password to meet new complexity rules, it does now include lower,capital letters, numbers and is at least a characters long
    That leaves me know with two questions:
    1 - How can it be, that opening the same page and doing the same thing, results in two different messages on my Mac and my iPhone?
    2 - How can I arrange, that from this old account the alternative address is removed so that I can verify it agains the new one?
    Many thanks in advance for any ideas!
    Note: This account is my main private eMail so dumping it and creatign a new iCloud account is not an option.

    I had a similar problem. I had to call Apple support via phone and ask what apple ids my email was associated with. He was able to give me the email server it was associated with (ex: yahoo, gmail, hotmail, etc) and that sparked off the memory I needed to recall that ancient and unused apple id. Then I had to recover the password, log in to that old id and change the primary email address.
    As for no verification email sent, there is a major lag between changing your settings and them actually changing in Apple's system. I don't know why this is. I couldn't delete a secondary email no matter what I tried. Then 4 hours later, it finally let me do it.
    hope this helped a litte, good luck!

  • Cannot verify email address on FaceTime

    I cannot verify my email address on FaceTime. There isn't anything wrong with my network connection or firewall because my family members can log into their FaceTime on their own MacBooks with no problem. So I created a new Apple ID with a different email address, and voila! it works on FaceTime. What's wrong with my initial Apple ID? It's the one I created when I first got my MacBook, and I've been using it to download apps from App Store without any problems ever since. Why can't it be verified on FaceTime?

    Why Facebook?
    Nope, can't have mistyped my email the first time, because I'm using it right now And I've tried to sign into FaceTime with this email so many times.

  • Cannot verify email address for FaceTime or iMessage on iPod 5th generation

    Ii have had a new 5th generation iPod as my old 4 gave up the ghost. However I cannot verify my email address on the iPod for my FaceTime and iMessage. I have reset the iPod and the iPod settings and have had no luck. Please help this is my only contact with my dad sometime. I'm out of ideas and really need some help

    iOS: Troubleshooting Messages
    iOS: Troubleshooting FaceTime                  
    Using FaceTime and iMessage behind a firewall
    iOS: Troubleshooting FaceTime and iMessage activation
    If you get an error when trying to activate iMessage or FaceTime
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • Have window on screen saying cannot backup to icloud without verified email address, i verified it in an email but the screen is looked, i have 2 choices - latter or settings, neither will work and screen is stuck there

    I turned on i cloud, recieved an email to verify email address which i did verify, but now my i pad is frozen with a window on screen saying... Can Not Back Up...This i pad cannot back up to i cloud without a verified email address. I have 2 choices...latter or settings, neither button will work

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again

  • HT1766 I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?

    I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?

    Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • IPad cannot backup without a verified email address--LOCKED

    Message pops up after lock screen that says:
    "iPad cannot backup without a verified email address"
    with the options of LATER and SETTINGS.  I usually select LATER button and move on.  This time it is locked up.  I tried a hard rest by pressing the home button and power/ sleep button but nothing happens. 
    I have not setup an iCloud account, and have not set up to sync with a Mac or PC. 
    Please help. 

    Thanks JimHdk,
    Can't get to the settings due to the error message.  It will not allow me to select an option. 
    I do believe that a hard reset is the answer, and i am able to go through to the black out screen, but the Apple logo is not coming up. 
    If I am unable to accmplish a hard reset today I may just have to make an appointment at the genius bar. 

  • My iPad cannot back up to iCloud without a verified email address. I can't press anything. Is it a technical problem?

    It shows my iPad cannot back up to iCloud without a verified email address. I touched Later and Settings but it's not working and I can't even switch it off or anything. What should I do?

    If your iPad is unresponsive, reset it by holding the power and home buttons until you see the Apple logo, then release.

  • My I pad shows cannot back up to Icloud without a verified email address and I cannot use my I pad to get rid of this msg.

    My I pad shows a message    Cannot Back Up   to I Cloud without a verified email address  and I cannot  slide to unlock   how do I get out of this

    Reset it by holding the power and home buttons at the time until you see the Apple logo (ignore the slide to shut down screen), then release.

  • Is there a problem w/itunes store site? after input my cr.card info, i was told that it cannot verify my address, which is correct, what's wrong with the edit the billing info screen?

    What is wrong with the edit biling info screen. it cannot verify my address. i triple check my address info
    and it is correct.

    Use the email form >  Apple - Support - iTunes Store - Contact Us

  • I am unable to email an image from camera roll. the image gets "stuck". cannot input email address or subject line. am unable to cancel and go back to camera roll

    i am unable to email images from my camera roll. the image gets "stuck". cannot insert email address or subject line. cannot cancel... return to camera roll.
    what to do. i tries taking new picture and sending it in an email... same thing... gets "stuck "
    Waht to do ?

    Hello lohmann8,
    Thank you for providing so much detail about the issue you are experiencing with emailing photos from the Camera Roll.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the Photos and Camera app, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Icloud will not back up because it says email address not verified.  I am not getting a link in my email to follow to verify account, checked email address listed is correct, so how do I verify email address when I dont get the email link?

    I am unable to verify email address to sign in to icloud so that I can backup my stuff.  I am not getting an email from apple to follow a link to verify email address.  I have checked to make sure the email address is correct in the icloud settings, but all it will tell me is to check my email for instructions on how to verify my account.  I am not getting the email!  Please help, I am able to sign in to my itunes account and buy new music all the time!  I get my itunes receipts and everything, and know the email is correct so what is the deal?

    If you have given correct info about you ios 6.1.3 - all you need to do is delete account. You will be able to sign in with new one afterwards. Make sure you don't delete any info when you see those prompts.

  • HT5538 what if the phone is having a problem verifying email address for FaceTime?

    what if the phone is having a problem verifying email address for FaceTime?

    Hey miles r.
    Thanks for the question. I understand that you are experiencing issues with FaceTime. The following resources may provide a solution:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime or iMessage is "Unable to verify email because it is in use"
    http://support.apple.com/kb/ts3510
    Apple ID: Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    Thanks,
    Matt M.

  • Email - request to verify email address - cant get rid of this

    Still getting this popup message in the upper right of the My Verizon page.
    I clicked on Send Verification Email and I do not receive an email.  Can this be removed or stopped ?
    Is everyone else getting this annoying message? Why cant this be stopped? 
    My email has always been the same for years.  I shouldnt have to deal with this pop up.
    Action Needed: Verify Email Address
    none
    Make it easier for Verizon to communicate with you to reset your password, get important notifications, etc.
    The above Primary Email Address on file is not verified. Click the link below to send a verification email to this email address. Please follow the instructions in the email.
    Send Verification Email
    NOTE: To change your Primary Email Address on file, please visit the Profile Page.

    Checked my email (Verizon email) and no email was sent to me for email verification.  Nothing sent to inbox and nothing in my spam folder. It didnt send anything to me.   I am tired of that message popping up and that other one too about the facebook connect or whatever.  It pops up and blocks the inbox message amount.  Stupid.

  • Old email is closed.  I have no access to it.  Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected?  I don't have access to icloud.

    Old email is closed.  I have no access to it.  Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected?  I don't have access to icloud.

    Hi Joycars,
    Can you not simply sign out of the iCloud account with the incorrect email? Not sure I'm following?
    GB

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