Cannot view 3D PDFs on an Apple computer

I publish a digital magazine that includes 3D PDFs generated by Geomagic Design (was Alibre Design) and they read very well on a PC. However, they show a blank screen on Apple products. When I asked Goemagic about the problem, they basically had a run-around solution which for most of my subscribers, is no solution.
Michael,
Unfortunately, we are unable to support the product on a Mac platform, as the program was not specifically designed to be used on it. We can only assist with installation of the program on a Mac with Parallels or BootCamp. There are too many unknown variables in Parallels and/or BootCamp to be able to determine root causes of most issues with our program on that system. My only recommendation, is that your clients make sure they have an up to date version of Parallels or BootCamp that will allow them to emulate Windows 7 or 8 and make sure that their Adobe Reader is up to date as well. If that still does not work, you may want to contact Apple support for assistance.
Best Regards,
Geomagic Support
Right now I have a small percentage of my subscribers who cannot view the 3D PDFs which makes my engineering publication much less attractive.
Here is what the subscribers say:
"Have just downloaded the latest Adobe version from your link and tried again still is all I get is a empty file, for the 3Dpdf. The magazine pdf is fine, I am using a Mac with the latest software 10.8.4."
"Total strike out on all counts. No PDF on the iPad, but I got a blank page with a title on the top and then it locked up my mail page requiring a re-boot.
Also, same on the iMac. A long down-load, but nothing to be seen. Sorry."
Any suggestions?
Nother question: Why can't I add a PDF file to this query?
I'll send one of the PDF files to anyone who requests one. E-mail me at editor(AT)modelenginebuilder.com replacing the (AT) with a @.
Thanks,
Mike Rehmus

Okay. Here's the PDF I received in Adobe Acrobat X on Mac OS X 10.8.4
In Reader Xi on Mac OS X 10.8.4
And Reader XI on Mac OS X 10.7.5
Same view in Ubuntu 12, SuSE 12 and Mint 15 as well as Fedora 17, but I don't think I need to include all those screen shots, since they ALL look the same.
Know what that tells me?
There's something on the systems in question that's not configured or working properly.

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