Cannot view a Crystal Report in InfoView

Hi,
I created a report in Crystal Reports 2008, using connection to SAP tables and Function Modules. The reports contains some parameters and In Crystal Designer it works fine.
Then I put it into the InfoView. If I try to view it, I get the error:
"An error has occurred: Servlet execution threw an exception " before promting the database log on information.
If I remove the parameters from this report, I can start the viewer without errors. Reports with parameters and other connection type work in this InfoView.
The same report with parameters and SAP connection works fine in another InfoView.
We upgraded the SAP Integration Kit on the server, but it did not help.
I really need to find a solution for this problem, because cannot present the reports to the customer.
Could somebody propose a solution? Probably someone has a similar problem?
Kind regards,
Oleksandr

Hi,
Thanks for your replies. Sorry for delay with my answer. Yesterday our admin upgraded the server (incl. JCO), the problem with the reports with parameters is resolved. But, now I have another problem with the database connection.
Locally I use BO XI 3.1, Crystal Reports SP2, BO XI Integration for SAP solutions. On the server :
BO Enterprise XI 3.1 SP2
BO XI 3.1 Integration for SAP Solutions FP 2.1 Update
BO XI 3.1 Integration for SAP Solutions Russian Language Pack
BO XI 3.1 Integration for SAP Solutions SP2
SAP BO XI 3.1 Integration, version for SAP solutions applications SP3 Update
SAP BO XI 3.1 Integration, version for SAP solutions applications Russian Language Pack
Now I create locally an empty report in Crystal Reports, just select in the database-assistent one SAP table and save without using these fields at all.
Then, I go to the customer InfoView, there add this report using "Add->Crystal Reports..." from my local folder. If I click "View", I get the error:
"Error in File Test: Failed to load database information. "
If I click "View" for a report with parameters, a screen appears for the parameter selection, but after "Execute" I get the same error.
Yesterday before server upgrade I could start the viewer for the same reports without parameters. All reports can be viewed now in another InfoView.
I tried to change some options for the report Database Configuration in CMC, but it did not help. Possibly was I wrong with the settings?
I would appreciate if you give me any idea how this problem can be solved.
Thanks in advance!
Oleksandr

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