Cannot view Apple Ad videos with iPhone mobile Safarion the Apple web site!

Darndest thing. All of a sudden I cannot view any of the Apple ads on the Apple site. The iPhone Safari browser actually shows the window where the video would normally appear with the "Quicktime won't play" barred circle icon in the center of it. If I click on the "play" button anyway, the Quicktime player window opens and after a few seconds I get the "This movie format is not supported." diagnostic. The apple iPhone tour video on the Apple home page begins to load, but when I hit play the screen scrambles and the phone locks up. YouTube still works fine as do some other websites with Quicktime videos. The movie size makes no difference though I first choose the "small" setting. Also strange is that when I touch another ad icon on the thumbnail strip, TWO icons highlight. I also tried looking at the older 2006 & 2007 ads and it was the same. What gives??

This has happened to me as well. Too bad no one has replied yet.

Similar Messages

  • Just bought an imac  cannot view you tube videos keeps telling me to download adobe flash player 10 how can i fix this

    just bought an imac  cannot view you tube videos keeps telling me to download adobe flash player 10 how can i fix this

    Good morning.
    Apple no longer includes Flash with the new Macs.  So, if you run into things that require Flash you must, if you want to view them, go to the Adobe site and download the Flashplayer as Paul_31 suggested.
    Enjoy your day.

  • Can no longer view videos on Apple web site

    I'd like to watch the new iPad videos on Apple's web site but my iMac no longer loads them. I can view You Tube videos, movies, Quicktime etc. But on the Apple web site the video never loads. Any ideas why this might be? OSX 10.7.3 3.06 GHz Core Duo, 4G RAM.

    The following only applies to those running Tiger or Leopard:
    If you are experiencing trouble viewing QuickTime movies with QuickTime Player or the QuickTime browser-plug-in follow the steps in the link below to ensure that QuickTime is properly installed on your Mac
    http://www.apple.com/quicktime/troubleshooting/
    If you having problems watching WWDC Keynotes, tutorials or Trailers on the Apple website, check your Quicktime Player 7 settings in System Preferences:
    Under Streaming, set for Automatic, enable Instant On and Play Immediately.
    Under Advanced, click Mime Settings and ensure that Streaming (both kinds) are enabled.
    Note that if you are running Snow Leopard you should be using Quicktime Player 7 and not Quicktime 10. Snow Leopard does not have a QuickTime System Preference pane. No MIME Settings options. No streaming settings. If a User has migrated from 10.5.8 then those settings have moved over (but no changes can be made). QuickTime Player 7 is in your Applications/Utilities folder (if you've got it installed). If not you can install it from the Snow Leopard DVD (Optional Installs).

  • Many of the times my Iphone 5s shows "No Service" in the specific network area, but if the same sim card is used with other mobiles in the same network area, it shows good network.. i did restore but still not working.. please help me..

    My Iphone 5s shows "No Service" in the specific network area, but if the same sim card is used with other mobiles in the same network area, it shows good network.. i did restore,change sim card, reset all the settings but still not working... please help me..

    Please do not double post a subject. Iphone 5S  I answered your other thread.

  • When I rec videos with iPhone 5 the sound doesn't exist but only a annoying noise..WHY?!

    Suddenly now when I rec videos with iPhone 5 the sound doesn't exist but only a annoying noise..WHY?!

    Only songs that are physically stored on the iOS device can be deleted with a swipe. Songs that have been listened to, and are in the temporary cache, apparently can not be deleted with a swipe. The easiest way to get rid of these songs is to go to Settings > General > Usage, tap Music (you may need to scroll down in the list), swipe across "all music" then tap the delete button. This will delete ALL music on the device.
    Also, iCloud and iTunes Match are not the same service.

  • Can you zoom while shooting video with iphone's camera

    Can you zoom while shooting video with iphone's camera

    Nope, you can only zoom to take still pictures. Zooming with the iPhone's video camera is not supported. However, in iMovie you can zoom in on your video.

  • I have an imac with snow leopard. I do not have enough memory to get lion. I switched my  mail  to icloud and now my ipod touch has icloud.  i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly

    I have an imac with snow leopard. I do not have enough memory to get lion.
    I switched my mail  to icloud and now my ipod touch has icloud.
    i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
    Can anyone help me with settings so I can receive mail again directly on my mac?
    Thanks
    Mathmarv
    <Edited by Host>

    See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
    You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

  • Apple web site videos not working

    I'm using Safari for Mac ver. 5.0.3 and none of the videos on the Apple web site are working. The audio is doubled also. Help

    Hi,
    Check to see if you have any Safari Extensions installed. From your Safari menu bar click Safari / Extensions. Turn that off, relaunch Safari.
    If Extensions aren't preventing you from viewing Apple videos, reinstall QuickTime here.
    http://support.apple.com/kb/DL923
    Then repair permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • I got an iphone 4 as a gift. started using it. the account number i input is same as my existing i phone. I havent done any registration of this new phone in the apple web site.- Do i have to register the I phone? whatsapp how to download?

    i got an iphone 4 as a gift. started using it. the account number i input is same as my existing i phone. I havent done any registration of this new phone in the apple web site.- Do i have to register the I phone? whatsapp how to download?

    madhu_nainan wrote:
    Do i have to register the I phone?
    No, but it's recommended you setup a support profile:
    https://supportprofile.apple.com/
    whatsapp how to download?
    Go to the App store & purchase it.

  • When I take video with my HTC 8X the sound covered up with static noise, similar to the old TV white screen noise.

    When I take video with my HTC 8X the sound covered up with static noise, similar to the old TV white screen noise.

    mellosteve,
    This isn't a known issue with the device so I am surprised that you are having these issues. When you first noticed the issue, was anything else done on the device at that time? Any new apps added, etc? Let's try to put the phone into Safe Mode and test. If it works while in Safe Mode, we will know it could be a 3rd party app causing the static. Here are the steps to put the phone into Safe Mode: http://vz.to/1MrjzMg
    ErinW_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • My iphone can't back up to pc,because a session could not started with iphone.how fix the itunes

    my iphone can't back up to pc,because a session could not started with iphone.how fix the itunes or iphone,this problem is after update ios7.0.4 and update itunes.pls teach me fix my pc,my pc is windows vista....

    i have this problem too >> but i try other iphone ios7.0.3 i ok and work
    but my ios7.0.4 cant back up and keep pop out session could not started with iphone !
    really hope someone can help it ..
    thank a lot !

  • The message read on the computer is Because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.

    Iphone 3gs won't back up in itune on the computer, but it will sync. the message read on the computer is because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.

    Launch iTunes. Then from the menu bar at the top of your screen click iTunes / Preferences then select the Devices tab.
    Delete any iPhone backups.
    Quit then relaunch iTunes. Connect the iPhone to your computer and try syncing.
    More help here >  iTunes: "Backup could not be saved on the computer" alert message

  • Check iTunes account information on Apple web site?

    Is there any way to check the status of my iTunes account on the apple web site? Specifically, I'm looking for authorized computers, etc.
    TIA.
    Airmon

    We're closing in on the answer, I think, but both of those suggestions involved accomplishing this task via iTunes, which involves reinstalling iTunes, and I'm keen on avoiding that.
    That's why I'm trying to do it through the web site, rather than iTunes.
    Sorry, I've just had a lot of bad luck with that software and it's taken a fair amount of effort to clean all the stuff it left behind off of my computer.
    If the answer is "No, you have to use iTunes. There's no way to accomplish any account management on the apple website.", I can accept that and live without ever knowing the iTunes account information. I'll be done with the iPhone in a month or so and can call Apple support and have them cancel the account.
    I was just hoping there was an easy, online way to manage my account like there is with most other stuff...
    Thanks for your time.
    Airmon

  • HT1208 Where do I find a tutorial about how to use the new iTunes? I have version 11.1.3 (8). I looked on the Apple web site but only found info extolling the virtues of iTunes, not how to use it.

    Where do I find a tutorial about how to use the new iTunes? I have version 11.1.3 (8). I looked on the Apple web site but only found info extolling the virtues of iTunes, not how to use it.

    Use it the same way as previously.
    ctrl B shows the menus.
    ctrl S shows the sidebar.
    What else do you need help with?

  • Why can't I access the APP web site with my iPad3??

    I just purchased an iPad3 and really like it.  I tapped the APP icon to load a few APPs but it would not open.  I get the grey-white page with an hour glass spinning.  After a few minutes the page closes and kicks me back to the iPad desk top.  I tried this several times with the same result.  I tried to open the APP web site by going through the Safari browsers but ended up getting the same results.  Anyone know why the APP page will not open???

    I'm talking about wanting an APP so you go to the APP web site and browse for your APP.  When you find one you like you down load it.  There is an APP icon that is already loaded on computers, lap tops, iPhones, and iPads.

Maybe you are looking for

  • My Script Saves My Files In Incremental file names but can't save to original folder?

    hi everyone, so after a few hours of browsing the forum, was able to scotch tape this script together so it allows me to save my files in incremental file numbers. - i create an action to edit the file and then in that action, i run this script x-amo

  • Error in Activation of Data in DSO

    Hi All,                 Im working on a Flat file extraction on to a DSO. Data got Loaded successfully onto a DSO, but while activating  the data, there is an error under SID GENERATION.                     >Error when assigning SID: Action VAL_SID_C

  • Manipulating an existing XML document

    Hi, is it possible to use SAX to parse an XML document and append new elements to it? i know it can be done using DOM but in this case DOM is too expensive so is there any way that the same can be achieved using SAX? Any help is greatly appreciated

  • HT201250 Time Machine taking forever...???

    I am backing up 230GB from my local drive to a new external drive using Time Machine.  I am now 24hrs into the process and only 25GB along...should it take this long?

  • Apple support can not recover my app material after IOS5 update.  Please help

    For 4 days I have tried to get Apple to help recover my lost data from my IPad.  I had backed it up previously but it is not found on my computer after the ios5 upgrade. All the materials on all my apps and my purchased book about steve jobs is gone.