Cannot view folders under My Music, but data exists

I am in the process of moving things from my PC to a Mac. In preparation for this, I wanted to make sure my iTunes library was completely organized in the new iTunes Media Organization. So, I checked the box to do this in iTunes. It took about 4 minutes to run. I should also add that I have all my music on an external drive under F:\My Music.
After I ran the organization in iTunes, I went to F:\My Music and there are no folders at all showing up in that folder. However, when I go into iTunes and show the location of a specific file in Windows Explorer, it says F:\My Music\Music\[artist]\[Album] as I would expect.
So, I KNOW the files exist under F:\My Music as I can also get there by typing in the direct path. However, when I go from F:\My Music, nothing shows up. I have tried rebooting and that didn't change anything.
Has anyone seen this problem before? At least I know the files still exist even if they are hard to get to.
I should also note that I have turned on to view all files in the View Folder Options menu for the folders.
Thanks!

are any error messages displaying?
using iTune store, if you search for a song you have purchased using the old computer, does it allow you to download it for free on the new one?

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