Cannot view messaging on computer at my verizon all of a sudden. using messages

Hi,
it is Not the phone. It is the web app that I am having issues with.
When I try to login to the web app for the message+ integration, I cant even get to the web app at all, it just sits there with a moving clockwise circle for a minute and then I get the error message.
"your request has failed. please try again later"
I have spoken to tech support 4 times and diagnosed the phone and the phone is fine. tech told me that it is indeed the my verizon web app that is the issue.
My primary line is fine, bit my secondary line just started this error a few days ago.
We all pay a lot of money per month to not have this feature work. I am not pleased at all right now. Tech support cannot figure out what the issue is with the web app.

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Your request has failed. please try again later for messaging and web app my verizon

>> Duplicate post removed to comply with the Verizon Wireless Terms of Service Please see Cannot view messaging on computer at my verizon all of a sudden. using messages <<
Message was edited by: Verizon Moderator

I am having the same problem. It started on August 11, 2014. I get the "Your request has failed. Please try again later." message when logging into the Verizon Messaging web application.
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I verified that I can log into the MyVerizon account successfully.
Verified that the feature was set up correctly.
Cleared cache and history on my browser.
Tried two different browsers - same result.
Tried a different computer - same result.
Tried from a mobile device - same result.
It is definitely on the Verizon end. I called their tech support and of course, got no results as usual.
Verizon creates and promotes all these features, you get dependent on using them, and they stop working. Then, of course Verizon can't resolve the issue. I'm shopping around when my contracts are up. For the premium price we pay for Verizon I would expect better stability and support in their service.

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Cannot view messaging on computer at my verizon all of a sudden. using messages

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