Cannot view pdf in outlook 2010

I cannot view a PDF file from 1 e-mail user in Outlook 2010.  My manager receives the same e-mail and he can view the attachment.  I can view the attachment on my web mail but not in Outlook 2010.  Our IT dept has uninstalled and reinstalled Outlook as well as other multiple things and we cannot correct the issue.

Hi - re "cannot" - the email comes through and the size in Outlook indicates a file however there is no attachement(paper clip).  My managers are copied in the same email and they can view the attachment.  My IT dept has uninstalled and reinstalled Outlook 2010 and it does not resolve the issue. My company just upgraged our Outlook to the 2010 version.  Please help!

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