Cannot view RAW pics or update Elements, help please!

Hi, I have a new Panasonic Lumix FZ28 and I just bought and installed Adobe Photoshop Elements 6 for Mac.  I just returned from vacation where I used my new camera, but when I tried to view my pics, only my jpeg files show up.  So, I tried to update Elements which installed normally, but it will not update.  It says, "The updater is unable to locate the product to be updated"!  What??  It's trying to update the RAW 4.6 update.  I don't know what to do.
iPhoto won't upload my RAW pics either.  It shows them on the screen, but won't import them.  I also tried copying the memory card to my external hard drive, which it did, but it also doesn't show my RAW pics.  Why is this so difficult!
Any help would be greatly appreciated!  This is all new to me.
Thanks!

Perhaps true, but no other application I know of will completely manage an accurate transfer of data from one computer to another.  Indeed, given the complexity inherent in data transfer a 100% transfer in every respect may well have success odds greater than that of Powerball which, I'm told, would give the ticket purchaser a much better chance of  getting struck by lightning twice before receiving a winning number.
In any case, I have learned from participation in other forums that too much information is usually more damaging in the quest for the "magic" logic process that delivers solution.  Hence my restriction to information I felt was not only application specific, but relevant. 
I thank you in no small amount.  There was no way I could have figured out Adobe was leading me on a wild goose chase for the holy grail.  Not their fault.  A big company with lots of products can't help but miss a few links here and there.   Your attention to forum posts and willingness to help has been extremely informative and hugely appreciated.   I hope this discussion thread will be of value to others.
Thank you.

Similar Messages

  • Running itunes 10.6.1.7. did reorg of lib to new struct. reorg left all video podcasts in old folder. I cannot view video podcasts itunes or download. help please.

    I just installed itunes 10.6.1.7. on a new PC connected an external hard drive containing my itunes library and pointed to my library on an external hard drive.
    I also did reorganization of my library structure via "organize library" menu option. The reorg left all video podcasts in the old podcast folder and will not let me copy them to the new podcast folder.
    From the itunes store I cannot select a new video podcast and download and view it in itunes. The podcast will show up but the file or episode has a "GET" button next to it and never shows it as available to view in itunes. I have attempted to download many time with no success.
    I have podcasts that are all video podcasts and some that are mixed audio podcasts and video podcasts. in both cases the video podcasts remained in the original folder location.
    The video podcasts are not in movies or in tv shows. All music is present and accounted for that I know.
    How can I restore all video podcasts previously downloaded and view them on itunes or an ipod?
    Can I create a video podcast option in itunes?
    Please help.

    Issue solved - It turns out that the QuickTime version on my PC was 6.5 and I needed to update to version 7.6 or higher to allow videos to play in iTunes. I updated to QuickTime version 7.7 and then added the old podcast folder to iTunes while in podcasts. This found all video podcast content and then the auto reorg moved all folders to the new podcast directory. For the videos I manually moved earlier, I had to move (not copy) them back to the old directory or folder then add that old folder and they were now in the right directory and viewable in iTunes. 

  • Cannot open Raw files in CS4 [was:Help Please]

    I am a newcomer to PS I have taken pics in RAW format with my camera and PS CS4 is not recognising them, can someone please tell me how to set up CS4 so that it will, thank you

    Most likely, your older version of CS4 no longer supports converting your newer camera's raw files.  You could check to see if you have the latest version of camera raw for CS4, but I'm doubting that it will handle your camera, which you didn't mention which one it is.  You can also download the current dng converter so that you can convert your raw file to the version of camera raw that CS4 supports.
    http://www.adobe.com/products/photoshop/extend.displayTab2.html

  • I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

    I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

    Here is the ACR 6.7 Windows installer for Elements 10:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5383

  • Cannot view RAW files on Sony RX 100

    Cannot view RAW files on Sony RX 100

    Keith, the latest raw support claims to have fixed issues with the RX-100 raw support:
    Digital Camera RAW Compatibility Update 5.03This update adds RAW image compatibility for additional cameras to Aperture 3 and iPhoto '11. Jan 16, 2014
    This update adds RAW image compatibility for the following camera to Aperture 3 and iPhoto '11:
    Canon EOS M2
    It also includes fixes that:
    Resolve an issue that prevented lens correction from working properly with Sony Cyber-shot DSC-RX100 images
    Address a color cast issue on some Olympus OM-D E-M1 images
    The RX-100 has been supported since earlier, but the previous raw support has introduced a bug.
    itunesisbullshitplopcrapshould update the raw support. 
    This requires Aperture 3.5. and Mavericks.
    Correction: This requires
    System Requirements
    OS X 10.8.5 w/ iPhoto 9.4.3 or Aperture 9.4.5
    OS X 10.9 w/ iPhoto 9.4.3 or Aperture 9.4.5

  • Cannot open raw pic from A Panasonic G5.

    Hi, I cannot open raw pics from a Panasonic G5, it's Lightroom 5. Thanks!

    LR5 supports that camera's raw files OK.
    What is the exact error message?
    What operating system are you using?
    If the message says that the files cannot be read, it generally means that they cannot be written to the location(s) you've specified on the import screen. That can be because the disk is full or (more probably) that you don't have write permission for the folder or disk that you're trying to write to.
    Hal

  • Cannot activate "find me" on my macbook air its says update recovery systeme. But I checked and i dont have any update. Help please!

    Cannot activate "find me" on my macbook air its says update recovery systeme. But I checked and i dont have any update. Help please!

    Same problem here! MacBookPro with SSD. 10.7.2
    Disk Utility didn't find any problems.

  • I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    There are no updates to either OS 10.5.8 or Safari 5.0.6.
    If you need a later version of Safari you must first upgrade your operating system to a later version of OS X.

  • XML page cannot be displayed cannot view XML input using XSL style sheet Please correct the error and then click the REfresh

    XML page cannot be displayed cannot view XML input using XSL style sheet Please correct the error and then click the REfresh

    Is the error message displayed in Firefox or in IE, or in a customized window that doesn't identify the browser?
    ''If it displays in Firefox:''
    It's possible that the Troubleshooter doesn't work correctly unless IE is your default browser. You could test that possibility by having IE make itself the default and testing the Troubleshooter again.
    ''If it displays in IE or embedded in another Microsoft application:''
    In a web search I found these suggestions:
    (1) Reset your Internet Explorer settings, according to http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/cannot-view-xml-using-xsl-style-sheet/ccfe80c6-c0db-4594-a7e3-475f9eac0e85
    (2) Try the System File Checker, according to http://ask-leo.com/why_do_i_get_the_xml_page_cannot_be_displayed_after_running_a_microsoft_troubleshooter.html
    Any luck?

  • I was given a replacement and told to set it up on itunes but now I cannot retrieve my address book, can anyone help please?

    I was given a replacement and told to set it up on itunes but now I cannot retrieve my address book, can anyone help please?

    a message appears saying that there is a problem with the windows installer.
    What's the precise text of the message please? (There's a few different ones I can think of that you might be getting.)

  • I have just selected all my desktop icons and accidentally deleted them.  This included my external hard drive with 22,000 photos in iPhoto.  I cannot open iPhoto now.  Can someone help please?

    I have just selected all my desktop icons and accidentally deleted them.  This included my external hard drive with 22,000 photos in iPhoto.  I cannot open iPhoto now.  Can someone help please?

    What is the file system of that external HD? is it MacOS Extended (Journaled)?
    Which iPhoto version do you have?
    If you directly select the iPhoto Library in the Finder and use "File > Get Info", does the library still show as "Kind: iPhoto Library" and is the file size correct for 22000 Photos?
    If the library does no longer have the correct size, restore it from your backup.
    But if the library has the correct size, try to open it directly by clicking it. This should work, if your iPhoto version is iPhoto '11.

  • Mouse buttons no longer work for iTunes playback (play/pause, next, previous) after update! Help please!

    Mouse buttons no longer work for iTunes playback (play/pause, next, previous) after update! Help please!

    When you say "mouse button", do you mean clicking on the controls in the upper left of the iTunes window or do you mean that you have special media keys on your mouse?

  • HT1222 What do I do if it says "there is an error while updating." Help please and thank you

    What do I do if it says "there is an error while updating." Help please and thank you

    Maybe this will help you; https://discussions.apple.com/docs/DOC-3551

  • Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?

    Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?

    I would try to reset all the settings in Mail, Preferences, Accounts (outgoing and incoming servers) according to your mail providers specs.

  • One of my iPhoto libraries just vanished. How do i get it back it had over 80,000 pics on it. Help please!!!

    one of my iPhoto libraries just vanished. How do i get it back it had over 80,000 pics on it. Help please!!!

    Simple, surefire fix: restore from your back up.
    Anything else will require a lot more information. There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

Maybe you are looking for