Cannot view recordings....and no recordings since 2:00 pm on 7/4/2012

I really expect to have recordings after 2 pm on July 4 to become visible to me.  All of my recording that are on the monitoring screen say unable to view.  apparently there is work being done on the server, but I seriously hope that the recordings after 2 will come into my accout as well.  If not, my 5 cameras are being boxed up and shipped back - with a full refund.  my account log will prove my case,,,,

Same thing here, only it's every day. I get SMS notifications for about 70% of events and about 30% of those are actually recorded. I wouldn't bother phoning Verizon. Most of their reps haven't even heard of Home Control and they aren't likely to be of any assistance.

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