Cannot wake my new Apple TV
I just purchased a new Apple TV from the Apple store. It arrived yesterday and I installed it today. I have it connected to my home network via an ethernet cable. The unit went through setup just fine and I was able to connect to my PC iTunes media collection and play things just fine. The problem comes when it goes into sleep mode.
Pressing any button on the Apple TV remote will not wake up the Apple TV. I know the remote is working because the IR light blinks on my TV when I press any button on the Apple TV remote. I've read that there are problems getting an Apple TV to wake up when it is connected to the network with a wired ethernet connection. What am I supposed to do???
Try cycling AppleTV resolutions with the remote using the tip for 'black screen recovery' here:
http://support.apple.com/kb/ht3176
The set is quite old now, does it support HDCP?
Similar Messages
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Can someone pls help me?? Okay..I've been trying to fix this for DAYS now! When I sign in (under settings) w my new apple ID, then go to update or purchase something I cannot get the new apple ID to come up. It's still using the old one (which is disabled) ..please help!
Delete what? The ID's? They cannot be deleted - you just quit using it.
If you still have one old ID - that you have purchased content with - you are saying that the password no longer works with that ID? Did you try to reset the password for that ID?
Read this - instructions if the ID was disabled for entering the wrong password.
http://support.apple.com/kb/TS2446?viewlocale=en_US&locale=en_US
If it gets too involved - you can always contact support.
http://www.apple.com/support/appleid/
Just do not create another ID! -
Apple id lost. Cannot get Access to it. Started with a mail from apple id saying that apple id and password were changed. Did not sent such a request myself. Since then no acces to apple id, not even via forgot my id site. It says that my apple id and birth date details do not match. Something is obviosly totally wrong. Got a visa card recently, is that the reason? Cannot get a new apple id with my real address as the systems says its already used. Pls help, I am vey frustated that this can happen.
Best regards
Laus LausenCall Apple account security via the telephone for your country
http://support.apple.com/kb/HE57 -
Why i cannot update my new apple tv 3g and i cannot watch you yube need help
why i cannot update my new apple tv 3g and i cannot watch you yube, need help.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore. -
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Try cycling AppleTV resolutions with the remote using the tip for 'black screen recovery' here:
http://support.apple.com/kb/ht3176
The set is quite old now, does it support HDCP? -
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Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Elements won't let me open and I cannot reinstall as new Apple does not have cd drive
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Downloads are available from this link:
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I go into my email as directed to verify apple id. I input my id and password and when the window opens it says session has expired. Any help please?
I have the same problem also. I have been trying for couple of hours a day until my iPhone flat but still not working. It's been a week already.
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Using 2 displays, connected via HDMI and thunderbolt
Been on to support a number of times now - is anyone experiencing the same issues?BUMP.
I actually showed this to Apple geniuses when I took my computer to the apple store, and it's still here. In console it says:
kernel[0]: Previous Shutdown Cause: -128
I don't know if that's related or not, but maybe helps? -
After accepting the new Apple upgrade to iOS 7.1 on my iPhone 4S, I cannot remove the half month calendar view to show only the daily view. Help!
Before you panic, try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
I have recently upgraded the new Apple software and now when I purchased new songs they show up in my tunes library However, I cannot transfer or download them to my iPod shuffle...any help is appreciated..my son is having the same problem downloading to his iPhone 4.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?
You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account. -
I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen
Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.
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My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?! HELP!
My apple id attached to my itunes account has expired
They don't expire. As far as anyone knows Apple IDs live on forever - if you forgot its password use https://iforgot.apple.com. Good luck with the answers to whatever security questions it asks.
... I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?!
Right! That's the reason you do not create a new Apple ID.
As far as Apple is concerned a new Apple ID is a completely different user, with absolutely, positively no access to anything available to any other Apple ID.
Concentrate your efforts on resetting the password to your old Apple ID. It has not expired, and is the only way to use all your existing iTunes purchases, App Store purchases, computer authorizations... etc. Forget about the new Apple ID you just created. -
My old email was hacked and my password corrupted. Now I have a new Apple ID but cannot cancel the old ID as I no longer have access to that email address. How do I cancel the old ID and merge my purchases and details with the new Apple ID?
You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.
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