Cannot watch films on Apple TV slow Internet

Cannot watch rental films or you tube keeps stopping. Streaming music works ok.

What is your actual speed (www.speedtest.net) HD content requires at least 6mbps (720P) or 8mbps (1080P)
Check for interference using istumbler.net
Make sure you are on the ISPs DNS (settings - network - configure DNS - automatic)

Similar Messages

  • Cannot watch films on apple side

    I cannot watch films on apple side though I got the newest releas of quictime

    olist01 wrote:
    I am running Lion and QuickTime version 10.1 (501)
    Your original post does not make it clear where your films came from and therefore what format they are in. If they are not from the iTunes Store and have come from various other sources they may be in formats that QuickTime 10.1 (aka. QuickTime X) cannot itself understand.
    It is possible however to install QuickTime Player 7 under Lion which understandard more 'older' formats, and then add various codecs to it to allow it to play many other formats that QuickTime X does not understand. The following downloads would probably be useful to you.
    QuickTime 7 for Lion - http://support.apple.com/kb/ht3678
    Perian for QuickTime - http://perian.org/
    Flip4Mac - http://windows.microsoft.com/en-US/windows/products/windows-media-player/wmcompo nents

  • Cannot watch movie in APPLE TV after I added it to itunes

    I bought a movie with a digital copy (Transformers: Dark of the Moon) I added in itunes, I try to play it on Apple TV it says "You did not buy this item, You cannot redownload Transformers: dark of the MOON" I can play the movie on my computer in Itunes? I added alot of other movies the same day and I dont have a problem with anyother movie that I added to Itunes and playing on Apple TV

    Welcome to the Apple Community.
    No, if you rent a movie on anything other than your computer it can only be watched on that device. If you want to watch it on multiple devices, rent it on the computer then it can be transferred between devices, but can't be moved to more than one device at a time.

  • Watching movies with Apple TV slow with Time Capsule

    I recently got rid of my Linksys router and replaced it with a Time Capsule, it acts as my backup storage as well as my router.
    Ever since then, my apple TV is extremely slow when downloading movies. It used to take about 30 seconds to be able to watch the movie and now it's 1-4 hours.
    My network speeds are fine, I can do speed tests and get 5-10Mbit down, so I'm not entirely sure what is going on.

    Hello optize. Welcome to the Apple Discussions!
    I assume that you are using the new Time Capsule (TC) to stream movies to your Apple TV (ATV) ... correct?
    If so, to improve streaming performance, you may need to try some of the following to find what will work best for your network configuration.
    o If both the TC & ATV are wirelessly connected to each other, switch the radio mode to "802.11n only (5 GHz)."
    o If you must operate your wireless network in the 2.4 GHz radio band to support non-"n" clients, try a different radio channel.
    o Connect the TC & ATV by Ethernet.
    o Temporarily disable Time Machine backups from running when streaming movies.
    As you are probably already aware, the iTunes Store offers both standard definition (SD) and high definition (HD) video for rental and purchase. MPEG4-compressed 1,080p requires about 10 Mbps of throughput to stream without artifacts. As such, Apple’s SD and HD video would require between 2 and 5 Mbps for decent streaming over a network. A 802.11g network should top 20 Mbps in throughput, but could be lower speeds due to Wi-Fi interference. In contrast, a 802.11n network, with only n devices connected, can hit 90+ Mbps.

  • HT4799 Why I cannot watch movies from Love film on my apple tv? The app is on my iPad and when I switch the movie from iPad to AppleTv only sound is on my TV screen.

    Why I cannot watch movies from Love film on my apple tv? The app is on my iPad and when I switch the movie from iPad to AppleTv only sound is on my TV screen and no picture.

    Many online media providers block this - Sky and Amazon Prime do too I believe.
    I would have to assume that the app providers cannot offer video Airplay for contractual reasons with the movie studios though it may just be they don;t want to enable their apps to do so.
    It's not Apple preventing this, while you could see it would be in Apple's interest to push people to the iTunes store for media it could also drive people away.
    AC

  • Very Slow Internet Lion (This one is for the "Apple Network Team")

    hello,
    i'm joão from Portugal, Europe.
    a couple of weekends ago i've updated three macs to Lion.
    2009 MacMini, 2007 White Macbook, 2010 iMac 21".
    problems? only with the iMac.
    no connection drops but slow slow slow very slow internet. wired, speedtest marked 15Mbps download. wireless? 1Mbps, 0,3Mbps, 3Mbps, very unstable.
    with Snow Leopard everything was ok.
    tried every solution from every site and finally got it working flawlessly.
    tried clean install instead of update.
    tried new dns servers.
    tried disabling ipv6.
    tried remove wifi interface then add it again.
    tried service order.
    tried PRAM, NVRAM, SMC, you name it, reset.
    tried removing preferences folder.
    tried different browsers -> same symptoms.
    tried disable/enable airport.
    tried 10.7.1, 10.7.2, combo, delta.
    tried router's firmware update.
    tried putting the computer closer to the router.
    tried resetting the router, factory defaults.
    tried changing router's channel.
    tried disabling router's firewall.
    tried watch router's event log, nothing suspicious.
    tried disabling router's wep password.
    tried pinging a site for a couple of minutes, 2% packet loss.
    tried hundreds of pages and forums...
    during this attempts, macmini and macbook showed very good wireless internet speed.
    iMac? slow, slow, slow, slow, slow, like seeing gmail's loading screen for more than one minute...
    again and again speedtest 1Mbps, 0,3Mbps, 1Mbps, 1Mbps, 0,3Mbps, 3Mbps.
    discovered the pingtest utility in the same site and iMac's ping was grade C, grade F, grade D, with big values...mac mini and macbook were alwas grade B, with low pings (imagine 25ms on them vs. 138ms on the iMac).
    i was fed up with the situation, every week tried and failed. iMac's owner was wanting to get his Lion money back and stick to Snow Leopard again. imagine recent Windows switchers thinking they went back to the same situations....
    but then i found this website. and then realised macbook and macmini's wi-fi were both powered by a broadcom chipset. iMac's was powered by an Atheros chipset! did what the guy says on that site (replaced Lion's Atheros kernel driver by the one on Slow Leopard), and now everything is perfect, like on Snow Leopard. very good speed.
    what a relief. thank you sir.
    hope it can help you.
    hope it reachs apple's network developers...this is not good, you can't fail on something so simple and essential as decent wifi quality...

    humm...
    i've clean installed one macbook (late 2008?) and one mac mini (early 2009) both with broadcom adapters and both of them were ok, after the install.
    so, speedtest and pingtest are websites (speedtest.net and pingtest.net), both test your internet connection with the help of a 'local' server. it's useful, for instance, if you want see if two different computers connected to the same router have the same connection quality.
    so if you can connect to some routers nicely and you have problems with your router, to me, it seems like you have some problems with the connection between your computer and the router.
    an old router might bring you problems (there are some advices on the internet to change router's channel and so...), i would recommend to see if motorola has some sort of firmware update to your router. if you don't have complex router configurations, you might try to reset to factory defaults (search the manual). that, once, fixed a problem with a smc router and two macbooks (one, older, could connect easily, the other wouldn't connect to the router).
    if that atheros driver trick, resolved your issue, that's strange
    make sure broadcom isn't your ethernet adapter and not your wireless adapter
    did you resetted your pram and smc? do you  have Mac OS 10.7.2?
    i hope you can figure that out.

  • Apple TV and slow internet speeds?

    I live in Ireland and unlike the US, we have quite slow internet with a national max of about 7mb (which is what I have)
    How would the streaming work with this kind of network?

    Iremonger wrote:
    Are those speeds, related to the stated internet speeds, or the download speeds? The usual download speed is around 600kbs for me, hit 1.3mps once but haven't got close since then.
    I have a fixed 1Mbps connection in UK, and I strongly suspect that for rentals, the new device will do what the old one did - in other words it will not let you play until enough has downloaded to theoretically allow you to watch the movie completely as the tail end of the film downloads in the background.
    I hope that the new device will save the rental stream to the device's internal solid state memory (8GB) to allow you to pause/rewind/restart/rewatch etc during the playback period WITHOUT having to redownload.
    If on the other hand it stores nothing, buffers a small amount, and relies on a fairly nippy internet connection to stream live, you, I and many others without high speed connections will be stuffed for rentals.
    Anything in your iTunes library however that's compatible will be limited for playback by your home network speeds not the internet.

  • I have rented a film. It is in my file of rented films in itunes but I cannot watch it. Can you help?, Thanks

    I have rented a film and I can see
    it in my itunes file but I cannot watch it. When I play it the file simply does nothing. I am in Spain. Can anybody help?. Many thanks

    FIrst, did you rent it on your computer?  I assume you did.
    When you start to watch a rented movie, iTunes needs a quck interaction using the internet to note that you have started watching the movie, and start the 24 hour clock.  So you need to have a WiFi connection when you start watching the movie (not for the entire movie, but just for the start).
    If you rented the movie in a different country than you are currently in, I don't know how that would work.

  • Why is does my apple run SLOW.you go to open a program and the circle thing just spins for a delayed period of time.  You change from typing in a word doc and go to say email or internet and it takes several minutes to allow you open anything up.  Like it

    Why is does my apple run SLOW.you go to open a program and the circle thing just spins for a delayed period of time.  You change from typing in a word doc and go to say email or internet and it takes several minutes to allow you open anything up.  Like it is frozen.  I have tried rebooting the computer and it works for a few minutes then gets stuck.

    Which model iMac do you have?
    How large is your HD and how much space do you have left?
    Check out the following & do the necessary: 
    User Tip:  Why is my computer slow?
    What to do when your computer is too slow
    Speeding up your Mac
    OS X (10.6.6)
    Use Software Update or the OS 10.6.8 combo update to update your OS.  Also, update everything SU has to offer for your computer.  When done, repair permissions and restart your computer.

  • HT1657 I rented a movie and now I cannot figure out how to watch it on Apple TV.  We did the update yesterday.  I used to go under the "Movies" tab and click Play.  It has the original options now and when I click "Rent" it says already rented, not downlo

    I rented a movie from ITunes yesterday and now I cannot figure out how to watch it on Apple TV.  I have done this before, and to watch it later on, I would go back under the "Movies" option, find the movie, and there would be a Play option available.  We did the update to Apple TV yesterday.  Now when I go back to the movie, I see the original options. Preview, Rent, Buy, etc.  When I click on Rent again, it says the movie has already been rented but not downloaded. It instructs me to go under Settings/Downloads/Check Downloads, but there is nothing under Settings about Downloads.  I found an option to Check for Rentals, but when I click on that option, it just keeps searching, with no results.  Any ideas?  This worked before the update, even though it took forever to download a movie....

    I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
    SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
    Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

  • Watch film  from deskstop on apple tv

    how do i watch a film on apple tv that ive downloaded onto my desktop

    Either import it into iTunes and follow these instructions, or if your computer supports it, turn on AirPlay Mirroring.
    (125020)

  • Very slow internet after Mavericks update. Opening websites very slow. Console info here. 9/25/14 11:12:51.416 AM com.apple.launchd[1]: (com.apple.qtkitserver[22059]) Could not terminate job: 3: No such process 9/25/14 11:12:51.416 AM com.apple.launc

    Very slow internet after Mavericks update. Opening websites very slow. Console info here. 9/25/14 11:12:51.416 AM com.apple.launchd[1]: (com.apple.qtkitserver[22059]) Could not terminate job: 3: No such process 9/25/14 11:12:51.416 AM com.apple.launc

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I cannot watch yahoo videos using your service; switch to internet explorer to watch; do I need to delete your serverice and switch to internet explorer?

    I cannot watch yahoo videos using your service; switch to internet explorer to watch; do I need to delete your serverice and switch to internet explorer? I would like that question answered first.

    Hi kaylenmar, I assume videos play normally for you on YouTube and other sites.
    There have been several long threads about Yahoo! videos and what might make them different from other sites. The upshot is that different people have found different problems and different solutions. For example, extensions that filter or block ads or prevent tracking can cause problems, as can the click-to-play feature.
    One approach that worked for most people who mentioned trying it is to switch to Firefox 24, which is in the final two weeks of its beta testing period. You can expect a few more rough edges with a beta version than with the released version. However, it might be worth it if you don't like switching browsers to watch Yahoo videos.
    I suggest making a backup of your Firefox settings folder before installing Firefox 24. This article has tips on doing that: [[Back up and restore information in Firefox profiles]].
    Firefox 24 beta is available here: http://www.mozilla.org/en-US/firefox/beta/

  • I cannot watch my homemade videos on itunes or apple tv?

    I SYNCHRONIZED MY HOMEMADE VIDEOS TO ITUNES AND TRIED TO SHARE THEM ON APPLE TV, BUT I CANNOT WATCH THEM. A WINDOW APPEARS SAYING: AN ERROR OCCURED WHEN CARRYING THIS CONTENT. TRY AGAIN LATER.  WHAT HAPPENED? PLEASE HELP ME.

    Okay, unless anyone else has anything else to put in, <a href=http://depot.info.apple.com/ipod/">send in your iPod.</a>
    Please keep this as only a resource and if within a day nobody else has anything else to give you, fill out the request form.
    Make sure you:
    1. Have the date of purchase for your iPod
    2. Have it under warranty (1 year standard, 2 years on <a href="http://www.apple.com/support/products/applecareipod.html">AppleCare Protection Plan)
    3. Have a specific explanation of your problem.
    Hope this helps!
    rjl
    334

  • Why i cannot update my new apple tv 3g and i cannot watch you yube need help

    why i cannot update my new apple tv 3g and i cannot watch you yube, need help.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.

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