Cannot watch movies from amazon downloaded new flash

i have down loaded and uninstalled three times i still cannot get it to work or watch movies on amazon i have a 64 bit windows 7 laptop why is it doing this please help

Hello,
Just chiming in to say that I am experiencing the same issues. 
using Win 7, Firefox 19.0, Flash 11.6.602.168
Tried the DRM fix listed above,
Tried uninstalling Firefox and Flash, restarting Win 7, reinstalling Firefox and Flash
Tried reinstalling display and my NVidia drivers.
Still getting "Sorry we were unable to stream this video" message.
Also having problems on Chrome.
Some troubleshooting threads suggest to go to chrome://plugins and disable the chrome flash player.
When i disable the chrome flash player and try to play an amazon instant video, I get the "Sorry we were unable to stream this video" message.
When i disable the system flash player and try to play an amazon instant video, the video plays but 'stutters.'  The audio is fine, but the video alternately pauses and plays for a second or two over and over again.
AIV works just fine on my iPad.
For everyone viewing, please take 30 secs to create an account and let Adobe know that their product is causing problems for your Amazon service.
This needs to get fixed asap!
Thanks
V.

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