Cannot watch rented movie - Error 5103
I downloaded a movie to rent. It downloaded fine, but when I try to watch it, I get:
We could not complete your iTunes Store request. An unknown error occurred (5103).
I did some research and the last thing I could find (from over a year ago) is that this may be because my time is out of sync. But it's not; I auto-sync with an internet time source. And for the record, no, I wasn't trying to futz with the time so I'd have more days to watch it. Just to be safe, I manually re-synced.
The only peculiar thing is that I began downloading it shortly before midnight and finished after midnight.
I tried de-authorizing and re-authorizing my computer, but that didn't work.
Does anyone have any suggestions as to why this may be happening?
Thanks.
Figured it out.
This was the first time I had tried to watch a rented movie since upgrading to Windows 7.
The answer turned out to be disabling UAC. As soon as I did that and rebooted, the movie successfully started playing.
So just FYI if you have this problem in the future.
Similar Messages
-
Cannot play rented movies error 42110, cannot play rented movies error 42110
cannot play rented movies error 42110, cannot play rented movies error 42110
Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Cannot watch rented movie on iTouch
Just rented 'SuperBad' from Itunes. Downloaded fine but when i try to move it to iTouch error message pops up saying I cannot watch the movie on my iTouch.
Why would this be? This is why I rented it. To watch on my iTouch.
Thansk and I look forward to your replies.
B
iTouch 16GB 1.1.1
iTunes 7.6.0.29Welcome to the Apple Community.
Did you look in the video app. -
TS1368 cannot play rented movie. error 421100 given
PC will not play a rented movie. Error 42110 given and movie will download again and again. Thanks
Hey chuul3,
Thanks for the question. The following resource outlines the exact error message you are receiving, along with steps towards a resolution:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Thanks,
Matt M. -
Cannot watch rented movie on apple tv 1
I recently rented a movie from the iTunes store and downloaded it into my AppleTV (original version). Surprisingly, at the end of the download when I tried to watch the movie I got an alert message on the screen saying my AppleTV is not authorized to show the movie. Is there something I missed about the compatibility of the original AppleTV and iTunes Store rentals?
Try de/re authorising your computer.
-
Cannot watch rented movie - connection not HDCP
My Toshiba 32WLT68 LCD is HDCP compliant, but the Apple TV won't let me play the HD movie I spent hours downloading because it says the connection does not support HDCP. Could it be the cheap HDMI cable I'm using, or could there be some other issue?
The specs on Toshibas web site say its HD Ready, and it defines HD Ready as being "Concerns the ability of projectors to display high-definition pictures. To meet the HD ready standard the projector must have 720p horizontal lines of pixels, HDMI or DVI with HDCP and component".
I presume from this (and the fact that web sites selling my model of TV list it as supporting HDCP) that it does support HDCP. There is no mention of HDCP in the user manual though.
Do you think it's worth buying a different HDMI cable? Mine was a cheap one from ebay - but there are many people who claim that the quality of the HDMI cable doesn't make any difference. If I'm going to have to buy a new cable, I'd rather buy a new HDMI cable than a component cable - assuming that HDMI will work.
Message was edited by: bilbo_baggins
Message was edited by: bilbo_baggins -
cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????
There are instructions for starting it on this page : http://support.apple.com/kb/TS1567
-
Error 42110 appears and cannot watch a movie I pay for rental. I can see it is downloading, but as I click on it to watch it, the error appears and does not let me watch it.
what can I do to resolve it?Hello kmb_cb_lb
If you cannot get your rental to play, then report the issue to the iTunes Store to get it resolved or refunded.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
Why do i receive error -42110 when trying to watch rented movies
I've downloaded rented movies & have been charged by iTunes/Apple. However, receive error -42110 when attempt to watch rented movie.
Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Cannot Sync Rented Movies to Apple TV
I cannot sync rented movies to my Apple TV. I contacted Apple Support and they told me to update my Apple TV software (done), update my iTunes software (done) and reauthorize my computer (done). But it still won't work. It gives me the option to "move" the movie and it starts the syncing process but never finishes the process and never gives any type of error message as to why it does not complete the move. It just moves the movie back to the other side of the "move" screen. I have no problem syncing tv shows to my Apple TV. The Apple rep's response was that he recommended that I not purchase anymore rental movies. Isn't there something else I could try to fix it? Has anyone else encountered this? Thank you very much.
DO NOT, I repeat, DO NOT purchase rental movies in I-Tunes if you want to watch them on Apple TV. I rented "Batman Begins" in I-Tunes and Apple TV says it is "not authorized" to play it. I rented the "Darjeeling Trials", and Apple TV played the first few minutes - but when I paused it and came back to it, it said "this movie has expired" and even deleted the rental from I-Tunes for me - niiiice.
My Apple TV is brand new, latest model, 160GB, latest latest software (downloaded today) and I also have the latest lates (7.1.1) I-Tunes software. IF you download thru I-Tunes, RENTALS DO NOT WORK with this software.
Download direct to Apple TV instead (at least that works... ) -
ITunes won't let me watch rented movies!
I have Mac OS X 10.5.8, iTunes 10.6.3, Quicktime 7.5.5. iTunes message says I can't watch rented movies and recommended another QT version that I can't remember. What should I do? Note: in Systems Profiler, I have QT 7.5.5 in Apps and in Frameworks.
Apparently a lot of people have reading comprehension issues. I have the same problem as op except I use first generation appleTV. So for you slow people let me spell it out.
If you are trying to purchase movies on iTunes (this is the important part so pay attention) running on a computer that does not support HD you are NOT able to purchase HD movies. The message that pops up says you cannot purchase HD movies on a computer that does not support HD.
The question the OP was asking and I have this question also is why does it matter if the computer I am buying the movie on supports HD when the intent is not to play the movie on the computer in the first place. AppleTV does support HD and streams from itunes on the computer. -
I cannot view rented movies (purchased through itunes) on my iPad2 in-flight
I cannot view rented movies (purchased through itunes) with the Video app on my iPad2 while flying. On a hunch, I purchased in-flight wifi and only then could I watch my rentals. What gives? Any suggestions on how to avoid paying for in-flight wifi is appreciated.
I don't think that he waited a day. From the wording, I concluded that he waited only minutes (during take-off).
I recall seeing this issue before. Apparently there is an issue related to copyright protection with some movies. I stopped flying when I retired so I didn't pay too much attention to the problem. Perhaps a search of the forum will shed more light. -
I cannot watch a movie (2,04GB) on a DVD player. I load the movie on a DVD (4,6GB) in my computer.
Hi Blackamb3r,
My DVD is a sony. I have tried to watch a movie 2,03GB but I see a data error on my TV screen. I found out that the whole movie was not saved on a DVD disc 4,6GB in my computer.My DVD player suports AVI and DIVX in those the movie was downloaded.
Why a movie 2,03GB wasn't saved on the above DVD disc?. How can I save this downloaded movie by using windows explorer or DVD creation programme? -
When watching rented movie the picture keeps freezing, in about 30 seconds it plays again
when watching rented movie the picture keeps freezing, in about 30 seconds it plays again
I just started have this same/simmilar issue to. Was there a solution to the original question? I have 2 ATVs. One works without issue, the other... kicks me out repeatedly... to the point where the content will load for about 3 sec before kicking me all the way out. Tried all the trouble shooting options including: checking latest software update, reset, hard restart, and checking router download speed (over 50 Mbps on speedtest.net). Should mention this occurs most frequently when downloading Netflix content, but the same issue occurs downloading other content like PBS.
-
WATCHING RENTED MOVIES ON HOLIDAY.
I want to rent a movie in iTunes and watch it on a cruise ship in the area of Norway and the Arctic Circle.. I know iTunes can advise me, but has anyone any adverse experience of watching rented movies in areas other than where the movie was downloaded, which, in this case was the UK
The movie would be viewed on a imac2.
Thanks in anticipation..
Jim - West Riding.This may help
Watching RENTED movie on flight (i.e....: Apple Support Communities
Maybe you are looking for
-
What is the latest version of firefox?
I want to know what the latest version of firefox is and it seems impossible to find out. I do not want to know what version I have - I know I do not want to know how to install the latest updates - I know I just want to know what the current version
-
Execute a function module from sapportal without to create the users in R/3
I have a pdk application in sapportal. This pdk application will be execute for any sapportal users which don't have R/3 users. The problem is the follow.. in this pdk application there is a R/3 function module that must be execute, ¿how can i execut
-
Please connect your device Error when trying to download (sync) app from AppWorld
Hi, I need help. I have been using my BB8520Curver for a month already and was able to download apps in the appworld before but after I upgraded the Appworld in my device (to AppWorld version3?) I can't sync or download anything. im getting an error
-
How do I change my lost 4 diget mini code to get in?
I have not used my mini pad lately and forgot 4 diget code to get in What do I do?
-
I just discovered that 9 has (at last!) the layer mask button. However, whenever I create one it always comes up white....Can it come up as black? thanks...