Canon 5030 advanced printer drivers will not install on my hp dv6000 laptop

my company is trying to install their canon 5030 advanced printer drivers onto to dv6000 laptop so i can print at work and they will not install. there are no error messages it just won't install. i do not, cannot get a new laptop. i need to make this work. HELP
my os is xp sp2 with most recent updates installed.

You would probably get better luck with your question if you post this on the HP Notebook board as this board mainly deals with hp printers and the Notebook board will help with your HP Laptop.
Good Luck !
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Similar Messages

HP Deskjet 3920 advanced printer drivers will not install on my laptop

I can't share HP Deskjet 3920 with Win 7 64 bit cause can't install advanced printer drivers for x64 on Win XP, error message like: "need some drivers from Windows XP CD-ROM" - and can't find it there (need for sRGB.ICM file).
If I manually point this file, the install process loops endlessly.
Spoiler (Highlight to read)
Spoiler (Highlight to read)
Spoiler (Highlight to read)

Hi Yaugen,
Try these instructions. The main task is to get Windows XP and Win7 to share resources.
Step one: Windows 7 Homegroup must be setup
Printer sharing must be setup in the Homegroup settings, if one of the computers in the network is using Windows 7.
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click Network and Sharing Center.
5. Click Choose homegroup and sharing options
6. If the Homegroup is not setup, you need to set up your homegroup before continuing.
Step two: Set the Workgroup on each computer
Each computer on the network must be set to the same Workgroup. The workgroup name needs to be changed from the default to a new name.
Windows XP:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The default Workgroup is WORKGROUP.
4. The name of the Workgroup should be changed from the default.
5. In System Properties, click the Computer Name tab.
6. Click the Change button.
7. Enter the Workgroup name that is used by your entire network. If you are changing the Workgroup name, use the same name used in Windows 7.
8. Click OK.
9. You must restart your computer for the change to take effect.
Windows 7:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The Workgroup is listed in System Properties.
4. The default Workgroup is WORKGROUP.
5. The name of the Workgroup should be changed from the default.
6. Change your Workgroup in Windows 7 by clicking Change settings.
7. Click the Change button.
8. Enter a new Workgroup name that will be used by your entire network.
9. Click OK.
10. You must restart your computer for the change to take effect.
Step three: Setup a share account on each computer in the network
Create a common share account on each of the computers, including the computer that is sharing the printer to the rest of the network. This share account must have the same name and password on each computer.
If you decide to use an existing account that appears on each computer all ready, this existing account must be password protected. If you do not want to password protect your default login, create a new share login as described in the following steps.
Windows XP
1. Click Start
2. Click Control Panel
3. Click User Accounts
4. Click Create a new account.
5. Enter the same user account name created as the share account on the Windows 7 computer.
6. Click Next.
7. Under “Pick an account type”, select ‘Computer Administrator’.
Note: In Windows XP you must select Computer Administrator in order setup a printer.
8. After you new account is created, select it under ‘pick an account to change’.
9. Click Create a password
10. Enter the same password used when creating the share account on the Windows 7 computer, following the directions on the screen.
11. Click Create Password button.
12. Log off your current user account and log into the new share account to activate it.
13. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Windows 7
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click User Accounts
5. Click Manage another account
6. Click Create a new account
7. Select Standard User
Note: The account created should be created with the lowest security setting necessary. Creating the share account as an administrator is discouraged.
8. Enter a new user account name. Use a name that is easy to remember as the account used for sharing resources across your network. For example: ‘ShareAccount’
9. After your new account is created, select it under “Choose the account you would like to change”.
10. Click Create a Password
11. Enter a new password, following the directions on the screen.
12. Click Create Password button.
13. Close any remaining opened windows, making a note of the new account name and password as you will need to create identical accounts and passwords on the other computers on your network.
14. Log off your current user account and log into the new share account to activate it.
15. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Step Four: Share the printer to the network
The computer that has the printer attached and installed by USB must have the printer shared to the network.
Windows XP
1. Open the printers and faxes folder in Windows XP.
Note: A hand symbol under the icon for the printer indicates it is already shared to the network.
2. Right click on the printer to be shared to the network.
3. Left click on Sharing.
4. Click “If you understand the security risks but want to share printers without running the wizard, click here”.
5. Select “Just enable printer sharing”.
6. Click OK.
7. Select “Share this printer”.
8. If the Share name is acceptable, click OK.
9. If you want to change the Share name, enter a new name. Click OK.
Note: If the Share name entered is longer than 8 characters, you will get a warning that the printer will not be accessible from MS-Dos computers.
Step five: Install the appropriate software for your printer
Install the printer software on the other computers on the network that will need to access the shared printer. Install the correct driver for the printer model for each computer on the network. Not all printers will need to have a driver installed, only newer printers.
1. Check for available drivers – visit the HP website and download available drivers.
Note: Even if you have an install CD for your older HP product, there may be an updated driver for your printer.
2. Launch the driver setup by double-clicking on the downloaded driver.
3. If the driver install process requires you to attach the printer USB cable to continue, click cancel instead. This will roll back the install, but it will leave the driver files installed.
4. Select the USB connection type. Look for the checkbox labeled “Connect later – Do not connect to the printer now. I will connect it later”.
Note: You might have to select USB connection type before the checkbox is visible.
5. Complete the install without attaching the USB cable.
6. After the software is installed, delete any icons created on the desktop. They will not be linked to the shared printer and will only result in errors if used.
Step six: Install the shared printer.
Note: Computers that are not sharing a resource to the network may not show up by name when viewing the entire network.
Windows 7
1. Click Start.
2. Click on Computer.
3. In the lower left pane, click on Network.
4. Double click on the computer that is sharing the printer.
5. Enter the name of your share account as the “User name”.
6. Enter the same password created for the share account.
7. Check the box labeled Remember my credentials.
8. Click OK.
9. Right click on the printer, left click Open.
10. Windows will find the previously loaded driver for the printer and complete the install.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Windows 7 drivers will not install for Printsmart B209a

Ok, I have tried to solve this for the better part of 2 days on my own.. I have tried every solution I can find by google and forums..
In the device manger it show that my printer drivers are not installed, when i try to install them Windows tells me the drives are not digtally signed and I and not it's not sure they are committable with my printer.. When I tell it to go ahead and intestinal them it tries then tells me it can not due to one of the above..
I have uninstalled the drivers and reinstalled them so many times I have lost count.. I have used a uninstaller to make sure I got every little piece of the driver I can find..
Now when I try to install them, it hangs at about 89% and tells me it is waiting for a SPL response from the printer.. and that never happens.
So can someone please help me with these two problems..
Thanks in advance for your knowledge, time and effort..

Make sure that you run the correct OS bit version download for your computer. Do you have 64 bit or 32 bit win 7? did you install software by cd or online?
if it hangs at 89% , that means your firewall is limiting the installation.
what is the brand of your anti-virus software?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

I tunes update will not install latest version on my laptop

Itunes update will not install latest version on my laptop?! Pops up as an error has occured whilst trying to install!

Hello ellieb7,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best of luck,
Mario

Adobe Pdf Converter Print Driver Will not install

Acrobat V9.0
Vista Utimate Service Pack 1
I have not been able to print to the PDF Printer. I get the following error when I select the PDF printer.
"The 'Adobe PDF Converter' printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?"
When I say yes and select version 8.5.0.0 printer since it is the latest version. I get a Add Printer Driver Wizard window that says. "Unable to install adobe pdf converter, Type 3 - User Mode, x86 driver. Access is denied.
I went through all the recommended steps on the web site listed below with no success.
Thanks in advance for you help.!!!!!!!!!!!!!!
Jim
Solution 1: Use a supported installation.
The following are unsupported installations, and the supported solutions:
If you install Acrobat (Professional or Standard) on a 64-bit operating system, then you may
see this error. Please update Acrobat to version 8.1 or later. You can update from within
Acrobat via the help pull-down menu, or download the updater from the following location:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows.
If you install Acrobat to a shared network disk instead of a local hard disk, then the Adobe PDF
printer is not installed. Install Acrobat on a local hard disk.
TechNote Details
PRODUCTS AFFECTED:
DID THIS RESOLVE
YOUR PROBLEM?
Yes
No
300 characters
Acrobat Professional
Acrobat Standard
Acrobat 3D
TechNote
Home / Support /
Your account o Y Contact United States (Change)
Home Solutions Products Support Communities
Company Downloads Store
Error "Warning 20225..." or no Adobe PDF printer appears (Acrobat 8.0 and Acrobat 3D 8.0 on Windows)
http://kb.adobe.com/selfservice/viewContent.do?externalId=333221&sliceId=1[10/4/2008 2:04:17 PM]
If you install Acrobat to a directory with a path that contains extended ASCII or double-byte
characters, then English installations will display the error message. Install to a path that does
not contain extended ASCII or double-byte characters.
Solution 2: Ensure that the Print Spooler process is running and set to
Automatic, and then repair Acrobat.
1. Select Start > Settings > Control Panel.
2. Double-click Administrative Tools and then double-click Services.
3. Locate the service Print Spooler.
4. If the Startup Type is not Automatic, then set it to Automatic:
a. Right-click the Print Spooler.
b. Choose Properties.
c. Choose the General tab.
d. Choose Automatic in the Startup Type menu.
e. Click OK.
5. If the Print Spooler service is not running, then start it.
a. Right-click the Print Spooler line.
b. Select Start from the menu.
6. Start Acrobat, and choose Help > Detect And Repair.
Solution 3: Ensure that the Print Spooler process has no additional
dependencies.
Only the Remote Procedure Call dependency is required for Print Spooler to operate.
Additional Services can attach to the process but will interfere with restarting the service.
If the Print Spooler process has additional dependencies, then please refer to the steps
below.
To remove all services listed under "This service depends on the following system
components":
1. Choose Start > Settings > Control Panel.
2. Double-click Administrative Tools and then double-click Services.
3. Right-click Print Spooler and choose Properties.
4. Click the Dependencies tab.
5. Record services under "This service depends on the following system components" and click
OK.
Imporatnt: Remote Procedure Call is a system service and should not be removed.
6. Temporarily remove associated programs for the listed services.
7. Contact the service vendor for removal information if removal of associated software does
not remove the service.
8. Start Acrobat, and choose Help > Detect And Repair.
To disable all services listed under "The following system components depend on this
service":
1. Choose Start > Set

I am having similar problems. After years of successful use, about a year ago, my printer (Epson stylus Photo R300) stopped working. After much investigation, it appears my computer no longer recognizes my printer. I've followed resets, safe boots, uninstalls, reinstalls, etc. This happened so long ago, I don't recall what I was doing when it happened. I'm figuring it happened shortly after a Software Update... So far none of the fixes recommended to me have solved the problem. I've been using Epson customer support, but they've stopped responding. None of their suggestions have seemed to work either.

Printer drivers will not download

I have an HP Pavilion dv6 2113 sa laptop running W7 Premium 64 bit & a HP Photosmart Premium c309g-m all in one printer. They are connected by a USB cable. (too many problems running a wireless system).
I can not reload the printer drivers.
Printer function always runs perfectly but very occassionally I use the scanner & that nearly always causes problems. Tried to scan a document but could not do it by selecting 'Computer' on printer window so used a memory stick but it saved the letter as a JPEG file not a PDF. Strange! I could not change the setting to PDF. Then got a message telling me that the printer drivers were not functioning. Went online, followed good advice to uninstall the printer software & reinstall. I have tried this about 3 times using my CD (V14.1) & 3 times downloading the software (v14.1) from HP website but it always gets stuck at the last section. The NEXT box on the CONNECT YOUR DEVICE NOW is always greyed out so I can not complete the process.
After uninstalling the software the printer does not appear in the START>DEVICES & PRINTERS. After installing it as far as it will go, I can see or can add my printer in this area. In fact, the last time I tried, 2 printer descriptions were there: c309g-m & c309g-m BT. Not sure what the BT refers to.
The loss of printer drivers has happened several times since I bought it & is always problamatic trying to sort it out, but this time it will just not respond. Any ideas would be most welcome. PS I am reasonably savvy with my computer but not that technical so please keep replies simple. Thank you.

Update... After I posted the above question, I read here in another thread about somebody else having this problem and being instructed by a Brother support person to do a hard reboot of the computer right after the message appears from Apple that it "Can't install the software for [insert name of printer] because it is not currently available on the Software Update server."
I just tried this with the HP printer and, lo and behold, the printer appeared as installed after the reboot. I have also tested the printer and the Macbook does, indeed, print to it. I have no idea why this trick worked, but I thought I should pass it on to others. Now, I will try the same trick with the Brother printer and, hopefully, it will also install. Since the Brother is a combination printer/ fax/ scanner we shall see if the hard boot trick gets all of these features to work equally.
But I still don't understand why Apple itself is not posting this fix as a temporary solution to what obviously is a bug in Mountain Lion. Customers should not have to be relegated to looking on Apple Community boards like this to resolve software problems that Apple created and should be acknowledging it is aware of, is working on resolving and, in the meantime, has a workaround to suggest.

Error code 31, Drivers will not install correctly

I am using the following NI PXI cards in a Chroma chassis:
8360
5112 or a 5114
7352 (I think)
I have a Toshiba laptop, Satellite L305D-S5934 running Vista, on which I am trying to install the driver package. Everything installs fine, with no errors. When I plug in the expresscard, turn on the chassis, and then boot the computer, the 8360 installs and is recognized in Device Manager and in MAX. The other two cards will not install. I get an error code 31 in device manager on the PCI-PCI/PXI bridge stating that Windows cannot load the driver.
I have another Toshiba laptop, Satellite L305D-S5895, which specs out about the same, also running Vista, which runs with no problems at all with the same card, cable, and chassis. Any previous experience with this issue? Thanks in advance for any timely help you can offer, and I'll gladly supply you folks with as much info as I can. Attached is a screen shot of the device manager with the flag and the error message.
-Kyle Jackson
Attachments:
DevMgr.jpg ‏141 KB

Hey Kyle,
It seems like the ExpressCard isn't working properly, based on what you've told me. You say that the ExpressCard shows up properly in Device Manager after installation, but based on that screenshot it looks like it isn't showing up correctly. Is there an NI-MXI entry in device manager after you install? Take a look at this : Developer Zone : What Laptops Have Been Tested with NI's ExpressCard-MXI for PXI and PXI Express?
In looking at this article, I don't see either of the two laptops you mentioned as ones we've tested or have had customer's test. That being said, there might be an issue with the S5934 and not with the S5895. I looked into it a bit more, and the two laptops have completely different chipsets, so it's reasonable to say that one laptop might work and one might not. There are a couple things you'll want to do to try and fix this:
First, make sure you have the most up-to-date BIOS for the S5934. If you still encounter errors, you might want to sign up for the beta program of the NI MXI Express Bios Compatibility Software, which might be able to solve any BIOS incompatibility problems. You can sign up at www.ni.com/beta for that software.
Justin E
National Instruments R&D

Print driver will not install

I am hoping someone can help me (new to these discussions)
I have a mac pro and I accidentally deleted my printer. I downloaded a new driver however it will not install. It unstuffed... I get the install screen but when I click on it, it does not run. It actually asked me what app I would like to choose to run it.
I have no clue what to do now. I have never had this happen Can anyone help me?
Thanks

I am having similar problems. After years of successful use, about a year ago, my printer (Epson stylus Photo R300) stopped working. After much investigation, it appears my computer no longer recognizes my printer. I've followed resets, safe boots, uninstalls, reinstalls, etc. This happened so long ago, I don't recall what I was doing when it happened. I'm figuring it happened shortly after a Software Update... So far none of the fixes recommended to me have solved the problem. I've been using Epson customer support, but they've stopped responding. None of their suggestions have seemed to work either.

Drivers will not install from original disk

Ok, so i have a early 2008 MBP, which i just installed Boot Camp on. After a tedious install of windows, I got it to work, now to have the drivers get messed up. What happens is it will start installing the Drivers and then usually (it stops at different times) will get to the audio drivers before it just spins the disk for about a second then stops, then spins it again, and repeats this process infinitely or until I turn off the computer. The disk will not eject, and boot camp install will not end. Can you help me get past this, because I really would love to finish the install! As i said the farthest it has ever gotten is the Audio drivers which is where it usually stops but sometimes it will stop earlier than that, but Audio is the most problematic because it has never been able to go past that.

Manish, thanks for your help.
Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing. -John Spade

Ipod Touch ( 2nd Gen ) Drivers will not install on my computer! HELP!

We are trying to dump my 2nd generation Ipod and reload everything in it so that I can give it to my son to use- But the drivers are NOT installing in my computer, any ideas why?

What do you mean?
See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Printer CD will not install software and drivers

Laptop: Acer Aspire 3690 series
Model: BL50
OS: Windows Vista SP2 Home Basic (32 bit)
Printer: HP Desktop F4100 series
*To my knowledge both laptop and printer are old models, with the laptop being as old as 7 years.
Short Story: After formatting my laptop and reinstalling the OS, the CD won't install the drivers from the disc so the printer would work correctly on my computer. It always results in an error.
Long Story: My Windows Vista laptop had an issue. There was a problem with the OS that kept mysteriously eating up space of the computer hard drive. It was so bad that the computer kept reporting it had 0 bytes of free space left on the hard drive. I always had to find free up space somehow because the printer won't print without free space. I couldn't even use my superiorly better computer because the printer only works with Windows 2000, XP and Vista, it doesn't work with Windows 7 (I tried). One day I decided I had enough of it and reinstalled the OS of the laptop. I used DriverMax and exported all of the drivers from my laptop to my flash drive since I don't remember my laptop coming with a driver disc. Everything went smooth and my laptop was operating like new except for one issue: No matter how many times I tried, I could not install the printer drivers from the printer disc onto the computer.
When the disc is installing the drivers and software, this would show:
and then this error:
I wasn't sure if I there was a model number on the printer or not but here is a photo of it:
Getting help from the HP Support forum seems to be my only option so hopefully I can find a solution here. Thank you to anyone in advance who can help me resolve this I would really like to get this fix as I not too long ago bought several cartridges for this printer to last a while, and there's not much money to buy a printer OR another computer.
This question was solved.
View Solution.

Greg-HP
Welcome to the HP Community Forum.
The printer software for your OS may be available for download from the printer's Support pages.
Install Full Feature Software – Printer
Should it be available, be sure you do save a copy of the software, the manuals, and whatever else you find that you find of interest. One never knows when these vintage items might disappear. Smiling.
Click the Kudos Thumbs-Up to show you appreciate the help.
Click Accept as Solution when the Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

ScanGear MX700 Drivers will not install on new iMac

I am new to Mac, so I'm not sure if I am missing a step. Using the install disk that came with my new Canon MX700 I installed the scanner drivers in the series:
ScanGear MX700 series 1370.mpkg
IJ Scanner Selector 220.pkg
ScanGear MX700 series 1370.pkg
ScanGear MX700 series Network 1370.pkg
After I load each package, I allow the computer to restart to complete installation as suggested after each download.
I've turned the printer off and on (using USB to connect to iMac). When I attempt to scan using the menu on the Canon, a window pops up: "Scanner is not selected. Click [Scanner Selection] to select scanner. Scanner driver will be closed." When I select "Scanner Selection" another window opens called "Canon IJ Network Scanner Selector" but there is nothing in the Network Device List to select. Under TWAIN Data Source Name is "Canon MX700 series Network", but there is nothing with a MAC Address. I am unable to select anything and that is as far as I've gotten.
HELP!

If you are using the control panel on the MX700 to scan, then after you press the SCAN button, you are prompted to select the connection method > Local (USB) or 'LAN Connected'. Based on the message you are getting, and since you have the MX700 connected via USB, I would guess that you are selecting 'LAN..'. If at this stage you use the arrow up or down key to select 'Local', then I believe you will not get the message.
If you are scanning from your iMac, rather than using the MX700 Control Panel, then you do not need to configure the IJ Network scanner since you have the MX700 connected via USB.
You should be able to open an application like Image Capture to check the USB connection. If a message stating that 'No Image Capture device is connected', then click on 'Devices' and then 'Browse Devices'. The 'Image Capture Device Browser' should appear showing the MX700 under TWAIN Data Sources. If you select this entry it should show it as connected. If it doesn't show it as connected, then you could have a problem with the USB cable. A previous post had a Canon user capable of printing but they were unable to scan and the included USB was the fault.
If the connection is okay you should be able to scan using the Image Capture application. After the prescan is performed, you must select a portion of the displayed image using your mouse by dragging from one corner to the opposite corner. Now the SCAN button will be available.
Note also that you can use the Preview application to scan.
HTH
PaHu

C6180 All In One Photosmart. Software and drivers will not install on Windows 8.

C6180 All In One Photosmart
on
Windows 8 64bit
Acer Aspire V5-552PG
AMD A10- 5757M
Radeon HD 8750M dedicated
Software and drivers package will only unpack but not install.
When the unpacking bar reaches the end, it disapears without any following actions.
I have of course tried it over again many times, and I have deleted the download and redownloaded it again but the same happens every time.
Any idea on how to solve this?
Sincerly
FLFO

HI FLFO:
I have done some research on your post. I have found a document with steps to help resolve the stall you're experiencing during your printer installation.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCategory&cc=us&dlc=en&lc...
Happytohelp01
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Printer software will not install

I have recently upgraded to Mountain Lion and use a Canon iP4950 printer. Some of the options had disappeared, such as the quality and media, although it would print. In trying to find where, or how to get to the options, I have obviously done something as the printer has 'vanished' and will not recognise the software so I downloaded the update for the printer from the Apple website and now get a message saying that the installation was successful - but still it won't recognise the software and I am getting a message saying "can't install the software for the Canon iP4900 series because it is not currently available from the Software Update server:.
Can anybody help please?

Problem solved by restarting the machine! Hope this helps

HP Envy 110e printer (D411a) will not install with me using Windows 8 Consumer Preview. I need help

Just pick up the new HP Envy D411a printer, i set up with my wi-fi and all was going well until i put the disk in my PC . Just to find out that my NEW printer will not work with the Windows 8 Consumer Preview . I need help with this or until UP update the new printer to work with Windows 8, which will be on the market soon. Can some one please HELP ME

Available now is print and scan capability that HP worked with Microsoft to include into Windows 8.
The Printer Install Wizard can provide you additional information:
http://h30434.www3.hp.com/t5/Windows-8-Consumer-Preview/How-to-Get-Your-Inkjet-Printer-Working-with-...
If I have helped you solve your issue please mark it as solved .....
(I am an HP employee)

Canon 5030 advanced printer drivers will not install on my hp dv6000 laptop

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