Canon 5D Mark II Export Issues

So, I shot some footage on the 5D and have edited them together. Every time I try to export the footage it always turns out choppy or lags. It's not as smooth as the original footage even though I set the export settings to 30 fps as is native to the footage.
The video is going to end up on the web, but I need the video to remain as high quality as possible so my web guy can have as much freedom as possible in manipulating the video when i get it to him. He has a PC, so however I export it...it has to be PC compatible.
Does anyone have any idea how I ought to export the file? What settings I ought to use? I have FCP 6, Quicktime Pro, Compressor if that helps at all.

Shane - I know this was posted a while back, but I wanted to ask you more on the practice of converting H.264 5DM2 files to ProRes422. It seems wasteful (or inefficient) to take a file that is so compressed (and I think 4:2:0) and create a new one that is roughly 4x larger in 4:2:2. I've compared the resulting file to the original, and of course it is not as good as the original, slightly more compressed looking, although I understand it is much less compressed. I get that the ProRes422 file will hold up better in Color or even within a FCP sequence when Color Correction filter is applied, but what if you're working on a less robust system like a Macbook Pro / external FW drive? Large (gigantic) ProRes files are difficult to move quickly and often too much for non-RAID editing when it comes to multiple streams. Do you ever convert the 5DM2 files to XDCAM or something other than ProRes? Have you found a solid alternative to ProRes422. I think there are a lot of editors that would appreciate your take, and consider that not everybody has the latest version of Compressor (ProRes LT). Thanks, -s

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Low quality export for stop motion animation stills from Canon 5D Mark ii

Thank you very much beforehand to anyone who is willing to look through this issue, it's been a long and frustrating process so far...
I am attempting to put together a stop motion animation in Final Cut Express but my exports are always either low quality, or medium quality and stretched. I am shooting on a Canon 5D Mark ii set to take pictures at 21M 5616x3744 [999] (though I'm not entirely sure what the 21M or 999 mean).
When I first assembled my stills (unedited or altered in any way) and exported, it looked like this:
A relatively drastic loss in colour and quality. This was achieved exporting through quicktime conversion using the following settings:
Compression Type: H.264
Compressor Quality: Best
Size: 1920x1080 HD
Preserve aspect ratio using: Crop
Deinterlace source video: unchecked
Unhappy with the result, I went through hours of testing and researching which only yielded a result after I discovered the control-Q Easy Setup menu. I tried setting up as an apple intermediate codec using HDV-Apple Intermediate Codec 1080i60 at 29.97 fps. I kept the export settings the same as above, but knowing that I was now working with a canvas that keeps to the 16:9 proportions, I tried cropping one of my stills in photoshop to fit that 16:9 ratio.
I then imported my 16:9 cropped still and an unedited JPEG version from my camera and exported the resulting 10 second video. The result was better quality, but still noticeably degraded from the original stills. More importantly, both the cropped 16:9 and the unedited JPEG were stretched out of proportion as seen below (16:9 version):
Of course I forgot to note the original settings on Easy Setup so I can't figure out how to get back to the original lower quality, yet undistorted image (not that I want to do that). I tried numerous different sizes for the export including changing the Crop (when necessary) setting to letterbox. Nothing worked.
The canvas, however, immediately looked 100% better after switching the Easy Setup to HDV-Apple Intermediate Codec 1080i60 at 29.97 fps. It held the improved quality without distorting the image:
I'm not sure if there's any hope of having a great image quality, but at very least I would like to be able to export at the decent quality of the second screenshot without the stretching and cropping.
I need to have this resolved ASAP for work, I've already wasted too much time here. Any help is so appreciated, I'll be active in providing whatever additional information that I can to responders, though please keep in mind that I'm relatively new to all this, I don't know where to find everything

I've decided just to try to get back to the export that I showed in the first screenshot. That result came before I started tampering with the Easy Setup. Like I said, when I changed the setup the canvas quality improved drastically and the dimensions seemed to fit much better, but the export was vertically stretched and cropped. I just reset my FCE settings and it turns out the default setup is DV-NTSC, but it's giving me a terrible quality still...
I just want to get back to that second screenshot's quality.. Could someone suggest what I should switch the easy setup to for importing stills from my Canon 5D Mark ii to yield the right results?

Exporting Canon 5D Mark ii footage..

I'm fairly new to final cut, im running a Mac Pro, 2 X 3 Ghz processor, 10GB memory, 10.6.2 snow leopard... and i still find myself having to render at every edit in the timeline, and now im having trouble figuring out how to export correctly to get the highest possible quality on youtube and/or vimeo
here's what i have done and researched so far:
i took my original canon 5d footage into MPEG streamclip and converted the files into Apple ProRes 422 (LT) at 30fp, i then created a custom setup in final cut 7 with the following presets:
SEQUENCE PRESET: Canon 5D Mark ii footage (duplicated an Apple ProRes 422 (LT) 1920X1080 30p 44.1ghz audio)
CAPTURE PRESET: DVCPRO HD 1080p30 48kHz (i won't be capturing in fcp since i've been using MPEG streamclip
DEVICE CONTROL PRESET: FIREWIRE NTSC
VIDEO PLAYBACK: (sometimes i have this set at Digital Cinema Desktop Preview - Full Screen so that i can take advantage of my other monitor, but it tends to drop frames faster in playback, so i usually have it set to "none")
AUDIO PLAYBACK: Default
now my question is, how do i correctly export this? i tried a couple different ways, some had skipped frames... others the audio was off... another setting made the colors way too contrasty after exporting...
also how can i solve this "rendering" issue... did i make a mistake in the beginning in setting up the timeline (btw , the sequence matches the same settings as the footage... ) i'm also playing back at "safe RT, medium quality, half frame rate..." not sure if that matters..
so yeah, my two main questions are, correct export for this file, and any help with render issues?
thank you..

oops.sorry...
here is a link to what i uploaded using Quicktime X directly to youtube..
http://www.youtube.com/watch?v=a3q19YDSdWE
it doesn't look as good as i think it could...and it has a HQ option instead of HD? i don't have quicktime pro so i couldn't export with exact settings, just directly to youtube... how can i export w/ final cut .. when i export using quicktime conversion and using Apple Pro Res, it ends up being a 1.34gb file and its only 1 minute... would i then need to compress it?
and yes i need to get rid of all the layers i have in the timeline.. maybe that might help but it was giving me the rendering "RED" color even in the beginning when i had 1 layer..
i changed audio to 44.1 because i read it somewhere online i believe it was under phillip bloom.. suggesting to change from 48 to 44.1 for all canon 5d footage.. ? im not sure why though..

Another Canon 5D Mark II Issue

I have the new Canon 5D Mark II. When I connect the camera to my Mac Pro, the disc image of the CF card does not appear on the desktop or in the finder. Aperture does find the card, and launches, so I can import the images into Aperture, and then export them to another folder for processing. I still haven't figured out how to access videos on the card, however.
Does the OS need to be updated to allow the Mac to recognize the CF card in the new camera? Or is there something else wrong (e.g. bad card)? Is the workaround above the best thing available at this time? How can I access the videos shot by the Mark II?

I knew Apple had released the 50D RAW update but I didn't know (nor check) that they've released the 5D Mk2 RAW update. I assume you shot RAW as JPEG's should load fine no matter what camera. If you do shoot RAW and the 5D Mk2 is not supported as yet, you will need to import into Adobe DNGtoRAW converter (if this supports the 5D Mk2 as yet) and convert to DNG. Then import the DNG's into Aperture.
Apple appear to be getting closer to Adobe at RAW support for newer / popular cameras (and Canon/Nikon esp.) but there is still (typically) a sizeable lag between camera availability and RAW support in Aperture.

Canon 5d Mark III and Lightroom 4.3 tethered shooting issues.

I bought a new Canon 5d Mark III and upgraded my lightroom to 4.3. I have been having issues shooting tehtered. I'll shoot and get some frames coming in and when I start plugging away the program bar will spin and I'll only get a few grey frames and it just kind of freezes. I don't know what to do.

LR4.3 was supposed to improve Lightroom's built-in tethering, but in my experience it still has some reliability problems - especialy in recovering from broken connections (not just unplugging USB but also if the camera loses power by sleeping or when changing a memory card).
Sorry if some of this is basic info, but I'd recommend you try a different USB cable - the cable end that connects to the camera is easilly damaged in a way that makes a connection possible, but unstable (I strongly recommend finding a cable with a 90 degree downward bend at the camera plug). Also, we often have to send a camera body in to have the USB port serviced. Canon has begun to provide a small rubber boot to reinforce the USB connection at the port, but they won't sell the part outside of a repair service. Be sure to use some kind of stress-relief for the cable at the camera. Tethertools sells one, but I've made mine DIY with a little string and a small binder clip... nearly free. Finally, be sure your cable is less than about 15 feet. If you need to go longer, I've successfully tethered with two cheap powered repeaters from Monoprice, but no single link should be over 15 feet.
Oh yeah, also set your camera to not sleep for a long time.
Beyond all that, is using EOS Utility for capture and LR Auto-import a viable option for you? It works very well for me. I use the Apple "Image Capture" app to tell my system to launch EOS Utility whenever the camera is connected - and set EOS Utility to launch into remote capture/camera control mode. It's very stable and recovers from disconnects or camera power loss and the remote camera control/live view can be pretty handy.
Another plus is that if you do need to disconnect USB and shoot to card, you can just copy new images from the card to your watched folder and they are imported to Lightroom with the same settings and location.
The only downsides for me is that there is no way to have a crop apply to new images using auto import -- and I have to re-save my develop preset each time I make a change. Using the "Same as Previous" option under develop settings in native tethering is so great for this and I'd love to see a similar option added to auto import.
Hope this helps.
-Andy

Having issues opening raw files from Canon 5D Mark iii in Photoshop CS5

I cannot open RAW files from a Canon 5D Mark III in Photoshop CS5. I get an error saying "
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information."
Documentation seems to be no help.
Any ideas?

You can download the updates manually and try to install them Adobe - Photoshop : For Macintosh
If you can not get CS5 updated you may want to consider Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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1 (800) 833-6687Adobe Systems, Customer service

Lightroom 3, CS5 & Canon 5D Mark III Issues

I have read the product support and am I right in understanding the you need camera raw 7 to import RAW files into Lightroom with the Canon 5D Mark III? And that this is not supported with CS5? I am unable to import RAW files into Lightroom 3. I use a Mac OSX platform. Please help...

You need ACR 7.1 or LR 4.1 to open 5D M3 raws...either that or download the free DNG Converter 7.1 and convert to DNG so LR 3.x will read them.

Canon 5D mark ii drops connection after 10 seconds with ALL software (Apple, Canon, Helicon, OnOne,etc...)

I am using a Canon 5d Mark II and im trying to get LiveView to work on the screen. Since EOS utility doesnt work for Lioni have found alternatives. My #1 pick is OnOne software which allows me to connect camera to Mac via usb. The mac then broadcasts the LiveView to any connected wifi iOS devices. I have done this before on a MacBook Pro running Lion with no problems. On my iMac however, it will not work at all. I can see the LiveView for about 10 seconds before the image freezes, usually followed by the software freezing or returning an error. This problem occurs even in Image Capture when transfering files directly from the camera. If I use a USB reader there are no issues.
So, there is clearly a problem with the USB drivers or protocols that handle the connection to my Camera. IM IN NEED OF MAJOR HELP so any suggestion will be greatly appreciated and I am willing to try anything. Thanks!

I've decided just to try to get back to the export that I showed in the first screenshot. That result came before I started tampering with the Easy Setup. Like I said, when I changed the setup the canvas quality improved drastically and the dimensions seemed to fit much better, but the export was vertically stretched and cropped. I just reset my FCE settings and it turns out the default setup is DV-NTSC, but it's giving me a terrible quality still...
I just want to get back to that second screenshot's quality.. Could someone suggest what I should switch the easy setup to for importing stills from my Canon 5D Mark ii to yield the right results?

HELP! CANON 5D MARK III TO FCP 7- WHAT IS CORRECT COMPRESSION? LINES THROUGH VIDEO-HELP!

Hi there, so Ive just upgraded from the T2i to Canon 5D Mark III and this is the first time I'm importing footage to final cut. I have FCP 7 (Mac computer) and my video files are 1920x1080, h264 codec shot at 30 fps (29.97). Previously, when importing from the T2i, I used MPEG Streamclip to convert my video files to Apple Prores 422, and then import those compressed files into FCP 7, with field dominance being UPPER, pixels SQUARE. I never had an issue of quality loss or lines through my viewer and canvas using these settings. However, after attempting to do the same with my footage from the Mark III, I got lines through my footage. After researching a bit, I was convinced that the way to eliminate the problem was to download the 5DTORGB app for $50. This has not fixed my problem! Have tried multiple combinations of different field dominance settings and nothing is working. Is this an interlacing problem? I attempted to catch a screenshot but everytime I pause the video or take a shot, the lines do not show...I do not know what is going on! My original mov files are fine, it is only once I convert and import to final cut that they get these little lines... I am desperate for answers, please someone help!!!

Still no change....However, I did export a trial and the vid looks fine, no lines. I guess fcp is just being a little *****! It is just really frustrating me to have to work with these lines going through my clips, even if they do not appear in my exported file....I feel that there must be some hidden issue with my sequence settings....Could you possibly provide a screenshot of the appropriate sequence settings you would use to match a 1920x1080 file with 29.97 fps (already converted from h264 to apple prores 422 thru 5DTORGB) ? I know that usually it is fine to import the newly compressed prores files, and then set sequence to match clips, but since I'm having issues, maybe setting the sequence directly would help?
This is what my sequence settings look like right now, after being matched to my prores clip....
I am concerned because it shows Aspect ratio as HDTV 1080i (16:9) though you have told me my clips from the 5D should be progressive (so shouldnt it be 1080p not 1080i??) Being that there is not option in frame size for 1080p, i tried selecting the "Custom (16:9)" option, but it will not allow it...Just sets it back to 1080i......Any thoughts?

Working with footage from Canon 5D Mark ii

Hi
I have recently started working with video taken on a Canon 5D Mark ii.
Should I always convert all my footage into Apple Pro Res 422 (HQ) when I want to edit HD 1920x1080 footage?
Also I have just finished a project not knowing that this might have to be done, and when I added colour correction the exported quick time conversion looked terrible.
Is there any way to save this edit, or should I just convert the origional footage and start again?!
Thanks

This is a topic that gets discussed a lot, and i'm curious if anyone has any more insight into it. From what i understand, ProRes HQ is 10-bit codec, while normal ProRes is 8-bit. The footage coming off of your h.264 camera is in 8-bit space, so if you encode it to 10-bit, you're just getting filling in a bunch of extra space. it's like building a 3-car garage for your motorcycle.
One of the reasons the files get so much larger going from H.264 to APR is that H.264 is an inter-frame codec, meaning that it uses information from more than one frame and evaluates the changes from frame to frame to calculate what any individual frame should look like. This means you don't need to store as much raw data for each frame, but it's more processing intensive to calculate the image from what's there. Final cut doesn't like to do this kind of calculation, at least in its current incarnation. So you convert it to APR 422, which is an Intra-frame codec, which stores all of the information for each frame individually in one place, even if it's a relatively unchanging shot. this means a lot more raw data, but it also means final cut can just look in one place for each frame and not have to figure out how to build it out of the surrounding frames. larger files, but easier on the program.
premiere is supposedly kicking *** right now with dealing with this kind of stuff. and they are integrating h.264 specific chipsets in some of the newer computers, so it may become less of an issue in the future. from what i understand anyway.
anyway. if anyone has any other shades of clarification about what's going on with the technical sides of that stuff, i'm trying to get more clear myself.

I have a new canon d7 mark ii and I can not get the raw picture to download in lightroom 6. Lightroom says it does not recognize the raw format. Is there a solution?

Lightroom 6 will not open raw files from my new canon d7 mark II camera. The program says "The files are not recognized by the raw format supported in Lightroom. The Lightroom 6 is up to date. Is there a quick fix to this issue?

hamilton223 wrote:
Is there a quick fix to this issue?
Yeah - to learn to use the site search function:
https://forums.adobe.com/search.jspa?q=7D+Mk+II&place=%2Fplaces%2F1383621&depth=ALL

Camera Raw 7 does not recognize Canon 5D Mark III RAW files

Hello,
I have Adobe Creative Cloud installed and I use Adobe Photoshop CS6 with Camera Raw 7. Photoshop nur Bridge CS6 do not recognize the RAW files from the Canon 5D Mark III, though it says on the Adobe support site that the camera is supported since Camera Raw 6.7
When I try to open the .cr2-File I get the message "Photoshop cannot open the file".
I use Win7 (64 Bit).
Any help?
Thanks in advance,
Robert

Hi Robert,
Its a known issue as the PS CS 6 was launched with ACR 7 however the support in Photoshop CS 6 would come with ACR 7.1 update which will be live soon.
You are completely right in saying that Canon 5D Mark III was supported in ACR 6.7 but it was only intended for >PS CS 5 & 5.1.
In the meanwhile if you want you can download the RC version of ACR 7.1 from labs.adobe.com.
Thanks
Mandhir

HELP...CS4 Canon 5d Mark II camera raw

I hope someone can help me. On Friday I purchased the Canon 5d mark ii because my 1ds mii died and had to go in for repair. I was in the middle of a professional shoot. Now I cannot open the camera raw files in CS4 or Bridge, they do open in Lightroom 2 however, I cannot get them to open in CS4 can any one help with this issue? Please!!!

Sorry....after much frustration I found the download for the camera raw plug-in 5.5 all is good!

Canon 5D Mark II, Photoshop CS3 and Lightroom 2.4

All,
I know that this has to have been answered elsewhere, but I have not found what I'm looking for.
I have purchased a new Canon 5D Mark II camera which will arrive Wednesday. As far as software on my Mac Pro, I have Adobe Creative Suite 3 Design Premium, which includes (obviously) Photoshop CS3. I am also running Lightroom 2.4. I am under the understanding that in order to open RAW files from the 5D Mark II, you need to have Adobe Camera Raw 5.X, which is not supported by Photoshop CS3. I also understand that Lightroom 2.4 CAN open the 5D Mark II RAW files. First off, are both of my statements to this point accurate? If so, can I use Lightroom to open the RAW files, do whatever adjusting I would like in Lightroom, then export the modified file (in TIFF, for example) to Photoshop CS3, and go on my way? Or will this not work?
If the answer is no, what are my options for using the software that I have with my Canon 5D Mark II? Am I REQUIRED, now, to upgrade to Photoshop CS4? If so, can I buy the CS4 Upgrade for Design Premium, if my CS3 Design Premium is the Education version?
Thanks for any help on this...I'm hoping to avoid spending any more money than I need to in software just to be able to process images from my new camera. I'm sure I could always use the Canon supplied software to open the RAW files, but I'd prefer to do so in the Adobe family of programs.

cabasner,
I upgraded to CS4 when I got my 5D2, and I can't stress enough how much better CS4 is. It's worth the upgrade even if you didn't get the 5D2. It's more stable that CS3, and ACR is insanely better (as is the Bridge... that's actually usable now!). ACR in CS4 has Adjustment brushes for Exposure... that's right, touch-up areas in ACR and it's totally non-destructive. Vibrance has been added also. In PS, your Dodge & Burn tools have a totally new algorithm which works so much better it's nuts. You even have a Legacy checkbox to see the difference. With the insane amount of image data in the 5D2, those tools work very well. You also have OpenGL support in CS4 now, which means you can view the image at any percentage and it looks like 25/50/75/100. And since your graphics card is now used, Photoshop CS4 is FASTER. And with the Clone Tool you can see what will be put down on the image inside the tool's circle, BEFORE you press the mouse. Talk about an easy way to line up the edit! Oh, then there's all the Adjustment layers... man, talk about a non-destructive time-saving edit! And the panels now stay off to the side, not covering up the image anymore. There's more, I'm, not even remembering everything. Adobe got PS right with this version. I would spring for CS4 in a New York minute, it's the perfect partner for our 5D2s.

Adobe Camera Raw in CS3 is having problems with the RAW files from my Canon 5D Mark II

Adobe Bridge will import the CS2 raw files from the camera card in m Canon 5D Mark II but it will not create thumbnails nor will it convert them to DNG. I want to update the raw reading software but the update page indicates that it only updates into CS4. Will I have to upgrade to CS4 before I can import from my new camera?
ML

The dng converter does indeed work but it adds an extra step to the workflow. Raw files from my Canon 40D are exported and converted to dng in Bridge in one step. Now I must add the extra step of using dng converter. Can I upgrade Adobe Bridge's raw capacity so that I can import from my new camera in the same efficient way? I would prefer to do this without buying CS4.
thank you -- ML

Canon 5D Mark II Export Issues

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