Canon 5D Mark III Jpeg problem

Received my new 5D Mark iii today. Pretty happy so far however I have noticed a strange issue with Apple Aperture when viewing jpegs from the 5d mark iii. I noticed a white line at the top of the frame or the left of the frame on vertical shots. It is more noticeable in full screen mode in Aperture.
I opened the jpegs in PS, Preview, DPP and the Finder and none of them show this white edge line.
The other odd thing is if I export a jpeg of one of these out of Aperture and then load the exported file the white edge line switches sides of the image. Also I noticed if I save a jpeg version out of PS and then import that into Aperture I do not see the white edge line.
I tried shots using multiple lenses as well with the same result.
Seems like Aperture has some issue with 5d mark iii jpegs. Don't think it is the camera since PS, DPP and Preview don't show the same issue.
Wondering if others have noticed this same problem?

Here is another example. This one I exported to Smugmug from Aperture and no white edge in the Smugmug posting. Definitely seems to be some wierd Aperture problem.

Similar Messages

Canon 5D Mark III RAW Problem

Hi Guys. My version of LR5 has stopped recognising my Canon 5D Mark III's RAW files on import - any ideas? Cheers - Tom

Stopped recognising?
Exactly what happens when you try to import the photos from your 5D Mark III? If there is an error message, please quote it word-for-word.

Intermittent power problem Canon 5D Mark iii

My Canon 5D Mark iii (2 years old) has an intermittent power problem, as described below. It may simply be a question of cleaning the terminals that the battery connects to. I haven’t tried since I can’t reach them at the bottom of the battery compartment.
Details as follows:
this is a recent problem in the last 3 weeks
the problem occurs with all three Canon batteries that I use
from time to time when the power is on, the camera suddenly loses all power and displays an “empty” battery image
sometimes it happens of its own accord while no demand is being placed on the camera
but more usually it occurs at the moment of focusing (I use back focus on the * button)
it is often fixed by turning the power off and then on again. This fixes it half the time
it is always fixed by turning the power off, removing and then re-inserting the battery
needless to say this is very annoying!
Since coming back from a trip, while transferring images from the camera to my computer, I noticed that the (almost) full battery started showing “empty”.
The transfer was completed successfully, and when the camera was disconnected from the computer, the battery showed that it had lots of charge left. Very puzzling!

It sounds like either the battery terminals aren't getting a solid contact or there's a fault (something loose or grounding out) inside the camera. But if something were genuinely loose or grounding out inside the camera, then power cycling or even re-inserting batteries would probably not fix it -- which makes me suspect it's still something outside the camera.
Are any of the batteries new, or are they all about the same age as the camera?
Batteries only last a few years but it'll depend on how they were used. In other words if all three were used about the same and enough charge cycles to be at the end of their reliable life... it might be time to replace them.
It's difficult for the internal battery terminals to get dirty unless the battery itself had something on the battery iteself when you inserted it. You can try a bit of denatured alcohol on a cotton swap to reach in and clean the terminals. Also, inspect the batteries to make sure they're all clean.
Tim Campbell
5D II, 5D III, 60Da

Problem with ACR 7 support of Canon 5D Mark III

Just purchased LR4 with ACR7 (upgrade from LR3.6 - not happy about that either, but I am mostly over it) and tried to import photos from my Canon 5D Mark III. Import feature sees all the .CR2 files but when I try to import them it complains that it does not recognize that file format. Not happy.

Unfortunately two important cameras, the Canon 5D.3 and the Nikon D800, came out during the transition between LR3/4 and PS-CS5/6 so Adobe released beta versions of LR and ACR to help tide people over, but what gets released when is kindof messy during the transition.
A major version release requires debugging and testing so the functionality, including new camera support, must be frozen earlier as compared to mid-version camera-support releases that have minimal coding changes. ACR7-beta functionality was frozen back in February so has even less camera support than ACR6.7 beta, which confused PS-CS6-beta users as well.
Just so you’re aware, there is a bug when doing extreme adjustments in the new toning model and geometric lens-corrections have been applied, so be careful with that in the new LR4.1 RC2. Eric Chan has said the bug will be fixed in the release version of LR 4.1. The same bugs exist in the final ACR 6.7 that came out within the last week, so it is unclear what the status of a bugfix is for PS-CS5 users.
Here is a forum post with more information. Also check out the other threads people refer to with other examples of the bug:
http://forums.adobe.com/message/4380573#4380573

Canon 5D Mark III - underexposes

Hello,
I've noticed that my Canon 5D Mark III underexposes somewhere between 2/3 stops and one stop.
I've taken a test photo and I've attached the histogram and the exif. I photographed a white sheet of paper
Is this behaviour normal or is there a problem in the camera's metering system?
Thanks,
Catalin
Histogram
Test photo
I have also attached the full exif:
[Image]
Make = Canon
Model = Canon EOS 5D Mark III
Orientation = top/left
X Resolution = 72
Y Resolution = 72
Resolution Unit = inch
Date Time = 2014-01-20 21:16:29
Artist = Catalin Fuioaga
YCbCr Positioning = co-sited
Copyright = Catalin Fuioaga
Exif IFD Pointer = Offset: 360
GPS Info IFD Pointer = Offset: 9554
[Camera]
Exposure Time = 1/200"
F Number = F5.6
Exposure Program = Normal program
ISO Speed Ratings = 2000
8830 = 2
8832 = 2000
Exif Version = 30, 32, 33, 30
Date Time Original = 2014-01-20 21:16:29
Date Time Digitized = 2014-01-20 21:16:29
Components Configuration = YCbcr
Shutter Speed Value = 7.63 TV
Aperture Value = 5 AV
Exposure Bias Value = ±0EV
Metering Mode = Partial
Flash = Flash did not fire, compulsory flash mode
Focal Length = 105mm
Maker Note = 8152 Byte
User Comment =
Subsec Time =
Subsec Time Original =
Subsec Time Digitized =
Flashpix Version = Version 1.0
Color Space = sRGB
Exif Image Width = 2880
Exif Image Height = 1920
Interoperability IFD Pointer = Offset: 9326
Focal Plane X Resolution = 1971.253
Focal Plane Y Resolution = 1975.309
Focal Plane Resolution Unit = inch
Custom Rendered = Normal process
Exposure Mode = Auto exposure
White Balance = Manual white balance
Scene Capture Type = Normal
A430 =
A431 = 073024017512
A432 = 24/1, 105/1, 0/1, 0/1
A434 = EF24-105mm f/4L IS USM
A435 = 00001bcf3a
[GPS]
GPS Version ID = 2, 3, 0, 0
[Interoperability]
Interoperability Index = ExifR98
Interoperability Version = Version 1.0
[Thumbnail Info]
Compression = JPEG Compressed (Thumbnail)
X Resolution = 72
Y Resolution = 72
Resolution Unit = inch
JPEG Interchange Format = Offset: 11444
JPEG Interchange Format Length = Length: 3320
[Thumbnail]
Thumbnail = 160 x 120

"....Exposure Bias Value = ±0EV
Metering Mode = Partial
Flash = Flash did not fire, compulsory flash mode
Focal Length = 105mm..."
You are in partial metering mode, which is fine if you are shooting a plain white piece of paper. However most of the time I'd recommend either Evaluative instead, or if you are more accustomed to it, Center Weighted. Or use Spot Metering in some cases. Partial is sort of like a "Large Spot Metering" mode.
Evaluative has the advantage of putting extra emphasis on the area right around the active AF point, i.e. presumably around your subject. The rest of the image area is considered, too, but more weight is given to the active AF point. Center Weighted metering doesn't do this (it's sort of an "old fashioned" method of metering, but some people are accustomed to it from using older cameras.)
Do a Google search on Expose To The Right (ETTR), which is a common technique used by Canon shooters. Like hsbn mentioned above, I think Canon is a bit conservative about their metering, erring a little toward underexposure to "protect the highlights". This was a good practice back in the days of slide film, but is just the opposite of what you want to do with digital. To minimize noise in images, it's better to slightly overexpose and pull the exposure back down a little in post processing. Not a lot... just +1/3 to +2/3 stop. Here is a link to one of the better descriptions of ETTR I've seen. There are other tutorials and discussions about it other places online, so do a search if you wish.
Oh, and there was an exposure issue with the 5D III early on. The problem was a light leak near the top LCD, that would cause underexposure from additional light reaching the metering array in the viewfinder. Canon did a recall made some changes to fix the problem. Yours would have to be a very early production camera that was never fixed under the recall, to have this problem. The problem would vary, depending upon how strong light was striking the top of the camera whle shooting. Outside on a bright sunny day would cause more error than shooting indoors in low light.
Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & PRINTROOM

I tested my new Canon 5D Mark iii with my 85 1.2 L lens. The images look terrible! What gives?

I just purchased a new Canon 5D Mark iii body. It is replacing my 1Ds Mark ii. I tested it with my 85 1.2 L series lens. I took the RAW images into Capture One 7 to look at them. I was highly disturbed at what I saw. The quality was no where near my Canon 1Ds Mark ii. The images seemed somewhat soft even after applying a consderable amount of sharpening. They also looked flat and lifeless, even after pumping the contrast and adding Clarity. All in all they looked terrible! I must have something wrong, as I have read countless times that the new chip gives incredible results.
When first attempting to set up my camera I set it to Adobe RGB and for RAW images only. I noticed that you seemed forced into deciding on a specific "Picture Style". I left it on the default settting of "Standard". Should that effect my RAW files, or is that bypassed altogether when shooting RAW? I noticed that in "Standard" mode that some in camera sharpening was applied to the files. Is that my problem? Should that be turned down to zero, as I would normally do all my sharpening afterward either in Capture One 7 or other software. I shot all my test images with fast shutter speeds so that is not the issue. This lens is in perfect condition and has always produced incredibly sharp contrasty images. What on earth could be wrong? Any suggestions? I am a professional shooter for the last 20 years, so this is really perplexing me! Help!!!

Hi Corey,
Picture styles are ONLY applied to JPEG images or video. They are never applied to RAW. Canon will "tag" the meta-data of the image indicating picture style choices so that desktop processing software that understands those choices can apply it after-the-fact. But the point of "RAW" is that the camera will not perform any change to the image which would result in a loss of original data.
As for the soft focus... the good news there is probably nothing wrong with your camera or your lens. It probably just needs a slight focus calibration adjustment (you don't even need to send it in for this.)
The camera sensor is analogous to a movie screen. If the image is blurry... it's not the movie screen... it's the movie projector (or the focus). However... keeping with that analogy... suppose we focused the image perfectly... but then moved the project a foot closer to the screen. The result would be a slightly out-of-focus image even though there is actually nothing wrong with the projector.
The phase detect focus sensors are on the floor of your camera. When the reflex mirror is down, some light is bounced down into those sensors to focus the image. The distance to the AF sensors vs. the distance to the real sensor is supposed to be calibrated to match... but it's actually possible for the AF sensors to think the image is focused when it's really slightly out of focus on the sensor. For this reason, your camera has auto-focus micro-adjustment capability -- in other words this is something you can test and tune yourself. The REASON you might do it yourself is because it turns out it can be different for every lens (even two EF 85mm f/1.2L lenses in a row might have slightly different focus). This adjustment is only available on the mid-range and pro bodies -- it's part of the reason you buy a premium body. The camera can actually remember the AF adjustment for each lens uniquely.
See this article: http://www.lensrentals.com/blog/2008/12/this-lens-is-soft-and-other-myths
Or this article: http://www.luminous-landscape.com/essays/are_your_pictures_out_of_focus.shtml
BTW, to test the lens, I'd suggest getting a focus calibration target. You want controlled conditions when you do this -- don't shoot typical everday subjects because it wont be precise enough.
I use a DataColor Spyder "LensCal". The LensAlign products are also popular.
Tim Campbell
5D II, 5D III, 60Da

Faulty Canon 5d mark iii

Purchased a Canon 5d mark iii just under a year ago. The Camera developed a fault about a month ago. Would not communicate with the flash( photos over exposed ) and two vertical lines on the pictures. I bought it via the net. Sent it back to them. They had it nearly three weeks and sent it back to me with the same fault. It is now back with them. I have no faith in their "repair " department or the camera and am pushing for a replacement. Other "canon approved" service centres have not come across this fault and I doubt very much if these clowns can fix it. Any advice appreciated

Canon makes a Speedlite 430EX II -- is that the flash? If so, the flash would be fully E-TTL II compatible (it wont have any problems understanding the communication.) I was more wondering if this was a third party that claimed E-TTL compatibility, but didn't do a good job with the implementation. As for the verticle lines, it might help to see a sample image with them -- especially when you indicate that you get them even if you do not use the flash. Also, what image type are you saving... are these RAW, mRAW, sRAW, or JPEG (size & compression level)? Does changing the image mode change the lines? Do you format your memory cards? If so, do you do this in camera or on the computer? (Note: Always format in-camera (never on the computer) and make sure you check the option box to do a "low level" format the first time you format it (you don't need to do "low level" every time, but you should do it at least once with each new card.)) Do you see the lines only on the rear LCD display of the camera, on your computer after import, or both? (e.g. if the LCD has a couple of failed columns you might see it on the LCD -- even if the sensor is fine and the images are fine once they are imported onto the computer. That would indicate a need to service/replace the LCD, but not the whole camera.) If the lines are only visible on the computer (but not on camera display) then what software are you using to import and view the images (Canon software, Adobe software, or something else?)

When will finder show a thumbnail or preview of the raw file images from the Canon 5d mark iii?

I am wondering if anyone has an update on when finder will show a thumbnail for the raw files from the Canon 5d mark III? I've done all the updates possible and nothing has changed, I can't do a quick preview either, it just shows the extension image, not the actual image taken. (The symbol for crw).

I had the same problem for a Canon EOS-1D X and finally got around it by viewing the images in Adobe Bridge. Worked beautifully!

Not able to open raw files from my CAnon 5D mark III in PS CS6!

I have camera raw 8.6 installed and am running photoshop cs 6.0. All of a suddened photoshop will not open raw pictures that were shot on a CAnon 5D mark III. Any ideas on what could be the problem. The pictures do open in light room.
Thanks
Bruce

What exactly happens when you try to open raw files from Canon 5D Mark III in PS CS6. Do you get any error message? An error screenshot would help.
Make sure your PS CS6 is up-to-date from Help > Updates.
Restart the machine and retry.
~ Arpit

Having issues opening raw files from Canon 5D Mark iii in Photoshop CS5

I cannot open RAW files from a Canon 5D Mark III in Photoshop CS5. I get an error saying "
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information."
Documentation seems to be no help.
Any ideas?

You can download the updates manually and try to install them Adobe - Photoshop : For Macintosh
If you can not get CS5 updated you may want to consider Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Search Results
1 (800) 833-6687Adobe Systems, Customer service

CANON 5D MARK III TO FCP 7-WHY ARE THERE LINES IN MY VIDEO?

Hi there, so Ive just upgraded from the T2i to Canon 5D Mark III and this is the first time I'm importing footage to final cut. I have FCP 7 (Mac computer) and my video files are 1920x1080, h264 codec shot at 30 fps (29.97). Previously, when importing from the T2i, I used MPEG Streamclip to convert my video files to Apple Prores 422, and then import those compressed files into FCP 7, with field dominance being UPPER, pixels SQUARE. I never had an issue of quality loss or lines through my viewer and canvas using these settings. However, after attempting to do the same with my footage from the Mark III, I got lines through my footage. After researching a bit, I was convinced that the way to eliminate the problem was to download the 5DTORGB app for $50. This has not fixed my problem! Have tried multiple combinations of different field dominance settings and nothing is working. Is this an interlacing problem? I attempted to catch a screenshot but everytime I pause the video or take a shot, the lines do not show...I do not know what is going on! My original mov files are fine, it is only once I convert and import to final cut that they get these little lines... I am desperate for answers, please someone help!!!

You need to ask this on the Final Cut Studio forum.

Canon 5D Mark III Raw Files Not Viewable in Finder for Snow Leopard 10.6.8

System specs:
Computer: Mid 2008 Mac Pro - Dual Quad Core
OS: OS X 10.6.8 (includes the most recent Digital Camera Raw Updates)
Camera: Canon 5D Mark III
Problem:
Finder can not preview the thumbnails from this camera. While not that big of a deal (I can use Lightroom, Bridge, etc to view these) it is a bit of an annoyance when transfering files around from one volume to another.
According to this Apple support page - http://support.apple.com/kb/HT3825?viewlocale=en_US&locale=en_US - I may need to update iPhoto, in order for the Digital Camera Raw Updates to work (specifically 3.12 from last year that addressd the 5D3's raw files).
As a pro photographer, I have ZERO use for iPhoto. But, I would be willing to spend the $15 for the newest version of iPhoto, if I knew that would solve the Finder thumbnail problem.
I would love a definitive answer, without having to call Apple and paying the "per-incident support fee."

I manually installed the latest RAW update (3.13 I think - for 10.6.8) .... worked for me.
(auto-update didn't do **** about raw update)
now aperture and os-x (10.6.8) show the 5dmk3 raw's.

Lightroom 4.2 will not import from Canon 5D Mark III

When trying to import photos from my Canon 5D Mark III into Lightroom 4.2, the import usually freezes up at some arbitrary point. It will either crash lightroom altogether, or it will have a message saying "could not import all files, files could not be read." (something along those lines.)
I am using a 1 year old iMac with a 1 TB HD. I import directly onto that hard drive. Lightroom has never had an issue importing. My previous camera was a Canon EOS T1i. The problems started when I purchased my 5D Mark III. Images from my T1i, in fact, still import fine with no issues. I am running OS X version 10.7.5. My compact flash card is brand new, a Lexar 1000x. This question/issue may have been answered elsewhere, and if so I apologize, for i could not locate it. I have seen some suggesting it may be a hard drive issue, however, the evidence points to the 5D Mark III not playing well with LR 4.2. (T1i images still import fine.)

Here's a post concerning 5D MKIII file corruption, which may also be due to a camera malfucntion. Yes, there could be something wrong with your camera.
http://forums.adobe.com/message/4882852#4882852
SUGGESTION:
Install the Canon EOS Utility that came with your camera. Also check for an updated version of the EOS Utility after the install. You need to install from the CD first before you can install any updates.
http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_5d_mark_iii#Driver sAndSoftware
If the EOS Utility can download the CR2 files to your hard drive, then your camera is not defective.

Canon 5D Mark III profile not found in Lens correction filter in PhotoShop CS6

I'm unable to find a profile for my Canon 5D Mark III within the PS CS6 lens correction filter. In fact, Canon isn't even available as a camera make option within the Search Criteria box, nor are any canon lenses. When I click the Search Online button, the prompt reads "No online profiles found". Thankfully, I have no problem within Lightroom 4 (the Mark III and lenses are recognized)-- however, I'd really like to be able to use the new Adaptive Wide Angle Lens filter within CS6, which needs the camera's EXIF data to function correctly. I'm using a new iMac OS X.7
Thanks in advance for any help that you may have to offer.

So that makes me wonder if Lightroom keeps its own Lens Correction folder and if so,perhaps you can copy its Canon folder to Photoshop CS6's lens correction folder.
If you still cannot find it,you can create your own custom profile or download it if it's already been posted.
This article should direct you to the profiler and downloader software. You will need to install Adobe Air to use the Adobe Lens Profile Downloader.
http://labs.adobe.com/technologies/lensprofile_creator/
Gene

HELP! CANON 5D MARK III TO FCP 7- WHAT IS CORRECT COMPRESSION? LINES THROUGH VIDEO-HELP!

Hi there, so Ive just upgraded from the T2i to Canon 5D Mark III and this is the first time I'm importing footage to final cut. I have FCP 7 (Mac computer) and my video files are 1920x1080, h264 codec shot at 30 fps (29.97). Previously, when importing from the T2i, I used MPEG Streamclip to convert my video files to Apple Prores 422, and then import those compressed files into FCP 7, with field dominance being UPPER, pixels SQUARE. I never had an issue of quality loss or lines through my viewer and canvas using these settings. However, after attempting to do the same with my footage from the Mark III, I got lines through my footage. After researching a bit, I was convinced that the way to eliminate the problem was to download the 5DTORGB app for $50. This has not fixed my problem! Have tried multiple combinations of different field dominance settings and nothing is working. Is this an interlacing problem? I attempted to catch a screenshot but everytime I pause the video or take a shot, the lines do not show...I do not know what is going on! My original mov files are fine, it is only once I convert and import to final cut that they get these little lines... I am desperate for answers, please someone help!!!

Still no change....However, I did export a trial and the vid looks fine, no lines. I guess fcp is just being a little *****! It is just really frustrating me to have to work with these lines going through my clips, even if they do not appear in my exported file....I feel that there must be some hidden issue with my sequence settings....Could you possibly provide a screenshot of the appropriate sequence settings you would use to match a 1920x1080 file with 29.97 fps (already converted from h264 to apple prores 422 thru 5DTORGB) ? I know that usually it is fine to import the newly compressed prores files, and then set sequence to match clips, but since I'm having issues, maybe setting the sequence directly would help?
This is what my sequence settings look like right now, after being matched to my prores clip....
I am concerned because it shows Aspect ratio as HDTV 1080i (16:9) though you have told me my clips from the 5D should be progressive (so shouldnt it be 1080p not 1080i??) Being that there is not option in frame size for 1080p, i tried selecting the "Custom (16:9)" option, but it will not allow it...Just sets it back to 1080i......Any thoughts?

Canon 5D Mark III Jpeg problem

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