Canon 5d mk iii - no power

my canon 5D Mk III will not power up. During a photo shoot my camera went dead and after changing the battery it never came back on (no power)

Get ahold of Canon service.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

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Canon 5D Mark III wont power up

I just brought home my brand new 5D Mk III, charged the battery up, mounted the lens (24-105), inserted the CF card and then the battery. Switched it on and no sign of life at all. Removed the battery, lens and CF card and then re-installed the battery. No sign of life. Totally black display, nothing in the viewfinder.
I'm not new to Canon DSL's but this is my first 5D. Is there some new camera magic trick or is the trick on me?

Well, put the battery back on the charger and it started over - one slow flash. A few hours later it was up to solid green.
Now it powers up! Hmmm... I don't know what to make of that. For now I will enjoy and keep a watch on it.

Intermittent power problem Canon 5D Mark iii

My Canon 5D Mark iii (2 years old) has an intermittent power problem, as described below. It may simply be a question of cleaning the terminals that the battery connects to. I haven’t tried since I can’t reach them at the bottom of the battery compartment.
Details as follows:
this is a recent problem in the last 3 weeks
the problem occurs with all three Canon batteries that I use
from time to time when the power is on, the camera suddenly loses all power and displays an “empty” battery image
sometimes it happens of its own accord while no demand is being placed on the camera
but more usually it occurs at the moment of focusing (I use back focus on the * button)
it is often fixed by turning the power off and then on again. This fixes it half the time
it is always fixed by turning the power off, removing and then re-inserting the battery
needless to say this is very annoying!
Since coming back from a trip, while transferring images from the camera to my computer, I noticed that the (almost) full battery started showing “empty”.
The transfer was completed successfully, and when the camera was disconnected from the computer, the battery showed that it had lots of charge left. Very puzzling!

It sounds like either the battery terminals aren't getting a solid contact or there's a fault (something loose or grounding out) inside the camera. But if something were genuinely loose or grounding out inside the camera, then power cycling or even re-inserting batteries would probably not fix it -- which makes me suspect it's still something outside the camera.
Are any of the batteries new, or are they all about the same age as the camera?
Batteries only last a few years but it'll depend on how they were used. In other words if all three were used about the same and enough charge cycles to be at the end of their reliable life... it might be time to replace them.
It's difficult for the internal battery terminals to get dirty unless the battery itself had something on the battery iteself when you inserted it. You can try a bit of denatured alcohol on a cotton swap to reach in and clean the terminals. Also, inspect the batteries to make sure they're all clean.
Tim Campbell
5D II, 5D III, 60Da

Canon 5d Mark III and Lightroom 4.3 tethered shooting issues.

I bought a new Canon 5d Mark III and upgraded my lightroom to 4.3. I have been having issues shooting tehtered. I'll shoot and get some frames coming in and when I start plugging away the program bar will spin and I'll only get a few grey frames and it just kind of freezes. I don't know what to do.

LR4.3 was supposed to improve Lightroom's built-in tethering, but in my experience it still has some reliability problems - especialy in recovering from broken connections (not just unplugging USB but also if the camera loses power by sleeping or when changing a memory card).
Sorry if some of this is basic info, but I'd recommend you try a different USB cable - the cable end that connects to the camera is easilly damaged in a way that makes a connection possible, but unstable (I strongly recommend finding a cable with a 90 degree downward bend at the camera plug). Also, we often have to send a camera body in to have the USB port serviced. Canon has begun to provide a small rubber boot to reinforce the USB connection at the port, but they won't sell the part outside of a repair service. Be sure to use some kind of stress-relief for the cable at the camera. Tethertools sells one, but I've made mine DIY with a little string and a small binder clip... nearly free. Finally, be sure your cable is less than about 15 feet. If you need to go longer, I've successfully tethered with two cheap powered repeaters from Monoprice, but no single link should be over 15 feet.
Oh yeah, also set your camera to not sleep for a long time.
Beyond all that, is using EOS Utility for capture and LR Auto-import a viable option for you? It works very well for me. I use the Apple "Image Capture" app to tell my system to launch EOS Utility whenever the camera is connected - and set EOS Utility to launch into remote capture/camera control mode. It's very stable and recovers from disconnects or camera power loss and the remote camera control/live view can be pretty handy.
Another plus is that if you do need to disconnect USB and shoot to card, you can just copy new images from the card to your watched folder and they are imported to Lightroom with the same settings and location.
The only downsides for me is that there is no way to have a crop apply to new images using auto import -- and I have to re-save my develop preset each time I make a change. Using the "Same as Previous" option under develop settings in native tethering is so great for this and I'd love to see a similar option added to auto import.
Hope this helps.
-Andy

Does PSE11 show HDR exif data for a Canon 5D Mark III?

I have taken some pictures with the HDR feature on my Canon 5D Mark III. The HDR image that the camera creates does not show that it was created using the camera's HDR feature when viewed with PSE11. The Canon Software that came with my camera is ImageBrowserEX 1.4.0 and it shows these data: HDR Shooting Enable, Adjust dynamic range +-2, HDR Effect Natural, Auto Image Align Enable. Is there a way to show the HDR exif in PSE11? Thanks, Anne

Thanks -- I should have mentioned in my original question that I had already looked at File>Info. The usual stuff is there but nothing about the image being created from the HDR camera function, or at least that I could see. I went through all the tabs including Advanced and just don't see it. I will try to figure out how to ask Adobe Technical Support and how to request that they get that info included if it's not there. Anne

When will finder show a thumbnail or preview of the raw file images from the Canon 5d mark iii?

I am wondering if anyone has an update on when finder will show a thumbnail for the raw files from the Canon 5d mark III? I've done all the updates possible and nothing has changed, I can't do a quick preview either, it just shows the extension image, not the actual image taken. (The symbol for crw).

I had the same problem for a Canon EOS-1D X and finally got around it by viewing the images in Adobe Bridge. Worked beautifully!

Camera Raw 7 does not recognize Canon 5D Mark III RAW files

Hello,
I have Adobe Creative Cloud installed and I use Adobe Photoshop CS6 with Camera Raw 7. Photoshop nur Bridge CS6 do not recognize the RAW files from the Canon 5D Mark III, though it says on the Adobe support site that the camera is supported since Camera Raw 6.7
When I try to open the .cr2-File I get the message "Photoshop cannot open the file".
I use Win7 (64 Bit).
Any help?
Thanks in advance,
Robert

Hi Robert,
Its a known issue as the PS CS 6 was launched with ACR 7 however the support in Photoshop CS 6 would come with ACR 7.1 update which will be live soon.
You are completely right in saying that Canon 5D Mark III was supported in ACR 6.7 but it was only intended for >PS CS 5 & 5.1.
In the meanwhile if you want you can download the RC version of ACR 7.1 from labs.adobe.com.
Thanks
Mandhir

Not able to open raw files from my CAnon 5D mark III in PS CS6!

I have camera raw 8.6 installed and am running photoshop cs 6.0. All of a suddened photoshop will not open raw pictures that were shot on a CAnon 5D mark III. Any ideas on what could be the problem. The pictures do open in light room.
Thanks
Bruce

What exactly happens when you try to open raw files from Canon 5D Mark III in PS CS6. Do you get any error message? An error screenshot would help.
Make sure your PS CS6 is up-to-date from Help > Updates.
Restart the machine and retry.
~ Arpit

Having issues opening raw files from Canon 5D Mark iii in Photoshop CS5

I cannot open RAW files from a Canon 5D Mark III in Photoshop CS5. I get an error saying "
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information."
Documentation seems to be no help.
Any ideas?

You can download the updates manually and try to install them Adobe - Photoshop : For Macintosh
If you can not get CS5 updated you may want to consider Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Search Results
1 (800) 833-6687Adobe Systems, Customer service

How to import Raw files from the Canon 5D Mark III into PSE12? [was: cr2]

I have Photoshop Elements 12 and I can't import Canon 5D Mark III CR2 files.

Not sure what you mean by view the photos? Are they showing in the camera raw dialog when you choose a CR2 file from the menu in expert mode:
File >> Open
What computer and operating system are you using?
Can you try shooting a couple of new CR2 files and then put them into a folder on your hard drive rather than the external drive. Can you import from that location using the Organizer menu:
File >> Get photos & Videos >> From Files & Folders

PS5 will not open camera raw pictures...all made with Canon 5D Mark III and Canon 5D Mark II

PS5 will not open Camera Raw Pictures made with Canon 5D Mark III

What version of camera raw do you have? You should have at least 6.7 for PS to open Canon 5D Mark III raw images.

Upgraded Adobe LR 4.1, CS6 Beta & got the Canon 5D Mark III, WHEN is next dot release Camera Raw?

I Purchased the Upgraded Adobe LR 4.1, CS6 Beta & got the Canon 5D Mark III, Mac Pro server update to Lion, WHEN is next dot release Camera Raw? My workflow has trippled in time because of this issue. I'm so frustrated with having to convert images in a slowed up piece of crap canon software package and then wait another decade for the newest LR to load the images I could crap fire! Come on Adobe, where's the release? After a few grand you'd think we'd get a better response time. As for Canon, they are not consistant with community software sharing and can kiss my *!! because to leave Adobe hanging sux!
There should be new laws that penalize jerks that screw with workflow!
Time is money, let's go Adobe!

"so there are no Adobe staff here to see your rant."
Oh, they're here and they see it...
BTW this might help?

I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
Photoshop CS6
7.0
8.3
Photoshop CS5
6.0
6.7
Photoshop CS4
5.0
5.7
The 5D Mark II was first supported by Camera Raw 5.2 which is compatible with CS4+.
The 5D Mark III was first supported by Camera Raw 6.7 and 7.1 which is only compatible with CS5 and CS6.
So the CS4 will never be able to open Raw 5D Mark III files.
Why doesn’t my version of Photoshop or Lightroom support my camera?
Choices:
Purchase CS6 full version (CS4 is too old to qualify for an upgrade)
Join the Cloud
Free option: download the free Adobe DNG converter, convert all 5D Mark III Raw files to DNG format then edit the DNGs in CS4
Photoshop Help | Digital Negative (DNG)

Photoshop Elements Plug-in for Canon 5D Mark III

I just got a new Canon 5D Mark III camera. I can not open RAW files in Photoshop Elements 7. I previously had a nikon D200 and was able to read RAW files after I downloaded plugin. What plugin do I need to download for the Canon. Can't seem to find one.

Update to PSE12 or use Canon DPP that came with your camera disk. Alternatively, download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.2
Mac download (.dmg file) click here DNG Converter 8.2
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Need camera raw 6.7 so I can open CR2 files from my Canon 5d mark iii

I purchase PS CS5 and says my camera is compatible and it will not open up the CR2 camera raw files from my canon 5D Mark iii camera. I used it in the past, and up graded my hard drive to MAC OSX 10.9, purchased new PS CS5 and Adobe will not update the Camera Raw 6 to 6.7 which using my files...

Hi redtulips54,
There you go. Download the one you need, depending on your operating system.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Hope that Helps.
Cheers!
~ Arpit

Canon 5d mk iii - no power

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