Canon 5d mkIII video file won't import

Curious problem.  I've imported about 20 video files that were shot with a Canon 5D MkIII into FCPX (CF camera card>portable drive>FCPX).  All of the files, save one, import with no problem.  One won't but it plays just fine from the finder.  I've run diagnostics on the portable drive and everything passes.
Any ideas?
Thanks.

I have the 5D mk iii and have not experienced this problem. I drag the files from the CF card onto a dedicated partition on a drive (contains nothing else, only my .mov files for import into FCP X).
I then launch FCP X and it recognises the drive as a camera and I use Camera Import (Cmd+i) to mark my in and out points and import.
Works every time for me.
Alternatively (on this occasion) try using an App like MPEG Streamclip (free) to convert the clip to ProRes 422.
Andy

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