Canon 6D will not turn on
Hello - I've had a Canon 6D for over a year and love it, but today ran into a major issue where the camera would not turn on at all. I tried two separate and fully charged Canon batteries, as well as changing the lens, removing the SD card and replacing with a different card, but had no success with getting it to turn on. Any suggestions? I've tried looking elsewhere online and have not seen anything on this topic.
Have you been using the camera regularly, say within the past month? I ask because batteries are in a constant state of drain and if your haven't used the batteries recently, they may have lost their charge. (Sorry if this sounds silly to ask but from what you wrote it could be that you took two batteries out of your camera bag, having left them fully charged months ago) and they don't work.)
You'll probably need to reset your camera. Refer to your instruction manual or the next post or two will make a better explanation.
Have you tried connecting it by USB cable to your computer and see if you can communicate with it using the EOS software?
Did you shake, drop, knock, or otherwise bash your camera anytime recently?
Have you measured the voltage of the batteries at the terminal to confirm that they have a charge?
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I have a Canon EOS Rebel T3 1100D which will not turn on.
I have a Canon EOS Rebel T3 1100D which will not turn on. Battery charger shows green light , but when installed camera will not turn on. Place battery back into charger and it shows yellow light and takes awhile to charge and show green light. I thought must need new battery but it does same thing. This camera has been trouble free from start, it is a few years old but didn't think i would have internal issuses already. Am i missing something? Ordered ac adapter to plug in direct and see if it works then. Any ideas would be helpful Thank you.
Hi GP!
Welcome to the Canon Forum.
If the camera still does not power on after using a new battery or after you try an AC adapter, the camera will need repair. To start the repair process, you'll need to complete a Repair Request on our website.
Alternatively, you may participate in the Canon Loyalty Program. This option allows you to replace your current camera for a discounted fee. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided. If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with online technical support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Macro will not turn off canon sx 280 even when I press it, nothing happens
I put macro on but it will not turn off. What do I do?
Hi Sbelbert223!
Thanks for posting.
To turn off the Macro focusing mode:
Press the <LEFT> button. The focusing modes will be displayed on the LCD.
Use the <LEFT> and <RIGHT> buttons or the dial to select a different focusing mode.
Press the <FUNC/SET> button.
This didn't answer your question? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
I purchased an Elph 300 HS for my mother Christmas before last. She has used it minimally (probably around 500-1000 actuations). The camera will not turn on at this point. I have re-charged the battery using the Canon outlet charger, but the camera still will not turn on.
Any suggestions? I'm a long-term Canon user and a CPS member (for my pro work), but have no experience with the Elph line.
Thanks!
Solved!
Go to Solution.jhphoto21,
At this point, the camera will need to be examined by our Factory Service Center technicians. To start this process, you'll need to complete a Repair Request on our website.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?
There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.
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i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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My 4th gen iPod Touch will not turn on
Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Sounds like at least a bad battery -
Mid-2009 Macbook Pro will not turn on
Hi Folks,
so my mid-2009 15in Macbook Pro will not turn on. I updated the OS to Mavericks in December 2013. I'm from California, but I recently moved to the Guam/Marianas area where it is more humid and generally around 87 degrees F all day. For the past month my computer has worked fine, albeit I did notice the fan was running a little more than usual. I usually would just put it into sleep mode when I would finish using it (apparently a bad idea based off of reading other posts concerning humidity and, more importantly, heat). One day I finished using it, closed it and the next day went to open it; I could hear the fans start to work, but then it stopped. It hasn't turned on since. You press the power button and nothing happens. I tried all the troubleshooting stuff.
So, my question is this: what do you think is the problem? Moreover, how much do you think it could cost to repair it? My experience with computers suggests to me that it's probably a dead motherboard. I'm wondering if it's worth trying to salvage this thing or if it would be prohibitively expensive. There are no Apple stores in the area to take it in to get advice unfortunately.
Now, I just want to vent a little frustration. I have many apple products, and I've even switched my mother over to an apple computer, but now that I need some very basic support, apple doesn't provide a contact e-mail or a free chat? I think charging someone $19 for 'one time assistance' is ludicrous. I bet if I brought this into an apple store I could at least get some advice, and thus get some idea how I want to proceed with repairs or not. I suppose I'm also rather frustrated that my macbook, which I have been most happy with all these years, breaks because I go somewhere a little more humid and generally warmer? It would appear that the hardware failure is connected to the climate. This makes me skeptical about purchasing another mac if it can't handle a little humidity. (I have not spilled liquids on it, nor have used this computer while transitioning from an air-conditioned/humid location which could potentially cause condensation). I do not think I'm being unreasonable (yes I do think a $2500 computer should not fail after less than 5 years), but if you think I am unreasonable, please enlighten me.
Thanks for any help. I really appreciate it.
KenKen,
the “Important Handling Information” in the little white manual that came in the box with your MacBook Pro states that its operating temperature range is from 50 °F to 95 °F (10 °C to 35 °C), and that its operating range of relative humidity is 5% to 90% (non-condensing). If your corner of the Pacific is outside of these ranges, the manual states that “Failure to follow these handling instructions could result in damage to your MacBook Pro”.
I have no idea what problem your MacBook Pro has; since you’ve tried all of the troubleshooting stuff, you’ll need to somehow get your MacBook Pro to a qualified service facility to diagnose the problem. If the logic board does need to be replaced, it would probably cost hundreds of dollars for a replacement, and you might find that purchasing a replacement used MacBook Pro of the same model to be price-competitive with just replacing your MacBook Pro’s logic board.
If you find Apple’s out-of-warranty policies unacceptable, then your only alternative to venting would be to purchase your next computer from a different company which has out-of-warranty policies more to your taste. -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I have an iPhone 3gs that is out of warranty. I purchased this phone from AT&T. Last night my phoone went completely dead (battery percentage was at 96% just moments before) and now will not turn back on. I have tried just about everything I have found on discussion boards- trying hard reset, plugging into itunes, charging for15-20 mins then holding down sleep and homebuton..... NOTHING works. This phone will not light up AT ALL. My computer wont even recognize it. Is there anything else I can do?
Make an appointment at an Apple store if there is one nearby.
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My phone was doing system update. will not turn on now gives me a startup error and turns off
my phone did a system update to lollipop now it will not turn on and gives me an error message 1740 and 1790 then turns off
Oh boy! Like stef7 mentioned, I am also curious to know which device you are using so I can assist you and get the device working for you again.
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
My phone was working fine last night. Plugged it into the charger and went to bed. Woke up this am to it off. It would not turn on. I tried a different charger and a different outlet. Tried several times to hold down power and volume and or the menu button. Finally, several hours later, holding the power and volume buttoon turned on the phone. Said had 1%battery, so i kept it plugged in for about 5 min. It went up to 2%. I started to look at recieved text, then it went dead again. Repeated the same steps and left it plugged in. It kept turning off. till finally, it went dim and a warning message came on to restore phone from itunes but idid not see the end of warning bc it shut off again. Now it will not turn on, but has the white apple symbol turning off and on over and over. I can not find the option to restore the phone, plus the phone is not on so the computer is not registering that its plugged in. I can not call out bc no landline and can not call tech support. Does anyone know why this is, or what to do?????????????
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
2 day old iphone 5s turns off at 95% battery life and will not turn back on. HELP
So I had an iphone 4s for two years, the battery started to not last as long, so with my upgrade I got the iphone 5s (greatttt). Anyways I had it for a month then all of a sudden I wasn't getting calls, it took over a minute for me to even get a call to send, then once I was on the call others couldn't hear me well, then it would drop (no problems with service, always happened with full bars). Brought it to Apple store, they told me it was a combination between the phone and my SIM card. They gave me a new one and recommended I go to verizon to get a new SIM card. That same day literally 3 hours later, the phone turned off randomly at 65% battery and WOULD NOT turn back on. I had to go back to the apple store, they restored my phone and almost gave me another new one. However they tested the battery and everything and came to the conclusion it was okay and that I needed to restore the phone and set it up as if I did not already have an iphone (not use icloud to bring EVERYTHING over) So we did that and it started to work, that was two days ago. Over the course of the last two days I have SLOWLY downloaded my previous APPS, however the only way to download those are to do it from the "cloud" because apparently I can't just get them from the app store. Well yesterday I got the blue screen of death, however it came back, I thought nothing except that it was over worked. Tonight it went down to 1%, I left it on the charger until it was at 96%. I had NO APPS open. Went to my calendar and added a event for tomorrow, put my phone down and then ten minutes later looked at it and its turned off. It will not turn on, I tried rebooting pressing both buttons, Ive plugged it back it, switched outlets, switched cords, NOTHING.
Of course I wish I never got the iphone 5s at this point.
What now?
Back to Apple again?Yep.
Just like cars, you lucked on a lemon.
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