Canon 7D Mark II cannot open raw files in cloud software

Hello, I just upgraded my camera from a Canon 7D to a Canon 7D mark II but now I can not longer open raw files. I am using the creative cloud package. Does anyone know what I should do. I thought since it is the cloud version, it is always the most current version.
Thanks,
Brian

Try downloading the latest Camera Raw update from here: Camera Raw plug-in installer
Benjamin

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Canon 7d mark 2, raw file updater 8.7.1 cannot open raw files!

Can anyone help!! I have the Canon 7D mark 2 and have downloaded the raw file updater 8.7.1 and still cannot open raw files on my macbook.

Unfortunately your software pre-dates the camera. ACR 8.7.1 is only compatible with PSE13. But it is possible to download and install the free DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.7.1
Mac download (.dmg file) click here DNG Converter 8.7.1
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
any ideas for next move.
Mick

Hi,
According to all of Adobe's charts, the Canon 1000D should be supported by the basic PSE 9 even without updates. When you said you checked the camera raw version in PSE, did you do that by going to the Help menu and selecting About plugins -> Camera raw?
The Canon 1200D requires ACR 8.4 which is only compatible with PSE 12 - so for PSE 10 your brother would need the DNG converter.
I can't find a sample raw file to try (I do have PSE 9). If you want to upload a sample file to dropbox and give me access, I could try it on my system.
Have you tried opening one of your files on your brothers system?
Nrian

Cannot open raw files on CS4 extended even with plug in

Cannot open raw files from canon eos 400d in photoshop Cs4 extended. I have updated camera raw plug in and DNG converter but still no luck! I cannot get the images off the camera onto a file. Help, images of my 5 month old daughter are on the camera from when she was born!

>I cannot get the images off the camera onto a file.
I presume you're on PC (since you don't bother to give that rather critical bit of info). On Windows you'll have to set your camera to be a mass storage device in order to even see the raw files. Best bet is use a card reader as you really shouldn't be trying to transfer image files directly from the camera. It's really slow and as you've found out, it's not "easy" like a card reader.

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

Here is the ACR 6.7 Windows installer for Elements 10:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5383

I cannot open raw files in elements 10

i cannot open raw files in elements 10

The 650D wasn’t supported until ACR 7.2 that was released the beginning of October 2012.
Adobe only updates ACR for their current version of Elements, which is PSE 11, not 10.
So you’ll either need to update to PSE11 or use the DNG Converter 7.2 to convert your CR2 files to DNGs and open them in the older version of ACR.
http://www.adobe.com/support/downloads/product.jsp?product=106 <http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows> &platform=Windows
Another alternative would be to get Photoshop Lightroom which doesn’t cost a lot more than Elements and will give you more raw processing capabilities, and you’ll still be able to do Edit in Photoshop Elements for any pixel editing with your older version of Elements:
http://www.adobe.com/lightroom/

I have Elements 8. I have bought A Nikon D750 and take Raw files. I have downloaded Raw 8.8 file converter, but cannot open Raw files

I have Elements 8. Raw converter for my previous Nikon D300s worked ok. Now I have D750 cannot open Raw files. I have downloaded lastest Raw converter from Adobe 8.8
Still cannot open Raw file. Get message "cannot open as it is wrong type of file" How do I get the latest Raw converter to work with Elements 8? Any info gratefully received.

Are you saying you converted from NEF to DNG? If so, after you convert your raw files to the Adobe universal Raw format, the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.8
Mac download (.dmg file) click here DNG Converter 8.8
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

LR4.4: Cannot open Raw files from Olympus OM-D E-M1 [was:Adobe lightroom.]

Just bought a new cámara olympus OM E-1 and find that I can not download my fotos with
Lightroom 4.4. Lightroom does not accept the format ORF. any help please!

Thanks John you have been a great help! I will see what suits me best!
Enviado desde mi iPad margaret.
El 09/11/2013, a las 07:33, John Waller <[email protected]> escribió:
Re: LR4.4: Cannot open Raw files from Olympus OM E-1 was:Adobe lightroom.
created by John Waller in Photoshop Lightroom - View the full discussion
DNG Converter.
Read all about it here
http://www.adobe.com/products/photoshop/extend.displayTab2.html
It's a way of opening the Raw files from your OM-D EM-1 without having to upgrade to LR5.
In short, you open the Raw files from the camera uing the DNG converter, convert the Raw files to DNGs. Then you edit the DNG files in LR4.4.
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I just began month trial of cs6 & cannot open raw files from nikon 600?

I just began month trial of cs6 & cannot open raw files from nikon 600?

Have you updated your Photoshop to get the latest Camera Raw update patch? If not go to:
Help >> Updates
This should get you the necessary updates for your camera assuming it is not "too recent".
Good luck and post back.

CS3 - Cannot open RAW files

I am new to the forum. I just purchased a new PC w/Windows 7 (64 bit). CS3 was reinstalled on the new PC. Now I cannot open RAW files. The error message states "Could not complete request because it is not the right kind of document." Adobe tech support advised me that Adobe products currently do not support the 64 bit. I have no clue how to proceed. Help!!!!!

I, too, am new to this forum,
so please excuse me if this seems redundant. Last night I downloaded an
upgrade of CS3 onto my HP computer. It runs Windows 7.
I remembered that I had to download a new ACR software, after the RAW file would not open in CS3. I downloaded the software, extracted ACR, but it will not open. On top of that, Bridge is telling me that it may not be compatable with the OS of my HP.
Any help will be appreciated.

I recently reinstalled cs2 and now i cannot open raw files. how can i get them to open?

i cannot open raw files anymore

You shouldn't need the dng converter for the nikon d80 as camera raw 3.7 should open them.
In photoshop cs2 if you go to Help>About Plug-In>Camera Raw, what is the version?
Also, you need to unzip the camera raw 3.7 update and then copy the Camera Raw.8bi to:
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS2\File Formats on a 64 bit windows 8 system
or
C:\Program Files\Common Files\Adobe\Plug-Ins\CS2\File Formats on a 32 bit windows 8 system

Hi, I need some help. Since I have changed to windows 7 I cannot open raw files with my canon mk 5D. The files will not open in cs4. Can somebody advise me what to do. I have done updates on CS4 and still cannot open the raw files

Can anybody advise me what to do as I am having problems opening raw files on CS4 since I have changed to windows 7. I am using a canon mk 5D.

dave nutter wrote:
I am using a canon mk 5D.
Actually, you're not. That's not an accurate description of any of the Canon 5D models.
There are EOS 5D, EOS 5D Mark II, and EOS 5D Mark III models. Which do you have, specifically? Details will matter for this.
If you have a 5D Mark III (three) it's too new and you will not be able to directly open files with Photoshop CS4. You'll either need a newer version of Photoshop or to use the free DNG converter.
-Noel

Cannot open raw files in CS3

I went through the steps of downlaoding the plugin and replacing it, but I still cannot open the files. Any other suggestions? I am trying to open a Canon CR2 file.

If your Cannon is a recent model you will need to download ACR 8.7 with the DNG converter and create DNG files for your Cannon CR2 Raw file for CS3 can only use ACR version 4.6. ACR support for Cannon cameras
Supported camera models
Camera
Raw image filename extension
Minimum Camera Raw plug-in version required
Minimum Lightroom version required
Canon
EOS-1D
CRW
1.0
1.0
EOS 1D C
CR2
7.4
4.4
EOS-1D Mark II
CR2
2.2
1.0
EOS-1D Mark II N
CR2
3.3
1.0
EOS-1D Mark III
CR2
4.1
1.1
EOS-1D Mark IV
CR2
5.6
2.6
EOS-1Ds
CR2
1.0
1.0
EOS-1Ds Mark II
CR2
3.0
1.0
EOS-1Ds Mark III
CR2
4.3
1.3.1
EOS 1DX
CR2
6.7, 7.1
4.1
EOS 10D
CRW
2.0
1.0
EOS 20D
CR2
2.4
1.0
EOS 20Da
CR2
3.3
1.0
EOS 30D
CR2
3.4
1.0
EOS 40D
CR2
4.2
1.2
EOS 5D
CR2
3.3
1.0
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
EOS 50D
CR2
4.6, 5.1
2.1
EOS 60D
CR2
6.2
3.2
EOS 60Da
CR2
7.1
4.1
EOS 70D
CS2
8.2
5.2
EOS D30
CRW
1.0
1.0
EOS 6D
CR2
7.3
4.3
EOS 7D
CR2
5.6
2.6
EOS 7D Mark II
CR2
8.7
5.7
EOS D60
CRW
1.0
1.0
EOS Digital Rebel EOS 300D EOS Kiss Digital
CRW
2.0
1.0
EOS Digital Rebel XS EOS 1000D EOS Kiss F
CR2
4.6, 5.1
2.1
EOS Digital Rebel XSi EOS 450D EOS Kiss Digital X2
CR2
4.4
1.4.1
EOS Digital Rebel XT EOS 350D EOS Kiss Digital N
CR2, CRW
3.1
1.0
EOS Digital Rebel XTi EOS 400D EOS Kiss Digital X
CR2
3.6
1.0
EOS Digital Rebel T1i EOS 500D EOS Kiss X3 Digital
CR2
5.4
2.4
Digital Rebel T2i EOS 550D EOS Kiss X4 Digital
CR2
5.7, 6.1
3.1
Digital Rebel T3i EOS 600D EOS Kiss X5 Digital
CR2
6.4
3.4.1
Digital Rebel T3 EOS 1100D EOS Kiss X50 Digital
CR2
6.4
3.4.1
Digital Rebel T5 EOS 1200D EOS Kiss X70
CR2
8.4
5.4
Digital Rebel T4i EOS 650D EOS Kiss X4i
CR2
7.1
4.1
Digital Rebel SL1 EOS 100D EOS Kiss X7
CR2
7.4
4.4
Digital Rebel T5i EOS 700D EOS Kiss X7i
CR2
7.4
4.4
PowerShot 600
CRW
1.0
1.0
PowerShot A5
CRW
1.0
1.0
PowerShot A50
CRW
1.0
1.0
PowerShot G1
CRW
1.0
1.0
PowerShot G1 X
CR2
6.7, 7.1
4.1
Powershot G1 X Mark II
CR2
8.5
5.5
PowerShot G2
CRW
1.0
1.0
PowerShot G3
CRW
1.0
1.0
PowerShot G5
CRW
2.0
1.0
PowerShot G6
CRW
2.4
1.0
PowerShot G7 X
CR2
8.7
5.7
PowerShot G9
CR2
4.3
1.3.1
PowerShot G10
CR2
5.2
2.2
PowerShot G11
CR2
5.6
2.6
PowerShot G12
CR2
6.3
3.3
PowerShot G15
CR2
7.3
4.3
PowerShot G16
CR2
8.2
5.2
PowerShot Pro 1
CRW
2.2
1.0
PowerShot Pro70
CRW
1.0
1.0
PowerShot Pro90 IS
CRW
1.0
1.0
PowerShot S30
CRW
1.0
1.0
PowerShot S40
CRW
1.0
1.0
PowerShot S45
CRW
1.0
1.0
PowerShot S50
CRW
2.0
1.0
PowerShot S60
CRW
2.3
1.0
PowerShot S90
CR2
5.6
2.6
PowerShot S95
CR2
6.3
3.3
PowerShot S70
CRW
2.4
1.0
PowerShot S100
CR2
6.6
3.6
PowerShot S100V
CR2
6.7
4.0
PowerShot S110
CR2
7.3
4.3
PowerShot S120
CR2
8.3
5.3
PowerShot SX50
CR2
7.3
4.3
PowerShot SX 60 HS
CR2
8.7
5.7
PowerShot SX1 IS
CR2
5.4
2.4
EOS M
CR2
7.2
4.2
EOS M2
CR2
8.3
5.3

Just bought Canon 40d - Use CS2 - Cannot read Raw files in Bridge

Heading says it all really. Just purchased new Canon 40D Body and have been using CS2 on Mac OS 10.4 for over two years. Cannot read RAW files in Photoshop Bridge which is what I have used consistently with 20D files up to now. Quick search on Google brought up fact that Adobe had not up upgraded Bridge to read new 40D files but that was 2 years ago. Am now looking for plug-in! Can anyone help or am I now forced to upgrade my CS2 or move away to Aperture or Lightroom? Any help gratefully received. Rob

The 40d is not supported by any version of Camera Raw that can run in CS2. You need at least CS3 and ACR 4.2 or greater.
Dowload the free, stand-alone Adobe DNG Converter 5.3 and convert the raw files from your 40d to raw DNGs first, then you can open the DNG files in ACR 3.7 hosted by CS2.

PSE 8 cannot open RAW files

I use Canon 1000D and S90.
I have an iMac with PSE 8 installed.
I download the RAW files via an USB cable and acces them via the hard drive.
When I double click on a CR2 file in Bridge, PSE 8 states that it does not recognize this type of file.
I searched the Adobe FAQ / help sections and followed the instructions given there, i.e. deleted the Camera Raw plug-in and re-installed PSE8.
Consequently, I now have Camera Raw Version 6.2.0.29.
However, I still cannot acces RAW files.
In addition to PSE 8 I have LR3 (version 3.4.1) installed with Camera Raw 6.4.1. - I cannot import RAW files here either (I am a complete novice in LR3).
Checked for updates in both programs and downloaded and installed all available.
Suggestions on how to solve this will be very much appreciated.

In Bridge I double click on the CR2 file - and it is not recognised in PSE 8.
If I skip the Bridge part (and close Bridge down) and attempt to open directly from PSE 8 via File - open I can see the picture, but it is sort of dimmed (like in not active or accesible).
The two options below say:
Enable: All readable documents
Format: Photoshop Raw
The option "Open" is dimmed out and not available.
If I change the Enable option till "All documents" - the CR2 file is not dimmed, however, the "open" button is still not active.

Canon 7D Mark II cannot open raw files in cloud software

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