Canon 7D Mark II files won't open in bridge or photoshop

I am using photoshop CS5 and purchased a canon 7D Mark II and my files won't open. I updated to the photoshop 8.7.1 and my files still won't open. How do I fix this?

gregh57206245 wrote:
…I updated to the photoshop 8.7.1…
Assuming you mean ACR (Adobe Camera Raw plug-in) 8.7.1, not "Photoshop" what you write makes no sense.
ACR 8.7.1 needs at least CS6 to run.  You will never be able to open your raw files from that camera directly in CS5.  There will be no further updates for the obsolete, unsupported CS5 applications.
You have to go the free, stand alone Adobe DNG Converter 8.7.1.  Locate it, download it, install it and then launch and run it on ever folder of raw files to convert them to raw DNGs you can then open in your CS5 setup.

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