Canon 7D Mark II Raw and Elements 13

I can't open Raw files from this camera with Elements 13.  When I download Adobe Raw version 8.7 it doesn't seem to install. 
What can I do?
Mary Lou

Well, Yes,
Should she uninstall and start over? But, only from her  disk. PE 13 should have the plug- in installed , PE 9 does and it is dead simple, my wife uses it on craft work..
Sometimes the download is corrupted, but, the main problem I have found is with the installation of unzipping and where to place it.?.A novice will have heaps of trouble with this unless you get 99jon to walk her through it.
As Jon says the Canon Digital Professional Software is more than capable and it works.. The file is automatically saved to the folder you nominate in MY Pictures. No plug ins , No  installation issues. That is you Save & Convert in one stroke..
If your student does not know her way around a computer she may get lost, initially..
Get her to install Canon DPP off her disk , sometimes the professional software is easier to use than Photoshop Elements.   #### and try it .

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