Canon C5030i printer

Hello everyone,
I just bought a macbook air that i have brougth to work.
We have a canon c5030i at work, and i would like to use this to print documents.
I added the printer to the macbook by using the ip adress for the printer.
Tried printing and it worked fine, but i only got black and white. Theres no option for me to choose colours in the printing preferences.
Am I maybe missing a driver that I need to install? If yes, what is the driver called? Found a lot of drivers, but have no clue who I need.
Thank you in advance!

The other two vendors need to update their drivers. However, Canon's update will likely come through Apple in the form of a printer update.
You might try removing the printer and re-adding it to the Print & Scan system pref. Sometimes that will make them work after updates or upgrades.

Similar Messages

How to install Windows 7 64 bit driver for Canon i9100 Printer?

When I try to install my Canon i9100 printer on my HP laptop running Windows 7 Professional 64 bit, Windows cannot locate a driver. Visiting the Canon website, I find an update module for the Windows driver. Canon says the printer MUST be installed using Windows Updater before their driver update can be installed. I have tried everything, but I cannot get Windows to find a driver. Windows Updater says that my computer is Up To Date.
What am I doing wrong?
Thank you,
David

Hi Honeycutt,
The Windows 7 driver for your i9100 is only available from Microsoft through Windows Update. Please try Microsoft's web page for assistance with troubleshooting this:
http://windows.microsoft.com/en-us/windows7/find-and-install-printer-drivers
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Unable to load Canon MP160 printer driver

I've had the hardest time using my Canon MP160 printer on my iMac (Mac OS 10.5). In fact, I'm not able to print at all.
I have the printer connected via USB. It always has been. However, it only stopped working recently.
I downloaded the drivers for the printer and scanner from Canon's web site. However, when I attempt to load the printer driver, the "Installing Canon IJ Printer Driver" window appears. It gets to the "Finishing Installation" part in the process. But it "hangs" at some point and does not complete. I've tried it twice. It hung at two different points in the process. I tried letting it run overnight. That was no good.
I've also looked for the "Printer Setup Utility" and can't seem to find that anyplace. I'm wondering why I can't find that.
If anybody could help me solve this, I'd be so thankful.

Hello marconi10. Welcome to the HP Forums. I understand you are unable to install your printer on one computer, over a wireless connection. I'm going to suggest a very simple workaround, which if it works, will remove any complicated troubleshooting that would be necessary:
Please try installing the printer with a USB connection. If this does not work, you know that there is an issue occurring with the computer.
If this does work, the printer will be successfully installed. At that point, you can change the connection type from USB to wireless. For more information on how to do this, please reference this HP document: Convert from a USB connected printer to wireless
If the printer will still not connect wireless, this will point out a computer issue. For additional information and troubleshooting, relating to the inability of installing the printer over a wireless network, please reference this HP document: 'Unable to Find Printer' Error Message Displays on the Computer During Wireless Network Installation
Please respond with the results of your troubleshooting. I'm only here to help!
Mario
I worked on behalf of HP.

Canon MF4150 Printing

I just bought the Canon MF4150 Printer. I plugged it into the Airport Extreme N Base Station. The base station recognizes the printer as the 4100 series and identifies it as the Canon printer.
When I try to go into Printer Utilities and add the printer, in the default browser of the print utility under system preference I see the printer and it shows the connection type as "Bonjour". I try to add the printer, but it requires drivers. I downloaded the drivers off of the Canon website, but it doesn't seem to work or recognize printing over wireless or bonjour.
The selection box "Print Using" Does not contain the proper drivers, but only contains the Mac OS X GIMP drivers. What can I do? When I connect the printer directly via USB, the Canon drivers that I installed "UFR II" appears.
I really want this to work!!! Any ideas?? Is there a way to get this printer to print over wireless connected directly to the Airport Extreme Base Station?

My setup was similar to yours. In the printer browser it shows the Canon MF4100 series, I selected it, and it shows
Name: Canon MF4100 (which is correct)
Location: "My Airport Base Station Name" (which is correct)
Print Using: "Please select a driver or printer model"
The "Print Using" seems to be the problem. I don't see the drivers that I loaded for the USB, and I tried "Auto Select" but it bounces back to "Please select a driver or printer model". I tried using one of the GIMP, but it does not work. I also tried "Other" and a dialogue box popped up allowing me to choose a driver. I looked everywhere for the print driver, but there wasn't a single file I could select to get it going. Any ideas?
BIG SIGH, This is a Mac, and I love it! Why does Canon make it so difficult?!

Canon S750 printer not working after upgrading to Leopard

Leopard is brilliant, and everything works after I upgraded from Tiger except... my Canon S750 printer gives error messages and fails to print. This is VERY annoying. I can't seem to find an S750 driver for OS X 10.5 on Canon's web site. So, what to do next? Just wait, and keep logging on to Canon's web site in the hope that, one day, the driver will be there? I can't find any official statement from Canon as to what they're up to. Are they currently working on drivers for Leopard? Do they have any projected "release dates"? Are they at all interested, or would they prefer to sell me another printer perhaps? Any information on what I should do now will be gratefully received. Thanks.

UPDATE... my S750 printer has suddenly started to print OK! This is rather bizarre, since I've not re-booted, haven't un-installed/re-installed the printer. End of topic!

Can't get canon LPB6300 printer to work on a second machine

Hi
The printer I will refer to is reachable in my local network over ethernet and has a fixed IP address.
I got cups to work with my canon printer this afternoon on one of my machines. I searched the whole internet for howtos and I think the steps that finally got the thing working were the following:
1. Install capt-src from aur
2. Add myself to the lp group and relogin
3. Connect the printer and restart cups
3. Perform the following two commands:
sudo lpadmin -p LBP6300 -m CNCUPSLBP6300CAPTK.ppd -v ccp://localhost:59687 -E
sudo ccpdadmin -p LBP6300 -o net:192.168.1.2
and the result is:
sudo ccpdadmin -P
CUPS_ConfigPath = /etc/cups/
LOG Path = None
UI Port = 59787
Entry Num : Spooler : Backend : FIFO path : Device Path : Status
[0] : LBP6300 : ccp : //localhost:59687 : net:192.168.1.2 :
4. Start ccpd daemon
These steps worked on one of my machines. I thought I could perform the same steps on another machine to get it to work but until now I had no success. I tried to print a test page but cups immediately changed the new job to "completed" without printing something out.
The packages installed on the archlinux systems are the same, at least the one i checked (-Qs cups, foomatic, dependencies from aur for capt-src).
yaourt -Qs capt
local/capt-src 2.50-9
Canon CAPT Printer Driver for Linux. Compiled from source code.
yaourt -Qs cups
extra/cups 1.6.1-6
The CUPS Printing System - daemon package
extra/cups-filters 1.0.29-3
OpenPrinting CUPS Filters
extra/cups-pk-helper 0.2.4-1
A helper that makes system-config-printer use PolicyKit
multilib/lib32-libcups 1.6.1-1
The CUPS Printing System - client libraries (32-bit)
extra/libcups 1.6.1-6
The CUPS Printing System - client libraries and headers
extra/pycups 1.9.62-1
Python CUPS Bindings
extra/system-config-printer 1.3.12-2
A CUPS printer configuration tool and status applet
yaourt -Qs foomatic
extra/foomatic-db 1:4.0.17_20120712-1
Foomatic - The collected knowledge about printers, drivers, and driver options in XML files, used by foomatic-db-engine to generate PPD files.
extra/foomatic-filters 1:4.0.17_20120712-1
Foomatic - Filter scripts used by the printer spoolers to convert the incoming PostScript data into the printer's native format.
Before you post some links, I've already checked:
https://aur.archlinux.org/packages/capt-src/
http://chakra-project.org/bbs/viewtopic.php?id=6609
http://ubuntuforums.org/showthread.php?t=1983091
https://help.ubuntu.com/community/CanonCaptDrv190
https://wiki.archlinux.org/index.php/Canon_LBP2900
I'm afraid I'm out of ideas.. Can anyone help?
Cheers

Thanks for your link but i don't think it has something to do with relinking libraries since i never had to to that on my first machine. I'm currently pursuing a different approach: I'm comparing the files used by ccpd and cups on both machines with each other. These are the results:
On the machine with working capt service:
http://pastebin.com/Fyif7zxz
http://pastebin.com/n0KQj14z
On the machine with defect capt service:
http://pastebin.com/rtUW5Gfm
http://pastebin.com/vh94E3Jv
One thing that i noticed is the two libraries resolv and nss which are used on the defect machine. Could it be that?
Last edited by Picoli (2013-02-24 22:49:25)

Canon MF4400w Printer - "Filter" failed error. Can't scan either.

Hi,
I work in a wholly Mac environment. We have around 10 plus Macs in the office, most of them running 10.8.3 (the latest I believe). All Macs are able to print to our Canon MF4400w Printer fine EXCEPT mine.
I've had a Canon technician come by. We've installed/reinstalled the canon drivers multiple times, tried via USB/Wireless, and I personally looked up these forums to try and diagnose the problem myself. As far as I can tell, it has something to do with "capdftopdl", whatever that is.
This is a new iMac that was purchase a few weeks ago. I've used migration assistant to transfer my files from my old Mac to this new one via LAN cable. Printing from this Mac has always resulted in the "Stopped. "Filter" failed." error. It has never printed successfully despite trying multiple different drivers.
Log printout from console:
D [11/Apr/2013:14:25:15 +0800] [Job 22] The following messages were recorded from 14:25:07 to 14:25:15
D [11/Apr/2013:14:25:15 +0800] [Job 22] Adding start banner page "none".
D [11/Apr/2013:14:25:15 +0800] [Job 22] Queued on "CanonMF4400w" by "Ian".
D [11/Apr/2013:14:25:15 +0800] [Job 22] File of type application/pdf queued by "Ian".
D [11/Apr/2013:14:25:15 +0800] [Job 22] Setting job-hold-until to no-hold
D [11/Apr/2013:14:25:15 +0800] [Job 22] Adding end banner page "none".
D [11/Apr/2013:14:25:15 +0800] [Job 22] Job released by user.
D [11/Apr/2013:14:25:15 +0800] [Job 22] time-at-processing=1365661508
D [11/Apr/2013:14:25:15 +0800] [Job 22] job-sheets=none,none
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[0]="CanonMF4400w"
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[1]="22"
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[2]="Ivan"
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[3]="Microsoft Word - Art.docx"
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[4]="1"
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= brightness=100 CN_PdlWrapper_DebugMode=0 noCNBarCode CNBrightness=6 CNContrast=6 CNCopies=1 CNEncodeType=1 CNGamma=1.4 CNHalftone=pattern1 CNLANG=en_US CNPDECALL=CNLZ0050 CNPDEUserName=SXZhbg== CNPrintSetting..b. CNQueueDescription=CanonMF4400w CNSpecialPrintMode=Mode2 CNSystemEncoding=0 noCNTonerSaving noCNWhiteGap collate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Word com.apple.print.JobInfo.PMJobName=Microsoft\ Word\ -\Art.docx com.apple.print.JobInfo.PMJobOwner=Ian com.apple.print.PageToPaperMappingMediaName=A4 com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=5857 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=CanonMF4400w Filter=None gamma=1000 media=A4 MediaType=PlainPaper number-up=1 PageSize=A4 PaperInfoIsSuggested..b. printer-resolution=600x600dpi pserrorhandler-requested=standard Resolution=600x600dpi job-uuid=urn:uuid:a34846a9-9952-3032-4bca-848f99cecd0e job-originating-host-name=localhost time-at-creation=1365661507 time-at-processing=1365661508 job-impressions=2 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=2 com.apple.print.PrintSettings.PMTotalBeginPages..n.=2"
D [11/Apr/2013:14:25:15 +0800] [Job 22] argv[6]="/private/var/spool/cups/d00022-001"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[0]="<CFProcessPath>"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[9]="HOME=/private/var/spool/cups/tmp"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[11]="SERVER_ADMIN=root@localhost"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[12]="SOFTWARE=CUPS/1.6.2"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[14]="USER=root"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[15]="CUPS_MAX_MESSAGE=2047"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[17]="CUPS_ENCRYPTION=IfRequested"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[18]="IPP_PORT=631"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[19]="CHARSET=utf-8"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[20]="LANG=en_US.UTF-8"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[21]="APPLE_LANGUAGE=en-US"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[22]="PPD=/private/etc/cups/ppd/CanonMF4400w.ppd"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[23]="RIP_MAX_CACHE=128m"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[24]="CONTENT_TYPE=application/pdf"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[25]="DEVICE_URI=dnssd://CanonMF4400w._pdl-datastream._tcp.local./?bidi"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[26]="PRINTER_INFO=CanonMF4400w"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[27]="PRINTER_LOCATION="
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[28]="PRINTER=CanonMF4400w"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[29]="PRINTER_STATE_REASONS=none"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[30]="CUPS_FILETYPE=document"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[31]="FINAL_CONTENT_TYPE=printer/CanonMF4400w"
D [11/Apr/2013:14:25:15 +0800] [Job 22] envp[32]="AUTH_I****"
D [11/Apr/2013:14:25:15 +0800] [Job 22] Started filter /Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl (PID 5017)
D [11/Apr/2013:14:25:15 +0800] [Job 22] Started backend /usr/libexec/cups/backend/dnssd (PID 5018)
D [11/Apr/2013:14:25:15 +0800] [Job 22] Resolving "CanonMF4400w._pdl-datastream._tcp.local."...
D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: +connecting-to-device
D [11/Apr/2013:14:25:15 +0800] [Job 22] Resolving "CanonMF4400w", regtype="_pdl-datastream._tcp", domain="local."...
D [11/Apr/2013:14:25:15 +0800] [Job 22] Looking for printer.
D [11/Apr/2013:14:25:15 +0800] [Job 22] Set job-printer-state-message to "Looking for printer.", current level=INFO
D [11/Apr/2013:14:25:15 +0800] [Job 22] Resolved as "socket://Canonb0a4b0.local.:9100/"...
D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: -connecting-to-device,offline-report
D [11/Apr/2013:14:25:15 +0800] [Job 22] Executing backend "/usr/libexec/cups/backend/socket"...
D [11/Apr/2013:14:25:15 +0800] [Job 22] capdftopdl start.
D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: +connecting-to-device
D [11/Apr/2013:14:25:15 +0800] [Job 22] Looking up "Canonb0a4b0.local."...
D [11/Apr/2013:14:25:15 +0800] [Job 22] STATE: -com.canon.unsupportedsize-error
D [11/Apr/2013:14:25:15 +0800] [Job 22] PID 5017 (/Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl) stopped with status 1.
D [11/Apr/2013:14:25:15 +0800] [Job 22] Hint: Try setting the LogLevel to "debug" to find out more.
D [11/Apr/2013:14:25:15 +0800] [Job 22] hrDeviceDesc="Unknown"
D [11/Apr/2013:14:25:15 +0800] [Job 22] prtGeneralCurrentLocalization type is 5, expected 2!
D [11/Apr/2013:14:25:15 +0800] [Job 22] backendWaitLoop(snmp_fd=5, addr=0x7fa1dac0d458, side_cb=0x108df9013)
D [11/Apr/2013:14:25:15 +0800] [Job 22] PID 5018 (/usr/libexec/cups/backend/dnssd) exited with no errors.
D [11/Apr/2013:14:25:15 +0800] [Job 22] End of messages
D [11/Apr/2013:14:25:15 +0800] [Job 22] printer-state=3(idle)
D [11/Apr/2013:14:25:15 +0800] [Job 22] printer-state-message="Filter failed"
D [11/Apr/2013:14:25:15 +0800] [Job 22] printer-state-reasons=none
E [11/Apr/2013:14:30:19 +0800] [Job 22] Stopping unresponsive job.
Things I have tried:
1) Some threads suggest that it may be a corrupted Font problem. Followed steps suggested by thread, no luck.
2) Some suggested it was a setting under network. Followed those steps, still same problem.
3) Setting paper print size to A4/Letter
Please help!

Can you reply with your email address, but in the form of user_name at domain_name dot com (dot country if applicable). I have some files to send you to replace the Canon files that are possibly causing the error.
Also, for your reference, you posted in the Lion forum but you have Mtn Lion. If you posted in the Mtn Lion forum I would have got to you sooner.

My setup: iMac hardline to Canon i960 printer. Issue: endless printing of the same document. The printer window states that the pinter is in use and there is nothing listed in the Print Queue. How can I stop printing the document?

My setup: iMac hardline to Canon i960 printer. Issue: endless printing of the same document. The printer window states that the pinter is in use and there is nothing listed in the Print Queue. How can I stop printing the document?

Soution: Delete the printer and add the same printer back in, therefore creating a new print queue.

I have a MacBook Air (10.8.2) connected to Canon MP530 printer. I'm unable to scan documents as MP Navigator is not supported. Any ideas on how to scan using this printer.

I have a MacBook Air (10.8.2) connected to a Canon MP530 printer. I am unable to scan documents as it appears my Mac does not support MP Navigator. Any ideas? I have made an inquiry to Canon but have not received any answers yet.

Why do you say your MBA won't support it? MP Navigator for OS X 8 and the MP530 is available here.

My new Canon Pixma 7250 wireless printer can no longer find my wireless network. My MAC is, Yosemite 10.10.2. I've run diagnostics and Canon LAN printer setup routine many time. Is there a solution? Can anyone help?

My new Canon Pixma 7250 wireless printercan no longer find my wireless network. (It worked fine until recently) I have a Yosemite 10.10.2. I've run diagnostics and the Canon LAN printer setup routine many times. Is there a solution? Can anyone help?

Turn of the MG and unplug the power cord. Leave it off for about a minute and then reconnect the power cord and turn the power back on. Wait while the device attempts to reconnect to your wireless network - the blue wifi symbol on the MG will flash and then stay on once it has connected. If it keeps flashing then you will have to reconnect the MG to your wireless access point via the control panel on the MG.

Canon MP560 Printer is not detected by System Preferences

Hi everyone,
I am using a 2010 Macbook Pro with OS X Version 10.7.5, I have had this Canon MP560 Printer for about 2 years now and it has been working perfectly until lately when it starts to keep on returning "a communication error has occured" whenever I tried to print something.
I have read through the forum and noticed that people have experienced the same thing as me.
So for me, I have tried the following solutions:
1. Checking if the LAN connection is working and printing the LAN test page from printer. It does print ad says that wireless LAN is enabled an active.
2. I deleted the printer and scanner from System Preferences and try to re-add it
3. Update my software
When I tried to re-add it, there is no printer detected. I tried doing the step-by-step that PAHU recommended that worked for some one but unfortunately it does not work for me. My printer still does not appear when I tried to look up a printer.
(Here is the step by step that I followed:
The printer component of the MP560 can take longer to appear than the scanner component. The scanner uses Bonjour to advertise itself on the wireless network, while the printer component uses a proprietary protocol called "canonijnetwork". If you select to add a printer and have the Default Add Printer view open, you will see the MP560 as Bonjour Scanner in the Kind column. But if you wait at least 15 seconds more, the printer should appear showing "canonijnetwork" in the Kind column.
If this printer component does not appear after 30 seconds maximum then it would suggest a problem with the printer driver installation. So open Finder and navigate to HD > Library > Printers > Canon > BJPrinter and trash the contents of this folder. Then download the latest MP560 driver via this link and run the installer. With the installation completed, try to add the printer again.)
Since I have tried these suggestions but still is not successful I wonder what's wrong with my Printer/Macbook and if there's any other way to add printer (using IP address for example ). If anyone could help me, I would really appreciate it.
Thanks!

Yes I can Ping the IP address from Network Utility.
Before, my Macbook couldn't even recognize the scanner, but now I can add the Scanner from System Preferences.
However, my printer is stll not detected. I am missing some sort of an application or something?

Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. the process ends with my mac saying the software is not currently available from the software update server.

Since upgrading to Mavericks, my Canon MP980 printer no longer works. I've tried deleting the printer and adding it again. I've downloaded the driver software from Canon. My Mac dropbox tells me "the selected printer software is available from Apple", but when I click to download it, the process ends with my mac saying the software is not currently available from the software update server.

Open Finder and click on Go > Go to Folder. Then type
/Library/Printers/Canon
and press Enter. This will show the BJPrinter and iJScanner folders. You could try moving or trashing this folder and then installing the driver that you downloaded from Canon again.

Canon MP620 print driver does not work with Snow Leopard

Bought a Macbook & bundled Canon MP620 printer in Dec 08. Two days ago upgraded to Snow Leopard, and I can no longer print (the printer is not recognized), it only sees "Bonjour scanner" (the printer is a multi-function printer, copier, fax, scanner). Spent more than two hours with two different Apple tech support people over the phone; talked to Apple personnel in store. My printer is connected via Ethernet cable to a wireless modem, and I connect to the wireless modem via Airport. The phone tech person insisted that this printer is supported by Snow Leopard, but we reloaded the print driver from the Snow Leopard installation disk with no results. Finally my last resort, which worked, is to go to Radio Shack and get a cable that has a USB-A (printer) to USB-B (Mac) attachment. I was able to print. It is unacceptable for Apple to have this problem, as I went into the store four different times to discuss whether I should upgrade to Snow Leopard, and was told on every occasion that Snow Leopard will make everything run faster, more smoothy, etc. NOT! I want Apple to post a notice on their web site to a) confirm their print driver problems with Snow Leopard and b) to confirm WHEN new print drivers will be released.

Have a look at my last posting re Canon network printing.
http://discussions.apple.com/thread.jspa?threadID=2128186&tstart=0&messageID=100 97438#10097438
i got my MP980 working via Ethernet and wireless. The same procedure should work for your MP620.
Pahu

Is it possible to have an HP and Canon wireless printer on the same wireless home network?

I presently have a Canon MP560 printer on my wireless home network. I do not have this printer installed on my computer. I purchased an HP 3520e-All-In-One hoping I could have both on my home network. My os is Windows 7 64bit. I tried to install the HP 3520e, and received the following error message - "Your printer failed to join the wireless network", and said the issue was that MAC address filtering may be enabled on my computer, which it is not. It is disabled. Question: Is there a workaround to have two wireless printers on the same network, and if so, what is it? Thank you so much for your help.

Hi,
I actually have 3 printers from 3 vendors on my home network. I have tested using MAC filter and w/o MAC filter, no problem at all. The MAC filter should be on the router, not from your computer. Have you checked that ? My suggestion: use a computer on the network to connect the printer using USB cable then setup from there. The printer will use EXISTING setup from your computer and you won't need to enter security key.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My Canon MX922 printer has stopped printing because it says the paper tray is empty. Tray is full.

My Canon MX922 printer has all of a sudden stopped printing and I'm getting the error message that the paper tray is empty. The tray is full. I've removed and replaced several times. I've loaded the top feeder as well in case for some reason it was trying to pull from there. I've shut down and restarted several times as well, to no avail. I work from home and this is my own business so it's vital I have a working printer. Any suggestions as to what the problem is or is the printer shot? I've probably had it just over a year.

Hi nicolej31,
You will want to ensure that there aren't any obstructions in the paper feed path that may be causing the paper not to feed and be recognized by the printer. With a flashlight or other bright light, please check the paper feed areas of the printer to ensure no obstructions exist. Once this has been done, please perform a roller cleaning on the unit by following the steps located here.
You will also want to ensure that the paper type and size selected in the printer driver is applicable to the cassette tray that you are trying to print from. For information on which paper sizes and types to load in each cassette tray, please click here.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon C5030i printer

Similar Messages

Maybe you are looking for