Canon cr2 files not recognised in LR4.1

I have Lightroom 4.1 running on a MacBook Air with 10.8.1 OS
It is not recognising the files from my Canon 7D with v 2.00 firmware
The files are recognised however in Bridge v 6
Any solutions?

What is your general work flow? Are you pulling the files directly from the camera? I was having an issue with my new 7D last night where Lightroom insists that it doesn't know what to do with the cr2 files when I was attempting to import them from the camera (Something it happily does with my T3 and has for ages)
However, if I manually dragged the RAW files to their holding directory on the drive myself, and then imported them to Lightroom, everything was just fine.

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Opening Canon CR2 files in CS3 on a Mac

What Camera Raw plug-in do I need to open Canon CR2 files in Photoshop CS3 on a Mac?
-Please send download link and installation instructions.
Thanks

Martha,
You have not provided any information about how you updated to ACR 4.3 or details about your setup, whether you have purged the Cache through the Tools menu in Bridge, trashed Photoshop and/or preferences, Repaired Permissions, or performed any other maintenance, nor what error message you get or what happens when you try opening your images, nor any information as to the exact version of Photoshop you are running (10.0.1?) as well as the OS (14.0.11 or 10.5.7?). You really need to post in the Camera Raw forum so that you can browse existing threads and so we can point you to relevant posts.
Provided the files themselves are not damaged or corrupted, the most common problems are installing the ACR plug-in in the wrong place and not removing the obsolete ACR plug-in that is originally installed by default with Photoshop.
If you go to the Photoshop menu > About Plug-in > Camera Raw…, you should see only one instance of Camera Raw and it should be 4.6 when you select that menu item.
If you have any other question, please post in the Camera Raw forum, not here. A discussion of this nature should be over there, where it can benefit other Camera Raw users, not just you.

DNG Converter no longer converts focusing points from Canon CR2 files

Hi all,
Up until some time between July 2010 and September 2010, the focusing points embedded in the original Canon CR2 files were also converted and containded in the DNG-file. Hence up until this point in time the focusing points were shown in Apple's Aperture. Since September 2010 this is no longer the case.
I had hoped for the DNG Converter 6.7 Beta to have corrected this truncation of the files.
I am using af Canon EOS 1D Mark III. I am running OS X Lion 10.7.3
1. Has anybody else experienced the same change in behavor of the DNG Converter?
2. Can anybody still see the focus points in Aperture or equal Imaging program?
3. Does anybody have an idea, how to contact Adobe for such a feature request?
Thank you in advance for your help.
Kind regards,
Allan

Hi MadManChan2000,
Thank you for your answer. So what you are saying is that for some reason Apple's Aperture is no longer reading these MarkerNote metadata correctly?
Kind regards,
Allan

Macs and aiff files not recognised by older hi fi.?

I have burnt audio cds using external burner(itunes 8).They are on the cd as it plays in the mac but will not play on our cd player.Iread something online about macs and aiff files not recognised by older hi fi.
http://en.wikipedia.org/wiki/AudioInterchange_FileFormat
any help please

Several possible issues.
1) Did you burn the CD as an audio format CD or did you just burn AIFF files to a CD as a data CD? CD players require an audio format CD, not just AIFF files burned to a CD as AIFF files.
2) Older CD players can have problems reading burned CDs. Sometimes using a different brand CD, a longer burn time (slower burn speed) can help, but sometimes you just have to buy a newer player. CD-RW can present big problems unless it is specified as supported.

Canon 6D, Bridge CS5, Camera raw 6.7.1 -- cr2 files not shown

I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?

Frau S aus B wrote:
I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?
The Canon 6D id NOT supported by ACR 6.7.1. It was supported for the very first time in ACR 7.3 whch requires CS6 to run.
Therefore you will never be able to open raw CR2 files from the 6D directly in CS5.
If you do not plan on upgrading, you can download the free, stand-alone Adobe DNG Converter 8.3 (always use the latest version, it's not tied to your version of Photoshop at all), install it like any other application and then run it on each batch of CR2 files to convert them to raw DNG files that you can then open in your version of Photoshop and ACR.

PS4 LR4 cr2 images not recognised

I have CS4 and Lightroom 4
I trialed Adobe cc but since I deinstalled it
NOW after editing in Lightroom and then moving to "edit in" Photoshop it will not open cr2 files nor save as jpg?
Help!!

The import bit of information is what model camera are the CR2 images from?
Every camera must be supported explicitly by an update of the PS Camera Raw plug-in and an update to LR that comes out after the camera is released, so if your camera model is newer than when CS4/ACR5.7 and/or LR4.6 were released then one or both won’t support it.
Here is a list of what cameras are supported by what minimum version of ACR and LR:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

Images files not recognised from Canon 5D Mark III

iPhoto will not recognise any files from my Canon 5D Mark III. I have tried everything - updated all software, purchased the newest version of iPhoto, formatted the memory card, used a different cable, tried a different memory card. Tha battery is also fine
I really have no idea what is going on. I have just upgraded from a Canon 5D Mark II and I never had any problems before.
Any ideas?

Is the memory card recognized if connected to the Mac with a card reader, built-in or external?
Have you applied this updater: Digital Camera RAW Compatibility Update 3.12?
OT

Working with canon 6d CR2 files not possible without converting to DNG?

I have a brand-new down on 60 camera which generates CO2 files. Unfortunately I have not been able to edit any of my photos using Adobe camera raw or bridge or Photoshop without converting to DND files. Do you and you files are larger than the CR to file sizes and therefore I don't like them. Is there anyway for me to work directly on my Cr2 files like I did on my NEF files when I had the nikon? Yes my Photoshop is up-to-date.

What version of Photoshop are you using, and what version of Camera Raw plug-in (ACR) are you using?
If your camera is a 6D then you need Photoshop CS6 and ACR 7.3 or newer to open the CR2 files.
If your camera is a 60D then you need Photoshop CS5 and ACR 6.2 or newer to open the CR2 files.

Canon G7X camera raw files not recognised in Aperture?

I use Aperture 3.5 extensively and have updated to, I think, 6.07 which is the latest update pack but the RAW files are still not recognised in Aperture. Am I doing something wrong or any idea when aperture will be updated for this relatively new camera. Many thanks

The list of cameras that are supported by Aperture is here:
http://www.apple.com/aperture/specs/raw.html
Your camera is not yet on the list, sorry. You'll have to wait for the RAW support to be released. You amy want to use your camera's software to develop the RAW files and to convert them to another lossless format.

Canon EOS-1D C cr2 files not recog by LR nor Camera Raw

Any reason why? They're suppose to be the same as EOS-1D X files and LR and CR opens these files fine.

Here is an automator app to convert 'C' files to 'X' which can then be read by LR and Photoshop:
http://syd-low.com/2013/02/reading-eos-1d-c-cr2-files/

HELP! SOME .cr2 Files not able to be opened by LR or Adobe

I have about 200 .cr2 files which aren't able to be imported or opened in either LR4, Photoshop CS4 or DNG Converter. I have succesfully imported 3000 files from the same shoot shot across different cards including this particular card.
I don't understand why this is happening. I need to know if there is a way of recovering the file information and retiveing these images as they are for clients. This has happened in the past before but now this particular client wants the images that have failed to import. ( of course!)
Lightroom what have you done!!!????
Files will not preview in OSX "Preview"
file name looks like this:
_MG_1179.CR2

The raw files are either corrupted or from a camera model newer than the raw-converter supports.
The statement about some files on the same card working ok suggests it is more a corruption problem since it would be normal that all photos on the same card would be from the same camera, although perhaps if some files are shot in small-raw mode or stills-during-video mode and perhaps the raw converter doesn’t know how to process those. Are you using the latest DNG converter (7.3) to process the files or an old one from the CS4 era?
Do these non-importing files work in Canon-supposed software, such as Digital Photo Professional from the newest camera model used in the shoot? By “work” I mean can you save a JPG from the CR2 files in DPP, not merely view the thumbnails or previews which are looking at the camera-embedded JPG preview, not decoding the raw data?
If the raw files are corrupted then if they are corrupted on the card then the data is lost, but if they were corrupted in the transfer process then you may be able to retransfer them and have them work. If you have already reused the card and written over the images with more images then you also cannot retransfer them, but if you have only formatted the card there are programs that can recover deleted images from such a card.
If the raw data is corrupted but the preview jpg is intact there may be a way to extract those and work with them, which is not as good as working with raw data, but better than nothing.
The underscore prefix of the raw filename means that the camera, itself, was in AdobeRGB mode as opposed so sRGB mode, which doesn’t really affect the raw data, just the camera-produced JPGs.
If the situation is that you are looking at raw files from a prior photoshoot that used to work and now don’t, then your hard-drive may be going bad and that is more serious.
It is unlikely that Lightroom has corrupted anything unless you are using 1.4.0 which had the 1.4.1 update issued for it due to corruption when re-writing the capture-timestamp in the raw file, something that newer versions of LR can be told not to do.
Just to be sure it is not camera incompatibilities you might clarify what camera models and what versions of the camera-raw plug-in (help / about plug-ins / camera raw), and DNG Converter and Lightroom you are using and if this is from a current photoshoot that still has raws on the cards or from an old one.

Unable to open Canon CR2 files after installing Camera Raw 7.3

I have photoshop elements 8 and have used raw files from my canon 450D for several years. Just upgraded to Photoshop Elements 11 and it doesn't recognise the .CR2 files o, as far as I can tell any other type of Raw file. This despite loading Camera Raw 7.3?
Can anyone help?
Message title was edited by: Brett N

Now then ssprengel
I think we are getting somewhere.
I have not had a chance to look at the other logs you suggest yet. But...........
I made sure the old Camera Raw.8bi file was remnamed with a totally fictitious extension so that the new file from the linkk you sent could not be mistaken..........but no joy.
I then copied the Camera Raw.8bi file from the Elements 8 equivalent folder, this is onlly circaa 11Mb instead of circa 20Mb, and..........
..........whoa and behold ............ I can read all my .CR2 files through PSE11 and also PSE* still works!
You are a star!
I don't know what other functionality is missing. Maybe there is some. I shall have to investigate.
Maybe the latest plugin only works on x64 systems?
So next steps are for me to a) review the other logs you suggest, b) try downloading the equivalent files from PSE9 and PSE10 and see if they work, c) ask Adobe why this has happened.
Many thanks
Martin

Adobe Bridge Corrupts Canon CR2 files

Viewing Canon CR2 RAW files from a Canon EOS 7D or Canon EOS 40D camera will corrupt some images. After Adobe Bridge creates a
thumbnail of the CR2 files, some images previews will show the file with corruption (large white square or discolored areas). The CR2 file then
becomes corrupt. The file is not corrupt prior to viewing in bridge, but it becomes corrupt after viewing in bridge. The file is corrupt because it can
no longer be processed with any other RAW conversion program including ACR, DPP, or BreezeBrowser. If the file is marked as read only before viewing in bridge, the image preview shows corrupt in Bridge but the file remains intact and can be processed with Canon's DPP software. This issue first occured with CS4 and the ACR 5.5 update. The problem seemed to be less prevalent with the ACR 5.7 update. However after upgrading to CS5 this problem is back and worse than ever.
When doing a detailed file compare between a corrupted version of a CR2 file and a copy of the same file before the corruption occurs it appears as if metadata has been written to the wrong part of the file (middle) instead of the beginning (header).
Operating System: Windows 7

I am trying to fix this problem as well.
In my case, I've got Windows 7 (32-bit), CS5, and a Canon 50D.
I've got photos that I can view perfectly in Canon's Digital Photo Professional, but the SAME photo in the SAME directory opens corrupted in Bridge.
Here's an interesting wrinkle:
Scenarios:
(fyi - all my CR2 images are pulled off the CF card using Bridge's loader)
CR2 Image opened in Canon's Digital Photo Professional: Opens Fine.
CR2 Image opened in Photoshop directly (skipping Bridge): Opens Fine. (opens in Camera Raw first, of course, but still Fine)
CR2 Image 'browsed to' in Bridge: Corrupted pinky/yellow/white.
CR2 Image double-clicked in Bridge, opens in Camera Raw: Corrupted pinky/yellow/white.
Bridge closed.
CR2 image opened in Photoshop directly again. Pay attention... opens 1st in Camera Raw: Corrupted, but for only five seconds! It refreshes on its own and now is Fine! Click Open Image into Photoshop and it Opens Fine again.
It's clear to me Bridge/Adobe something is corrupting these images.
It seems sometimes that the corruption becomes permanent, and even Canon's Digital Photo Professional shows a corrupted image. In the scenarios and order mentioned above, the CR2 file remains openable fine in Digital Photo Professional. So, why other images I have cannot open well in Digital Photo Professional, I do not know -- perhaps the order I clicked things caused Bridge to update the CR2 file?
I'm in the process of updating all CS5 software to the latest, in case I'm missing some updates. If anything improves as a result, I'll update here.
]{evin

CS5 Ext and Bridge 6.3 are now corrupting my Canon cr2 files. Any suggestions?

Morning All,
My machine has just started corrupting some of my cr2 files. I bring them back from the card as well as from my backups and all of a sudden all of the versions are corrupt. I can open them in IrfanView no problem. I can open them in DPP by Canon no problem. Just Bridge does this. I have installed all of the latest updates for all Adobe products. The thumbnail is corrupted with white/pinkish squares as well as the preview pane being corrupted. However, I have just noticed that I am able to open the file in Camera Raw 6.3 and it shows corruption for several seconds and then shows the uncorrupted Raw. I can make changes etc and save them by pressing done. I then see the thumbnail and it's still corrupted. Purging the cache doesn't seem to make a difference.
I'm confident that the various versions of the cr2 files are not damaged.
My system details are posted below
Windows: Microsoft Windows 7 Ultimate, 64Bit
Memory (RAM): 12280 MB
Motherboard: ASUSTeK Computer INC. P6T SE
CPU Info: Intel Core i7 CPU 920 @ 2.67GHz
Display Adapters: NVIDIA GeForce GTX 260
Monitors: 2x; NEC MultiSync LCD2690WUXi2 1920 x 1200 32 bit, ViewSonic VA2213w SERIES 1920 x 1080 32 bit
Hard Disks:
C: 128GB A-Ram Pro Series SSD for Programs
D: 4 x 1 Gb Samsung HDs in Raid 1 + 0 1863.0GB size for Data
O: 59.6GB A-Ram Pro Series SSD for Win7 and Adobe Swapfiles
The files were perfect earlier today, It's just now that they seem to be corrupting and the more I look at them the more of them corrupt. I have deleted and rebuilt the cache. I use xmp files. I've deleted them as well to no effect. I am checking the file system and may be wrong but I don't think this is a file system problem.
All MS updates have been applied as well.
Cheers
Onslow

G'day Curt,
I smacked myself on the forehead when I read your reply. How could I have forgotten to do that? However, after trying that, the problem persists and more files are corrupting. I now have around ten files of around 200 in a party folder I have that have corrupted. They all were perfect several days ago.
I'm starting to get worried as I work for the local rag and have social pics this weekend to process. I can't afford to let this happen to them.
Thanks for the suggestion....
Onslow

HT203088 Why are CR2 files not supported? How do I get them to open??

I don't know if this should go in Aperture or not. I have some photos that I took with a Canon 5D Mark III that are .CR2 and I CAN NOT get them to open in Camera Raw. I have updated all of my software with the exception of the adobe products. How do I get the .CR2 files to open???

Kbrian
According to Apple the Canon 5D Mark III is supported in Aperture 3 or later
http://www.apple.com/aperture/specs/raw.html
I am not a Canon user - but perhaps this model also allows you to save a small RAW file - perhaps called sRAW?
This may not be supported by Apple
Be aware, that although the file has a CR2 file suffix, every RAW file is unique to the model that generates it and has to be individually supported by Apple via a system level update
Hope this helps
Brian

Canon cr2 files not recognised in LR4.1

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