Canon Digital Solutions Disk

I purchased me the T1i for Christmas and downloaded the software for it off canon's website. Well after the install it tells me:
Installation was stopped. Some of the programs may not work properly. Please try reinstalling the software.
Well I checked the installed programs and the EOS Utility works and Photostich works but
Digital Photo Professional is missing the dppdll.dll file and
Picture Style Editor is missing Ucs32P.dll file
Any ideas on how I can get these files installed?
I tried reinstalling but get the same error.
Thanks

Do you need those programs?
DPP is for converting RAW (CR2 files) to jpg's but if you only intend to shoot jpg's you won't need that program
Picture Style editor again may not be of any use to you especially if this is your first non P & S camera. There's a learning curve to this program which I've never felt the need to learn. Learn how to use your camera and then decide on these.
"A skill is developed through constant practice with a passion to improve, not bought."

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When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up. What gives?

When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up. Do I need this software? Can I just download the pictures to my Mac without using the Canon software?

When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up
You need to contact Canon - or read the software specs - it sounds like the software you got form them is not supported by your computer
Do I need this software?
Probably not - exactly what about it do you want?
Can I just download the pictures to my Mac without using the Canon software?
Probably - if you are shooting JPEG - launch iPhoto and in the iPhoto preferences set action when a camera is connected to launch iPhoto and connect your camera - iPhoto should launch and you should be able to import
Some cameras need to be set to mass storage mode - read your camera manual for details and procedures
If you are using RAW then your camera needs to be on this list and you need the versions of software noted - http://support.apple.com/kb/HT4757 - for older OS versions you can use google to find the list of supported cameras
LN

Can't install Canon EOS Digital Solution disk

Hi,
Have got a problem installing 'EOS digital solution disk' which came with my Canon EOS 400D digital SLR camera. Here is a description of what happens:
I click on 'CANON EOS Digital Installer' icon as instructed. First something called 'MasterInstaller' launches, and I select 'Europe' then 'UK' when prompted. The main menu appears again and I select 'Install', then 'Next' then 'Easy Install'.
I 'Agree' the terms, then hit 'Next' in Starting Installation window.
At this point, 'Installer' launches and a window appears with the text "Preparing to install ImageBrowser" (with a blue striped barber pole type line beneath) but nothing happens. The blue stripes do not 'move' as is normally the case when something is working. It just locks up, and usually the Mac beachball of death will spin. I've tried leaving it ages to sort itself out, but nothing changes.
When I go into the 'Force Quit' option from the pull down menu in Finder, (as everything is stuck) the 'Installer' and 'MasterInstaller' are usually highlighted in red, I guess meaning they've either crashed or got lost. Sometimes the Finder joins in too (being highlighted in red).
I'm not running any other applications, and I've tried doing a Custom Install, (instead of 'Easy') and choosing only 1 application at a time, and disconnected my external drive but to no avail.
I tried emailing Canon, but they have just suggested I try loading it onto another Mac but I don't have one or access to one either.
Some help would be appreciated.
P.S. Gave disk to my partner to try on his PC and he said it loaded ok, so I assume it's not a faulty disk.

So it still said Keys out of order ? That is a pretty serious error that Disk Utility rarely is able to repair. I would run it again and report to us exactly what is reported when you attempt a repair (not verify) please.
Hi Dale,
Well, the plot thickens....
I kept running the DU repair (about 5 or 6 times), and interestingly enough kept getting EXACTLY the same message:
Checking HFS Plus volume
Checking Extents Overflow file
Checking Catalog file
Keys out of order
Rebuilding Catalog B-tree
Repair completed
No details or other messages about what the specific problem was. (Is there a way to find out?)
Well, I took another look on the link you posted and ran an 'fsck'. (I still have no idea what that means but it sounded as if it may throw up some info.) Indeed it did and here's what appeared after I typed '/sbin/fsck -fy':
** /dev/rdiskOs9
** Root file system
** Checking HFS Plus volume
** Checking Extents Overflow file
** Checking Catalog file
diskOs9: 0x8 (UNDEFINED)
Keys out of order
(4, 1886)
** Rebuilding Catalog B-tree
diskOs9: 0x8 (UNDEFINED)
** The volume Mac Hard Disk could not be repaired.
sh-2.05a#
(Hopefully there aren't any typos, I just typed this in myself, having written down the info on paper.)
Obviously the DU knows there's a problem, but simply thinks it's fixing it every time I run a repair. A bit like Groundhog Day I guess....
Now what??
Cath

Canon Digital Camera Disk for mac.

I loaded the Solution Disk Ver. 3.0 for our new Canon Camera into my macbook yesterday, We loaded
some pictures out of the camera into the computer and printed successfully. Later, when I turned the
computer back on, none of the programs would open even mail or safari. I deleted a lot of duplicate
pix and old Emails it took about an hour to empty the trash. Then I turned it off using the power
button, waited a minute and turned it back on. It is functioning, but doesn't have the speed, and
sometimes I get the little rainbow twirly thing where my cursor is, So what do I do?
annieoakley43

When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up
You need to contact Canon - or read the software specs - it sounds like the software you got form them is not supported by your computer
Do I need this software?
Probably not - exactly what about it do you want?
Can I just download the pictures to my Mac without using the Canon software?
Probably - if you are shooting JPEG - launch iPhoto and in the iPhoto preferences set action when a camera is connected to launch iPhoto and connect your camera - iPhoto should launch and you should be able to import
Some cameras need to be set to mass storage mode - read your camera manual for details and procedures
If you are using RAW then your camera needs to be on this list and you need the versions of software noted - http://support.apple.com/kb/HT4757 - for older OS versions you can use google to find the list of supported cameras
LN

Installing EOS Digital Solution Disk Ver 25.2

Trying to install EOS digital solution Ver 25.2 to PC. At very start, options are "ASIA" or "OCEANIA". But I am Europe? Should I put in Asia and continue? Or have I been supplied with a wrong Disk?

When I try to open the EOS digital solution disk ver 24.1 for my new Canon Rebel T3i camera on my Mac 10.5.8 a notice "this software is not supported by the CPU you are using" comes up
You need to contact Canon - or read the software specs - it sounds like the software you got form them is not supported by your computer
Do I need this software?
Probably not - exactly what about it do you want?
Can I just download the pictures to my Mac without using the Canon software?
Probably - if you are shooting JPEG - launch iPhoto and in the iPhoto preferences set action when a camera is connected to launch iPhoto and connect your camera - iPhoto should launch and you should be able to import
Some cameras need to be set to mass storage mode - read your camera manual for details and procedures
If you are using RAW then your camera needs to be on this list and you need the versions of software noted - http://support.apple.com/kb/HT4757 - for older OS versions you can use google to find the list of supported cameras
LN

EOS Digital Solution Disk

if I don't have a CD-ROM on my laptop, how do I install the Canon EOS Digital Solution Disk?

Go Here:
http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras
Enter your camera model, and then go to Drivers and Software.

After installing eos digital solutions disk ver 24.1,get error message (see Below)

I am installing in win7 /64 and can't run any of the programs on the eos digital solutions disk ver 24.1. I have tried different resolutions on my monitor including 1024x768 but end up with the same message.,I get an error message as follows: " this software doesn support screen res. lower than 1024x768" but my res is set higher!!
could someone please help?
Solved!
Go to Solution.

maxebaldwin wrote:
I am installing in win7 /64 and can't run any of the programs on the eos digital solutions disk ver 24.1. I have tried different resolutions on my monitor including 1024x768 but end up with the same message.,I get an error message as follows: " this software doesn support screen res. lower than 1024x768" but my res is set higher!!
could someone please help?
Solution disk 24.1 is pretty old; you should install the latest updaters from the Canon site before trying again.
That said, the problem may not be in the Canon software at all, but in the driver for your monitor. If the driver is sufficiently primitive, the Canon software may not be able to tell what resolution your monitor is capable of. Try to find and install the manufacturer's latest driver.
Bob
Boston, Massachusetts USA

Problems installing digital solution disk

Just bought a canon powershot sx500. I'm trying to install the digital camera solution disk and it won't download. Has anyone else had this issue?

I was sorry to see that you are having difficulty installing the Solutions Disk provided with your PowerShot SX500 IS camera. We are not aware that this is an issue encountered frequently, but I do apologize you are experiencing difficulty.
I would like to go through a step by step procedure that will guide you along the installation of this disk and get that software up and running.
1. Quit any software that is running.
2. Place the [DIGITAL CAMERA Solution Disk] CD-ROM supplied with your camera into the computer.
3. Click [Run SETUP.EXE] when the Auto Play window appears.
On a Macintosh computer, after inserting the disc, double-click the desktop disc icon to open it, and then double-click the mounted disk.
4. Select the area in which you live.
5. Select the country where you live, and then click [Next].
6. Select Your language.
7. The Easy or Custom Installation Screen will appear.
Click {Easy Installation] to automatically install all the software applications.
Click[Custom Installation] to select the software applications that you want to install.
8. The selection confirmation screen will appear. Click [OK].
The selected software applications will be installed. (Deselect the checkbox of the software applications that you do not wish to install.
After confirming that you have selected all the software applications for installation, click [Next] and then proceed with the installation.
9. The Confirmation screen will appear. Click [Install].
10. The License Agreement screen will appear. Click [Yes] after reading the content carefully.
11. The Disclaimer screen will appear. Click [Yes] after reading the content carefully.
12. When a message is displayed prompting you to connect the camera, connect it to a computer.
To do the installation without connecting the camera, select the [Install without connecting the device] check box and then click [Next]. When the Install without Connecting the Device screen appears, click [OK] and proceed to step 10.
12-2. Turn the camera on.
12-3. Click [Next].
13. If the Change Allowance window appears, click [Yes].
14. The installation starts.
15. Click [Finish], when everything is installed and remove the Solution Disk from the CD-ROM drive to conclude the installation.
If there is no need to restart the computer, the [Restart] screen will display. Click [Restart] to restart the computer and complete the installation.
I hope this helps get the disk installed. Please let us know if you have additional concerns.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

EOS Solution Disk v28.1 installation problem on Mac.

Yesterday I got the EOS 700D DSLR and when I wanted to install the EOS Solution Disk nothing happened. Nothing seems to happen when I click the setup icon. Has this happened to anyone?

I recently bought a Canon 70D and I am having the same issues installing. I am running Mavericks and tried to install the EOS Digital Solution Disk Ver.28.2. I double click the setup icon in the cd folder and nothing happens. Does anyone have a solution or work around for this.

Digital camera solution disk will not install on MS Vista

Initial installation on gift machine with MS Vista was fine. Months after a reinstall the Digital camera solution disk 28.2 for Canon A340 will not install on mchine, but installed fine on a Win 7 machine. The installation goes up until it starts installing then an error message (no code) just states it cannot install.

"I will try to make a disk on his."
I doubt this will work either. MS has diffintely screwed uo Win 8 especially if you don't want a MS account.
Do you know how to use Computer Management? This is going to be purposely vague because if you don't you really shouldn't do this.
Go into Computer Management, right click on Administator and click General.
Uncheck the Account is disabled box. It is also a good idea to set a password for the Administrator account since it has total unrestricted access to the system. Now you can log off your current account and you’ll see the Administrator account show up in the list of users.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

I Cannot use my digital camera solution disk on windows 8.1

I Cannot use my digital camera solution disk on windows 8.1

Hi Bpboyink!
So that the Community can help you better, we will need to know exactly what model camera you're using. Any other details you'd like to give will only help the Community better understand your issue.
Thanks and have a great day!

Canon digital camera utilities

I've just got a new laptop with OS X 10.6 on which replaces my old one with OS X 10.4. I need to install the software for the Canon digital cameras but can only find 'updater' downloads for 10.6 which rely on you having the original installed on your computer. I have tried installing the software from the original discs but the computer doesn't recognise the CD, despite it spinning.
Does anyone know of anywhere I can download the full bundle of software that comes with Canon cameras? I have been to the Canon website, but that is where the 'updater' software is.
Any help would be much appreciated!
Thanks!

I have Canon Camera Utilities running updated on my Snow Leopard. I moved everything over from my previous computer(s) using Migration Assistant and then Setup Assistant on the first bootup of the new Mac. I didn't need to re-install from the Canon Disk, so I don't have any experience doing it that way. Not sure, but it's possible that Disk might be too old for the new Mac to read properly. I know mine was from the 10.3 Panther era. Perhaps if you make sure you have Rosetta installed, the new Mac will then be able to read that Disk which was probably written for PPC Macs.
One possibility for a workaround would be to connect the two Macs together in Firewire Target Disk Mode and move that Canon Folder in Applications in its entirety over to the new Mac. I'm not sure of this, but there may not be any related files installed in places other than your Home Folder Library, and any of these should be recreated when you install, update and run the Application. I just had a very quick look and didn't see anything. So, moving over just that Folder which contains the Apps might be sufficient. (Make sure you have Rosetta installed, since the old Canon App will probably be PPC. The new Mac will be Intel.)
Directions for Firewire Target.
http://support.apple.com/kb/HT1661
(The new laptop has Firewire 800, which uses a 9 pin Firewire cable and the old Mac may be Firewire 400 which uses a 6 pin cable, so you'll need a 9 to 6 pin cable. Check first to see what the Ports look like. The old 6 pin port is kind of rectangular and curved at one end. The new 9 pin is kind of square.)
The other possibility would be if you're in the US, you could call 1-800-OKCANON and ask for tech support for this issue.

Canon digital camera integration with Labview

hi,
i need to integrate canon digital camera with labview.
i have applied for the SDK from canon , and waiting for the
reply from them. i have got a liitle control of the camera from the
dll from PS remote from http://www.breezesys.com/PSRemote/
but not able to grab the images to labview ,
if any one has worked on similar applications kindly help
thanks and regards,
sundar.

hi there,
there's a function SetOutputPath(path) where you can specify the path where the driver of the camera saves the pictures. for more information see the SDK docs. after the pictures have been saved to disk you can read the files with the LV-VIs from the "Graphics & Sound" palette. there are some examples shipped with LV of how to read image files.
Best regards
chris
CL(A)Dly bending G-Force with LabVIEW
famous last words: "oh my god, it is full of stars!"

Trouble installing Elph camera solution disk on Mac version 10.8

Just bought a Power Shot Elph 110 HS and the disk says it's for Mac version 10.6. I have a Mac 10.8 and it won't install. How do I download a more recent version of the camera solution disk?

Hi Mandz2,
For updated versions if the software for your PowerShot ELPH 110 HS, please go here.
You'll need the CD-ROM in the optical drive of your computer to install the "PhotoStitch 3.2.6 Updater for Mac OS X"
When installing the software, please install ImageBrowser last. This allows it to link to the other Canon software.
You'll need an active internet connection when installing the software. Please follow any on-screen instructions carefully.
I hope this helps..
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon Digital Rebel XTi RAW support?

I just purchased a Canon Digital Rebel XTi and cannot get RAW files to import into iPhoto. I even tried the Image Capture trick (downloading to disk and then importing) to no avail. The file format is listed as CR2, which is supposed to be supported. Is it possible that Canon is using a different variant of the CR2 format for this camera and that I'll have to wait for another iPhoto or OS X update?

I'm having the same issue - RAW images (both sRGB and AdobeRGB) from the new Rebel XTi will not open in iPhoto.
It is important to note that the same images will not open in Photoshop CS2, nor with Adobe Bridge 1.0 and even with the updated Bridge 1.0.4.6.
I would hope that Apple will recognize that there is a significant difference in file format from the Rebel XT and the Rebel XTi - and that Apple will issue an update to iPhoto accordingly.
For now, looks like Rebel XTi users will need to limp along on Canon's proprietary (and u-u-ugly) software provided with the XTi.
Jason

Canon Digital Solutions Disk

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