Canon DR 3080C-II when trying to scan from within an application scanner reports it is locked

when a my computer & scanner was moved the scanner stopped working.  It is reporting locked by another application.  It did work a couple of times the first day.   It has been uninstalled and reinstalled both software (driver)  and physically and the computer has been rebooted (cold and warm) several times.  I have also replace the USB cable.

Hi, rew!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
Thanks and have a great day!

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    Serial Number:
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    Service ID:
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    Duplexer Version:
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    Device Description:
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    Language:
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    Wireless HW Address:
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    PS
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    USB Flash Drive:
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    Monochrome Impressions:
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    Color Impressions:
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    Monochrome Equivalent Impressions (A4/Letter):
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    Color Equivalent Impressions (A4/Letter):
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    Duplex Sheets:
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    Jam Events:
    0
    Mispick Events:
    4
    Photo Color Impressions:
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    Photo Monochrome Impressions:
    0
    USB Flash Drive Insertions:
    0
    Images Scanned to USB Flash Drive:
    0
    Copy Flatbed Images Scanned:
    373
    Copy ADF Images Scanned:
    409
    Copy Monochrome Impressions:
    1122
    Copy Color Impressions:
    102
    ADF Images Scanned to Host:
    0
    Flatbed Images Scanned to Host:
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    Images Scanned to E-mail:
    0
    Images Scanned to Network Folder:
    0
    Fax ADF Images Scanned:
    23
    Fax Flatbed Images Scanned:
    1
    Fax Impressions:
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    Images Sent from PC:
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    ADF Images Scanned:
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    Flatbed Images Scanned:
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    Scanner Jam Events:
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    Paper Settings
    Default Paper Size:
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    Default Paper Type:
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    Tray 1 Size:
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    Tray 1 Type:
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    Tray 2 Size:
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    Tray 2 Type:
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    Paper Out Action:
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    Manual Feed:
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    Duplex:
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    Bind:
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    Auto Continue:
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    Number of Copies:
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    Courier Font:
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    Orientation:
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    Monochrome RET:
    On
    Wide A4:
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    Monochrome Resolution:
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    Monochrome Bits per Pixel:
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    Color Resolution:
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    Color Bits per Pixel:
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    IO Timeout:
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    Jam Recovery:
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    Personality:
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    Print PS Errors:
    Off
    USB Flash Drive
    Print Documents:
    Number of Copies:
    1
    Paper Size:
    A4
    Paper Type:
    Plain
    Fit to Page:
    On
    Collation:
    Off
    Output Color:
    Color
    Print Photos:
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    Paper Type:
    Plain
    Lighter/Darker:
    <-----*----->
    Number of Copies:
    1
    Output Color:
    Color
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    Scan File Type:
    PDF
    Scan Paper Size:
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    Flatbed Scanner:
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    Document Feeder:
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    File Name Prefix:
    scan
    Output Color:
    Color
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    Optimize:
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    Lighter/Darker:
    <-----*----->
    Paper Size:
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    Paper Type:
    Plain
    Collation:
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    Number of Copies:
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    Reduce/Enlarge:
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    Tray Select:
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    Two-Sided:
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    Multi-Page Copy:
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    Answer Mode:
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    Rings to Answer:
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    Distinctive Ring:
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    Dial Prefix:
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    Fax Resolution:
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    <-----*----->
    Fit to Page:
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    Redial if No Answer:
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    Detect Dial Tone:
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    Billing Codes:
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    Extension Phone:
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    Stamp Faxes:
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    Private Receive:
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    Confirm Fax Number:
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    Allow Fax Reprint:
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    Print Duplex:
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    Fax/Tel Ring Time:
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    Fax Speed:
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    Error Correction:
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    Forward Fax:
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    Block Junk Faxes:
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    Phone Line Volume:
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    Alarm Volume:
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    Ring Volume:
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    Key-Press Volume:
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    Fax Confirmation:
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    Fax Error Report:
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    On
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    Normal
    HP Matte 90g:
    Normal2
    HP Matte 105g:
    Heavy
    HP Matte 120g:
    Card stock
    HP Matte 150g:
    Extra Heavy
    HP Matte 200g:
    Extra Heavy
    HP Glossy 120g:
    Glossy
    HP Glossy 150g:
    Glossy
    HP Tri Glossy 150g:
    Glossy
    HP Glossy 200g:
    Heavy Glossy
    Light 60-74g:
    Light
    HP EcoSMART Lite:
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    Intermediate:
    Normal2
    Mid-Weight 96-110g:
    Heavy
    Heavy 111-130g:
    Card stock
    Extra Heavy 131-175g:
    Extra Heavy
    Hvy Glossy 111-130g:
    Light Glossy
    X-Hvy Glossy 131-175g:
    Glossy
    Card Glossy 176-220g:
    Heavy Glossy
    Color Transparency:
    Transparency
    Labels:
    Label
    Letterhead:
    Normal
    Envelope:
    Envelope
    Heavy Envelope:
    Heavy Envelope
    Preprinted:
    Normal
    Prepunched:
    Normal
    Colored:
    Normal
    Bond:
    Heavy
    Recycled:
    Normal
    Rough:
    Heavy
    Heavy Rough:
    Heavy
    HP Tough Paper:
    Tough Paper
    Opaque Film:
    Tough Paper
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    30 Minutes
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    USB Job
    Yes
    LAN Job
    Yes
    Wireless Job
    Yes
    Control Panel
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    Fax Ring
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    LaserJet Updates Settings
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    Prompt Before Install
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    Allow Downgrade
    Yes
    Allow Updates
    Yes
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    No
    Very Low Setting (Black Cartridge):
    Prompt
    Very Low Setting (Color Cartridges):
    Prompt
    Low Threshold (Black Cartridge):
    5%
    Low Threshold (Cyan Cartridge):
    3%
    Low Threshold (Magenta Cartridge):
    3%
    Low Threshold (Yellow Cartridge):
    3%
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    USB Connection:
    No
    Font Source:
    I (Internal)
    Font Number:
    23
    Font Pitch:
    10.00
    Font Point Size:
    12.00
    Symbol Set:
    PC-8
    Form Length:
    64 Lines
    Append CR to LF:
    No

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