Canon EOS 7D software?

I have just installed the above software for my 7D. When I plug in my camera it comes up with a notice that has all my camera details and says it will send a report to Apple. then nothing else.
I installed the software on a friends Windows computer and it recognised my camera. So it canot be the software.
I can however put the card from the camera into my card reader and get all my pictures into the Canon software.

What is your OS or platform and how many photos do you handle a month? This will narrow it down a little. Processing power can make a difference too aganin depending on volume and what your final output use is.

Similar Messages

  • Canon EOS 500D software & MacBook Air

    I've just got a Canon EOS 500D. I was going to simply connect it to my MacBook Air but there is a big sign with it suggesting I need to load the EOS Digital Solution disk for it to work properly.
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    You will find that your camera shows up in iPhoto without any additional software. You only need to use the Canon Software if you are interested in their applications. Simple picture transfer to your Mac does not require any of this software.
    One example of something that might need the Canon software, depending on what else your system has loaded, is the handling of images in the RAW format. If you are working with JPG files, disregard.

  • Canon EOS Utility Software and WIN 7

    Greetings,
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    There are no drivers needed for the computer to see the camera.  You do not even need the software and the computer should still see the camera.  If it doesn't you need to check out why the computer is not seeing it.  Not the software.
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  • My canon EOS DIGITAL ver 24.0 in not working with mac pro os x

    MY CANON EOS DIGITAL SOFTWARE VER 24.0 IS NOT WORKING WITH THIS VERSION OF MAC OS X

    Atiya wrote:
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  • How do I install Canon Eos Utility on Imac retina?

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    Ad additional thought:
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  • Canon 5D  digital camera not able to connect with EOS utiliities software

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  • I bought a canon EOS Rebel T5i. It came with photoshop elements 11.  PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files.  What do I need to do?

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  • How do you load Canon EOS software without a CD drive?

    How do you load Canon EOS software without a CD drive? I have a MAcbook Pro Retina without the CD drive.

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  • Intel imac not running Canon EOS Software?!

    I have just bought a new intel imac G5 (20"). My Canon 'Camera Window' software won't launch when I connect my Canon EOS 5D. Image Browser will launch when clicked on, but cannot see my 5D, or get Camera Window to respond. Camera window is completely unresponsive, does not show any window at all, but needs to be forced to quit as it seems to be hanging invisibly in a state of semi-launched limbo! I am a pro photographer and need this to start working asap. I have been researching the net for 3 days for a solution, updated the Canon software with the latest versions, reinstalled the orig Canon CD's, updated again, repaired permissions etc etc. In a real state and need to know if this will run as it does on my old ibook G3. Is there any way to get it working on the new intel imac's?! By the way, I'm running 10.4.6. Help VERY MUCH appreciated! THANK YOU!

    I received this reply today regarding this subject;
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    My name is Chris Easdon and I am the Contact Center Supervisor for
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  • When installing software from a Canon EOS CD, my Imac says I dont have  the right permissions ... I am the administrator !

    When installing software from a Canon EOS CD, my Imac says that I dont have anough priveledge to install, and to log on as administor.
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    < Email Edited By Host >

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
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  • Canon EOS 5D Mark II with Adobe Bridge (CS4) and Camera Raw 5.4

    I use a Canon EOS 5D Mark II and store in RAW-format.
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    A part of the picture is visible partly, the remaining part are lines, dots, squares etc and the divisions of correct picture and corrupted seems to be at random. There is no structure in the way the corrupted file are shown in bridge. Please look at the enclosed picture in this message.
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    Best regards

    There are forums for Bridge, Camera RAW and Photoshop.
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  • CANNOT OPEN RAW FILES USING NEW CANON EOS 1D MKIII WITH PHOTOSHOP ELEMENTS 5

    Hi, I have recently taken a number of RAW shots with my new Canon EOS 1D MKIII and have found that I am unable to import them into Photoshop Elements version 5 (using Microsoft Windows). Comments generated are: "the file is a format that cannot be included in the organiser" and "cannot open because it is the wrong type of file". The RAW file extension is .CR2 and I have been able to open these type of files taken on my older, and much cheaper, Canon 350D. I have spent hours considering different options but to no effect and am completely baffled. Do the two cameras produce different types of RAW files? Notably, the files do import into the Canon software 'Digital Photo Professional' but I want to undertake the more versatile manipulation in Photoshop Elements. I have managed to become even more baffled about Digital Negative ('DNG') files and wonder if there is some kind of converter I need. Would the solution be to purchase a more advanced Photoshop package like CS2? OR .......... do I need an 'Adobe Camera RAW' update? I have struggled to find the latest version for Photoshop Elements 5 to suit my Canon EOS 1D MKIII. There appears to be a 4.3.1 update but this only applies to Version CS3. Help!

    You probably haven't had anyone respond to your question because it has been asked and answered so many times. However, I will try once again.
    Adobe Camera Raw must have a profile for every model of every camera for which it supports the camera's raw format. It is not a matter of just supporting a file type such as your CR2 files. ACR needs to know specifically what model you are using. This is a problem that has been created by the different camera makers. They are the ones who are creating these proprietary raw formats. No, they do not cooperate with Adobe. That is why Adobe has to wait for a camera to be available, then obtain a raw file from that camera, and then create the profile so that ACR will recognize that camera. That is also why ACR is updated about four times each year, to provide support for newly released cameras.
    In an attempt to create a "common" raw file format, Adobe has developed the DNG (Digital negative) file format. Adobe is providing a free DNG converter. You always want to download and use the latest version of the DNG converter because it will be the one that supports the most cameras. The DNG converter creates a digital negative copy of your raw image. It contains all of the original raw image data. The image data is precisely the same data that was in the original raw image. The difference is that the DNG file has a "standardized" file header that stores as much of the metadata as possible about the image. Metadata is the information that records the changes that you make to your image when you edit it. Some of the image data is proprietary, and is therefore not available to Adobe. Obviously, that information simply has to be ignored by ACR. There are no XMP files associated with the DNG files. The information is stored within the DNG file itself so the XMP sidecar file is not necessary.
    If you decide to go the DNG route you want to make sure you are using the latest version of the DNG converter. It will convert raw files from the largest number of cameras. Those DNG files can be opened by any version of Camera Raw from version 2.4 onward. Consequently, someone who is still using Photoshop CS still has the capability of working on their raw files even if they have the most recent up to date camera.
    Photoshop Elements will utilize ACR 4.3.1 and any subsequent updates to the ACR 4.x releases. Judging from past experience, there should be another release soon. No one knows for sure. These releases are never announced ahead of time. ACR is not as robust in Photoshop Elements as it is in Photoshop CS3. It is the same plug-in, but a number of options are not available. It will support the same cameras, however.
    You don't need to worry about matching the DNG converter version number to your working version of ACR. The only relationship is that matching version numbers will support the same set of cameras. But the DNG files that are created can be used in any version of ACR from 2.4 onward.
    Anyone who is involved with digital photography and shooting raw has become a victim of the arrogance of the camera makers. The camera makers want to protect their proprietary format, and they want to promote the use of their software. Some of that software has to be purchased, so it is another way for them to make money. Until such time as everyone agrees on a common raw format, the photographers are the ones who are at the mercy of the camera makers. And there will be a continual ongoing updating process that we will have to wait for.

  • Canon EOS Utility Crash

    Hi,
    I am using an '07 MacBook 13" and have been using the Canon EOS utility to transfer photos from my camera to my laptop for the past year. I upgraded my camera about one month ago and reinstalled the Canon software with the disc supplied and have since used this updated version on six occasions to transfer the photos from my camera to laptop. Since yesterday, when I try to start up the EOS utility software to transfer photos the software crashes once I click on download images. I have repaired permissions on the hard drive, verified repairs but it said that it was ok. I have also just downloaded the latest version of Snow Leopard 10.6.3 which has made no difference. I found the disk for the Canon software and have tried installing this again, I'm not sure how to properly uninstall the software before hand though. Here is the fall crash report... any help would be very very much appreciated!!
    Process: EOS Utility [3205]
    Path: /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/MacOS/EOS Utility
    Identifier: com.canon.EOS Utility 2
    Version: 2.7.1 (2.7.1.0)
    Code Type: X86 (Native)
    Parent Process: launchd [87]
    Date/Time: 2010-04-03 20:13:39.429 +0100
    OS Version: Mac OS X 10.6.2 (10C540)
    Report Version: 6
    Anonymous UUID: 0BB00103-D2C2-45FF-A761-BB94C42B8599
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000002a
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Application Specific Information:
    objc_msgSend() selector name: setParentItem:
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x93425ed7 objc_msgSend + 23
    1 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
    2 com.canon.EOS Utility 2 0x0001a0f7 -[CameraItem initWithItem:parent:objectType:] + 2007
    3 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
    4 com.canon.EOS Utility 2 0x0001a0f7 -[CameraItem initWithItem:parent:objectType:] + 2007
    5 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
    6 com.canon.EOS Utility 2 0x0001a0f7 -[CameraItem initWithItem:parent:objectType:] + 2007
    7 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
    8 com.canon.EOS Utility 2 0x0003c57a -[ThumbnailController createCameraItems:flag:] + 231
    9 com.canon.EOS Utility 2 0x000445f6 -[ThumbnailController autoTransferImage:] + 148
    10 com.canon.EOS Utility 2 0x0000dd64 -[MainController autoTransferImageDone:] + 280
    11 com.apple.Foundation 0x93722b75 __NSFireDelayedPerform + 693
    12 com.apple.CoreFoundation 0x9558dedb __CFRunLoopRun + 8059
    13 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
    14 com.apple.CoreFoundation 0x9558b691 CFRunLoopRunInMode + 97
    15 com.apple.HIToolbox 0x91fb5f0c RunCurrentEventLoopInMode + 392
    16 com.apple.HIToolbox 0x91fb5cc3 ReceiveNextEventCommon + 354
    17 com.apple.HIToolbox 0x91fb5b48 BlockUntilNextEventMatchingListInMode + 81
    18 com.apple.AppKit 0x97951ac5 _DPSNextEvent + 847
    19 com.apple.AppKit 0x97951306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    20 com.apple.AppKit 0x9791349f -[NSApplication run] + 821
    21 com.apple.AppKit 0x9790b535 NSApplicationMain + 574
    22 com.canon.EOS Utility 2 0x000036c0 main + 487
    23 com.canon.EOS Utility 2 0x00002e62 _start + 216
    24 com.canon.EOS Utility 2 0x00002d89 start + 41
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x974570ea kevent + 10
    1 libSystem.B.dylib 0x97457804 dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x97456cc3 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x97456a68 dispatch_workerthread2 + 234
    4 libSystem.B.dylib 0x974564f1 pthreadwqthread + 390
    5 libSystem.B.dylib 0x97456336 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x974308da machmsgtrap + 10
    1 libSystem.B.dylib 0x97431047 mach_msg + 68
    2 com.apple.CoreFoundation 0x9558c77f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x955917a4 CFRunLoopRun + 84
    5 jp.co.canon.USBDslr 0x12fb8315 cmdtConNotifyFunc(void*) + 1029
    6 ...ple.CoreServices.CarbonCore 0x91c467ae PrivateMPEntryPoint + 68
    7 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
    8 libSystem.B.dylib 0x9745de42 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x974308da machmsgtrap + 10
    1 libSystem.B.dylib 0x97431047 mach_msg + 68
    2 com.apple.CoreFoundation 0x9558c77f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x955917a4 CFRunLoopRun + 84
    5 jp.co.canon.FWDslr_x 0x13008681 initEntryFunc + 971
    6 ...ple.CoreServices.CarbonCore 0x91c467ae PrivateMPEntryPoint + 68
    7 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
    8 libSystem.B.dylib 0x9745de42 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x974308da machmsgtrap + 10
    1 libSystem.B.dylib 0x97431047 mach_msg + 68
    2 com.apple.CoreFoundation 0x9558c77f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x955917a4 CFRunLoopRun + 84
    5 jp.co.canon.FWDslrP_x 0x1303df1d initEntryFunc + 971
    6 ...ple.CoreServices.CarbonCore 0x91c467ae PrivateMPEntryPoint + 68
    7 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
    8 libSystem.B.dylib 0x9745de42 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x9743093a semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9745e445 pthread_condwait + 1066
    2 libSystem.B.dylib 0x9748d028 pthreadcond_timedwait_relativenp + 47
    3 com.apple.Foundation 0x93748a84 -[NSCondition waitUntilDate:] + 453
    4 com.apple.Foundation 0x937017f5 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5 com.apple.Foundation 0x937016d8 -[NSConditionLock lockWhenCondition:] + 69
    6 com.canon.EOS Utility 2 0x001043d1 -[CacheController cacheThread] + 125
    7 com.apple.Foundation 0x9370c8d8 -[NSThread main] + 45
    8 com.apple.Foundation 0x9370c888 _NSThread__main_ + 1499
    9 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
    10 libSystem.B.dylib 0x9745de42 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00953000 ebx: 0x00000001 ecx: 0x9888c4ae edx: 0x0000000a
    edi: 0x00955400 esi: 0x00953000 ebp: 0xbfffd568 esp: 0xbfffd068
    ss: 0x0000001f efl: 0x00010206 eip: 0x93425ed7 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x0000002a
    Binary Images:
    0x1000 - 0x173ffa +com.canon.EOS Utility 2 2.7.1 (2.7.1.0) <6A5ED6FF-7362-C0F6-8577-481DD103E3C0> /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/MacOS/EOS Utility
    0x2d2000 - 0x2dfff0 +com.canon.MLib 1.2.0.5 (1.2.0.5) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Resources/MLib.bundle/Contents/MacOS/MLib
    0x12c86000 - 0x12cacfe7 +com.canon.edscfparse 2.7.0.19 (2.7.0.19) <0BC41C39-B0A5-91E5-B19B-C366DC6AEA54> /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Resources/EdsCFParse.bundle/Contents/MacOS/EdsCFParse
    0x12fb4000 - 0x12fe3fd3 +jp.co.canon.USBDslr 3.0.0.2 (3.0.0.2) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/USBDslr.bundle /Contents/MacOS/USBDslr
    0x12ff3000 - 0x13019fcf +jp.co.canon.FWDslr_x 5.0.0.1 (5.0.0.1) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/FWDslrx.bundle/Contents/MacOS/FWDslrx
    0x13025000 - 0x13055fc9 +jp.co.canon.FWDslrP_x 2.0.0.2 (2.0.0.2) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/FWDslrPx.bundle/Contents/MacOS/FWDslrPx
    0x13167000 - 0x13276fe0 +com.canon.EdsImage 2.7.0.2 (2.7.0.2) <23EBE7DA-E634-C356-DB8B-3EC4170BEE74> /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/EdsImage.bundl e/Contents/MacOS/EdsImage
    0x133b0000 - 0x133cdff7 libPDFRIP.A.dylib ??? (???) <EBF2754B-B509-E631-B41C-1F7061802B4D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
    0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
    0x9004c000 - 0x90126ff3 com.apple.DesktopServices 1.5.3 (1.5.3) <DA02AC94-7B0C-BD75-2305-C46A307A5FB0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x90127000 - 0x9013fff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x90199000 - 0x90252fe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
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    adholden
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