Canon G10 Camera

I downloaded and installed Camera Raw 5.2 in Photoshop CS4, about an hour ago. Since then I have had varied, and it seems random success in opening raw files in Photoshop.
I only loaded a couple of G10 raw files onto my computer [desktop]. Sometimes they open, sometimes they do not, and I get an error messages that reads: Could not complete your request because it is not the right kind of document.
Sometimes I can go through Picasa and when I click on open with and select Photoshop 4, it will open, other times not.
The same thing happens when I try to open the file from Photoshop.
I have restarted the computer several times.
Any thoughts, ideas or help would be appreciated.

W,
First understand that we're just fellow Adobe product users like you. You may want to call Adobe customer service, or even ask Canon if they have any info.
Neil

Similar Messages

FCP X freezes and must force quit? I have a FCP installed on a Mac Mini (4 gig memory) and Lion OS. The import files are large ACVHD files from a Canon G10 camera. FCPX freezes and requires a force quit. Is anyone else having these problems?

I am using FCP X on both a MacMini (10.7 with 4 Gig memory) and an iMac (10.6 with 4 gig memory). The files are ACVHD files imported from a Canon G10 camcorder. FCP is constantly freezing and requiring a forced quit. Could it be that FCP X was not tested thoroughly for use on a Mac Mini?

I think it's safe to say that FCPX wasn't tested throroughly for use on anything.
with that out of the way, there are many variables as to what might cause your problems, but I don't think it's the mac mini as long as it meets the specified minimum requirements (especially the graphics card).
You might try creating a camera archive first and then importing from that.
The other issue might be the file format itself; you might need to use Clipwrap first. Maybe someone who has the same camera can chime in.

IPhoto 09 can't import RAW file (.CR2) from Canon G10 Camera

Every time I try to import a RAW image on my G10 camera (the file extension is .CR2) into iPhoto, the program says that the file is in an unrecognized format. Yet the OS and I believe iPhoto supports RAW from the Canon G10. I have updated my software. Does anyone know why I cannot import this file?

Since the G10 support came with the 10.5.7 update download and reapply 10.5.7 COMBO Update again followed by a repair of disk permissions. See if that will jump start the import.

Canon G10 camera RAW

When will Adobe provide the upgrade to have Photoshop open RAW files created with Canon's new G10 PowerShot camera?

W,
First understand that we're just fellow Adobe product users like you. You may want to call Adobe customer service, or even ask Canon if they have any info.
Neil

Canon G10 Camera Raw - works sporadically

I downloaded and installed Camera Raw 5.2 in Photoshop CS4, about an hour ago. Since then I have had varied, and it seems random success in opening raw files in Photoshop.
I only loaded a couple of G10 raw files onto my computer [desktop]. Sometimes they open, sometimes they do not, and I get an error messages that reads: Could not complete your request because it is not the right kind of document.
Sometimes I can go through Picasa and when I click on open with and select Photoshop 4, it will open, other times not.
The same thing happens when I try to open the file from Photoshop.
I have restarted the computer several times.
Any thoughts, ideas or help would be appreciated.

Just getting an icon rather than a thumbnail can also be a symptom of ACR being in wrong directory.
Also, you might go to tools/cache/purge cache for xxx folder. Let thumbnails rebuild and see if they show correctly.

Canon G10 problems

Lets see if I can sort this out accurately.
I have the most current version of Photoshop and Bridge with the latest Camera raw update.
I attach my Canon G10 camera and download the new images to Bridge using the Adobe Importer. When the images are opened in Bridge, about half seem to be "Corrupted". There are white and colored bands thru out the images. I can open them up at this point in Photoshop and they appear fine, though I cannot save them back as Camera raw Images. If I run this folder thru Adobe DNG Converter they are still messed up.
Now if I re import the same images from the camera to the computer using the Canon software. They still are corrupted in Bridge, but if now run this folder thru Adobe DNG Converter, they open up fine in Bridge.
Help!!

Michael Olenick wrote:
I attach my Canon G10 camera and…
Hi Michael,
Regardless of whether this has anything to do with your problem or not (though I suspect it might), I would recommend you use a card reader instead of attaching the camera to the computer. Card readers are dirt cheap these days. I bought one for under $5 including tax and shipping.
This excerpt is from a long-gone post by author Bruce Fraser:
Bruce Fraser - 4:17pm Jun 14, 04 PST (#5 of 21)
Opening files directly from the camera is a bad idea for a variety of reasons*, and it most certainly isn't faster than using a FireWire or USB2 card reader.
         • Drains the camera battery
         • Runs the risk of the software you're using to open the images writing to the card and destroying the format
         • Runs a small but significant risk of USB power frying the camera
         • Slowest method known to mankind of getting images off a CF or SD card
Image corruption like you describe suggests a hardware problem, the camera's USB contact, the USB cable itself or the USB port or hub on your computer being the prime suspects.

Matching video sources: Panasonic DVX 100 and Canon G10

I am trying to match digital video captured on mini-DV from a Panasonic DVX100 with video captured on a Canon G10 digital camera. The G10 footage is a good quality, but looks noticably different, the clips do not blend well. Has anyone tried something like this before, or have any suggestions?

A lot can be accomplished in the 3Way to get what you want, in fact, I would advise you against using Color for this, unless you know it and unless you're looking to establish an image baseline and have Color render new media. Time should have been taken to match the DVX100 to the G10 beforehand on chart like a DSCLabs Chrome du Monde or at least with a Macbeth Color checker.
Find similar shots from each camera, place a marker at each spot. Toggle back and forth between the markers, observe your scopes (the vectorscope, waveform and RGB Parade - ignore the histogram as it's fairly worthless) as they will tell you what to do.
Manipulate away.
Don't know how to read your scopes? There's a section in the manual that quickly gives the highlights of this great skill to know.
If you get in a bind, send me a couple of .tiffs from similar shots of each camera and I'll get you started.

Profile for Canon G10 to simulate Olympus E-3 colors

I want to create a profile for Canon G10 which will simulate Olympus E-3 colors.
I performed the following steps, but the result is very disappointing:
1. Photographed a GretacgMacbeth ColorChecker with a G10 and a E-3, in the same light conditions (Open shade) in RAW.
2. Converted the RAW files to DNG with DNG Converter 5.4, all default settings.
3. Opened the E-3 DNG file in Profile Editor. White balanced by right-click on patch #19. Set Base Profile to E-3 Adobe Standard, Color table 6500K, 'Both color tables'.
4. Set 18 Control Points, one on each color patch, #1 to #18. Wrote down the HSL values for each.
5. Closed the E-3 file and cleared everything.
6. Opened the G10 DNG file in Profile Editor. White balanced by right-click on patch #19. Set Base Profile to G10 Camera Standard, Color table 6500K, 'Both color tables'.
4. Set 18 Control Points, one on each color patch, #1 to #18. Wrote down the HSL values for each.
7. Noted the numeric difference between the HSL values for each patch in the G10 file, vs the E-3 file.
8. Corrected the HSL values for each control point, by the numeric difference between the two files.
9. Saved and exported with a new name.
Obviously I did something wrong, because the result is BAD!
I'll appreciate it if someone could help and point me in the right direction.
Thanks,
Moshe

I'd like to add two observations about my above experiment:
1. If I change the values of a Control Point using the sliders or the point on the color wheel, the preview changes, but much less than the change of the slider. Say, I change the H slider to -10, the change in the preview is only -2, or so. Is that how it should be?
2. If I hover with the cursor over a color patch in the ColorChecker preview the values change, probably due to noise, and it's difficult to decide which is the correct point. I didn't find an option, like in Photoshop, to set the sampling size so the value is an average of several pixels in all directions.
Moshe

Bridge in trial CS4 doesn't read my Canon G10 .CR2 files

One of my motivations for upgrading to CS4 is to use my canon G10 files through bridge.
I've transferred the files from the camera to my computer. I've also run them through the latest DNG converter to use with CS3 - that worked fine.
Now bridge in the CS4 trial lists the .CR2 files, but with no metadata or thumbnail. If I double click on the file, CS4 says "Could not complete your request because it is not the right kind of document." The .DNG versions load without any problem.
Can someone tell me what I'm doing wrong?
Thanks,
Arthur

Thanks Don.
I had just come to that conclusion and tried to edit my post but it didn't seem to work.
My question now is, if I update to CR5.2, will that mess up CS3 (in case, for example, I don't end up keeping CS4)?
Arthur

Aperture 2 won't recognize Canon G10 CR2 RAW files

The Canon G10 just came out and I got one!! But Aperture will not recognize the CR2 files that it makes. Any idea how to make this work?

If you can get your hands on a copy of Canon's Digital Photo Professional it may include the proper converters that you can use for now.
For EOS utility to run the camera must be connected and running and I'm not sure the P&S cameras are recognized by that utility.
I'm having trouble with G9 CR2 files on Aperture 2.1.2. When I import them they come in at 1:1 aspect ration meaning the preview is forced to fill the preview screen so all images look a little wide and verticals look really, really stretched out.
When I go in and selected Apple -- Camera Default in the adjustments palettes it pops into the proper 4:3 ratio.
Any way to get that as the default? I've tried selected all and hitting the Camera Default but only one image at a time is updated. Driving me crazy

Poor quality noise reduction for Canon G10

I recently bought a Canon G10, and I am disappointed at the quality of RAW conversions done by ACR/LR at anything approaching a high ISO. The out-of-camera JPEGs show much superior noise reduction to what I can get from RAW files, no matter how I tweak the noise reduction settings.
At ISO 80-100 both look essentially identical.
At ISO200 JPEGs show less and tighter grain than I can manage with RAW (unless I nuke the details with luminance reduction), but both are still very good.
At ISO400 ACR/LR's RAW conversion starts to fall apart. Chroma NR in RAW is still handled well, the grain size in RAW is much larger than the camera's JPEGs. I need to apply a lot of luminance NR to reduce the RAW grain to match the JPEGs, and when I do that I lose a lot of detail. And even then, the larger grain isn't as attractive as the JPEG.
At ISO800 this problem is even worse. Big ugly blobs abound in the RAW conversion. The JPEGs don't look great, but they're very usable, especially if you're willing to dip the shadows a bit to hide the worst of the noise.
ISO1600 is interesting. The JPEGs don't look great; there's a healthy amount of noise, and NR kills a lot of fine details. But the image is usable for 4x6's or sometimes even an 8x10. But the RAW files are awful! Even cranking chroma NR to 100, there's color noise to be seen. And even with very careful use of luminance NR and sharpening I can't results that are anywhere close to JPEG's level of detail and noise.
I understand that P&S cameras like the G10 are very noisy by DSLR standards and so this might not be a focal point of ACR/LR development, but I'm surprised and disappointed that the JPEG engine in the G10 can do a better job handling noise than ACR/LR. I guess my hope is that ACR/LR will at some point offer improved NR so I can create photos using RAW that look as good as JPEGs straight out of the camera. As it is right now I'm in the unfortunate position of shooting JPEG at high ISO to get usable noise performance. My dilemma is whether to even bother shooting RAW+JPEG when this IQ might be the best I ever get from ACR/LR for the G10.
I suppose my favored solution would be to either implement or license NR technology that matches NeatImage/NoiseNinja/NoiseWare. That feature alone would be worthy of justifying a 3.0 version for me. :)

Jeff, I won't debate that the output from the G10 at ISO800+ is poor. It most certainly is! And I know that simply eliminating the scads of noise in a G10 high ISO shot won't restore the detail the noise killed in the first place. But with every other camera I've used with ACR and LR, the color noise slider eliminates all color noise at or before the "100" setting. So I was surprised when that wasn't possible with the G10.
I don't currently own a camera that puts out an image quite as noisy as the G10 at ISO1600, but what about the A900 at ISO6400?
http://www.imaging-resource.com/PRODS/AA900/AA900hLL6407XNR.HTM
Or the 50D at ISO12800?
http://www.imaging-resource.com/PRODS/E50D/E50DLL12807XNR.HTM
Both of those are horrifically noisy. Worse than the G10 at ISO1600, I'd say. But those cameras certainly aren't crap. They just offer ISO settings higher than some consider acceptable. But then again, some people consider anything higher than ISO200 on a 5D unacceptable, so it's obviously all relative. Point being, I would expect ACR to do the best job it could for any camera it supports, not just the best job it can do for only some of the cameras it supports.
In any case, I want ACR to be able to remove the color noise from my G10's images, just like it can with my other cameras. I know the images are sub-standard when measured against a DSLR, but at least to my eyes, even very noisy images can look decent in small prints so long as there aren't big color blobs all over the place.
As for the luminance noise, I'm happier to live with that. I'd be happy to eventually pay for a LR upgrade that gives me NR similar to what the high-end third-party apps do, because that feature would make each of my cameras geniunely more useful--and retroactively! But a simpler request it seems is to recalibrate what "100" means for the G10. At least then I could dispense with the JPEGs and still make an 8x10.

Canon G10 thumbnails don't work??

Hi -
I have CS4 and have installed the latest update but the thumbnails for Canon G10 raw files do not display (ACR will open and convert them properly). All other raw files (nikon) do display thumbs.
Any one have a tip for troubleshooting this?
thanks,
Tom O'Connell

Have you purged the cache for the offending folder(s) through the Bridge Tools menu?
Also check the ACR forum. I seem to remember that some type(s) of files from certain Canon files are not supported (not considered true or conforming raw files)
Adobe Camera Raw Forum [CLICK HERE]
What exact version of Bridge and the OS are you running?

Canon G10 Raw Shots

So I think I realize that I cannot use my antiquated Photoshop 5 with RAW shots taken on my Canon G10. However I was not able to get any assistance from the help line as to which version I need to upgrade to. I don't have an open bank account so if anyone could make a suggestion as to which is the most cost effective that would work I would greatly appreciate it. I'm starting to think that shooting in RAW was a mistake. All are underwater pictures taken in Bonaire and I would really like to work with them

If by version 5 of Photoshop you mean just plain Photoshop 5.0 from the late 90s or early 2000's, then it is too old to upgrade to the current version of Photoshop which is 11 or CS4 and you cannot buy an earlier version of Photoshop, either, so the answer to your question is that you need to buy Photoshop 11 at the full price if you actually want to use Photoshop directly with your RAW images.
You may be talking about some other product with Photoshop in its name, like Photoshop Elements or Photoshop Premier (video) or Photoshop Lightroom, but the answer to what version to upgrade to is still likely the same, unless, perhaps Photoshop Elements 5 is still a valid candidate for the current version of Photoshop Elements which is 8.
You may also be talking about Adobe Camera RAW version 5 and since the current version of ACR is 5.6 and upgrades from ACR 5.x to 5.6 would be free, there is no upgrade cost. ACR 5.x shipped with Photoshop 11 or CS4 so you'd be set by just performing the latest ACR update.
If you don't want to spend $600-ish on PS-CS4 then you could spend half that and get Lightroom 2, now, or even use the LR3 beta from labs.adobe.com until next April and then buy LR3 for $300-ish.
However, if you don't want to spend even that amount of money, then I'd suggest getting Photoshop Elements 8 for around $99 and update it (manually according to the instructions on the ACR update pages) to ACR 5.6 and you'll be able to work with your images one-by-one, which is not as slick as doing multiple images in ACR as hosted in Photoshop, itself, but you'd be using the current ACR technology.
There may be version differences I am not that up on if you are on a Mac and using Elements, where perhaps PSE5 is not that old compared to the currently available version and possibly upgradable to whatever the current Mac version of Elements is.
If none of this answers your question, then be more specific as to what Photoshop 5 means, exactly, since many products have Photoshop in their name.

Canon G10 is invisible from my iMac

Hi, hope to be in the right forum...but I didn't find where to post it!
I have a new canon g10 and yesterday I updated my mac with the new Digital Camera Raw Compatibility 2.4 release but I have still some problems:
1) when I turn my camera on (joined with the usb cable) it will remain invisible in my finder (insthead other external drive like storage keys, hard drive etc will be showed) but it will be showed in the iphoto device list
2) the cr2 raw files will still not opened with the preview (insthead they work well with iphoto)
I read in the update's note that there are the updates for the g10 camera for iphoto and aperture...and not for the mac system? :o/
Please, help me!
(and sorry for my little english)
lorenzo

Hi lorenzo,
Does it work with Image Capture?
Apparently, most Canon cameras don't support "Mass Storage" mode, which would allow it to show up in Finder. There might be a setting on the camera you can change to get it to work. However, if you use a card reader you should have no problems
By the way, I'm about to get that camera.. does everything work nicely apart from this issue?

HT3775 I have a bunch of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document "001.MPEG" could not be opened. A required codec isn't available." Any advice on getting these to play?

I have a slew of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document “001.MPEG” could not be opened. A required codec isn't available." Any advice on getting these to play? Thanks!

Try installing Perian or VLC. Some AVIs require a codec which simply isn't available for Mac OS X.
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Canon G10 Camera

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