Canon HF11 files

I have searched everywhere and am getting conflicting reports. Does Premiere Pro cs3 support Canon's HD camcorder .MTS files? if not, what product do i need to switch to in order to edit my video. Having to transcode video in order to edit it is a stupid idea and shouldn't have to be part of a digital to digital work flow.
I can't believe that Adobe would put in all this HD video editing support into Premiere without supporting the file format from the cameras.

I can't believe camera makers would develop a difficult to edit format using GOP compression, an idea designed for
final delivery, not source media.

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Canon hf11 error file not supported in cs4

I have the Canon HF11. I have tried to import avchd files via the media browser and get the error message: files not supported. I have upgraded to 4.01. The files can import successfully into IMovie 09. I originally had the trial version installed, but I have uninstalled it via the uninstaller, and have installed the retail version. Could this be causing the problem? If so, any solutions would be appreciated.
Thanks.
Rhonda

I uninstalled cs4 and downloaded the cleanup script. The program found the cs4 installation, but no files were listed to clean-up. The right bottom box was grayed-out.

Canon HF11 AVCHD and Premiere Pro CS4

I had been using a Canon Optura xi for years with good success, and recently with Adobe On Location with good success.
Recently I decided to take the plunge into HD and purchased the Canon HF11 which has AVCHD.
I realize now that without firewire support I cannot use On Location. Too bad because I really liked the ability to note my scenes, etc.
I'm having a little trouble getting everything to work together and was hoping someone could offer some suggestions.
My output is going to be hi def for you tube and for family movies (burned to DVD and/or AppleTv).
1. If file size is not an issue should I always shoot at highest quaility?
2. Would I choose the setting AVCHD 1080i30 (60i) non-amorphic?
What recommendations would you have for exporting to You Tube, DVD, and Apple TV. So far my exports have been a little blocky.
Last, would you recommend purchasing AVCHD upshift to make the editing process a little less painful ($50 vs a $3,000 for new system).
Chris

Thanks for the response. I'm going to try this out tomorrow for youtube.
If I were to export from premiere for anything but youtube and maintain highest quality for playback on a PC what would you suggest? There are just so many presets I don't know what to pick. I've tried a few (Quicktime) and they look lousy.
Maybe I'm missing something, I see other people mentioning interlacing, etc. Someone else suggested shooting 24P to eliminate interlacing issues?
Thanks for helping me get to a resoltion.
Chris

Previews missing from Canon Raw Files

On the last few imports from both Nikon D800 .nef files and Canon .cr2 files the previews are missing. The machine is a
Mac Pro Tower
2.66Ghz with 8gig Ram Plenty of HD space Running 10.6.8   Adobe Photoshop CS6 All updates for both adobe products and Mac OS have been installed.   Camera Raw is upto date.
So when using the camera downloader in bridge the files down load fine. Then when you navigate to the folder to look at the files all you have is the white icon of the file type not the Jpeg preview.   I   have reset Bridge, emptyed it folder as well as main cach and this still happens.    So my question is how do I fix this?
Thanks

On the last few imports from both Nikon D800 .nef files and Canon .cr2 files the previews are missing. The machine is a
Mac Pro Tower
2.66Ghz with 8gig Ram Plenty of HD space Running 10.6.8   Adobe Photoshop CS6 All updates for both adobe products and Mac OS have been installed.   Camera Raw is upto date.
So when using the camera downloader in bridge the files down load fine. Then when you navigate to the folder to look at the files all you have is the white icon of the file type not the Jpeg preview.   I   have reset Bridge, emptyed it folder as well as main cach and this still happens.    So my question is how do I fix this?
Thanks

Can't open Canon RAW files in LR1.3, Photoshop, Bridge

Hi.
I'm having a problem with some Canon RAW image files a second photographer sent me. He sent about 800 files and I'm only able to import into LR (1.3) about 15% of the files. The remainder will not import. Upon import, LR says something to this effect: "files appear to be unsupported or damaged." I tried them on both of my macs (my G5 and laptop) and had the same thing happened. Photoshop says: "Could not complete your request because Photoshop does not recognize this type of file."
They show with this icon: file:///Users/marthafitzsimon/Desktop/Picture%203.png
When I do the "get info" on these files, under "General:" it says, e.g., that a file is a 10.8MB file. Under the "More info:" box, it says the dimensions are 0x0 (that's weird because when I look at this for other good files there are numbers for the dimensions).
This is a picture of the "get info" window:
file:///Users/marthafitzsimon/Desktop/Picture%201.png
I have tried to open these files in LR, Photoshop, Bridge and Preview and nothing will open these.
The files are locked so I unlocked one, but that made no difference whatsoever.
I noticed one thing about the naming convention on the files,but I don't think this matters. My own Canon RAW files always have the .CR2 extension. All of his files have the .cr2 extension. Mine are all uppercase and his are lowercase. However, I don't think this could matter because the files I was able to download of his all had the .cr2 extension, just like the ones I couldn't download.
(PS: Just in case you saw my earlier posting, this problem has nothing to do with that. This is another second photographer's files that I'm having problems with. Jonathon LeFaive solved that other problem for me.)
Thank you for any help you can provide! Martha
Message was edited by: marthafitzsimon

LR 3 is a complete new build so it will not overwrite the earlier version of LR 1.3 or its catalog or other settings.
The install procedure will recognize your LR 1.3 catalog and ask if you wish to create/ convert to a LR 3 catalog. This procedure will not overwrite your 1.3 catalog but will create a LR 3 compatable copy.
Download the trial which is good for 30 days before you will need to pay the upgrade price of $99 if you decide to keep. The trial is the full package and you will not be restricted in any way.
The new features are a substantial upgrade with significant improvement in the conversion output of your raw files.
Full details are provided in the "read me file" included with the download which should be read carefully before you install. The decision should be a no brainer.

Just upgraded to 10.8.4 and now can't open canon raw files in photoshop cs5 with camera raw plug in 6.7

i've just upgraded to os 10.8.4 and now i can't open canon raw files in photoshop cs5 with camera raw plug in 6.7 which worked perfectly prior to the upgrade....anyone else encountered this issue?

Adobe's software is a mess in terms of the fact that it's sprayed all over the place and may not survive an OS upgrade. Try reinstalling Photoshop CS5.

Opening Canon CR2 files in CS3 on a Mac

What Camera Raw plug-in do I need to open Canon CR2 files in Photoshop CS3 on a Mac?
-Please send download link and installation instructions.
Thanks

Martha,
You have not provided any information about how you updated to ACR 4.3 or details about your setup, whether you have purged the Cache through the Tools menu in Bridge, trashed Photoshop and/or preferences, Repaired Permissions, or performed any other maintenance, nor what error message you get or what happens when you try opening your images, nor any information as to the exact version of Photoshop you are running (10.0.1?) as well as the OS (14.0.11 or 10.5.7?). You really need to post in the Camera Raw forum so that you can browse existing threads and so we can point you to relevant posts.
Provided the files themselves are not damaged or corrupted, the most common problems are installing the ACR plug-in in the wrong place and not removing the obsolete ACR plug-in that is originally installed by default with Photoshop.
If you go to the Photoshop menu > About Plug-in > Camera Raw…, you should see only one instance of Camera Raw and it should be 4.6 when you select that menu item.
If you have any other question, please post in the Camera Raw forum, not here. A discussion of this nature should be over there, where it can benefit other Camera Raw users, not just you.

Does premiere elements 13 support canon mov files?

Does Premiere Elements support Canon mov files or must I convert the mov file to a different format first? If I have to convert the mov file first, what file conversion program should I use and what file type should I convert it to?

Howard Scheer
Thanks for the additional very helpful information.
Two concerns in your case...
1. Canon 70D and its H.264 intra frame compression. Please refer to the following
current thread on the color fade of the exports of the Canon 70D footage
export quality
2. Premiere Elements 10 on a computer with a NVIDIA GeForce video card/graphics card
is bad news. The typical fix is to roll back the driver version to about May 2013. But, when the
computer operating system is Windows 8 or 8.1 64 bit, often there is not an older enough driver
version to revert to in order to get Premiere Elements 10 to display and work properly.
http://www.atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
Also see Announcement at top of this forum about the Premiere Elements 10/NVIDIA GeForce issue.
You should not expect to run into this problem in Premiere Elements 13. But, go tryout before purchase
to assure the compatibility of the program with your computer environment and project goals.
Please review and consider and then we can discuss your situation further.
Thank you.
ATR

Aperture 3.1 can't find/see my Canon RAW files when importing

Aperture 3.1 cannot see my CANON RAW files when doing import!!!
Do I really have to re-reference each image in the library if I have moved the library to a different volume? Images are not moved to the library, only referenced.

You don't want to re-import files if you move the library. You just need to reconnect the masters.
If you moved the whole thing over at once it should be easy; if you monkeyed with the folder names you could have a lot of work on your hands.

DNG Converter no longer converts focusing points from Canon CR2 files

Hi all,
Up until some time between July 2010 and September 2010, the focusing points embedded in the original Canon CR2 files were also converted and containded in the DNG-file. Hence up until this point in time the focusing points were shown in Apple's Aperture. Since September 2010 this is no longer the case.
I had hoped for the DNG Converter 6.7 Beta to have corrected this truncation of the files.
I am using af Canon EOS 1D Mark III. I am running OS X Lion 10.7.3
1. Has anybody else experienced the same change in behavor of the DNG Converter?
2. Can anybody still see the focus points in Aperture or equal Imaging program?
3. Does anybody have an idea, how to contact Adobe for such a feature request?
Thank you in advance for your help.
Kind regards,
Allan

Hi MadManChan2000,
Thank you for your answer. So what you are saying is that for some reason Apple's Aperture is no longer reading these MarkerNote metadata correctly?
Kind regards,
Allan

Slow with Canon 5D files

Okay, I am one of those who thought they could speed it up.
Photoshop straightens in real time for a proxy image - why doesn't Aperture produce a proxy image until you have gotten the darn thing where you want it? It is almost unworkable, even on a MacBook Pro with the Canon 5D files.
Portfolio (along with most other catalogue programs like Bridge) generate thumbnails and show instantaneously after they are generated - why not Aperture? At least in one size. Can it be that hard to make a parallel database for thumbnails?
And where are the vignetting and distortion corrections? Someone should tell Apple people are using zoom lenses nowadays that need corrections in all but perhaps portrait photos.
Don't get me wrong - I love the program and want to see them make lots of money - hence my comments.

(marked as question by accident)

Canon .CTG files should not display in Photo Downloader

Please make an option in Photo Downloader to exclude certain file types such at
b Canon .CTG
files which should not be downloaded. I would like a preference to exclude file types from being downloaded. Thank you.

Toe,
Make sure Adobe hears you. You're not addressing Adobe here. Either file a bug report form or post in the New Features Requests section.

I have CS3 and when I try to open Canon Raw files in Bridge, I am unable to do so.

i have cs3 and i am unable to open canon raw files. please help.

What camera generated your Canon raw files.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

When i open my Canon RAW-files with preview or transfer them to another program using preview they change to color despite the fact that they where all shot in B/W... How to change this?

When i open my Canon RAW-files with preview or transfer them to another program using preview they change to color despite the fact that they where all shot in B/W... How to change this?

I shoot only RAW - no JPEG-files except those visualizing the files on my memorycard or computer. I think i have to refine my question;
1. I know there is possible to make B/W HDR-images.
2. I know the best HDR images are based on RAW-files.
3. When i transfer the images in question to a HDR software they change, so when i view them in the software (either Preview or the HDR software) they are suddenly viewed (and processed) in color.
4. This never happend on my PC so i know it has to do with either Finder or Preview.
5. Do i have to make all my B/W HDR-images on the PC or is it a way for me to change how Finder/Preview show/alter my images?

How do I open .CR2 Canon Raw Files in PS Elements 8 for iMac

When I open a .CR2 Canon Raw File (Canon T3i camera) in PSE 8 for iMac, I get all greys - no color. It is showing as color as a .CR2 on my desktop - when I bring it into PSE, it is grey. I chose first 16 bit, then 8 bit. Same result. What am I doing wrong? Thanks. George

Thank you Barbara for pointing this out. Since I'm new to forum stuff so missed the catch here. Got exactly same information as you posted. Got to know that ACR 6.2 doesn't support T3i files. It's ACR 6.4 which supports them but is incompatible with PSE8 ( http://kb2.adobe.com/cps/407/kb407111.html ).
So the solution seems to be either upgrade to a newer version of Elements or download the free DNG Converter ( http://www.adobe.com/products/photoshop/extend.displayTab2.html ) and convert the raw files to DNG.
Thanks again for correcting me here
Regards
andaleeb

Canon HF11 files

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