Canon HG20 video wont play back after capture

Hi All,
I have a strange issue that I am hoping that someone here has encountered has an idea of what to do.
Last summer I shot some video of an important person involved in stopping child trafficking in Nepal who was visiting the US on speaking tour. The video was shot on the Canon HG20 in 24p.
I have been having many issues with my edit machine and finally having replaced it I have gotten around to capturing everything from that camera in the urgent need to erase the drive and for another shoot.
I took the footage in using log and transfer with Apple Pro Res HQ as my setting and all seemed well. I have done this before and never had an issue. During the transfer the clips played back perfectly and looked really beautiful; a great interview. I started a back up of the media, then (stupidly) erased the media off of the camera and went on my merry way.
When I came back I saw that Chronosync did not complete the back up because of errors. The video would only show a freeze frame and play some audio in Quicktime before Quicktime would crash and give error messages. In FinalCut Pro it alternated mostly green, a little suppressed audio from the interview interspersed with clicking, whining and popping sounds. Then Final cut would crash with errors.
I tried importing the video to a new project. It imported but had the same result. I tried to copy the files to a new drive, in case the drive was at fault and it would not copy citing errors.
In Final Cut I may have located the problem, I transferred the material from the camera at 29.97 instead of 24p.
Does anyone have any idea how I can save my footage? It would be worth it.

It is a Sony Handycam DCR-HC28, mini DV, using a firewire connection.
Operating System is Windows XP Pro, Service Pack 3, system specs are SATA 2 RAID 1 with dual 1 TB hard drives. 4 GB RAM. As far as how fast my processor is, I looked on my invoice and it says, "Intel Core2 processor Q6600 (2.4 Ghz, 1066 FSB) with Quad Core technology and 8 MB cache, 4 GB DDR2 SDRAM at 800 MHz.
I defragmented my hard drive before beginning and have 779 GB or 83 percent free space on hard drive.
I have not placed my video clips on the timeline yet so don't know if there is a red line on top, indicating it hasn't been rendered. I merely wanted to play back my clip to set "in" and "out" points. This has never happened before in my long history of using Premiere Elements. Would prefer not to have to go back to PE 8, as that was a disaster.

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