Canon ImageRunner C3200, the bane of my existence

So in a small office of about 10 macs, we have an imagerunner C3200 from canon. There are some older macs like emacs, and some newer macs like mac minis. Most are on 10.4, but some are on 10.3 and even 10.2. These guys don't like to buy new things until old things break. So anyway.
So here's the download page:
http://www.usa.canon.com/html/download/cir3200.html
Its a complete mess of unclear info. So I download all of the OS X stuff. Heres the thing. Sometimes you install a driver, and you'll get a full printer dialog when you add the printer. It lets you store on the printer instead of printing directly (so you can then print however many copies you want from the printer). It lets you set finishing things like binding or staples etc. But sometimes you don't get these things.
Also, in the 'add a printer' browser, the printer shows up twice, C3200_S and C3200_D.
On newer computers I'm trying to set up (on tiger) D doesn't seem to work at all. S works but we can't store things on the printer.
Canon doesn't offer any tech support for commercial printers, you have to go to an authorized service provider. All of the service providers turn dumb the minute you mention Mac OS X.
I need to figure out what the trick is here. I need to get all the tiger machines printing to this printer, with full abilities to do all of the finishing options, and the option to store things to the printer instead of printing directly.
This is so frustrating, no one seems to know anything about this. I'm this companies Mac guy, but theres only so much I can do before I need to talk to a Canon person and have them explain to me what the trick is here. But I can't do that, all Canon would do is give me a list of other companies to call. These other companies only service through a service contract when you buy a printer. They did get a service contract from the company they bought the Canon through, but they don't know anything about Macs. And all we have in this office is Macs.
There is one 10.4 mac that has the full print dialog, so I know it's possible, but I can't recreate it at all on any other 10.4 Macs. This is making my head spin.

Reading through your original posting I think I have some answers for you.
The two printer names you see in the printer browser are the queues, S is for spool and D is for direct. If you want to send print jobs to the machines mailbox, so that jobs are held in memory and can be re-printed when required, then you would need to use the spool queue.
In order to print to the mailbox, you need to use Canon PS driver. This is the driver that gives you a graphical view of the copier and all the machine finishing features. However, the PS driver does not support AppleTalk. If you want to print via AppleTalk, you need to use the Canon PPD installer, but this will not give you all the features you have seen on the 10.4 Mac.
So to get the features you want you need to get the Canon PS driver, version 1.80 or 1.81. Don't download the Canon PS v2.0x driver. This does not support the iR C3200.
With the PS driver v1.8x installed, you add the printer via the More Printers > Canon IP (PS). This window lets you enter the ip address of the iR C3200 and a queue name of LP, SPOOL or DIRECT (in your case you want either LP or SPOOL). When you click Add, the driver software queries the printer, selects the correct ppd and configures the paper tray and finisher options.
To print to the mailbox, you change the Copies & Pages menu to Special Features. Then in the Job Processing menu, you select Store. Then when you select Print, a window appears prompting you to select the mailbox number.
HTH
PaHu

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