Canon IPF700 and 10.5 bad mojo

The Canon IPF700 plotter does NOT have a driver under OS 10.5. Bought the $4000 plotter about 5 months ago, and since adopting Leopard we have been very handicapped to plot to it, if at all. We kept a Mac Mini on 10.4 and we print-to-PDF, then send those from the Mini to the plotter.
Have investigated many work-arounds, but nothing. (not Gutenprint, etc, etc.) Canon IS REALLY working on the driver, but not posted yet. I call about every 4 weeks. Shame on them for dragging their feet.
It's a wonderful plotter for the price, hands down. But be aware of the wait for printing w/ full functionality, or keep a machine on 10.4

A number of my clients have been in the exact same boat for the last 6 months.
At first, Canon's official response was that drivers will be released in January of '08. They clearly missed the deadline. Rather than disappoint me again, now they refuse to provide any release date.
I keep calling Canon and they keep telling me that it's in development and that they don't have an expected release date. Hopefully they'll get this resolved soon.
Funny enough, my client is ALSO using a Mac Mini running Tiger as a workaround, but it's not ideal by any measure.
If we keep calling every month maybe Canon will notice us.

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Canon 5d2 DNG +custom profiles = bad preview in Bridge?

I'm using DNG Profile Editor (1.0.0.39 Beta 2) to make custom profiles for my new Canon 5D Mark II, and then using DNG Converter (5.2) plus Photoshop CS3 Bridge to process images. All on Windows XP.
After my 5D2 custom profiles were in place I noticed that the image preview in Bridge CS3 was "bad." The Bridge preview is very blurry and does not update when changes are made to the DNG file via ACR. For example, if I change exposure in ACR and click "Done" or "Open in Photoshop, the change is saved OK in the DNG file but the Bridge preview remains the original blurry image.
Took a long time to figure this out because I did not immediately associate the problem with the creation of custom profiles. Older 5D2 DNG files previewed OK in Bridge, as did DNG files from my other cameras. I even re-converted some old camera raw files to DNG and they previewed OK in Bridge. There are custom profiles in place for those older cameras.
I spent a lot of time on the usual suspects - purging cache, reseting preferences. All to no avail. Then I removed all my custom profiles and deleted the index.dat file. Ran DNG converter again to make new DNG files from the 5D2 raw. Now the Bridge preview was OK. Then I restored my custom profiles and converted raw to DNG again, getting bad Bridge previews again. Yet the previous converted files would still preview OK in Bridge.
My conclusion: The DNG converter is using camera profiles during the conversion, and in the case of 5D Mark II raw files is creating an error. I'm guessing it is putting an embedded jpeg in the DNG file that somehow confuses Bridge.
I've repeated the tests many times now. I've changed the DNG Converter "jpeg preview" preference to none, medium and full. For the 5D2 files I get bad Bridge previews on all settings. But I get good Bridge previews on my Canon 20D and Canon 1Ds DNG files regardless of any settings. Regardless of the presence or absence of custom profiles, regardless of the jpeg preview size, regardless of the ACR default settings.
So I'm hoping the Adobe team can take a look at this. Or anyone willing to confirm or deny my tests. I don't have an easy way to post a DNG file, but could email one of my "bad" ones to anyone willing to take a look.

The lack of response to this post forced me to keep testing. Now I've more closely pinpointed the problem and found an easy work around. First some background.
ACR camera profiles are stored in two places. The Adobe supplied profiles are in:
C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles
and your custom profiles are in:
C:\Documents and Settings\yourusername\Application Data\Adobe\CameraRaw\CameraProfiles
Adobe Camera Raw, and it turns out the DNG Converter, both build an Index.dat file in this last folder. Apparently this index is built by scanning both camera profile directory trees and building a list of all the profiles it finds. It then sorts that list alphabetically by the profile name that is embedded in the file, not the Windows file name.
The "Adobe Standard" profile for a camera has a file name like "Canon EOS 5D Mark II Adobe Standard.dcp", but embedded in that file is the profile name of just "Adobe Standard". That's why only "Adobe Standard" shows up in the drop down list of profiles in ACR. And that's why "Adobe Standard" appears before "Camera Faithful", which appears before "Camera Landscape". It's alphabetical order.
Now, when you create a custom profile with the DNG Profile Editor, the "Export" function puts "Canon EOS 5D Mark II" on the front of the name. If you are an idiot, like me, you type over all that with something simple like "5D2 Bouce Flash" for the profile name. But wait, "5D2 Bounce Flash" sorts alphabetically before "Adobe Standard" and appears first in the ACR drop down menu. Sounds OK so far.
But then the magic occurs. The DNG converter uses the camera profiles. It actually accesses that Index.dat file, and if it does not exist, the DNG converter will rebuild it, just like ACR. Why it does that I can't imagine. Seems to me that the DNG converter should be simply converting raw to DNG and passing the EXIF and embedded camera jpeg along as is. What need does it have for camera profiles?
Anyhow, if that 5D2 profile is first in the list due to its alpahbetical name, the resulting DNG file will confuse Bridge. Bridge will display a fuzzy preview and will never update that preview, or the thumbnail, when you make adjustments in ACR.
But if you name the 5D2 custom profile such that it sorts alphabetically after "Adobe Standard", then all is OK. The DNG files can be previewed and thumbed OK by Bridge. So I named my custom profile "My 5D2 Bounce Flash", a simple workaround.
Now I can move on to more important things. Like generating a good custom profile for the 5D2. So far the Adobe Standard profile beats anything I've generated. Especailly if I remove that curious Point Curve which can sometimes muck up the shadows.
And now that Bridge previews are "OK" I can work on the mystery of why Bridge Previews of 5D2 DNG files do not match the previews of their equivalent TIF or PSD files. If you're curious you can see samples and read more about that here: http://forums.dpreview.com/forums/read.asp?forum=1032&message=30748423

Canon 6D RAWs processed awfully bad?!

Hi,
I previously owned a Canon 400D and loved Aperture for the entire workflow, it was just a breeze. Now got a new Canon 6D and also took some test photos with the 5D mk3, and every Raw that I import just looks awfully dark and contrasty.
That is, for a moment they look nice, and then, when they're fully loaded, they turn dark and contrasty.
I thought something would be wrong with the cameras, but opened up some of the pictures in lightroom or in Photoshop, using the adobe raw processor, and there, everything looks nice.
I never knew that the aperture raw processing was so bad, not just with colors, but also with noise reduction for example. Am I doing anything wrong, maybe with some secret color space setting or so (cam is set to sRGB), or are the raw profiles in aperture for these new cameras just not implemented properly yet?
Example Images:
Aperture:
http://chfilm.de/download/foto/IMG_0324A.jpg
Adobe Raw Conversion (nothing done, except hit auto adjust and increased the luma denoise a bit)
http://chfilm.de/download/foto/IMG_0324LR.jpg
what is going on?? I seriously what have never expected such an enormous impact on image quality by the software, especially since I thought Aperture was a Pro-tool. Look at the sharpness of the images!!

I have been fortunate enough to recently upgrade myself to a Canon EOS 6D. After my first shoot, I was heartbroken to see the poor quality of the images--dark, low contrast, etc. This was fixable in Aperture with some effort, but then I started noticing serious blue and orange color artifacts around high-contrast edges, and a near total loss of detail in deeper shadows. I was about to return the 6D as defective but then tried a couple images in Canon's RAW processing software. And I was blown away by the results--gorgeous images, perfect contrast and loads of shadow detail that could be extracted with the right adjustments. I also grabbed a trial of Lightroom, which produced results similart to Canon's software.
So there's nothing wrong with the camera. Apple's RAW converter for the 6D is just flat busted. How could something this bad have actually made it out the door?
I've been a long-term Aperture user--since version 2.0, and have grown to love the interface and the effortless workflow for organizing images. But the issues with the 6D RAW converter have pretty much forced me to abandon Aperture over night. Hello Lightroom.
As with previous comments, I suspect this is really just part of the thin end of the wedge with Aperture and that it may be headed for extinction. Sad.
Here is an example that shows the shadow issues. Both are 100% views of he same RAW file loaded without any additional adjustments--except that I've cranked up the shadow level to illustrate the Aperture RAW converter's failure:

Transfer and log with mixed formats (Canon 5D and Panasonic GF1)

I've transferred and logged files from 2 cameras (Canon 5D and Panasonic GF1).
Everything was brought in at Apple Pro Res.
I was surprised to find that I could edit 25 FPS video (from the Canon 5D) in the timeline with the GF1 (the GF1 shoots at 30 FPS).
Am I missing something here? I thought that I'd have to go through an extra step to get them to work together, but everything seems fine.
Also, the GF1 is at 720.
Is it going to look bad or not edit well together in the timeline later?
I'm new at this FCP tapeless thing. Should I be worried about how I brought this in?
Cheers,
dugmore

Although fcp will mix framerates in the same timeline, you will not get the best quality letting fcp make "automated" decisions. If you're happy with the way they look, you may be ok, but I would do a test in the final form your program will be taking. So if you're end use is a video for the web with specific settings, do a test export. If you are going to be outputting in an interlaced format, do a test and view it on an interlaced monitor, in this format as this is an area where you may see problems.
Also, there might be problems if you are going to finish your audio in another program dealing with material in varying frame rates.
Personally, I almost always convert all material to one format (codec, pixel dimensions and frame rate) before editing. It's just safer. Although things will sometimes work ok without doing this, you are taking chances.
If you decide to do the conversion, I'd recommend doing it in compressor where there are options in "frame controls" and "geometry" which will give you tremendous control over the quality.

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

Lack of support for Canon G7 and G9. Alternatives?

I am really disappointed about the lack of support for the Canon G9, and looking at the list of compatible cameras (http://docs.info.apple.com/article.html?artnum=306835) I notice that Canon G7 - even if it does not have a RAW format, is not supported either.
I am thinking that the purchase of the G9 may have been premature and that I may need to sell it and get another cam that is supported by Apple/Aperture.
What would you guys do? Is there a cam out there similar to the G9 at the moment that has a Apple-supported RAW format?
Best regards,
Kjell Are Refsvik

I think the camera closest to the G9 that has RAW support from Apple are the Panasonic DMC-LX2/Leica D-Lux 3 twins. Don't know where you are, but in the US, the Panasonic costs about $400. 10MP, 28-112mm (35mm equivalent) Leica lens, very compact body, and RAW output. The Leica costs $599, and has that classic look.
I don't know much about that cameras, but you may want to investigate.
Message was edited by: rkkwan
Message was edited by: rkkwan

How to open Raw files from Canon 1100D and 650D in CS5?

I need assistance please. I have a Canon 1100D and 650D. On Photoshop CS5 it does not recognise the 2 Cameras Raw files. What is my course of action. Help will be highly appreciated

evjems, As per the below article, Canon EOS 1100D needs minimum Adobe Camera Raw(ACR) version 6.4 and Canon EOS 650D needs minimum ACR version 7.1
Camera Raw plug-in | Supported cameras
So, you should be able to open raw files of 1100D, if you upgrade your PS ( Help > Updates), but not of 650D as it needs PS CS6 and above.
Let me know in case you still have any doubts.
Hope that Helps!
~ Arpit

I have a canon hf10 and need to be able to transfer my video from my camera to my computer so I can burn them to dvd is there a step by step process? i'm new 2 the mac world. I tried downloading imovie 7.1.2 but it said, "An eligible iMovie application

i have a canon hf10 and need to be able to transfer my video from my camera to my computer so I can burn them to dvd is there a step by step process? i'm new 2 the mac world. I tried downloading imovie 7.1.2 but it said, "An eligible iMovie application was not found in the location /Applications." can anyone give me step by step instructions? i would hate to call the geek squad!!!LOL

and what's a firewire port? how do i know if i have one?

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

Canon MF4150 and Airport Extreme

A good friend of mine recently bought the Canon MF4150 (on my recommendation) for his home office. He needed to replace his ageing laser printer and wanted a AIO laser with faxing support, preferably from the Mac. According to the specs, the MF4150 did all this, so he purchased the unit and rang me when he couldn't get it working on his AEBS.
The MF4150 uses Canon's proprietary pdl called UFR2. Having used this driver with the imageRUNNER MFD's, I knew it was a driver that worked via TCP/IP and AppleTalk. So I thought it would work fine with his wireless network. But I was wrong!
After connecting the MF4150 to the AEBS USB port, the PSU was opened and Add selected. The MF4150 was displayed as a Bonjour device in the Default Browser view, but when the MF4150 was selected, the Print Using menu couldn't find the correct driver. If you browsed to the Canon folder, no UFR drivers were available, only the Canon BJs and GIMP/Gutenprint drivers.
Now, according to the manual, the correct procedure to add an iR via UFR is to select More Printers > Canon IP (UFR2). Then you input the IP address and leave the queue name blank. The driver then queries the printer and selects the appropriate 'ppd'. So, hoping that the USB port is somehow mapped to the AEBS's IP address (which according to Apple tech info (107998) it is possible for XP to print to the USB port by using IP) I was hoping the same could be done for OS X. But unfortunately it didn't work; the spooler stops as soon as the job is sent. The cups log shows the following...
I [26/Jul/2007:13:27:52 +1000] Job 195 queued on '192168_11' by 'wazza'.
I [26/Jul/2007:13:27:52 +1000] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 373) for job 1.
E [26/Jul/2007:13:27:52 +1000] [Job 1] fatal: The printer is not supported, or the printer information is not acquired correctly. If the printer is supported, delete the printer from the printer list then add it again.: 10322
E [26/Jul/2007:13:27:52 +1000] PID 373 stopped with status 82!
The error was generated because it is not possible to manually select the UFR2 driver, and the driver fails to find the printer on the AEBS USB, so it defaults to a Generic device, which the printer does not support. If the printer supported PS, or even PCL, then we may have been able to use a compatible driver, such as one of the Gutenprint drivers. But alas, the MF4150 only supports UFR2, and it only has a USB port, so it seems that there is no way that this model can be connected to wirelessly from OS X
So let this be a warning to anyone looking at the Canon MF4150 and who wants to use the device on their wireless OS X network. It works fine via the Mac USB (and Windows via wireless) but cannot be installed via the AEBS USB (AFAIK)...

Hi Greg,
The UFR2 driver supports both network and USB printing, so what you have written is not the issue. If the printer is connected directly to the Mac's USB port, the driver software will determine the printer model and select the appropriate 'ppd'. However, it seems that when the same device is advertised via Bonjour, whatever information the software is expecting to be received is not, and therefore the 'ppd' is not selected. I therefore believe this is a Canon software procedural issue, rather than a protocol issue. And in typical Canon style, rather than resolving this problem, they release another model (MF4680) that can work around this limitation...
Paul

Both our Canon Pixma And Kodak wifi printers do not seem be recognized by our Airport Extreme. Is there a special way to configure the Extreme.

We had a Linksys modem-router configuration previously and it worked just fine for all three printers in our home. 2 Canon's and 1 Kodak. In addition, my HP laptop cannot use the network at all and Im forced to use my mifi card at home for my work computer. I thought Airport would improve communications and instead we seem to have just the opposite. Is there a utility we can use to allow everything to communicate with one another

If all of your wireless clients are unable to connect to the new AirPort Extreme, there may be something amiss with either the Extreme's settings or the modem/Extreme interface if you are also not able to access the Internet with your HP laptop.
When changing ISPs (or networking equipment) it's always a good idea to start from "scratch" in configuring your equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.
Please post back your results.

How do I find bad music files? I have thousands of files, but some are bad. When I try to load them into iTunes, it just spins. I need a routine to identify and remove the bad files. Any ideas?

How do I find bad music files? I have thousands of files, but some are bad. When I try to load them into iTunes, it just spins. I need a routine to identify and remove the bad files. Any ideas?

Hi ajoddo20,
Welcome to the Apple Support Communities!
You can use Home Sharing to import music and other media from one computer to another. Please use the instructions and information located in the attached article for information on how to complete the process.
iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
Cheers,
Joe

Why did my charger already go bad..bought another one and it went bad..now phone will not charge..only had it 2 months..what a disappointment so far..should have stayed with Apple..would like to get my money back. Terrible experience so far.

Why did my charger from Verizon already go bad..bought another one and it went bad..now the phone will not charge..what a disappointment and a hassle..should have stuck with Apple..only had the phone 2 months. Hope they will exchange it!!!!!!!!!!!!

This is either a Phone issue or an Electrical issue in your home.! when charging Do you always use the same electrical outlet? or did you try others..
You will know or should know if there are any issues with your other Electronics.. that you Plug into it..
If it is the s5 which it sounds like it could be then the Local Verizon store at there Discretion will determined if replacement is needed you have a 1 year Manufactures Warranty that covers for things like what your Describing I would take it too your local store see if they'll get you a Replacement or you may have to go through Samsung..
But I would Try another OUTLET just to see if your phone charges with it.. And Good Luck b33

Canon Elura and Powershot no longer are recognized by 10.4.7

Looks like others are having this same problem, but there are no answers to the previous posts, so thought I'd add my problem to the queue. I'm pasting in the response I got from Canon when I emailed them. Apparently they recognize that the recent upgrade has created communication/recognition problems with Mac. Obviously their suggestion to use iPhoto to upload pics is not a solution. They state that they are working on it, and I wondered if Mac was working on the problem from their end. Thanks.
Dear Customer;
Thank you for your inquiry. We value you as a Canon customer and
appreciate the opportunity to assist you.
Please note, with the update of OS 10.4.7, we are experiencing an issue
with USB communications. You may attempt to download using Apple's
software iPhoto.
Currently, our only suggestion is to revert back to Mac OS 10.4.6 if you
wish to keep USB communication. Our engineers have been notified and
are currently investigating the cause of this issue. You may also wish
to contact Apple for possible updates to resolve this issue.
Please let us know if we can be of any further assistance with your
PowerShot A60 and Elura 60.
Thank you for choosing Canon.
Sincerely,
Technical Support Representative G5 Desktop Mac OS X (10.4.7)
G5 Desktop Mac OS X (10.4.7)

aspi5:
Welcome to the Apple Discussions. Which Powershot camera are you having problems with? Did you update to 10.4.7 via the Software Update preference pane? If you download and reinstall the 10.4.7 COMBO updater followed by a repair of disk permissions.
With the camera attached check System Profiler and see if it recognizes the camera. You can try using Image Capture, located in the Applications folder, to download from the camera to the desktop. If will often work.
Do you Twango?

Problem with Canon Printer and Leopard

I have a Canon Ink-Jet (Pixma IP 4200) printer, which, until two days ago was running fine.
Since then, I've been unable to print on it - either I get the error message that the printer is out of paper, when it isn't, or that the computer cannot connect with the printer.
I've tried uninstalling the printer, and re-installing it, both with the Canon drivers, and with the Gutenprint ones, but to no avail.
Not only that, but when the printer is connected via the Canon drivers, either wirelessly, or via USB, then my MacBook fan starts to run all the time, very loudly. Once I delete the printer again, then the MacBook becomes silent within thirty seconds.
Weird, huh?
Any ideas????

Try running a reset printing system. Open System Preferences > Print & Fax. Then hold down the Control key and click your mouse in the Printers list. A menu showing Reset printing system should appear. Click this.
Now restart your Mac and then add the Canon driver again. Hopefully this gets things working for you again.
PaHu

Canon IPF700 and 10.5 bad mojo

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