Canon iPF810 - Windows 7 32bit driver issues

Hi,
I'm having issues loading the Canon iPF810 Win7 x86 driver in the driverstore. Everytime I try to load the driver, I get an error saying "Check that the Driver Store (idsd) is loaded". Thing is, the driver store IS loaded. There's no issues with the Windows 7 64bit driver, only 32bit.
Here's what I'm running:
Novell Open Enterprise Server 11 (x86_64)
VERSION = 11.1
PATCHLEVEL = 1
novell-iprint-client-6.5.1.20130807-0.3.3
novell-iprint-iprntman-6.5.1.20130917-0.4.1
novell-iprint-migration-6.5.1.20130430-0.3.3
novell-iprint-iprntman-wrapper-1.0.0-29.78
novell-iprint-management-6.5.1.20121218-0.2.19
novell-iprint-server-6.5.1.20130917-0.3.1
Now, I know those aren't the latest RPMs but I have tried other iPrint servers that do have the latest RPMs and I'm getting the same error.
Any help would be appreciated!
Thanks.

On 05/13/2014 05:06 PM, MathieuI wrote:
>
> Hi,
>
> I'm having issues loading the Canon iPF810 Win7 x86 driver in the
> driverstore. Everytime I try to load the driver, I get an error saying
> "Check that the Driver Store (idsd) is loaded". Thing is, the driver
> store IS loaded. There's no issues with the Windows 7 64bit driver, only
> 32bit.
>
> Here's what I'm running:
>
> Novell Open Enterprise Server 11 (x86_64)
> VERSION = 11.1
> PATCHLEVEL = 1
>
> novell-iprint-client-6.5.1.20130807-0.3.3
> novell-iprint-iprntman-6.5.1.20130917-0.4.1
> novell-iprint-migration-6.5.1.20130430-0.3.3
> novell-iprint-iprntman-wrapper-1.0.0-29.78
> novell-iprint-management-6.5.1.20121218-0.2.19
> novell-iprint-server-6.5.1.20130917-0.3.1
>
> Now, I know those aren't the latest RPMs but I have tried other iPrint
> servers that do have the latest RPMs and I'm getting the same error.
>
> Any help would be appreciated!
>
> Thanks.
>
>
tid7008052
workaround 1

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I will be glad to assist you.
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here is the latest minidump. clean install of xp. installed dotnetframework then chipset drivers - both from CD included with mobo. restarted the pc about 5 times to get this to occur, happened on shut down.
Code: [Select]
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: e1ff3f30, memory referenced.
Arg2: 00000001, value 0 = read operation, 1 = write operation.
Arg3: f4ab7504, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000002, (reserved)
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Could not read faulting driver name
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
WRITE_ADDRESS: GetUlongFromAddress: unable to read from 80561f50
e1ff3f30
FAULTING_IP:
ati2mtag+1f504
f4ab7504 f3ab rep stos dword ptr es:[edi]
MM_INTERNAL_CODE: 2
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from f4b163e9 to f4ab7504
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f76b63b4 f4b163e9 e1ff3f30 00000000 00000010 ati2mtag+0x1f504
f76b63c8 f4b55bc2 e1ff3f30 00000010 f76b649c ati2mtag+0x7e3e9
f76b6420 f4b55d91 106b649c 00000001 e13ea0a0 ati2mtag+0xbdbc2
f76b643c f4b0b5ca f76b649c 00000000 00000000 ati2mtag+0xbdd91
f76b6468 f4b1126d 00000001 f76b650c f76b64ec ati2mtag+0x735ca
f76b6478 f4afeea5 f76b64e0 00000002 e1416dc0 ati2mtag+0x7926d
f76b64ec f4affaca f76b650c 00000050 10000000 ati2mtag+0x66ea5
f76b6528 f4affbd1 00000050 00000000 e1416e00 ati2mtag+0x67aca
f76b6558 f4b2207a e1632828 e179de20 f4ae601b ati2mtag+0x67bd1
f76b65b0 f4ae61cf 0079de20 e179de01 f76b6610 ati2mtag+0x8a07a
f76b65d0 f4ae642a e179de20 e179de01 f76b6610 ati2mtag+0x4e1cf
f76b65f4 f4ae4ed2 e179de01 00000004 f76b6610 ati2mtag+0x4e42a
f76b6648 f4ac010a e179de20 00000004 00000000 ati2mtag+0x4ced2
f76b6674 f4ab5ecf 8a246530 e15ad9c0 f76b6698 ati2mtag+0x2810a
f76b6684 f4ab137e f76b6700 00000001 8a184350 ati2mtag+0x1decf
f76b6698 f5175f83 8a246530 f76b6700 8a1840f0 ati2mtag+0x1937e
f76b673c f51753e5 8a184350 8a184350 f76b6760 ati2mtag+0x6ddf83
f76b674c f5152421 8a184350 8a2c16e8 00000001 ati2mtag+0x6dd3e5
f76b6760 f4a9292e 8a184350 8a2c1764 8a2c16d0 ati2mtag+0x6ba421
f76b6820 f4c48ca1 8a184038 8a2c16d0 8a2c16e0 VIDEOPRT!pVideoPortDispatch+0xcc4
f76b683c 804ef18f 8a184038 8a2c16d0 8a2c16d0 ati2mtag+0x1b0ca1
f76b684c 805831fa 8a184020 89ef70ac f76b69e4 nt!IopfCallDriver+0x31
f76b692c 805bf444 8a184038 00000000 89ef7008 nt!IopParseDevice+0xa12
f76b69a4 805bb9d0 00000000 f76b69e4 00000240 nt!ObpLookupObjectName+0x53c
f76b69f8 80576033 00000000 00000000 70b9c800 nt!ObOpenObjectByName+0xea
f76b6a74 805769aa f76b6bf0 00000000 f76b6bc8 nt!IopCreateFile+0x407
f76b6ad0 8057a1a9 f76b6bf0 00000000 f76b6bc8 nt!IoCreateFile+0x8e
f76b6b10 8054161c f76b6bf0 00000000 f76b6bc8 nt!NtOpenFile+0x27
f76b6b10 8050064d f76b6bf0 00000000 f76b6bc8 nt!KiFastCallEntry+0xfc
f76b6ba0 805761e2 f76b6bf0 00000000 f76b6bc8 nt!ZwOpenFile+0x11
f76b6be8 bf872f9e f76b6c44 00000000 f76b6c68 nt!IoGetDeviceObjectPointer+0x40
f76b6cd8 bf8a704a 00000001 00000001 00000001 win32k!DrvUpdateGraphicsDeviceList+0x3d2
f76b6d18 bf8a6f44 00000001 00000008 f76b6d48 win32k!DrvInitConsole+0xaa
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f76b6d48 bf8a8249 f76b6d64 8054161c 00050000 win32k!UserInitialize+0x14d
f76b6d50 8054161c 00050000 00000054 00000058 win32k!NtUserInitialize+0x87
f76b6d50 7c90e4f4 00050000 00000054 00000058 nt!KiFastCallEntry+0xfc
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FOLLOWUP_IP:
ati2mtag+1f504
f4ab7504 f3ab rep stos dword ptr es:[edi]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: ati2mtag+1f504
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ati2mtag
IMAGE_NAME: ati2mtag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e31d503
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BUCKET_ID: 0x50_ati2mtag+1f504
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Hi Zerosouls,
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Windows 2008 Server Enterprise R2 x64 and Perc 4/dc SCSI driver issue

Hello all, this is the first time posting so please forgive me if this has been posted here before. I did try to search this issue but zero returns.
OK, I have a Dell PowerEdge 2900. I have just put a fresh install of MS Windows 2008 ENT. Server x64. I cannot seem to find a driver for the PERC 4/dc SCSI controller I have installed. I have been told the 2003 x64 driver would work so I attempted to install that driver but was unsuccessful. Then I was told by Dell that the driver should be native to the OS. Is the driver native to 2008 Server (or, supposed to be)? Does anyone have an answer as to where I might retrieve am driver of the controller if not? Anyway, thanks in advance

Hello,
I don't have a PowerEdge 2900, but I do have a PowerEdge 2850. I'm also just a regular bloke like yourself that just happened upon your post and after I figured this driver debacle out I registered to hopefully help.
The good thing is my PERC card is the same in the PE2850 as it is in your PE2900, as I'm utilizing a PERC 4/DC. I've also managed to run into the same issue you ran into(?) trying to load Windows 2008 Server Enterprise R2 (support for 32bit processors have been removed in R2... so no more x86 versions... my poor PE2650s never stood a chance with this OS).
I can tell you officially from my experience/research Windows Server Enterprise R2 does not have support built into it for the PERC 4/DC card.
However, I was able to download the Windows 2003 x64 driver from support.dell.com and make it work after much trial and error with newer releases of the PERC 4/DC driver that were not accepted by 2k8R2.
Here's the link: http://support.dell.com/support/downloads/download.aspx?c=us&cs=RC956904&l=en&s=hied&releaseid=R100373&SystemID=PWE_PNT_P3C_2850&servicetag=FBCLP61&os=WX64&osl=en&deviceid=6396&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=3&libid=35&fileid=129549
File name (incase Dell moves it on you guys) is "perc-w2k3-6.46.3.64-A01.exe", date released 6/9/2005, build version 6.46.3.64, and the Dell revision number is A01.
Even though it states the driver is for the LSI Logic PERC 4e/Si it's sort of a mega pack including many other drivers such as the PERC 4/DC. This was much relief because I was thinking I would need to stick with Windows 2008 until I found this driver for Windows 2008 R2. :)
What I did was:
1) Downloaded the driver and extracted it to a USB drive.
2) Booted-up via the Win2k8R2 CD and when it got to the screen where it asked to install to a partition and didn't show me a partition to install Win2k8R2 to I selected the option to load a driver.
3) From the load driver option I just browsed to the directory where I extracted the files and selected that directory. If the "hide devices that are not compatible" option is selected (normally on by default) it will show you the proper driver.
4) Select the PERC 4/DC driver and then setup your partitions the way you would like them!
From there you should be able to boot into the OS... and really have some fun.
Now you have the power... I guess the choice is yours to R2 or not to R2... that is the real question. :)
Enjoy!
Dave
Thanks and this worked for a Power edge 1800, PERC 4/DC as well. Kukan

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